I specifically asked for my 2 shirts to be laundered and with heavy starch when dropping off my…read moreitems. Upon picking up 2 shirts, my bill was $15, they look like they were ironed only and clearly no starch by look or touch. When inquiring about my bill I was told they had been dry cleaned and not laundered or starched as I requested.

QUEST cleaners is the best cleaners in Tx!!! the customer service you receive there is above and…read morebeyond anything I have witnessed. HIGHLY RECOMMENDED!! Gay

I'm giving 5 stars based on my first visit. My 2nd visit alone, would have been 2 stars but I ended…read moreup going to another cleaners as I explain below. My first visit began with me calling them because the previous night I had inadvertently left a pen in my suit jacket pocket and it leaked on the fabric. Unlike another dry cleaner who spent the whole call telling me how they can't guarantee anything & how they're unsure if they can get out the stain - this cleaner told me immediately to soak the stain in water and bring it as soon as I can; he even added that if the stain doesn't come out; there will be no charge. I thought that was a nice touch as the suit has no use to me with a giant stain that can't be removed. Flash forward, they successfully removed the stain!! I was happy to pay full price (I would say they have higher than average prices here). Then, I called today to see if I could bring in like 10 dress shirts that have random stains on them - and what would be the price & if there is any discount if they can't remove the stain.....the answer was basically $5/shirt, no discount or guarantee, and kind of an explanation of how their process works. Such a stark contrast to the last experience. I may bring some of the shirts I like more here since I know at least they have some kind of strong process to remove stains - even though it may be a complete waste if they can't get the stains out; for some of the shirts it's worth it. I wish I could find a dry cleaners that would patiently explain how they try to remove the stain (for example, is it before you put it in the machine and what makes the person decide between laundering & dry cleaning if I make it staff's choice....) & bonus if they would stand behind their work if they can't remove a stain, offering some sort of discount. Alas, the search continues.....

I have used this cleaner twice now, mostly because I live in the neighborhood, and I have been very…read morepleased. The pricing is very reasonable, the man who works here is very kind and takes time to ask questions. I brought my wedding suit here after the ceremony and he did a great job of getting it back to new!

These people are very sticky---Price increases when you go pick up…read more Their response----oh we forgot the vest in 3pc suit. On the phone the price is different then the price at the pick up time

If I could give zero stars I would. I was charged $40 to hem what they called a 'simple dress' on…read morethe receipt and when I picked it up there was literally no change done to it... it was exactly as long as before I took it in and got 'hemmed'. For that price you might as well take your item to N0rdstrom where you're sure to get good service. Never coming again. Go literally anywhere else

DO NOT GO HERE!!! They ruined my $150 jacket that has leather and fur trim. When I brought the…read moreissue to their attention, the owner sai the chemicals they use will damage leather and fur. So, why would he proceed to clean my jacket if he knew that. My jacket is permanently damaged and unrecoverable. I know my jacket is not new, but he refuses to give me even a fraction of what it's worth. He claims it is not his responsibility and is not required to do anything, even though he admits his staff ruin my jacket.

Unprofessional. Rude. Disrespectful. Please read my review fully…read more I used to be very happy with this place but after a burnt dress shirt I was a little upset. I tried to be understanding that accidents happen. I took a few other items in to be cleaned including my only black blazer. When I came in to pick them up my blazer had been lost. I spent the next three months waiting for them to replace it being told they would do so. The blazer I took was a $200 blazer and the owner stated he would not give me $200 to replace it because and I quote "you can go buy a full suit for free that that amount of money." He then attempted to replace my blazer with a blue one from an outlet store he would be able to spend $30 for. When I said no he told me that obviously I needed the money and he would give me the $200 for me to spend on what ever it was I was wanting to buy. When I picked up the check he stood there holding the check saying he "believes in karma and I will get what is coming to me."

I really like this cleaners! They are dependable! Always keep their word and promises! I have…read morenever had a bad experience! Always smiling faces and greet me as soon as a walk into the door! I truly a happy customer! I will see you guys soon!

Great place to get clothes dry cleaned and laundered. Great service from top to bottom. Love coming…read morehere.

We have used Tulip for many years. They do an excellent job. Even if a problem arises, they do…read moretheir best to make it right. Dana is great at customer service and always tries her best to be accommodating and helpful.

Fast turnaround and everything came back great. 4 pieces (pants, two shirts, 1 vest) was about $32…read moreso not terrible. They send out coupons often so you can partake in that too with their email list.

I moved here a year ago and started dropping off my clothes at this Tide location. Nothing but the…read morebest!!! And Santi's professionalism and smile always brighten my day! She's why I come to this location!

I've been using Dry Clean City for about six years after my previous cleaner ruined some clothes…read more The customer service is friendly and professional. They go through the clothes and separate articles that need special attention from the others. The pricing is good, and to date, I've had no issues with the service. I highly recommend their service.

Been using this dry cleaning location since moving to DFW over 7 years ago due to service,…read more location and pricing. The previous owner/partner and his family were delightful, friendly and provided great service. They now have changed ownership/partner running the business. Since then, I have had nothing but issues. In addition, the new owner/partner and his wife have NO service skills, zero empathy and are out right rude! I will be taking my business elsewhere - avoid this place like the plague.