We had a very disappointing experience at this location while trying to exchange a pickleball…read morepaddle. The paddle felt off right out of the packaging, and we simply requested an even exchange. The store manager, Angela or Angelica, was unhelpful and dismissive throughout the interaction. They brought out a replacement paddle from the back that had clearly been opened, dirty and the face of the paddle had clear signs of use. The handle wrap was missing and dirty. We asked for another, pointing out that this one had no original packaging either. When doing the exchange she told us that without the original wrapping, our paddle couldn't be resold and therefore couldn't be exchanged. When we mentioned that they were just about to give us a paddle in the same unwrapped condition, she had no response. We also pulled up the official return policy, which states: "For other items, we may accept returns for items that are clean and in good condition, even if they have been opened, tried on, or tested." There is no mention that pickleball paddles are excluded or that original packaging is required for these items. Despite calmly explaining our position, she told us, "Being difficult is not going to get you anywhere," even though we repeatedly made it clear that we weren't trying to be difficult we were just asking for fairness. She finally agreed to the exchange, but not without saying, "I'm going to do this one time, but don't do it again," in a tone that felt more like we were children being reprimanded than paying customers. Overall, this was an unprofessional and frustrating experience. We expected consistency with store policy and basic respect neither of which we received.

Big store with alot of inventory. The customer service is good and cashiers are friendly. The…read moreproducts are more expensive than on amazon but you can buy what you are looking for the same day.

Don't bother shopping here. I try to support local when I can but they won't help you because they…read morewant to protect their bottom line. I went in to try and exchange a $30 bike lock that I never used. I brought the receipt expecting a simple exchange and instead was met with a young man with an Afro and a middle aged woman with black hair that told me they couldn't help because it did not have the cardboard backing with the barcode on it. They refused, saying no one would buy it and it was their management that told them this rule and refused to help. I could have gone to any big box store and would have received better service and care. Unfortunately, I will never come back here again even though I was looking to get a bike fitting and considering their services even though it's $250. I'm looking somewhere else!

Hate to write this review but I had the worst experience at this bike shop. Which absolutely sucks…read morebecause I have been to their other location in doral, multiple times, where the customer service is great, everyone's friendly but at this gables location? They all, including the bike mechanic, need some training. I brought my bike in last week because it had a flat. First they said the service for both wheels & 2 tubes wouldn't be more than $120 - the service ended up being $200. The price is fine but why say $120 and then charge $200? I haven't had my bike for more than 2 years, I've never fallen on my bike, I take care of it like it's my child & on top of that, I barely ride it - when I picked up my bike the mechanic said "did you ever notice this dent on the rim?" No, I never noticed it because it wasn't there. THEY dented my rim - probably in the process of removing my tire. Now that's something else I need to fix. 2 days after picking up my bike - it's flat again (didn't even ride it btw). These people didn't properly put the tube. I called them to let them know that I'll be passing by so they can fix it - whoever answered the phone was extremely rude with an attitude. I ended up going to the doral location and it was fixed within 5 mins. But because of the horrible customer service from their gables location, I'll just be taking my bike elsewhere. Too many bike shops in Miami to be dealing with an incompetent one.

This is the best place to go if you're figuring out anything for your feet. From daily walking…read moreshoes to running shoes, to marathon day shoes, this is your store. I came in for a gait analysis which was one of the coolest experiences just because I found all the info on my feet & got it emailed so I have all my exact measurements. The analysis is $35 or free with a purchase of shoes. Silvana helped me out, she was super helpful and gave me recommendations which I ended up taking and I left with a brand new pair of Hoka Arahi's! ($145) I'm so happy with my new pair of shoes, and will be coming back in the future for any shoe needs!!

My daughter had been wanting a good pair of running shoes for when…read moreShe goes to the gym. I found this place not far from my house and asked my daughter if she wanted to go. Store is located in a busy shopping center in Doral, so if you go later in the day, you might not find parking. We walked in and we were immediately greeted. My daughter looked around and found a pair she liked. The very nice lady that was attending the store advised us that they have a foot analyzer that would help on determining what would be the best shoe for the feet. She advise that I buy the shoes with her the analysis is included, otherwise there is a fee. We advised her that we were going to buy a pair, so she went ahead and walked with my daughter to the machine. Very cool how it takes a 3D image of the feet and allows you to see where you need more support. Ironically the shoe she had selected was the right fit. Daughter loves the shoes and feels a her feet feel a lot better support them before.

Went by the store today at 5:18pm and the doors were locked and no one could be seen inside. Store…read morehours posted on the door that they closed at 6pm. Very disappointed.

I hate leaving bad reviews on anyone but I bring business to this brand constantly without asking…read moreanything in return. I tried talking to these guys before posting this review. They didn't care, Roger that! If you need anything 511 get it online or at any of the stores that actually work with you. I needed a backpack warrantied out and the manager refused to do it. The funny thing is, I am the reason for 90% of the LV18 backpacks they sell. All my clients buy one from here in Miami and Tampa after attending any of the training courses I teach. A simple process I have gotten done multiple times at Orlando, Tampa and Sarasota without any issues. Good job, you guys lost me referring my clients to this store.

I did not have the same experience as other Yelpers. Went to MAS (first time) to buy my son soccer…read moreshorts & socks. The staff was helpful and while they had what I needed it would have been nice to have a little more size options. I ended up purchasing shorts but was a little concerned about the size. I asked the girl about the refund policy and she told me if I come back with the receipt it wouldn't be an issue. I did have to come back & exchange them and I had no issues. I ended picking up a few more items (a couple soccers balls and some other apparel for my son). I found the staff to be nice and helpful. I liked the shoes selection and will definitely go back to grab some shoes shortly.

Nice place great selection of cleats. Nike and adidas dominate their shelves. Very helpful…read moreemployees.

Went here for the first time with my husband, and I was very happily surprised at the whole…read moreambience of the store. I love that they had those huge fish tanks where you could even look at the fish underwater under a cave. I was also surprised at the amount of notches gear but clothing that they sell and it's very focused on men so if you have a husband, this is a great place to shop for him!!! we also were able to get a nice duck toy for our dog! Also, they had amazing plushy's, and I was able to get one that looked exactly like my dog !! So many cool things ! And good prices on good brands.

Bass Pro Shops has a large variety of items, from Christmas decorations to clothing, fishing, and…read morehunting gear, plus an aquarium and much more. The Hilton Vacation employees can be a bit pushy but other than that, it is a huge store with so much going on. The aquarium in the back is filled with a bunch of different kinds of fish. The employees were friendly and helpful when we were looking for a different size. They also had a large section of ATVs and boats in the front.

Their shoe department is well stocked and well staffed. Friendly and attentive service. I ended…read moreup going when they were having a spring sale which gave me 20 to 40% off per pair of shoes purchased. Try to go before 12 noon when the big crowd arrives.....

let me start off by saying the store is always a mess, but that's besides the point yesterday I…read morewent and purchased two pairs of shoes for my kid. One of the pair was on display because they didn't have any more in his size so the employee decided to cut off the display shoe and told me that I could get a discount just ask for it in the front once I went to the front a staff member got his manager his name was Eniel T . When I tell you, I've never experienced such a hostile aggressive person. This was my first time encountering someone who literally tried to compare me and my spouse to being a business owner and an employer, like himself and putting myself in his situation because he was trying to punish an employee in front of us for telling us lies that we could not get a discount basically he is unprofessional his demeanor gives off aggressive. It was to the point that I felt uncomfortable. I literally told that man it's the holidays cheer up be nicer to your employees and guest he continued to taunt me and the whole situation was unprofessional and weird half he gave me the 10% discount on the shoe because it was a display and he told the staff member in front of I'm gonna deal with you later. You didn't say that like aggressive I don't want nothing to be done for me and what I went through in the store, but I would like for you to check out the store and see if the employees are well working in a hostile environment with that guy Eniel T. because I think he has a huge ego power trip and is going off the rails on all his employees goodluck to Nike employees I feel sorry for you guys having to work with that type of person like that do better sir

Our next family adventure take us to Skyros Sport located inside the international mall with a…read morecategory of 4.4 and more than 77 reviews , this place is perfect for all who like the running Sport. With a variety of running shoes that match the foot's support needs with each step you take while running. With several well-known brands

Antônio has been nice and helpful. He was aswering all my questions regarding running shoes.read more