This gentleman KenTu is so kind and very knowledgeable! Absolutely no pressure…read moreAnd great merchandise!! I drove all the way from Concord from a recommendation !!

I've seriously been on a hunt for lavender jade bangles for a while. I love the story behind jade…read moreand it's meaning and culture that it holds. I'm so happy to have found this jeweler. The gentleman that was running the store earlier this afternoon was nice to help me pick out this beautiful lavender jade bangle. It's quite tough to put on by myself so he had to literally put some lotion and shove the bangle on. Haha! It was no problem at all tho. Glad he helped me! :) He told me never to take it off because it's healing properties and it helps the body. He told me he wore his for many years and never took it off wow! I'm shocked that jewelry can last that long born Filipino and raised in America people would think that sounds ridiculous. But I don't at all. Everything about jade is absolutely beautiful! Happy 2020 y'all! May we all prosper, have good health stay true with positive vibes :)

At first, I didn't plan on writing a review. However, after looking at the diamond pendant setting…read moreI received, I felt I needed to share my experience and warn anyone considering custom jewelry at TD. I traded in an existing bracelet and ordered a new diamond along with a very simple four-prong pendant setting. The salesperson who assisted me took photos of the exact design I wanted and told me it would be ready in two weeks. I paid $800 for the setting alone, which is already quite expensive for such a simple design. When I finally picked up the pendant, the first thing I noticed was that the bail was completely different from what I had requested. They replaced it with another bail, but honestly, the replacement looked even worse than the first one. Did they really think I wouldn't notice? I went back and told them that the bail was unacceptable. At that point, I hadn't even noticed the defects on the setting itself. Below are photos of the pendant design I requested and the defective pendant I actually received. You can judge the quality and workmanship for yourself. To be honest, if a jeweler cannot properly complete a very simple four-prong setting for a 5.4 mm diamond, I don't think this is a place worth spending your money on. This was not a complicated custom design or a difficult project. I expected basic craftsmanship and attention to detail, but unfortunately, that was not my experience . There is another issue I experienced, but I prefer not to include it here. I just want to advise others to be very careful and thoroughly inspect any jewelry you purchase from this store.

I should have read the reviews before coming here to sell my jewelry, but I had two of my small…read morekids with me and needed one more quote. I come in and was a lady came out from the back and greeted me with a big smile. Inside they had a table in the middle with lollipops & water bottles. Another lady told my son he can have a lollipop. So I thought okay they are very polite here. Mind you I went to 4 other places and was comparing prices to sell my jewelry. I told her (lady in a baby blue shirt with her hair up on 3/30 @ 11:40am) that I wanted to sell my bracelet but wanted to see how much I would get first. She broke down 3 different possibilities how much it would be for 14k, 18k and 24k. I appreciated this because the other 4 places did not do this. She asked if I wanted to test it and I said yes. She places my jewelry in a dark gray/black box right behind her to detect the gold in the bracelet. While we were waiting for the results she turns to me asking me about my baby & smiling. After that was done she told me how much she would buy it and after finding out the quote I politely said oh okay thank you so much but it's okay I won't sell it. She asks me "you don't want to sell it?" I said "no I don't want to sell it but thank you." I put my hand out above the glass case and she tosses my jewelry in my hand and gives me the silent treatment and doesn't say anything. Her demeanor and body language totally changed. Not sure what that was about but all I can say if you plan on selling your jewelry, go anywhere else but here. Super rude especially doing that in front of my children!

We visited so many jewelry shops and found the one we wanted here. We ended up purchasing my…read moreengagement ring here. They were attentive, not pushy, and provided their take on the different selection of jewelry. Unlike CH premier across the street where the sales representative kept urging us to purchase a 0.25 carat rock and was condescending. What drew us to Jade galore was the unique designs of their bands. For instance some of the bands are lined with baguettes diamonds and regular tiny round diamonds. The price was also much more affordable for a rock that had better specs that some of the more famous retailers. Their customer service continues to be wonderful even after you've purchased their product.

Bought engagement ring long time ago from JG back when they were still in Milpitas, when one of the…read moresmaller diamonds was dislodged I tried to replace it in nearby shop, the quote was quite outrageous and they would need 3 weeks to fix, which means they outsource it somewhere else. I have decided to try Jade Galore, the quote was half the price and I got it back in less than 3 days, they polished it too so my ring came back very shiny like new. JG has a lot of selection of loose diamonds, service is awesome and I didn't feel any pressure to buy anything else. Very happy with them.

We were referred to this jewelry store from a store that sold clothing specifically ao dai. My…read moresister was looking for jewelry for her wedding. The ladies greeted us as soon as we walked in. We told them who referred us and they said they were waiting for us in a friendly giggling tone. They had jewelry already picked out for us to look at which saved us a lot of time. My sister wanted to get earrings and a bracelet. She ended up only getting a bracelet only because the earrings weren't really her style. We spent about an hour in this store trying on jewelry. The ladies didn't pressure us a rudely manner. But in the end they did say get it if we loved it. The store was clean and there was a lot to try on. Every piece of jewelry was unique in its own way. We would definitely come back here.

The ladies here are the sweetest! They definitely do not pressure you to purchase anything at all…read more Super friendly and welcoming! They got a lot of great jewelry and I love it! They are so sweet and welcoming, gave a lot of feedback as well. I bought a few pieces and will definitely buy more!

My favorite jeweler ! When you find a dealer that's honest you won't want to go anywhere else!read more

Billy and TQ are the best in the business around here! They are friendly, helpful and super…read moreknowledgeable. I brought in a heart moissanite looking to set it as a pendant. Prior to coming here, I tried to do some research at home on different types of settings to no luck. Billy immediately pulls up many samples and gave me an explanation of what each settings would look like. After about 10 mins, we settled on a details and I opted to skip out on the chain until the pendant was completed. When it came time to pickup, TQ helped me decide on some chains that would compliment the pendant and I absolutely fell in love with it. We opted for the cuban link vs the rope chain. The piece is absolutely beautiful and my family was in awe of its beauty. I wanted to thank both Billy and TQ for making this a memorable and seamless experience. You know who we'll be going to when we're looking for our next piece of jewelry!

Amazing customer service. Family owned company. We will definitely make this our new Jeweler.read more

IMHO Needed a new…read morewatch battery. Every repair shop or jewelry store in Eastridge quoted $15 for a replacement battery...until I walked into Classic Diamonds & Jewelry. The young lady took a look at my Skagen watch and quoted $10. She said it would take 10-15 minutes. In reality, it was probably five minutes. I didn't get her name nor did I get a receipt. But what I got was exactly what I wanted; friendly service, a fair price, and a working watch!

If you're looking for nice pieces of jewelry, this is the place to go. You won't have to deal with…read morerocket high prices. And Michelle is the sweetest and most helpful person in business. I'm a regular customer there and have been buying a lot of jewelries from here. Seeing is believing!

I've consistently purchased top quality jewelry here. Michelle (the owner) is super cool and…read morepricing always beats anything else I've looked at in Bay Area. Michelle stays current with latest designs as well as custom ones we've asked for. My wife gets so many compliments on her bling. Happy wife ?Check! Happy wallet ? Check !

I'm a care manager for seniors with Alzheimer's, and I was on the clock with my client, who is in…read morelate stage Alzheimer's and absolutely loves jewelry. I needed to find something special for my baby sister's quinceañera, and I had less than 24 hours to do it. We had just stopped at another jewelry store where I was being told that 10K gold "shines just like 18K" and they wanted $3,200 for a piece that was 10K and not even 5 grams. Pfffftttt. Needless to say, I knew exactly where to go. We came to Steve and Jorge and had such a completely different experience. They were honest, patient, and genuinely kind with both of us. They even let my client look at a few pieces and never made her feel rushed or like she was a burden. Anyone who works with someone with late stage Alzheimer's knows how meaningful that kind of patience is. I ended up finding the PERFECT 14K gold ring for my sister. It was thick, beautiful, substantial, and within my $500 budget. They even resized it for me for free! This is exactly why I love supporting honest, family owned businesses. Great jewelry, fair prices, and most importantly, people who treat you like a person instead of a sale. I'll absolutely be back.

Our experience with Dynasty Diamond Jewelers has always been five star …read more We have been purchasing our jewelry from them for over 12 years. You won't be disappointed of the selection of jewelry they have. The staff has phenomenal customer service and great prices! A BIG, shout out and thank you to the owner, George (Jorge) & his son's Stephen and Chris, whom, we've had the pleasure of doing business with throughout the years! We will forever refer this family business to our friends and family!