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    Tile Shop

    2.6 (8 reviews)
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Tile Shop

    Home interior design

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    LL Flooring - Hamilton

    LL Flooring - Hamilton

    (16 reviews)

    Ordered approx 1300 sq ft of flooring at $6/ft. Half the product was manufactured in 2021 and half…read morein 2025. Stain colors did not match. Charged me 25% restocking fee. You do the math. And they acted like it was my fault because disclosure says there may be variations.

    *Updates* *Lumber…read moreLiquidators submitted a charge I did not authorize for $325.10 on 9/4 at 5:20pm (Chase verified the time of charge)! I've emailed them about this fraudulent charge and have yet to receive a response. Shocked to see this crude scamming. Refusing to issue a full refund is typical corporate scummy business practice but submitting a false charge is an unethical act that usually only businesses of lesser sophistication pursue.* Picture of fraudulent charge below! "Lauren R." has responded on behalf of Lumber liquidators with the predictable corporate PR 101 cookie cutter damage mitigation response. They have not reached out to make this right!* Tl;Dr: This company increased the price AFTER I paid the invoice and by 14%! When I canceled the order due to them violating our contractual agreement, they refused to issue me a full refund. I had to hound them and was lied to numerous times and still have not received what I am owed. To add insult to injury, all of the employees I interacted with were apathetic and profoundly rude. On Friday, 08/27/2021, I paid the invoice in full. On Monday, 08/30/2021, the material was delivered. On Thursday, 09/02/2021, at 4:26pm, they called to inform me that they had made a "mistake" and that I would have to pay an additional $162.00 AFTER I paid IN FULL for their services. The salesperson then belittled me telling me there was nothing he could do since I ordered "cheap" flooring as if that should be at all relevant to whether or not you rectify a mistake the company made. He acted like they were doing me a great favor for charging me $1, 311.81 to install laminate on a 150 sq. ft. room. When I told them I wanted to cancel the job (as not only was this unethical but made their price exceed their competitor) they refused to pick up the material without charging an additional fee. I had to lug the material down my stairs and into my car (whilst recovering from Hernia surgery) to return it to the store. The employee didn't even have the decency to put on the typical customer service act and pretend to care or apologize. Once at the register, I had to prod him into revealing that I wouldn't get a full return but a partial minus delivery fees of "$221.00". I asked to confirm how much the refund would be and he told me the amount minus "$230.00" Two days later I received refunds that added up to the price I paid minus $261.73. The delivery fee was $229.00 in actuality as per the paperwork from the invoice. (A ridiculous price as the amount of flooring was able to be transported in my compact car and required only one person to move. Moreover, I wasn't even given the option to pick up the material which I certainly would have had I been allowed and known how easy it was and how much the delivery fee was.) Back to the delivery fee: I called the store to ask where the remaining $31.73 ($261.73-$229.00) of this already inadequate refund was. I was rudely told that I had been refunded the correct amount. I broke down the math for the salesperson and he changed his story, now revealing that the rest of my refund was being withheld because I only returned 6/7 boxes. This is a patent lie. I returned all of the boxes. When I called him on his bluff, he insisted that I stole the box of lumber worth $17.00! After we exchanged words, he escalated the situation and threatened me twice. Finally, after cooler heads prevailed he said he would "do me a favor" and give me $17.00 for the box of lumber he falsely accused me of stealing. I informed him that I was missing $31.73 not $17.00 and he said the rest was tax on the delivery fee. He could have told me part of the missing money was tax at the beginning of this conversation but did not. After I ran the calculations whilst on the phone (something he couldn't even be bothered to do) I agree that that made sense however the tax amount was a dollar too much. He refused to give me this paltry amount that I argued for on pure principle and told me to "take it or leave it" and call "corporate". The corporate hotline wasted 30 mins of my time waiting on the phone and they only gave me back a $1.00 for which I have to go through the tedium of printing, signing, and scanning an agreement instead of just issuing this tiny amount like any normal half decent company. Avoid this company like the plague! Wish I could post the video and audio recordings I have as evidence in addition to the pics below.

    Aroma'z Home Flooring & Design

    Aroma'z Home Flooring & Design

    (19 reviews)

    We've gone back and forth on whether to write a review, as it certainly isn't a good one and we…read moredon't take these things lightly. However, the work Aromas did on the floors of our home is so atrocious that others should be made aware. We had a pipe break in our home last year and it caused significant damage to the first floor and the basement of our new construction home. On the first floor, one half of the wood floor needed to be replaced (ironically, the poor leveling from the builder allowed for only half of the floor to be impacted). Because we were new home owners, brand new to the area, and expecting our twins in less than two months, we went with the recommendation of a local expert and hired Aromas to do the floor. We continue to pay the price for this poor decision, as the quality continues to deteriorate. The repairs took over a month, and despite a lot of back and forth about mismatched coloring, wood marks, etc., the floors were "completed" with numerous splits and defects. Enough so that the company's owner came out to see the work. While they attempted to fill some of the larger cracks, it was done very sloppily and fixed nothing. What's done is done, but it's shocking to see how one side of the floor differs from the other. Please see the included photos for proof. The difference in quality is obvious and it's unfortunate. In retrospect, I wish they took longer to provide a higher quality product. But more than anything, I wish we never hired them. The floors split more and more every day, and are now becoming hazardous to our small children who are now crawling and running around with bare feet. Be warned.

    I will start by saying we are extremely happy with our new kitchen and the work that was done…read more However, the process to complete the job was a nightmare. The communication between workers, project managers, and office staff is nonexistent. We were constantly on the phone trying to figure out what was going on with our project and when workers would be returning. It reached the point where we had to threaten to have someone else finish the job Aroma'z started. Small finishing touches took multiple attempts to complete correctly. I don't know if the job would have ever been finished had we not been on top of them calling constantly to get workers to come out and finish up. Overall, the work was done very well, specifically the tile floors, backsplash, and countertops. You will not be upset with the finished product if you can tolerate the process, but we will not be using them for any future projects due to the lack of communication.

    Harrisons Hardwoods

    Harrisons Hardwoods

    (9 reviews)

    We recently chose Harrison's Hardwood to do an engineered hardwood floor over radiant heat in our…read morehistoric farmhouse. We could not have chosen a better, more professional group to work with! John Condon is a top-notch professional who knew his wood products with expertise. He offered a wide selection of options for us to choose from and ultimately steered us to make the best choice for our home. We did have a serious mishap where the initial wood we ordered was not being delivered on time for our install date which would have disrupted the entire work schedule like a house of cards. John helped us choose an alternative product and personally came to help install an alternative and actually superior wood product choice on the Sunday after Thanksgiving to keep our schedule intact. You don't see that kind of dedication and commitment to customer service these days! In terms of the work product, the install crew did an excellent job in the staining of the floors to meet our wishes. They took extra care not to stain our installed cabinets. The final product is a gorgeous wood floor that truly makes our kitchen flow. We have received many compliments on the beautiful hardwood floor that Harrison's installed. I wholly endorse John Co

    They just did my first floor, we chose Brazilian Cherry and its Gorgeous. Harrison's gave us a…read moregreat price and product. They were done just a week after his first visit. The job took only 3 days to complete. Joe the installer is Great, he is very professional and knowledgeable about is wood floors. I have already got complements on beautiful my floor look, and I recommended Harrisons to all friends and family.

    Floor Coverings International

    Floor Coverings International

    (18 reviews)

    I scheduled for them to come look at my floors to give me a quote. They gave me a date and then I…read morereceived a call asking if it was a place to park because it just snowed days prior. I told that person I would make sure they have a spot. It seemed like she wanted to reschedule or something Then a day or two later I get an email stating the sales rep was all of a sudden sick. How convenient and good timing. So I said okay and I wasn't going to work with them because the timing was suspicious. But I said that I would still work with them. So we scheduled another day. I received an email asking if they could come out on a specific day and I said yes but I guess I didn't respond that same day and that was a problem. The next email I got was a response with the another date almost two weeks later. I asked what happend to the earlier date and I was told the sales rep books up fast and they got booked and then the asked me if I wanted another sales rep and I said yes and asked what time could they make it. The final email the sent me said after checking they don't service my area. Like really?! I already gave them my address the first time we talked, and now y'all don't service my area? Which is the Philadelphia area. That's real strange to me and still confused by their actions and responses. I wasn't rude or anything. Maybe someone will have better luck with this company but I couldn't be okay without sharing this with whoever decides to contact this company and maybe they will see this and not do this to the next potential customer.

    I have tried multiple lawn service and they never did a thorough job!…read more Makeda and her team did absolutely amazing work. I had my back yard cleaned out and other yard work. They did excellent work l. They painted my rusty railings on my porch and back steps and it looks brand new. Excellent service always!

    Tile Shop - flooring - Updated June 2026

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