I can see why it has low ratings. I've given this location way too many chances and they just can't ever make my drink right ): The iced lattes just always taste watered down, never a rich coffee flavor. For reference I got an iced vanilla latte w cold foam half sweet with extra cinnamon, once they gave me my drink it had no cinnamon at all!! And then I tasted my drink and it was not sweet at all. I understand I asked for half sweet but this one just did not have any vanilla at all. I usually go to other locations and they always get it right so I know I'm not tripping /: I love Tierra Mia and I've been to so many other locations but this one just never does it right sadly. Stick to the one on firestone in South Gate. read more

Horchata frappe... how can you mess this up??? asked for whip on bottom and on top, changed for extra whip and no extra whip was given on bottom.. the content itself was not frappe consistency it was more like an iced latte with whip on top... this location continuously messes up on drinks... and they tend to lack customer service skills along with professional demeanor! will start driving back to the atlantic location like before, for better service and products. read more

Mixed review. This shop seemed out of place. Ambiance gave me a Porto's vibe but fell flat once inside. We ordered a Hot Brew and Latte which were horrible. The coffee tasted burnt worse than Starbucks. My kids had a double espresso and a Horchata Frappé which they enjoyed. read more

Drive thru worker friendly and helpful, giving them 3 stars due to the fact they haven't had pastries for 2 days straight read more

Tierra Mia Coffee - Tierra mía store - Coffee & Tea Near Me - Paramount, California

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The drive thru is very disorganized. We entered directly through the drive through only to be told the line started at the other end. There was no clear direction or instruction of this but the worker made us feel like we cut the line on purpose. Then silly of us for trying to apologize because the person who took our order and the ones who gave us our drinks were rude and didn't care what we had to say and basically ignored us. They made it seem like they were doing me a favor. My drink was ok but not enough to be back again because Customer service is so bad. read more

Never been to a Tierra Mia that didn't please. Rice & beans frap and a tres leches muffin are my forever go-to's!

Went to this location to get a cafe cubano and they gave me this sweet tasteless liquid that should't even be called cafe or anything close to it. It's disappointing that a coffee shops goes for the profit and not the quality they once had. The service and baristas are pretty bad. read more

Food OK Service OK that place is dirty, dirty they don't move containers they don't clean the glass we supposed to see through the glass but all under the containers under the machine. It is super dirty. read more

order a caramel frape and 1 apple pie, and the girl at the window got mad and told me this is not mc donals.

Decided to treat myself and stopped by the paramount location on Downey. No one ever came to the speaker to take my order after sitting there for 5 mins. the other cars in drive thru started to move up so i figured maybe the speaker wasnt working. Finally pull up to the window- the girl looks at me and walks away. Comes back to the window. Never once opens the window to greet me or ask me what my order was. I sat there for a couple of mins waiting then finally drove off . Smh. I really wanted my mazapan frappe :( read more

Tierra Mia is always a great stop and worth the long line. The staff are super nice and friendly and I love the variety of caffeine options!

the slowest location i have ever been to and also the rudest. Did not get greeted at the window, the girl opened the window handed me my drinks and closed it, no hi no bye no you're welcome after i said thank you. And to top it off my frappe is watery. read more

YES, customer service here is BAD. *I would love to come more often but unfortunately, until they fix their customer service I will not be coming back. YES, some days your order may be edible and enjoyable. It's a hit or miss. *Some days you'll find foreign objects that shouldn't be in your drink in your drink, or you'll find yourself with a lightly warm drink with a splash of coffee. Drinks are very inconsistent here. Like I said, hit or miss. YES, you will be waiting 45 min + with only 4 cars in front of you. You'll have faster service elsewhere.. YES, workers here act as if they're doing you a favor by being at work. YES, they don't understand the concept nor possess any kind of sense of urgency. * I've waited 3 minutes and 37 seconds (yes I timed it after I saw my drink just sitting there) for my drink that was already made, just sitting there, while the workers had a whole conversation. Laughing and everything.* YES, they should 100% change their customer service practices, but clearly they do not care. Or else a change would've been made LONG TIME AGO. It's such a cute place, but the establishment as a whole does not make up for it. Do better to your own community and people. Such a shame. read more

coffee here is great! Definitely way better than the starbucks across the other side. Would definitely pick this over starbucks all day, everyday. The only thing is that the line is always super long whenever we go. They should maybe hire more people lol read more

Drinks are always good! It's always busy, but that's not anything new and the place is really nice to sit down and talk (:

Service is super slow and are not great at making matcha. Never had a problem with any Tierra Mia but this one.

I live near this coffee shop and I've passed by it everyday seeing the coming soon sign and I was very very excited to start going there instead of Starbucks. When they finally opened I went maybe a handful of times and the service is okay but their coffee is horrible... it always tastes different and they never made my order right. Save your money and go grab your coffee from somewhere else. They genuinely don't know what they're doing lol read more

Delicious. Love the cafe con leche, tres leches, and churro muffins! Much better than Starbucks, for sure!

This location is usually one I frequent the most. But sadly I haven't seen one of my favorite employees I believe her name was Val. She gave exceptional costumer service. Hopefully everything is okay would be sad to not see her there anymore. Good luck to everyone else though. read more

If o could give it 0 stars I would...wth wants like warm hot coffee get it together. Also been to Lynwood and Long Beach locations both amazing both hella more busy than this one. I live close to this one and this will be my last time here for nonsense. read more

Terrible service. Came in and it was not busy inside our drinks were ready a long time ago and never even called our name. One of the girls there has a bad attitude. Please don't have those type of people taking orders put them in the back or something where they do not interact with customers. Wish they would wear name tags to be able to identify them. Paramount TMC get it together now read more

Went here the first day it opened during evening hours, drive thru line was crazy long but that was expected. I'm sure everyone and their mom has been waiting for this place to open, including me. My boyfriend and I got a salted caramel frappe and a blueberry matcha latte with a cheese delight and a chocolate croissant. The baristas warmed our treats and they were delicious! I loved the cheese delight, tasted like Porto's but soft. The blueberry matcha latte was alright, the matcha was fine but I wish more blueberry syrup was added since it wasn't enough to provide sweetness to the drink. And it wasn't a bad price for two baked goods and two medium drinks. Will continue to come here for sure. read more

Honestly good just that they need a bit more organization on the line. The line starts on Downey but for some reason people cut on the parking side. Some lady literally threw her car in front of ours and was honking because she said she was next when she was coming from the wrong way, she started getting mad and began to cuss at us. I was like wow all that for a frappe? It's literally not that serious but I guess she really needed that coffee. Maybe if there was more organization this conflict could have been prevented. read more

Worst Tierra Mia. They take for ever and when I mean for ever I mean there's maybe like 4 cars in line in the drive thru and you wait up to 25-30 min!!! It's crazy!! And half of the time they get your order wrong! read more

This location was horrendous. Got a Horchata frappe as we sipped on it with my partner we noticed a foul taste, and it was the whip cream that was spoiled. My wife got a rash over this. This is unacceptable. Will never come back to this location again. The health department should follow up with this location. read more

I was super excited to try this spot for the first time after its grand opening. My husband and I tried going a few days after it had opened but decided to leave because there was a huge line and only 2-3 baristas working. We then decided to visit yesterday since there was no line and the drive thru was empty. We ordered in store and our drinks took about 20 minutes to make even after being the first in line to order. I ordered the vanilla cold brew and my husband ordered the pistachio cold brew. Both drinks were way too sweet and had barely any coffee flavor--which was surprising for them being cold brews. Both had an artificial sweetener/ medicinal taste. Horrible coffee, had to walk over to Starbucks to grab something better. Sadly, this was the first and last time visiting Tierra Mia. read more

unfortunately our drinks were all clumpy with so many ice cubes at the bottom but the service was nice at least.

I was waiting for this please to open on my first visit to buy a coffee I order a coco loco latte it tastes like water with sugar only I never tested the coffee flavor I'm very disappointed off the service read more

Imagine putting effort into creating such a beautiful building just so employee can ruin it by providing mc Donald's service. I've been here a few times and every time I come in the morning I get a rude lady who's literally says "anything else? Anything else?" No goodmorning no hi nothing! Awful and the worst part is I feel that the person who is delivering bad service is probably a supervisor or lead. read more

The service and staff are good, but the music is way too loud and they refused to lower it. Most of us come here to study or have meetings, so the music and its volume should match the atmosphere. read more

love this place. the Cubano coffee is definitely the best on there Menu. Do yourse a favor and go!

I give 2 stars only bc I love the drinks but not the manager, she kicked me and my friends out bc they had Starbucks drink and I ordered from Tierra Mia tho and she told me that we couldn't have outside food in there but yet there was other people with their boba drinks inside. Unfair and I felt disrespected cause other people who had their outside food or drinks were still hanging there. read more

Coffee tasted biter wasn't worth it at all waste of money customer service was whatever

Any time you come here the drive thru will be a 20+ wait they need to get more workers!

Horrible customer service from the tall lady. Sat in drive thru for 30 minutes & drink was mediocre. This is my second time coming, the first time I came through lobby and you can see how filthy their drink stations are. Definetely not coming back read more

This place needs to get their act together. I was waiting patiently for my drink I asked where is it after 25 min and everyone getting their drink before me. They just left it in the side and forgot about it. No apologies. You need better customer service! read more

Drinks taste good! Usually just get the horchata frappe. Service is okay, and the store inside is loud.

They did not provide adequate training to the employees here. Both times that I came, my drinks were made incorrectly, despite being correct on the receipt. For example, I asked for an horchata creme and got one with coffee instead. read more

The pastry's are good also the drinks I had so far are good as well it's nice inside n out

Chocolate Tres Leches Muffin is delicious and so is the Mexi Mocha. Favorite coffee place by far.