I came in looking for a wet suit off season and first a nice guy went asking around and came back…read moreto tell me it was low stock, then the shoe section guy for Saturday night was very helpful bubbly & friendly with me. Then there was Korbi! She went ABOVE AND BEYOND. She helped me try on a wet suit that was way too small & helped me get it off & then came to find me in the other section and found literally the only wet suit pants that would work. SHE WAS AMAZING and made me feel so comfortable amidst my poor timing of coming at closing therefore chaotic. She was even supportive when I lost my phone. Then Savannah was my cashier and she was so helpful with everything I was carrying, patient with me, let me run back & get my phone made sure I got the 20% off and so much more. GREAT HUMANS!!!

Took my grandkids in for camping snacks and supplies. They loved that they could sit in the tent!…read moreAll the sales people were super helpful, thank you, especially Gene and the guy who works in sleeping bags.

* 3 stars for the store * 5 stars for the employee that…read morehelped us with glove steaming! I wish I got the young gentleman's name because it seemed like he was one of the only ones in the store who 1) knew where things were 2) could perform an assigned task 3) actually help us out. The reason I am saying this is because we went to the cash register upstairs and the cashier was uncertain that the service was downstairs. Not a big deal, she radioed them and confirmed where we could go. Easy. We go downstairs and show that cashier the glove (brand new, just bought for christmas) and that guy did not know how to do the steaming services, which was also fine because he asked another staff member who helped us, HOWEVER, the first guy told us the cost of it (which there is no cost because after a certain price glove it is a free service). The second guy (bless him) corrected him and stated the price of the glove and why it's free. As the worker was breaking in the glove the other guy cashier asked him multiple questions about where things were, if they did certain services, if he could help this other guest. Honestly that cashier guy was doing NOTHING. This is all in the midst of our guy fitting the glove which consists of steaming and banging it with a mallet which could be dangerous! Just seemed like an unprofessional thing to do. Now maybe this guy was new so I'll give him the benefit of the doubt but seriously it seemed like he didn't even bother trying to figure it out on his own before turning the the gentleman helping us. All in all the service was great, he was knowledgeable and answered the questions we had! It seemed like there was a large selection of inventory and some decent sales. I would go back if I needed something from dick's specifically

I just bought a glove from there and KEVIN helped us out! He was amazing! And knew so much and…read morewhere everything was. So friendly as well. Next time we go, we'll ask for Kevin's help!!! Awesome accent by the way!

I stopped by this Sports Empire store to look at some of their Dodgers gear for my nephew. When I…read morevisited the store during the afternoon on a weekday, I was the only customer inside. When I entered, a worker greeted me and ask if I needed any help. I told him I was just browsing at their Dodgers gear and he told me where they were. The have a decent amount of different teams gears so you'll likely find what you want here. The price is on the higher end but it's official licensing. The store felt right at certain times because there are just so much clothing and apparel inside.

Sports Empire is a new sports/apparel store in Burbank's Town Center Mall…read more It is located on Level 3 near Sears.It opened recenlty (this summer), I didn't know about it but I was walking around looking for this kind of store. I was doing early shopping Christmas and I needed a Dodgers t-shirt for a gift. I stopped by and the store is big, very well stocked and organized, you can find gifts with all LA teams emblemas on, t-shirts, jackets, hats, pajamas, bubble heads, you name it, they have it. Prices are a tad high, but this is normal with this kind of merchandise. The selection was very good so I found what I needed. Customer service was very good, the gentleman working here was nice and helpful. Great resource, easy to find, easy to shop at. In and out pretty fast, pleasant shopping experience!

Please allow me to tell you just how good this business is…read more.. The Burbank shop has a wide selection of all kinds of singles (sports, Pokemon, One Piece, etc.) that are accurately priced. There's a large variety of sealed product, too. The staff (Nathan, Daniel, E.J., Marvin, etc.) are super-friendly, knowledgeable, and relaxed. Plus if I want to sell/trade cards, it can be done very quickly - no entering your name into a computer then waiting 20 minutes for somebody to look at your stuff. The percentages paid are generous and fair. Finally, they have extended hours so it's convenient to swing by after work or at night to score the items you want. The Glendale location is mainly manned by Sam and he is great to deal with on all levels. The selection is pretty good meaning the showcases are well-stocked. While there is no buyer in Glendale to sell your cards to, the Burbank location is close-by anyway. I have recently had a plethora of satisfying transactions at both L A Sports Cards shops and they have definitely earned my loyalty. Highly recommended!

Came here on a random day doing a random activity and glad I did. This place is super cool with…read moretons to look at and admire! staff is super helpful and friendly, the place itself is very clean and slick. Prices vary depending on what you are interested in; definitely a spot to check out there is something for everyone.

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William

Amazing customer service! We arrived around 6:10 PM knowing they closed at 7, but Owen went above…read moreand beyond and helped us all the way until 7:30. He was incredibly patient, knowledgeable, and genuinely wanted to make sure we found exactly what we needed. The entire experience felt welcoming and stress-free. Owen took the time to answer all of our questions and made us feel like valued customers even though it was past closing time. Truly above-and-beyond service!

Great staff makes this shop, I was shopping for items so I can piece together a costume and they…read morewere so helpful. The great thing about this store is that they had items that were already worn so that distressing further was easy. I got a free shirt thrown in since there was no price and it was the only one left. I also got a shemagh for a cheaper price than listed just solely on the kindness of the owner. Since I was specifically looking for used military items this store is better than thrift shops, highly recommend.

Breaks my heart they are permanently closed. I've shopped there since I was a teen. Sadly I was in…read morethe hospital on their final days or I would have been there with cash and a truck

It's been a while since I had this experience but today I was in Dick's and I saw Emily the cashier…read moreagain and I was reminded that I wanted to leave her a very positive review I needed to do an exchange because i bought girl socks and needed boy nike socks. But i misplaced the receipt and was unable to do the exchange for the correct item.. This was frustrating for me and i got upset but Emily went out of her way to ease my frustration with a 10$ credit towards the new purchase if the correct item and just gave overall great customer service!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

First visit ever was for a bat and the staff was very knowledgeable and helpful. Second visit was…read morefor torn glove stitching at the finger, and they fixed it on the spot, no issues. Prices are more than reasonable and it's obvious they have a love of sports and respect for young players learning the games...

We wanted to check this place out because it was recommended as a good place to get inexpensive…read moresports and exercise equipment especially during Covid. Upon entering everything is sorted in sections, they have a variety of things for sale and they have signs for trade ins or buying your old things as well. Some items are expensive because they are the higher quality or limited editions. They also sold used bikes and many you might need to ask staff to take a look at quality and price. We looked around and we asked about the bikes and was able to try one of them to see of it'll work for a particular body size. The staff were very helpful and they all helped answer questions. Overall, I think of we'd like to get something and don't have to spend much, we'd come back and ask and hopefully they have it!