Wow! I got my bike back today with new steel braided brake lines, sprocket and red chain! My bike…read moreruns like it is BRAND NEW. Ted was nice enough to also check my low idling problem and fix my issue of dying out with quick revs. All of my business will be done here from now on. Is it cheap to fix your bike? Not as cheap as people think, but maintenance service and replacement of worn parts on your motorcycle is also not to bad. Stay on top of your maintenance. People may not realize what a delicate instrument a motorcycle is, and mine is 10 years old! Call around and you will see that Ted's prices are competitive and he is passionate about bikes and fixing them correctly. He has my business from now on. More parts to come. 4/6/19 Just picked up my bike from Ted. I had valve adjustment done, new intake gaskets, and front fork rebuild (probably from wheelies). The problem is that you can't really see any of that. So I also opted to get LED lights installed. You know, for visibility at night (riiight...). As always, Ted does amazing work and my bike (I wanna say purrs like a kitten...but) ROARS like a lion!!! Yes, fixing a bike is expensive and if you can't afford quality work, perhaps you don't make enough to be a bike owner (or do your own wrench work). Ted is the man. Thanks again Ted!

Was the only shop that was willing to install my wheels on my after market rims for my Ruckus.read more

Ivan is outstanding. He has helped maintain and repair three of my motorcycles over the past ten…read moreyears! He's an extremely knowledgeable mechanic and truly understands customer service. It's always been a pleasure working with him, especially during difficult projects fixing and upgrading my ride. He is the best in the business!

No longer offer safety inspections, the guy that answered the phone was really nice, but said they…read moredon't offer safety inspections anymore

Called to get the safety inspection done for my company vehicle since it expires this month, and…read morebeen putting it off (already last day of the month ) I was planning to schedule an appointment for the next day, but I called about an hour before closing, and Travis was able to fit me in. The inspection was completed in just 10 minutes! The service was top-notch, and the entire process was quick, easy, and professional. I highly recommend them, and I'll definitely be bringing my personal vehicles here for future safety inspections as well.

Not only does SMP sell awesome motorcycles, they also do State inspections. We didn't have an…read moreappointment, but they were able to take us after a short 40 minute wait. The clerk was aloha friendly, knowledgeable and accommodating. After thoroughly inspecting the car, he made several recommendations for our classic car and explained the needs. We replaced a required lightbulb so the car would pass inspection. I highly recommend SMP if you need service for your bike or inspection for your vehicle. Parking is limited and difficult to find in the complex. Probably it's best to call for an appointment.

My husband as deployed and I needed someone to tow his motorcycle to a repair shop and Oahu…read moremotorcycle tow came to the rescue! I highly recommend them!

UPDATE: just like I indicated in my first review, I found myself needing somebody to pick up my…read morebike, this time in a parking lot -- and this was the very first phone call I made. My clutch cable parted and I was stuck in first gear. I had a slightly complicated delivery uphill, at a weird angle on my driveway, sandwiched between another car on a little bit of driveway and grass. He was attentive to the angle that he left the bike at so that it would not fall onto the car parked next to it, all of this while the bike was stuck in first gear. Again he was able to pick it up without me being there, and took payment painlessly over the phone. I've never met him in person yet, but when I do I will be sure to give him a high-five & shake his hand and tell him thank you for his amazing customer service. I wholeheartedly endorse and recommend using this service for all of your motorcycle towing needs. He dropped everything he was doing to come pick my bike up and quoted me a very reasonable price for that kind of service coming from the other side of the island. Don't look for anybody else; you have all you need right here! FIRST REVIEW: I am very satisfied with my experience. He got to my bike when he said he would, he was professional and courteous on the phone. His prices were better than anybody else. And settling up for payment was a cinch. It was no stress on my part to have my bike picked up. He was able to pick it up without me there, and except payment over the phone. I would highly recommend his service. Should I need a motorcycle tow again I will call here first.

Kelly of Bike Factory Hawaii Waipio is the best! She is so knowledgeable, friendly, & helpful…read more Amazing service :) THANK YOU!!!!

I'm not one to come on yelp to give bad reviews, but this was just a terrible experience. Sorry…read moreabout it. Bike factory has the worst customer service and on top of that Stacyc is rip offs! Long story short, but we bought 4 brand new Stacyc bikes for my children for Christmas, go to plug in the batteries to charge my son's 18 inch bike which cost me mind you $1800. The battery was not working. So I couldn't even give my son his Christmas gift on Christmas because the battery was not charging. I had to wait for after Christmas until they opened the following day to go and replace the battery and they still wanted me to place it under warranty, which that would've taken weeks to get replaced and if I hadn't give. my opinion on it that I just bought the bike. This is not my fault that the battery does not work and I want a battery today. They are responsible for checking to make sure the battery and bike is working when we leave out the door cause they do have a policy once you buy the bike and leave the store. It is nonrefundable. So I said I will not leave without a brand new battery for my son's brand new bike that was supposed to be a Christmas gift so that was already terrible news to my son! Then my daughter's smaller 12 inch bike. They ride it through the dirt got some mud on it and it started to smoke and then they wanna claim that the mud had ruined the motor which I highly doubt it because the mud was just on the frame and the tires, but because of the mud on the bike, they wanna claim the mud has ruined the motor and want me to pay out-of-pocket which I had just purchased the bike for Christmas and it was still technically under the 90 day warranty! But they called and said it's not covered, right on Stacyc! Will never be buying that brand of bike probably any brand of Bike from Bike factory again! ! !

Chris from Ramble Auto was awesome! He was able to do the job right was flexible with dates and…read moretimes. Will definitely be using him again in the future.

Chris is ausum mechanic his honest hard worker even when my car had a brake problem he couldn't…read morefigure out he made sure to get it fix and got the job done . Thank you Chris your ausum !