The music is very nice! The seating area is pristine, clean, and comfortable! The staff is very friendly and really quick! This Bacon and Egg croissant was one of the best I've had around, cheese melty, salty bacon all on a warm flaky croissant! 10/10 this was my first time at a Tim Hortons and let me tell you, I am in no way disappointed. I will definitely be coming here again soon! read more

Tim Hortons - Iced Caramel Macchiato bacon Egg and Cheese Croissant Sandwich - Donuts Near Me - Hilliard, Ohio

Not worth it.. I've been to this location a few times, but the most recent will be my last. I don't know if it's bad training or the bar has been lowered too far in what or who they hire, but the staff is rude, the restaurant is filthy and the pricing is insane. Two sandwiches that had less product than a frozen micro sandwich and one cup of coffee was 15 bucks.. it's gotten crazy, to me, I'd rather cook things myself than spend 15 bucks for half an egg and not even a single slice of bacon. Company should be ashamed of themselves. read more

Tim Hortons - 15.00 for two of these and a coffee.. small coffee - Donuts Near Me - Hilliard, Ohio

I'm so upset, you had people in this location but were not open? The lady inside didn't even what to let her customers know. So when she finally came to the window she just said something about no manager. She couldn't cancel my mobile order, told me to go to another location and left it at that. Well now I'm out food and money. I need my money back. read more

This looks pretty new, but I don't get over this way very often. No line at 10:30 AM. Fast and friendly service. I just got an iced capp and a doughnut. The donut was very fresh. The caffeine was appreciated. read more

I swear the staff gets dumber every time I go here. Idiot had the line waiting forever then I order a LARGE iced coffee she hands me a medium then says it's an upcharge. I threw the coffee on the ground in their drive thru and drove off read more

Hello Sunday morning doughnut! The drive thru line was waaaay long so we went inside. It smells good in here. I do not go to doughnut shops often so it was altogether lovely. An apple fritter was chosen because the last vanilla cream had just been purchased. Darn. What you see is what there is. The apple fritter was judged to be moist and flavorful as it should be....however I wonder about how good the vanilla cream would've been. Sigh.... read more

They spent a lot of money on this great new building but they should have had staff that weren't rude to customers put my money into your people and you get better product. I probably won't come back to this one again also the consistency of items is never there. I had to give two stars instead of one because they put money into a new store however worried about staffing stead of a shiny new building. read more

Food is good for the price and speed. I love how this location isn't usually very crowded if I want to sit and work for a bit while I eat and sip. Wifi is okay. More modern vibe than the Tims I used to go to in dublin. Give Charlie a raise she is so friendly and knowledgeable about the menu. read more

Purchase gift card for a friend when they went to the Tim Hortons in Hilliard Ohio. They were told they don't take gift cards not being a fan of Tim Hortons. Coffee does not affect me however, my friend has an affection for their product and was very disappointed. read more

The girl who took our order kept forgetting what we ordered and then when we came up to the window, she not only forgot a drink but when we told her, she gave us the wrong one. Overall not a good experience especially because my bf had to go back in and get the right drink. read more

They always get my coffee wrong and even if I order the same thing every day, I'll get a different coffee each time! Hair on my cup today. I always order a bagel with cc but they never use the normal portion. If I ask for extra, I pay $1 And get a nice cold block of cheese in between my bagel. I hate this incompetent place. read more

Tim Hortons - Coffee with hair... - Donuts Near Me - Hilliard, Ohio

Went to Tim Horton on Fishinger Blvd this morning. Totally messed up my order. I order a medium iced capp mocha, tasted like regular, order a plain bagel toasted and cream cheese on the side. They gave me one with cream cheese on it. Then they gave me another bagel, but it was not the type I wanted. I got everything bagel versus a plain one. tried calling and no one answered the phone. Not a happy person. Sorry couldn't take it straight back, because I am at work. They lost my business. What a waste my time and my money... read more

So bad. 7am Thursday. Drive through and 4 employees 2 customers. Blaring "I want you back" song inside so drive through customer can't hear lady for order. Worse, toasted bagle cream cheese...in drive through... came in made for 2nd week in a row. Packet of cream cheese with no knife to spread. If u are out of cream cheese buckets or now use packets is fine but DRIVE THROUGH customers are driving so make the Fn meal, don't sell me parts to what, assemble while I drive. Worst Tims in Central Ohio by a mile since forever and ongoing. read more

The staff was super friendly, nice, and helpful! We don't have Tim Horton's in our area, so they We're super patient with me making my order. The manager was particularly helpful!!! read more

I have been a loyal customer for years. I literally am here everyday but I'm done. I've put up with wrong orders, bad food and service but I stayed loyal. No more. After today they have lost my business for good. For now on I'll be going to Starbucks thanks to their incompetency and bad customer service. read more

We had a HORRIBLE experience!!! This was on a Sunday afternoon several weeks ago. My husband and I dined in and ordered 2 panini meals. Our cashier Mary was rude and snappy which was fine, people have days, we get it. But she charged us $713.98 for a $13.98 AND DID NOT TELL US. SEVEN HUNDRED DOLLARS!!! She was using a Square on the iPad and seemed to be having trouble making the transaction go through--kept swiping our card again and again. My husband tried to ask if we could pay in cash instead since they seemed to be having trouble but she completely ignored him. We happen to get bank alerts on our phone for large purchases and finally got one when the transaction did go through and had to inquire her about it. NOT ONCE did she apologize or say sorry, instead loudly blaming her coworkers for "messing with the device." She asked for the card back and we give it to her thinking it's for the refund process/to fix the problem. Instead she uses it to CHARGE US AGAIN for the correct amount and then goes off (without saying a word!!) to make a phone call about what she needs to do to give us our refund for the first transaction. We finally get our refund and get things sorted out so we sit down and wait for our paninis...15 minutes later I come up to find out that she had completely forgotten about our paninis too. Won't be returning here anytime soon. Reached out to corporate and they sided with her. Won't be returning to a TH anytime soon. read more

Friendly staff, quick service and the food tasted as it should. Not much more praise that you can offer to a chain restaurant. Consistency is key and this one has it. As an aside, this is probably the most strangely situated Tim Hortons I have ever seen. It looks like it might be drive-thru only, but it isn't. The entrance is just in a strange place on the front of the restaurant, facing the road. read more

Just thought I'd update you.... Yes....we accidentally drove by the Lyman Road Tim Horton's on our way to teach Sunday School. SO, yes...we tried the Fishinger Tim Horton's drive thru again. Husband and I joked about our previous experiences (my previous experiences) and we agreed: I would KEEP MY MOUTH SHUT and HE would do ALL the ordering. Martin ordered two of the biscuit sandwiches--one with tomato and lettuce (for me), and two coffees with cream. The coffees were fine (although you DO ALWAYS have to ask for a "sleeve" to put them in--must be company policy). His sandwich was fine. Mine was on a bagel. HAHAHAHAHA (See, last time, I ordered the bagel sandwich and asked them to put it on a biscuit cuz the bagels are so big. This time, I tried it the opposite...order a biscuit sandwich and asked them to add tom and let.) Let this be (AGAIN) a lesson to me: LETTUCE AND TOMATO BREAKFAST SANDWICHES MUST BE SERVED ON A BAGEL. YOU CAN'T FOOL THE FISHINGER ROAD TIM HORTON'S!! read more

I will have to say that this is the better of the two Timmy's within a mile of this location. I stop in here every so often to get a Cafe Mocha and the folks here are friendly and the coffee is always good here. read more

I thought Tim Hortons was a donut shop. Why is it that at 6:30 in the morning they don't have any donuts? Then they give you the donuts they say are just freshly made but are soaking wet. This location I quit going to because of the inconsistency they have with having product available read more

Pros: Convenient location. Cons: Sometimes mess up order. Sometimes have trouble hearing person through intercom. Review: I usually have pretty good service from this location. Last time I went I had a bit of trouble understanding the person manning the drive through but It wasn't that big of a deal. read more

After another horrendous experience here this morning I will never return and will let everyone I know that this is the worst Tim Hortons in the entire nation. Terrible service. Zero Stars read more

This place is empty. The 2 people working are standing around doing nothing. However, there was no soup or ice made. I paid for ice tea that I never received. The potato chips smelled bad like they were fried in oil that has gone bad. I could smell it before they handed me the rank chips. People will surely get sick from eating here. read more

I've never seen a franchise that's so poorly ran. With the irregular and inconsistent hours to staff shortages this is a poorly managed business. The employees that work there are great read more

Five big stars for their crullers....the iced mocha is also pretty tasty. If we need a sugar/caffeine fix, this is our spot. Service is always friendly and quick. read more

Ok so me and my husband are totally addicted to TH, I'm talking daily drinkers! We stop at this location only when we are visiting the in laws right down the road. Every time there seems to be an issue here but not other locations. This time though was just plain unacceptable! The four is went through the drive thru and ordered. At the window she shorted my husband $5 in the change but then gave it to him. Then she attempted to hand a large decaf. I said sorry we didn't order any decafs. She proceeded to argue with me several times that I did and repeated that "well you said decaf" really!?!? What happened to customer is right. She reluctantly gave me the regular coffee she claimed but my sleepy in law begs to differ! Last time at that location there for sure Starbucks is close to their home too. read more

I went to the new Tim Hortons on Roberts road and got a med fv cappuccino. And when I went to drink it it tasted like water. Very disappointed. And all the way over on fishinger rd I call there and asked could they replace it for me. They said they were not affiliated with that one but they would gladly do it for me. Also my husband like the honey crueller with chocolate and this is the only Tim Hortons that will do it with no problem. Thanks For Doing WHAT THE Customer Wants. read more

This is my go-to coffee place. I love getting ice cappuccinos in the morning and it's way cheaper than some Starbucks coffee. The breakfast sandwiches are also a favorite of mine. You can order it on any bagel or a biscuit and it never disappoints me! I'm pretty much a regular here and I am always treated very respectfully by the staff. read more

Had my first breakfest at TH yesterday. The coffee was spot on, but the breakfeast sandwich was horrible. The muffin was 2 or 3 days old, and the sausage, egg & cheese was nearly discussing in taste & texture. Back to McD's next time. read more

they charged me $4.19 for 1 plain bagel with cream cheese and it was stale and they weren't helpful when i voiced my confusion on the price