My sister, who has special needs and is mostly non-verbal, was seen by Dr. Thomas Jennings. He was truly one of the kindest, most understanding, patient, and supportive providers we have ever encountered. He spoke directly to her and explained everything he was doing. At no point did he avoid communicating with her, and he made sure she felt included and respected throughout the visit. He did a wonderful job, and I was genuinely moved by how considerate, professional, and inclusive he was. Thank you so much, Dr. Jennings. read more

I've been to this practice for dental work five times in the last few months (my poor teeth needed serious help). I've seen Dr. Mark, Dr. Joe, and Dr. TJ. They were all kind, professional, and great about explaining what was going on with my teeth and what kind of procedures were needed. They also referred me to an endodontist and an oral surgeon who all worked out well. The front desk staff and dental assistants are very friendly and helpful. Scheduling appointments and billing my insurance have all gone smoothly. I highly recommend this practice. read more

They do great cleanings! If you want a great fresh clean mouth? They are the best! Great staff too!

I hated the dentist. I always have, and that initial feeling of dread that accompanies a scheduled dentist appointment would forever haunt me. After my experience with Dr. Nishimura and Dr. Kitamura, that feeling is non-existent when I schedule with them. I actually smile (pun intended) when I'm at the dentist. They treated me far beyond as a patient - they treated me like family. Their tender care and understanding throughout the procedure is something that I'll never forget. The attention to detail and their calm demeanor made the experience exactly how it should be - a dentist visit, not a fist-clenching, fight-or-flight debacle within my mind. Their office staff is p h e n o m e n a l. The culture that both Dr. Nishimura and Dr. Kitamura have established within their practice is something to be experienced. I love the dentist, and that is a sentence I thought I'd never say. Never say never. read more

Dr. TJ is an outstanding dentist! After some bad dental experiences in the past, I was initially nervous when I went in for my first visit. However, Dr. TJ was great and really took his time to explain his observations and treatment recommendations to me. When it finally came time to have my dental work done, I was pleasantly surprised - I didn't know fillings could be so relaxing and pain-free! Thank you Dr. TJ for all of your help. It is clear that you care about your patients and dental-phobic people like me are lucky to have you! read more

I've been coming here for quite some time now overall Great experience. Staff is friendly & courteous. This last time I got mark and man am I glad. I've been having a foul smell between 2 of my teeth when I floss. It has been driving me crazy. The past 2 cleanings they weren't able to make it go away. It was a good cleaning but not aggressive enough would be my guess. This time I explained my concerns to mark and told him go to town on my teeth and clean those suckers and what do you know morning floss no smell. Why a relief ! I'm not a big yelper but I didn't see a tip option when paying so I figure this is the least I can do thank you mark and staff read more

This has absolutely nothing to do with Dr.Kitamuras work. She's a exceptional Dentist. This one star is for their billing system. I have over $3000 to spend annually as I'm double covered. I went in and had a procedure done that was no more than $300 and I was sent a bill for $90.Nothing out of the ordinary was done as everything they did was nothing different that I had experienced at other dentists. In the 14 years at my job and going to dentists not once have I ever been sent a bill even for specialized surgery. So my wife sends to their office or whoever deals with billing the information that states I'm double covered and I hear nothing back from Dr.Kitamura or her office as to whether they received the info my wife sent in or what was not covered by my insurance. So I receive a couple letters or should I say bills demanding payment. So as I'm figuring things out the last letter I received last week was from a collection agency for that $90, now a ding on my credit in which I don't take lightly to especially since the correspondence between her office and I was very poor while I Although $90 is nothing I don't feel I should have to pay if I'm covered. I'm still going to look into this and hopefully the outcome will be better. Keep you posted! 4/12/17: I disputed it on Saturday and had it dropped as of today by all 3 credit bureaus....by the collector! Like I said "dont mess with my credit" read more

WTF? Unprofessional. Saw this outfit a week ago and received a call from a mindless drone that if I didn't settle my bill soon they'd send me to collections. Is this a dentist office or an extortion racket? Also had cavities filled and the apprentice left me in serious pain. I need to see his dental school certificate. The "dentists" obviously instruct their staff to employ these heavy handed tactics. May work in their community but I'd avoid them. They are not a continuation of Dr. Ferguson's professionalism and expertise. read more

Extremely rude attitudes from the receptionist and office manager. I've brought this to the doctors' attention a couple of times about what dental patients have to deal with rude staff and working conditions. However, they either don't care or have any plans to resolve it. I hope this review brings awareness to the problem. read more

I love Tiffany! She is amazing! Tiffany is sensitive to the fact that I am super afraid of the dentist so she definitely makes me feel comfortable. The rest of the staff rocks and if you are looking for a friendly dentist with up to date dental tools, super clean office and overall super awesome dentist then look no further this is the place for your teeth ! read more

Search no more! The best dentist HANDS DOWN has been discovered and her name is Tiffany Kitamura. I have had the WORST luck with dentists. Horror stories. So it goes without saying that I was terrified and skeptical when I came to Tiffany. With very little hope in dentistry, she and her AMAZING staff turned me into a believer. She is not only amazing at her work, she's kind, caring, personable, and just an all around awesome person. Her staff (Crystal, and the rest of the dental assistants) is also just the best I've come across. It makes going to the dentist a very pleasant experience. I would recommend her to anyone and everyone and if I moved an hour away, I would still make the drive to come to her office! read more

This is now my new dentist (for the past three years) - I see Mark here as my regular dentist but Tiffany is just as good (she fills in for Mark when he has the day off)! I came here because someone tried to rip me off across the street at Meridian Dental Associates - so I just crossed the street and signed up here. They are a little more expensive than the other dentists in the area, but I will gladly pay more to come here because they are always straight up with me. They tell me the truth about the condition of my teeth, and at the end of the day that's all I ask of them (to be honest about my gum line!). In addition to this, Mark is a very gentle dentist. When he drills out cavities for me I can't even feel it! He makes sure you understand your options, and he does not push anything on you whatsoever. I highly recommend this place as they remember you every time you come in, they do a great job on your teeth, and they are very personable. These are qualities that are becoming harder and harder to find these days, and I appreciate that they operate in this manner. read more

From Crystal up front to Dyanna to Dr. Nishimura to Dr. Kitamura, they are the best. I have been with them since they were established. Great people and great service. Hey I never thought I would ever fall asleep in a dental chair!! Wow!!! I can't wait to see them again. My whole family attends! BTW, I grew up on old school dentistry. Go and pray you don't get terrorized!!! read more

I seriously love my dentists and their entire team. The service is top notch, and no matter how much they have to do on your teeth, they're always thorough! Appointments never feel rushed.. You leave with really adorable mini water bottles.. Everyone is both personable and professional at the same time.. They even note down mini details of what you said during your past visit so your past conversations can just resume where they left off! Way way way too many good things about this place. My mom's been on a recommendation spree -- whenever someone needs a dentist she's like " I have a good one!" lol Thank you wonderful dentists and assistants ^^ read more

We have been going here for about 6 years. We didn't realize how amazing dental work could be until my husband and I started coming here. Everyone in this practice is friendly and professional. Crystal, the office manager is helpful with insurance and billing and is always willing to answer questions you have. The dental hygienists are thorough and both Dr. Kitamura and Dr. Nishimura are helpful, providing excellent dental care and work. When my husband had a tooth emergency, they saw him immediately and Dr. Nishimura followed up the next day checking in on him. We can't say enough good things about their practice. read more

I've been seeing Dr. Mark (and occasionally his wife Tiffany, also a great dentist) for about four years. Over the holidays, my front crown popped off. Within minutes of reopening their dental office, I received a phone call from Crystal setting up an appointment for me in a few hours to have it taken care of. And this is just ONE reason why this group is so great. Conservative, caring and very, very thorough. You will love these people - guaranteed. read more

Dr. Mark is awesome! He is super nice and easy and he has the magic to make u feel relaxed! I haven't seen the dentist for a while as so many things happened, so I was nervous when I came here at he first, but I was leaving in very happy mood, because Dr . Mark did the wonderful job and now my teeth are clean and shine! Really I am so happy to have the best dentist ever! read more

I just wanted to say that Tiffany Kitamura is the best. I have never had a full fledged filling before, with the shot, the drill and whatever else they used. "I had No FRIKIN Pain what so ever". I left with a smile and ya know what, I can't wait for my next appointment. 5 Stars isn't enough for Tiffany Kitamura and Mark Nishimura. Also, the staff is so Profesional, attentative and very friendly too :) . If you think your dentist is the best, then you haven't visited mine. Try it - you'll like it... I promise... I've been a Patient for many years read more

I have gone to Mark Nishimura for years - even before he had his own practice and he has always been a great dentist! Together with Tiffany Kitamura they have a state of the art facility and a comfortable environment. They have an excellent team and make your visit enjoyable. I would also recommend them for children. My children look forward to going to the dentist. They are fascinated to get to watch TV while getting their teeth cleaned. I would recommend them to anyone. read more

Dr. Kitamura makes going to the dentist a great experience. I recently moved to the area and was lucky to find her. The dental office is clean and the staff are all very friendly and professional. I also appreciate that they have the latest in technology and take a conservative approach to dentistry that I can trust. I'm so glad I found this office! read more

I had the best experience today! No one, sorry Tiffany, likes to go to the dentist and especially when they're making a change and trying a new one but OH EM GEE! I'm so glad I decided to just do it. Tiffany and her Staff are simply AWESOME! Put me at ease, patiently listened to my concerns, did a superb job cleaning my teeth and completely collaborated with me in terms of what I might want or not want to pursue in terms of treatments. Really, if you're thinking you want to change dentists but it's too much trouble or they're all pretty much the same, SNAP OUT OF IT! Life's too short for bad dentists and I've found my forever good one! read more

I have never had a better dental experience than what I had with Dr. Kitamura. This was my first time visiting her, and I will say with full confidence that she will be my new dentist for all my work in the future! I had been looking for a dentist in the San Jose area because I attend SJSU, and I noticed this office's phenomenal reviews and decided to give it a try. Let me tell you--best decision ever made! I had a fractured molar that had lost it's filling and I called to find out the process to become a patient in order to get this fixed. Crystal (I assume the receptionist or DA) spoke with me and scheduled me the very NEXT day for a consultation. This cute and cozy office is clean, all staff is very personable/helpful, and Dr. Kitamura fixed my tooth right then and there; I was out of there in less than an hour. Completely painless and thorough. It is very evident that they keep the patient's experience into high consideration at this office---eyewear to protect from water spots splattering on your face, vaseline on your lips to prevent cracking, and continuous "check-ins" to ensure we are comfortable. Dr. Kitamura and all of the staff are so friendly and I truly am looking forward to coming back. I have more work to be done as well as a full dental exam needed, so I scheduled my next appt. in this office with NO hesitation. Thank you Dr. Kitamura and staff! I would give 6 stars if I could. :) read more

This is THE best dental practice you'll find anywhere. From Crystal at the front desk, always helpful, cheerful, and accommodating, to Doctors Mark and Tiffany, the office is flawless. Mark and Tiffany are warm, professional, and share a great sense of humor. The dental hygienists are thorough and personable. Even the music is awesome! You will always come first in this office, and are treated with respect and expert care. My whole family loves them all! SIX stars! Five are not enough... read more

Very nice and VERY good. Kinda annoying how good they are, but they are only looking out for your best interest, which is good. I hate the dentist but they are pretty cool!!! read more

Dr. Tiffany Kitamura and her husband, Dr. Mark Nishimura are fantatstic dentists. You'll love them, you'll love their staff, you'll love their state-of-the-art equipment and you'll love their extraordinary customer service. read more

Dr. Mark is awesome! The front office desk is friendly and the office is clean and welcoming. Go Crystal!! :) Dr. Mark was referred to me from a friend and I have had the best experience with him compared to other dentists I have gone to. He is patient with you and answers all of your questions thoroughly. He doesn't try to rush you out and is also very accommodating on your options which is great for college students like me. With that being said, he also makes you feel equal to everyone else and is a great conversationalist. Although I have never met her, he speaks great things about Tiffany and I am sure she is a wonderful doctor too. 5 stars for them! :) read more

This place is the worst!! Appt time 9:30 am, been waiting 1.5 hrs already & nothing. Being told they are under staffed & overbooked (by receptionist). Same thing they said last week when they called to cancel our appts & reschedule. So glad my son is missing school for this. The office help isn't very helpful or compassionate. Avoid this place if possible! You've been warned. read more

Before we relocated to Willow Glen from out of state, we had the same dentist for over 12 years. Since our arrival we've been in search of a great dentist, visiting a different office every few months over the past 3 years. After visiting Tiffany and Mark, we can finally say, our search is over. The entire office staff is friendly and we love our hygienist, Kelli! read more

This is the best office ever!! If you need a dentist and are looking for an amazing one, come to this office. Dr Nishimura and his wife Tiffany are both amazing. I'm so glad I found them. read more

Seriously the best!!! Kind, gentle, concerned, great care, great dentist makes me happy to come back... And I don't think I have ever said that about a dentist appointment!!! Thank you Dr Nishimura~ read more

My family moved to the Bay Area a couple years ago. Looking for a new dental office can be a challenge but we lucked out. Dr. Tiffany and Dr. Mark came highly recommended. Crystal, the receptionist is so sweet and patient. Kelly, my dental hygienist was thorough and gentle. Dr. Tiffany is amazing. She makes you feel comfortable, she listens and she does amazing work. I highly recommend this dental office! read more

I've been a patient of Dr. Mark Nishimura and Dr. Tiffany Kitamura since they graduated from University of Pacific Dental School. They are phenomenal dentists and always go the extra mile to ensure patient comfort and satisfaction. Crystal, the office manager, does a great job scheduling and the hygienists take their time to ensure the best dental care is provided. I've had a fabulous experience and believe this is the best team of dentists and hygienists in the Bay Area. read more

Started a new job and was having a MAJOR problem with a cracked tooth :-( My manager referred me to Tiffany and Mark. He made a call and 30 minutes later I was in the chair. Took care of the tooth on the first vist and it was completely pain free! Thanks Tiffany! read more

I'm so glad i found the right dentist . I was referred to him by another dentist friend of mine. Me & my husband are very happy with his services. He takes time to listen to his patients, doesn't do anything unnecessary ,which the other dentists are notorious in doing. The office is clean , greeted by friendly staff. Overall we are very satisfied & happy clients. read more

I called Dr. Kitamura's office because my dentist was out of town, and I was having issues deciding on how to act on a critical dental issue. She squeezed me into her schedule, and as I got her caught up on what was happening, she listened very closely. She then guided me through all of my options, explaining everything precisely and carefully. I left her office feeling like I finally had a handle on the situation and ready to go forward with a plan to remedy the issue. I would highly recommend Dr. Kitamura to anybody looking for a dentist. She is very professional, with a warm and trusting approach. read more

Family as good as it gets at this dentist office. Thank you for all your help and feeling great about it. Mark your the best. Thanks again, Bill read more

Been going to them for a couple of years now. Husband and wife team. Great service! Friendly and compassionate. My wife refuses to consider anybody other than Dr Mark. I don't hesitate to recommend them to our friends. I cracked my tooth not too long ago and they saw me very quickly. Dr Mark patched me up and I was on my way. A bit of a drive for us but we wouldn't even look for anybody else. read more

They are very nice and care of you. My husband and I have been going here, and never had an issue. I was told this place form my friend, and now I recommend to everyone. read more

This is the best dental office anywhere! Tiffany, Mark, Crystal, and the entire staff treat you like family. Everyone is highly skilled and your dental health is in excellent hands. I actually look forward to going to the dentist! Not only are they my dentists, but they are good friends too! I highly recommend them to anyone who is looking for a dental office that really cares about their patients. Bob Lawson read more

My family and I have been patients of Dr. Tiffany and Dr. Mark for over 10 years and I have referred numerous friends to them as well. The extremely friendly and knowledgable staff makes every visit easy and it is nice that their office is always clean and has up-to-date equipment. The service we receive is top notch and Crystal makes it easy by working with my two insurances and then following up with me regarding any amount that's not covered. I also like the text message system they have set up reminding me a day or two before my appointment as it is very easy to forget about an appointment that's been scheduled in advance. I've had quite a bit of dental work done and have never once had a problem with any procedure that has been performed by either Dr. Tiffany or Dr. Mark. Their expertise at their craft is very apparent and greatly appreciated. I would highly recommend this office to anyone. read more