Great response, professional. They move stuffs quick, and careful with your items. Stick with the estimated charge without asking for any tips. read more

Hiro and his team arrived almost on time and completed my move very fast . I had lots and lots of items that had to be moved (4 bedroom house to 5 bedroom house about 40 miles away) . They had to make 2 trips but still they were very fast. I had quite a few expensive furniture and they were moved in without a single scratch.. They had to place my big and heavy BBQ in a tricky place. They repaired a few furniture as they had been loose over time (wear and tear) . Also worth mentioning that they even hauled away my old dryer. They charged me the lowest end of the quote they initially provided. (I had sent them pictures and details of the items to be moved). read more

Very good service . Friendly , courteous , fast reasonable . Took good care of things. Had their own packing supplies which they used generously to keep things protected. Highly recommend. read more

We used TI Moving to move from San Francisco to San Mateo area. They came highly recommended from a few friends and we had an equally excellent moving experience with them. They gave us a quote based on the number boxes and items we had (and they finished within the quote!) which was much better than other companies which gave a vague quote based on the time it would take them to do the move. TI Moving was on time, courteous, fast, and careful with our stuff! We even had another big piece of furniture at a friend's house which they picked up for us on the way! "Michael" did our move and he was excellent! but our friends have had "Hiro" with similarly great reviews. Update: We've used them twice more now and are still impressed! read more

Hello, I used the TI Moving Company this past weekend and I have to say they were awesome. They were on time and professional. Please ask for Hiro to be your PM during the move. He was awesome and brings a great crew with him. They finished my move within about 3 hours. On top of that they provided water for me. LOL!!! They were great and cost wasn't expensive at all. I actually gave them more money because they were so great. I will be using these guys again when I move. Thanks read more

There are lot of good things about TI moving: Pros: Scheduling was very easy and got a quote in 1 day of submitting the online form. Pre-Move follow up: Received pretty fast responses for questions I had Move-in: 1. Movers were quite professional and tell you in advance of any wear and tear with your furniture 2. Took care of wrapping furniture to avoid any minor damages to furniture in the moving truck 3. The initial quote included a minimum and maximum price and my final amount was in that range 4. In my past experience while unloading .. the movers try to finish the job in a hurry. it was nice to see that TI movers handled the unloading job with the needed care Cons: 1. They arrived 2 hours late than scheduled time because their previous client had given them a wrong estimate. There is no backup plan. I expected that they will co-ordinate with other movers and provide alternate crew to honor my scheduled time Leaving the minor discrepancy aside .. I would highly recommend them to others. read more

I have moved four times with them. Upon my recommendation, 2 of my friends have used them in the recent past. We are all very happy with the service. read more

I have taken service from them TI-Moving before and that was very pleasant. This time it was very unpleasant. I was taken aback with the rude behavior of the lead mover, Michael. He got only two persons for the move and he was demanding too much for the move. He constantly remarked how there was "too much stuff". He was continuously complaining thought we are were packing things fast. Previous comments about Michael seems to be very true. Rest of the two folks are really nice. The lead guy would suddenly vanish and come back complaining that he is very unhappy with the whole process. We were just moving from 2 bed room from ground floor(to him, it is not ground floor) to another 2 bed room condo. I never take service from him again or recommend anyone unless this guy change his attitude. read more

Thanks, Michael! You and your team were great! TI-Moving was very reasonably priced, professional, and fast. I needed to move my things from my storage unit to my apartment on a short notice. Michael went out of his way to fit me into his schedule. Everything went smoothly. I couldn't be happier. I would use them again next time. read more

Ask for the guy Hiro, and avoid Michael for your move at any cost. Hiro is a nice, calm and sensible person. Michael is a nonsense guy. Period. Agree with all the bad reviews, I experienced the same and all of them. Try to specify more than what you can think of, on their website. Renegotiate (for the same price) on the previous day of your move when you have better knowledge of the loose items. Giving 2 stars, -5 for Michael and 7 for Hiro. read more

I have moved with TI Moving five times. Five times! They're amazing! They respect our things, wrapping and blanketing anything that looks like it needs extra protection. They pack the truck efficiently. And, they don't dawdle. Michael treats his team well, which matters a great deal to me. Their pricing is more the fair. I trust their work. Reserve with confidence. read more

I couldn't believe how simple it was. And the prices are incomparable, i taught I was going to pay by hour, but they had a flat rate price i couldn't resist. All I did was tell them all the major stuff like beds, sofas, table, etc what ever i had to move, then later the boxes. Like how much i packed. But its crazy is that they are a FULL SERVICE! with reasonable prices. They are fricking fast! Nothing damage or nothing. They know how to do it. I say called them you'd be surprise with the service. On top of that, you can arrange your own preferred dates. In the beginning, i wasn't honest about the content i had, i mean it was a lot more. but they told me, they could do it and they gave me another quote. and i said ok basically cause i wanted to move. but in all the end. these guys are amazing. trust me. That lady Iza, shes probably complicated to deal with but, ti moving is the best, help them help u. read more

We used their service on 5/24/2009 to move from Sunnyvale to San Jose, a distance of 5miles. When I booked them, they mentioned that they will be at my door step anytime between 2pm-3pm. On the day of the move, I got a call around 1PM mentioning that they are running late and arrive around 5PM. Since I had not made any alternate arrangements, I patiently waited for them. Again around 4:30PM, I got a call from Michael mentioning that he is in Pleasanton and he will be coming late and intimate me again 30-mins before coming. At around 6PM, I called Hana and mentioned about the delay. She apologised for the delay and mentioned that Micheal is on the way to my home. When Micheal and his helper arrived, it was 7:30PM in the evening. They blamed the previous customer for the delay and started to move things. They were only two and told that the third one is sick! When they loaded the stuff into the truck, it was 9:30PM and asked for dinner break. I requested them to come early as I was not sure of whether the residents in the new apt complex will allow me to get the stuff inside my apt or not as it was too late. Michael came at 10:30PM and started moving the stuff from truck to my new apt. Luckily no one complained in the apt and most of the neighbouring apts were vacant because of long week end. when they finally finished the job, it was 12:45AM, the next day. So, if you have lot of patience, use their service. They compare their service to others, who never show at the venue and pat their back! Also, observe the tone and langauge, when you blame them for late. I was disappointed by their service even though they have got good reviews. read more

Kudo's to Michael and his crew: 1. Great Quality - no scratches, the right amount of wrapping 2. Competitive - Fixed pricing (huge plus). Gave a range, came in at the low end. 3. Positive Attitude - very pleasant, professional, to the point, highly efficient. They live up to their positive ratings on BBB and Yelp. read more

Never would i seek their services again. Though they quote low prices, they make the move really stressful. Firstly they showed up about 2 hours late, then the main guy Michael, comes in and immediately does an inventory to tally with his checklist and starts complaining that the items mentioned in the list are not the same as the ones we have. He said he would have to dissasemble the recliner sofa and hence would cost more (so he gave us a new price for the mvoe then), in order to move it , while I was truly surprised, we never did that earlier...none of the earlier movers did that..Of course it was a different story that he calmly did away without dismantling it. He was way too hasty and seemed very impatient.He got a very small truck and complained that our stuff was way to heavy..(we are talking of the usual home depot boxes with clothes and toys here). We moved to a single home and didnt have any stairs too, still he kept whining, that please keep in mind --your stuff is way too heavy!! He actually shouted at us for not deciding the place where we would keep the tv table. We asked him to move the tv table to another spot as the original spot we decided didnt have any cable points, and he told us "We cant keep moving as and when you ask us!! " So we ended up having a messy room layout. Also commented that the new house is very small, when clearly it was not .. He assembled our bed back but not quite in the orinigal shape,The bed had a drawer underneath which does not close now to the end. Also, when i called them prior to the move to ask them if they would provide us with moving wardrobes, they said Yes, but later, he did not even give us those wardrobes. We had to actually carry our clothes over the next few days by ourselves. All in all, I would say, if you want a hassle free move, then please avoid these guys..On second thoughts, I shouldn't even have given him that one star rating.. read more

Can't complain here. TI Moving did the job. No complaints. Can't say enough good things. Showed up on the dot, handled everything professionally with care. Great communication. Great to work with. Only complaint is one of the guys vanished for a bit. It didn't really matter, but it did make me a little bit wary. Overall, great service. read more

I had recommended every friend and family member to use this moving company and had nothing but great things to say. I had used them four times now. All that changed last weekend when I was set to move. I wait on the day of the move until 11am (they usually run late but I understand). At 11:30 dude shows up. Typically I had gotten Hero as the lead mover but this time a short stocky guy shows up named Micheal. 1st thing he does is moan and complain about stairs and boxes and too much stuff. Man, if you hate boxes and stuff, you are in the wrong freaking business! His complaining turns into temper tantrums as his movers look as I try to reason with him. Reasoning with him was a mistake. At one point he threatens to walk away. I tell me so if there are 10 more boxes, how much more would he charge. My initial quite was $400-$440. He says no less than $600 else he doesn't need my money. I agree to his demands but this dude continues to pace around the house saying, "I have money I don't need your money." I was astonished by his behavior and thought to myself, this is what it feels like to get jacked up by a moving company. He agrees to move and then dissapears for rest of the day. That day he had 3 movers who are novice to say the least. Few times of the day I ended up picking up boxes and taking them downstairs. All day long this circus continues until 6:30pm whereas the same company had moved us in a year ago within 3.5 hours! The contrast of service by Micheal and Hero was night and day! As I pay this dude, he offers me his card and a card for life insurance policy. I couldn't have found a trash can faster for his referrals. TI moving, you disappointed me royally. If I didn't have a small baby, I would have kicked you out and taken my business elsewhere. Beware of who you get as your lead mover... read more

IS THIS "COMPANY" EVEN LEGIT? YES they'll be free on the date and time you need them(be it a regular or a long weekend). YES, their charges would be the best in the industry. YES, they'll sound all serious and give you an exact time of their arrival. BUT, on the day you are supposed to move they wont even take your calls!! My husband and I were supposed to move on a Sunday morning. Michael was supposed to come to our place at 10 in the morning. When we called him a couple times he answered and said that he's running a little late and would be there by 4pm. Unwillingly, we agreed. After that we started calling him starting 4.15 and he wouldn't answer! We called at least 20 times. Then we called him from someone else's cell and he answered!! And when we told him who we were he says I am running a little late and I don't think I'll be able to make it today! We were pissed to say the least. He didn't even bother to call us! Moreover, he was impolite and started shouting at us! Things got pretty ugly after that. Do not fall into this trap,please! Luckily, Desi Movers agreed to help us out. And then they sent their team within 30 mins! read more

I called TI Moving to ask for an estimate. Michael picked up the phone and rudely asked me if I had filled out the online form ( though it doesn't say anywhere on their website that they would absolutely, positively, not entertain phone calls! ) Anyways, I filled out the form, submitted it, and Michael calls me the next day. He either got off the wrong side of the bed, but he was in an awful mood. He screamed at me when I told him that instead of the 2 cupboards I had put on the form, there were 3, and could he please update that information. When I pointed out that the form was supposed to be an estimate, and hadn't he called me to verify that information to begin with, he blew his top again. By that time I had had it with him. I politely told him to FO and hung up. I don't care if they're the cheapest movers around, but if you don't put your foot down at such lousy behavior/ customer service, believe me, it'll get worse! read more

I used this company today to move a refrigerator and it was a nightmare!! They quoted me a great price so I hired them. I sent pics of the exact refrigerator I planned to move, sent dimensions and told them a truck with a lift would be a necessity. The man assured me that lift gates were not necessary to move this size refrigerator. Well.....two men showed up that did not look like movers and definitely were not strong, They pulled up after being 2 hours late, long story short they brought a truck that was too small for the fridge height, but they decided to try and squeeze the fridge in...well, the fridge fell on its side and we had to find two neighbors to help get the fridge out of their truck in one piece. On a separate note I had to drive 130 miles to meet them and I did not gey the fridge moved! I hope the fridge still works after sitting on its side for 45 min!!! HORRIBLE EXPERIENCE!!! You pay for what you get!!!!!! Now I will search for a reputable company to move the fridge! read more

Wow Hiro and his crew were AMAZING! This review is for my move from San Jose to San Francisco. I was moving 2 queen side beds, 1 large couch, 1 dining table, a huge plasma TV ( I mean huge 60inch), a glass mad TV stand and some micsellanous furniture. All I did was simply fill up the form online accurately, he emailed me right away to confirm a time slot. Hiro called an hour before, to let me know the exact time they would be arriving.The crew arrived right on time, meticulously packed all my furniture and within an 1 hour, they were finished. They drove to SF waited for me in the rain, and as soon as I got to my new place, they immediately started unpacking and re-assembling my stuff. In short, I am impressed! They did an excellent job by being very careful with transporting the furniture and being very kind and polite with me. Also the price was highly reasonable ! The next time I am moving, I'll be contacting them again. I love that they were very careful with handling all my glass decoration too! read more

Almost all of our pieces of wood furniture were scrapped/scratched, including baseboard and walls of the house. Furniture were large and small ones such as kitchen chairs. The damages are irreversible, so that is very upsetting. read more

DONT EVER EVER HIRE THESE GUYS. We had used them to move once before and decided to use them to move for our big move this time. Micheal initially gave us a 3 pm appointment on thursday and showed up at 7 30 pm and was not even answering our calls. We got hold of someone on another number and that lady tells us that he is not answering the phone because we kept calling him...very rude. Absolutely no sense of time or courtesy to call and inform. Finally when he shows up at 7 30, we cannot do the move because our destination place(storage unit) closes at 9. So he takes a look at everything that needs to be done and gives us a option to do some this evening and then come back for the rest. Guess what... his crew members say they would not do that and he told us he dint want to push them... He told us that he could do the move that Sunday morning and we told him that sunday was the last day we could do the move because we had to give the keys Sunday evening. He promised us he would get it done for us on Sunday and come at 9:00 am in the monring. Surprise...Surpisee... Its 10:00 am and Micheal has not showed up and was not answering our call. Finally after many many calls, he answers the phone and tells us that his truck broke down Saturday night and he has been trying to get it fixed.. When we told him, he could have called us and informed us.. He is super rude about it and tells us that we dont understand that his truck is not working and he cannot get things done. He basically put us in a situation where we had to scramble to get last minute movers and he was SUPER RUDE about it.. PLEASE DO NOT HIRE THESE GUYS. Their price quote might look good but they cannot be trusted. Dont trust anything he says. Moving is in general stressful but these guys made is WORST for us. They dont care about the customers. Again .. PLEASE DONT HIRE THESE GUYS read more

I've hired TI both times to help both my family and I moved this year. Michael, the main supervisor/manager for the team, is super responsive, honest and on top of his game. When I contacted them to inquire about their service, they asked me to email them an estimated list of items I need them to move and they'd reply back w/an estimated range of what I'll be charge (btw, this is kind of hard to do because I called around for movers about a month or more before the actual day of my move). They were very prompt and I heard back immediately within 24 hours and was very pleased with their quote because it was half of what I was quoted by two other moving companies. Unfortunately, both times I under-calculated the quantity of my belongings and ended up having way more boxes the day of the move, but Michael and his team showed up and still charged me the same price they initially quoted me. For both moves (which one of them was from SF to SJ), four movers showed up at a bit past 11am (appointment was scheduled for 10:30am but they did call to let me know they were running late both times). They loaded all of my stuff into their truck, informed me they'll be taking a 1-hour lunch break (which I also really needed), and they were punctual at returning to unload the stuff into my new home. They started a bit past 11am and finished at about 4pm both times (with the lunch break in the middle). I was only charged in the mid $300 range for each of my moves while other movers quoted me $500-700 for each move. Michael also even went out of his way to help me set up my washer & dryer which he said it's not standard for their service but he did it because he said he appreciated our how nice we were to he and his staff. I really appreciate Michael for this because I have a pretty outdated dryer which he got a bit stuck on but was able to figure out eventually. Even though they still made some minor scratches on the walls, which is pretty much inevitable during a major move, all of the staff worked real hard at protecting my furniture and my walls. Nothing broke so that's a great thing. They even took apart furniture and reassembled all of it for us in our new home (better than I did initially when I assembled them:). read more

A bit of a late review.. but we used these guys in Feb to move from South San Jose to Sunnyvale and I've used them in the past to move from Mountain View to South San Jose. On both occassions I've been impressed with their efficiency and reasonable prices. They take good care of your furniture and get things done on time. They will give you a email estimate based on *your* inventory of items in your house and will stick to the estimate assuming you've not missed any major items. I find this better than having to wait for someone to come home to give me an estimate. read more

Fair, courteous, polite, hard working, affordable, quick ...I cannot think of enough words to describe these wonderful movers. They were running late and called me at the start of my two hour window to let me know they would be late which worked great for me as I was late too. They were extremely courteous. They worked quickly and were careful with my things. They even packed up some of my smaller items into big boxes for me. Once we got to my new place they asked where to put stuff and before they left double checked to see I need to change the placement of any furniture. They also hooked up my appliances. The best 500 bucks I ever spent moving. (The last time I moved without appliances and 1/2 the stuff I do now I was charged 600 bucks...these guys do not nickel and dime you like other movers and my final price was within 50 bucks of my estimate.) I will use them again I recommend you use them too. Thank you TI Movers. read more

TI moving has been used by all of my friends and they recommended them to me. I was not disappointed. I emailed them with the details of what has to be moved and the locations and distance of the move. They quoted me a minimum and maximum price of the move but the difference was only 40 dollars and the price was reasonable. Hiro arrived on time for the move and he and his crew moved all of my stuff to the new location within 3 hours. They were fast but took extra care with our stuff. Furniture arrived without any scratches and nothing from the boxes was broken. They also provided closet boxes to hang any clothes that were still unpacked. In the end he charged me between the minimum and maximum price he had quoted. I will definitely use them for all my moves. read more

Genuine movers and people!! Very trustworthy and they did the move very professionally

We used TI Movers twice and highly recommend them. Michael and Hiro and their team were efficient, courteous, showed up on time and both moves went smoothly. Their price was excellent and the level of professionalism displayed by their crew was super. Working with them is easy, too. We emailed the number of items along with general information such as stairs, distance, etc. The price quoted was what we were charged. By the way...this is a "real" review from very satisfied customers. read more

TI Moving just completed our move yesterday, 1/25/10! I did all the research for movers in the area to assist my sister/brother-in-law with moving a few peices from the 1st level of their house up the spiral stairs to the 2nd level (about 15-20 steps). They moved a large heavy duty entertainment armoire with 2 side peices and an old (maybe 35in) heavy box tv. They quoted me via email with a range and stuck to it when they arrived (no fidgeting on the amnt). We decided to go with TI Moving because in corresponding with me via email, they replied back to all my emails in reasonable time, had the lowest reasonable price, and had 5*/5* with excellent reviews from all their reviewers including recent ones which make a difference. While I wasn't present for the job, my brother-in-law was and he phoned me afterwards to share his experience. He said there were 3 guys who arrived who were very professional, were respectfull/cautious (actually took off their shoes for the heavy job which really surprised him!), and did a great job without injuring any part of the house. So he was very pleased with their work. They (Michael et al) also showed up on time and completed the work without wasting any time at all and were very appreciative when handed a bottle of water each on their way out. I believe TI Moving saves their customers money by not having a receptionist or office overhead which for me, is PERFECT because most all the time anyways, the first impression you get is the receptionist answering the call and most always, they're not very nice or friendly! I think I got that impression from Aaron's Moving or All Reasons Moving which is one reason I decided to go with TI Moving instead. Quite frankly, it's very smart of them to go that route without someone manning the desk while they're out doing the work! (I refuse to pay a person for poor customer service if I can help it and not everyone is fit for the receptionist job) - I tell you, whoever answers the phone makes a huge difference - she/he could make or break your business! We will definitely use TI Moving again in the future and we recommend them to anyone who is looking for very cautious, courteous, and professional movers to get the job done right! Thank you TI Moving (Michael & team)!!! read more

I have used TI for my recent move. That's not a small move. It involved 4 bedroom plug living room and family room. I am very very glad that I picked Hiro's team from TI to help me on this daunting task. I had move before but was not very happy with previous company I used. Hiro"s team arrived on time. There were 6 people in the morning to start and 3 in the afternoon. Hiro gave me the final quote because I had added some items due to last minute plan change (wahser, dryer + piano..etc) . That's a fair quote and I went ahead without any question. They were so efficient and organized. Everything important are wrapped/blanketed. In about 1.5 hours, the first round of items filled up the trunk and the mini van. They left to the new place. After the arrival, everything went well. They will take off shoes for my new house. Also, when I mentioned to Hiro that my new toilet drain did not work well. He offered to get me the "snake" and the drain opener liquid from his house (on the way back to get the second round items). Finally he helped me to fix the drain too. The whole crew were very professional and helpful. Hiro is super! They were amazing and very efficient. They were on time after lunch hour. The whole job took about 6.5 hours. That's fast! I will definitely use them again. I've already referred them to my other friend' move. read more

The best moving company ever in SF Bay Area! Very impressed with their efficiency, diligence and courteous.

I had a good experience with TI Moving. I had a relatively easy move with not a lot of heavy furniture. I was quoted a reasonable price by Hanna via phone. Michael called me on the day of the appointment to let me know he and his crew were running late. They arrived still within the 1 hour window that I was told of. Michael was very polite and immediately began to check what stuff I had, then proceeded to give instructions to the 2 guys with him. They brought the usual items for moving like dollies, sticky wrap, etc.They were all generally careful with my things, my new place (didn't nick or bang up narrow hallways), and moved efficiently. The only minor complaint I have is that one of the movers (while Michael was outside) asked me how much I paid for my apartment. Uhm, a little weird. Michael confirmed the new address before getting in the truck to drive. The crew arrived within a few minutes of my arrival at my new place, and all my boxes/bags/furniture were all accounted for. I was all moved in my new place within 1.5 hours. Michael charged me on the lower end of the estimate, woohoo! He was super appreciative of the tip I gave and even said to me, "I wish you happiness in your new place." read more

Great service all around. We were moving from a 3BR (+ office + bonus room) house in redwood city to another 3BR house in SF, and wanted the movers to pack our stuff as well. We were having trouble finding a decent quote, most people said it'd take 6 hours to pack and another 6-8 hours to move. Hiro & team offered a great price without charging per hour, and they got the entire job done in 8 hours including picking up some extra junk we had in the back yard, and getting rid of it for us. Would highly recommend these guys any day. read more

Super efficient.Hiro showed up with his crew on time, moved my 3 bed 2 bath house to another similar house in just over 2 hours.

This review is long over due. They helped me move a few years ago & went above and beyond for us. I was not prepared move day and had a young newborn. They dug right in & never complained. He told me it would be extra before he started & the price was very fair since I had more stuff than I quoted him. I'm super fussy after having several corporate moves through Bekins & these guys did better!!! I think he said my local move which was just two blocks was his shortest move ever!! Ha! read more

I used TI Moving last week on Jan 1 to move me from a second story condo in San Jose to a second story condo in San Ramon and the experience was great. While they were about 30 minutes late showing up, I didn't mind as it gave us more time to pack up smaller items (I used them to move all my big and heavy furniture only) and they did call to say they were on their way. They were quick, efficient, and courteous. As it turns out, I was late getting to my new condo and they waited for me and then managed to meet my landlord and get the keys and start moving everything before I got there- which was great. In the end, Michael charged me the lower amount of the range I was quoted, but we gave them a huge tip because the experience was so hassle-free. I highly recommend them! read more

TI offered the best combination of reasonable price and excellent service. We have moved many times, both local and cross-state, in the past five years, and tried both national chains and laborers waiting outside of Uhaul. We are so glad we found TI this time, from both several discussion boards and here on Yelp. Here's what I like especially: 1) on time (we moved on a weekday) 2) very efficient and yet gentle with all our stuff 3) patiently wrapping, unwrapping, and even helped us set up the bed frames. 4) They were extremely careful with our new hardwood floor, offered to take off shoes (and we told them it was unnecessary), and put the small sticky pads underneath furniture legs for us. 5) Unlike some other companies whose workers would ask us for tips every 20 minutes, they focused on moving, and showed much appreciation for the tips at the very end. 6) The lady who answered the office phone is not the typical warm and nice kind, but she was efficient to get the information communicated well through both phone and email. After last week's move, I must join many of the Yelpers to say that, they are really the best when it comes to moving in the bay area. And we really appreciate many of you who shared your experiences before. read more

My colleagues recommended TI moving to me. Honestly I was hesitated when I read negative reviews on Yelp. Hiro helped me moving from bay area to Sacramento area. The moving is quite smooth: Hiro and his screw arrived right on time; They are super careful with the furniture, disassembly first, then assembly after moving to the new address if necessary; They took off their shoes on my new carpet and hardwood floor. Also what's great is the flat price that Hiro gave, quite straightforward and I don't have to worry about the time spending on the road, which is a special concern for long distance move like mine. Hiro is great, highly recommend. read more

We did send info online but no one contacted us. One of their listed numbers do not work either. But since we had used them before, they were really good and rating them based on that. read more