This is the best location I have visited in Dayton. They have the best donut holes and donuts. Good hot chocolate too. I love the candy cane one in winter. Looking forward to the frozen hot chocolate in summer again too! They almost always have my bow tie chicen noodle soup. The others never do. They also carry my favorite pumpkin spice donut holes and donuts far longer than there others do. Thank you!! read more

Needed some protein this morning on my travels and stopped in here. The breakfast combo for $4.39 is a pretty good deal; I had the bacon, egg and cheese biscuit with coffee and a donut. You have choices here as to the drink and side, unlike McDonald's. The biscuit is a decent size; the McDs has been shrinking of late. I do wish they would supply those bands on the coffee cups again; too hot to handle at first! read more

Tim Horton's is a chain of restaurants which provide the exact same food at every location. This said, it's delicious. But if you've been to a Tim Horton's this is definitely one of them. If you haven't, give it a shot. Dunkin Donuts for Canadians; Tim Horton's coffee and doughnuts are great stuff. read more

Just not up to snuff for a tim Hortons, especially when compared to the ones you find in the Buffalo, NY area. The service was extremely slow, both in the drive thru and in the store. The donuts were okay, but the coffee and the frozen hot chocolate were not. We were in a hurry to leave and get home, and my daughter went inside to order. She was in for more than 20 minutes, with only a few people inside. The frozen hot chocolate she ordered was just not what it was supposed to be. It looks like they didn't know what to make so they put chocolate syrup into some type of iced coffee. It was terrible. We just left and resolved to not go back next time we are in the area visiting family. read more

I cant even give them a star. Did not even have the chance to eat their food. Service was absolutely atrocious. New girl needed help, which i absolutely understand, so she calls for help. This old crabby person does nothing but complain that the new girl didnt know what the hell she was doing. Why is she telling us, the customer, this? And then proceeds to screw it up even more. Manager comes over to help and the order was screwed up even more. Anyways....we left. And im not happy because i have been wanting to try the coffee and we dont have a local TH. Sad!!! They need to hire better!!!!! read more

I enjoy their coffee and timbits but I placed an order for the first time today and my total came out to 12.46. For whatever reason it would not let me pay less then $15. I looked everywhere to edit it and adjust the amount and finally I just gave up and paid the extra $2.50 that no other restaurant or business requires to place orders online. Never again. read more

I recently visited this location and the service I received at the window was horrible. the young man didn't say one word to me just stood there and looked at me like I was disturbing his day. after he took my money he sat down on what maybe was a stool. then gave me my food and closed the door. and lets not start on the food I could have gotten better at Mcdonalds. read more

I love to give good reviews and give people the benefit of the doubt, this time, sadly, it's not possible. I was not feeling well last night and soup was the only thing that sounded good. My husband went to Tim Hortons to get some potato soup. Well, it must have been the end of the pot, because it looked and tasted like it was 99 per cent water added to maybe a couple tablespoons of soup they had left. There was no potatoes in it, not even one little hunk and they didn't even add anything but pure water. It was totally watery and absent of any flavoring, except water. I guess you can tell I was shocked. Still am. Hard to believe anyone would treat their customers this way. Well, of course he tried to call at around 9:00pm. No answer. Their website says they are open 24 hours. Never answered. Today, he took the soup back to let them see exactly what we received. The girl, manager(?)'s response. I'm sorry and gave him his price of the soup back. Nothing in the way of trying to restore customer confidence or good relations. We weren't looking for free food, just some accountability and maybe learn something from what happened. I know we won't go there again. It's a shame. Most of our experiences eating out are good. If you have a problem, it helps when management and staff act genuinely sorry and don't make you feel like you did something wrong. We had an occasion once where we got carry out, got home and it was incomplete and when we called about it, the manager on duty delivered the missing items and gave us a gift certificate. It made an impression, and we still talk about it years later. Sometimes how you are treated makes more of an impression than the actual food. read more

Stopped in after church today for the first time in years. We moved out of the local area and returned this summer. We placed our order and was not told how we receive it. Since the place was getting crowded we moved out of the way for the next customer and found a place to sit down. Next, we were reprimanded by the cashier that she couldn't find us and handed over our latte. I apologized and explained I didn't know what to do. I was ignored as she helped the next customer. I went down to the left of the counter and explained I didn't know how to get my order. The two bagels I had ordered were given but I was told to go back to my original cashier to get the doughnuts we had ordered. I stood there ignored as the cashiers were helping other customers and once I got the attention of another person explained I hadn't received our doughnuts. The original cashier remarked rather sarcastic "you've never been here before?" I was irritated at this point and I'm not sure when if ever I'll go back. read more

Worst experience of my life. The guys were extremely rude. No wonder why America runs on Dunkin. Some one needs to teach them how to talk to customers. Avoid this coffee place at all times. read more

Wow went in this morning to buy a cup of coffee a small for $1.50 will no longer purchase coffee from Tim Hortons anymore too expensive hello Burger King across the street read more

Slow service. Employees didn't seem like they wanted to be there. Overall terrible experience. Food was good, though.

This particular Tim Hortons is always filthy when you eat in. Not one clean table in the place! Crap all over the floor as well and the trash is full as usual. The food is good, that's why I gave a 2 star rating. read more

Kudos to management for selection and training of their staff at this location. On our long journey, we stopped at 3:30 AM and were greeted by cheerful and helpful staff. We wanted coffee and a few donuts and the very polite (and very busy) young man asked us if we can wait a couple minutes as he had to make them. The coffee was delightful and the donuts fresh as can be. What a difference from the State St/Polaris Parkway location! read more