My experience working with Planet Honda was spectacular. I was searching diligently for many…read moreautomobile options online. I saw the listing for a vehicle that matched my stringent criteria and made an inquiry. It was at Planet Honda. The whole experience was first rate. The usual auto responses arrived in my inbox and then I was contacted by a real person. Oty was beyond helpful throughout the whole process. She sent me a video tour of the car. I immediately scheduled a test drive for the next day. Upon arrival at the dealership, I was greeted with a smile. All of my questions were answered. I was allowed to take photos of the vehicle and test drove it. Upon my decision to purchase it, with details of my bank auto loan in hand, the steps to come were easy and forthcoming. Oty is an excellent and kindly Sales Consultant. I got cookies and bottled H2o while I waited for the paperwork and final detailing. The whole process took a total of about three hours. I drove off the lot with an extended 48 month premium warranty to boot, and it all fell within my budget. There was no pressure at any time. Mr. Dobrosi, the Business Director, was kind and knowledgeable. He was efficient and even commented on my wicked cool style. Service with a personal touch. The dealership was clean and the staff were all friendly. I highly recommend Planet Honda in Golden, Colorado for all your car needs. Try them out. You'll be glad you did.

I want to start by saying I have personally purchased 3 new Honda vehicles from Honda over the last…read more15 years. Even convinced family members to do so as well. None from this dealership however. My wife and I were looking to buy a new CRV. Needless to say after taking a trip to Denver our first stop was planet Honda. I Wasn't sure what we wanted but knew we liked Honda. After sitting down with them we asked for a test drive, that process went well. I asked about a trade in. Was told hyuandi dealer next door was under same owner but different management so trade in would be different is we looked at a Tucson also. Thought ok let's look at numbers, the advertised non negotiation dealership. They looked at our Honda for trade. Came back with a $500 offer for trade. Well the engine has noise, seat is broke none of which were accurate. We will trade it on auction is what we were told. Said I get it we didn't expect much but 195k miles no mechanical at least wanted a slightly better deal. Went to Hyandi next door was told the offer from Honda was the offer for trade. Not what Honda told us. Guy said since ownership was the same the offer is the same. Again not what Honda told us. Went to carmax and they offered us 2700 out the door. Chevy offered us 4000, we went with a Rav 4 and ended up getting 3500 for trade in. They said vehicle looked good minus the little cometic damage we knew about already. Was seriously disappointed in planet Honda after all this would have been our 4th Honda in a row. Would consider other Honda dealers but not here.

Need a car? Want a Subaru? Does your Subaru need service?…read more This dealership has a great team in the service department that won't let you down! In 2025, I purchased a CROSSTREK Wilderness in GA. Then moved to Colorado and I have all the maintenance services for my vehicle taken care at this location. The staff in the service dept does a fantastic job! They have great communication skills and Shane took special care of my vehicle this wk went I went in for an oil change. A nail was found in the side wall of my tire and they replaced it free. Purchasing the extra warranty on my vehicle for things like tire issues or windshield cracks, car dents, has saved me a lot of money already. I appreciate being able to get an appointment same day and the comfortable waiting room.

Brian was incredibly quick to help us and even texted us as soon as a vehicle came off the truck…read more Amazing service and communication!

I bought my vehicle from them in 2019, good experience. I've taken my vehicle to their service…read moredepartment several times over the last 7 years, and no issues. Not this last time. This last experience was the worst experience I've ever had with an automotive service center in my life. Dropped off on a Wednesday for recall work, and diagnostic on a problem with the AC system. No word until Friday, no discussion, just an emailed automated diagnosis and approval system. They identified the problem with the AC system, and the estimate was pretty high for such a minor repair. They said the parts were in stock, and I assumed the work would be done before close of business. I approved it. Come 4:30 I hadn't received word, and decided to reach out to see if they could give me a timeframe. The part was not actually in stock, and they couldn't get the work done until Monday. I needed it for pre-arranged plans for Saturday and was able to arrange to pick it up and would return the following week to finish. In the meantime, I researched the parts needed and found I could do the work for much less elsewhere. After no notification the next week, and nothing the following week, I assumed they really weren't hurting for my business. The Service Rep finally called this morning (two weeks later) to schedule the work, and I informed him that I had decided to have another shop do the repairs. Apparently this was not news he was excited to hear, and decided to make that very well known to me in a very disrespectful and discourteous manner. Telling me that he just wasted his time, and was very dismissive. I wasted HIS time? What about my time when I drop off on a Wednesday with the expectation of the work being done by COB on Thursday and not hearing a single word for two whole days? Absolutely uncalled for behavior and atrocious customer service. I will not be returning to this service department, and I will make it very clear to anyone I know that they should avoid this dealership as well. I guess being a long-time, loyal customer means nothing anymore. Horrible customer service, would not recommend. Too bad they didn't send out the FCA survey, as I would have put all very low marks on that, too. Edit: After conversing with the Service Manager, Jason, the conversation was surprisingly pleasant and I was informed that the treatment I had received was unacceptable and he wanted to rectify the situation. He went out of his way to ensure that everything was completed in a timely, and efficient manner, and even provided a rental car for me so that I wasn't too inconvenienced by the vehicle being in their service department. The work was completed that day, to my satisfaction, and there was open and timely communication which met my original expectations. Moving forward, due to Jason's sincere regret and willingness to correct the situation, I will be giving them another chance.

Very well run. Quick service while I waited. Definitely will make this my regular service center…read more AAAA++++

I had the absolute pleasure of working with Caidan, and I can't recommend her highly enough! From…read morethe moment I walked onto the lot to the moment I drove off in my car, she made the entire process smooth, stress-free, and even enjoyable. Caidan took the time to really understand what I was looking for, answered all my questions with patience and honesty, and never once made me feel pressured. She and her sales manager Tyler went above and beyond with every step of the process. If you're in the market for a car and want to work with someone who's knowledgeable, genuine, and truly cares, go see Caidan. I'm so happy with my purchase and grateful for such a great experience!

When we walked in the front door, the salesman Roberto didn't even turn around to greet us, he…read moreimmediately said the guy we were asking for wasn't here. That's when Ethan came to the rescue and scrambled and this was The only positive thing about my experience selling my truck to this place was Ethan. The rest of the experience while me and my 14 year old daughter sat here for an hour waiting for my husband to arrive was a joke. We weren't offered water, nobody asked if we needed anything, nothing. All we got to hear was vulgar comments amongst the car salesmen and the trash they talked either about customers who walked out the door or who they were on the phone with. Then walks in my husband and immediately Roberto comes over and says hey everything good man, you need anything and immediately offers him a water and asked if he preferred it to be cold or room temperature and then looked at me said oh do you need anything after I sat there by myself with my daughter for over an hour! Just based on lack of customer service and the fact they talked so vulgar with customers in the showroom is an automatic strike for me and I will never be back to purchase a future vehicle again.

Overall, I had a great experience buying my 2010 Ford Escape Hybrid here. Tim Michel was my sales…read moreperson and he was very professional. No games, just straightforward cash transaction. It was apparent that the service dept went through the vehicle pretty thoroughly. They had replaced brakes, machined rotors, replaced a bad window regulator and did an oil change and full inspection. In my experience, most car dealers will take in a vehicle, change the oil and put it on the lot. The only reason for a one star deduct was because the car did have some mild hail damage that was not disclosed on the ad and I had to point it out to Tim. Damage was very mild and only noticeable on the hood. I had a mobile paintless dent repair guy take out the light damage for $50. Would buy here again without reservation. Steve Gilbert

DON'T COME TO THIS DEALERSHIP!…read more Service department is the worst I have ever dealt with. I left my pickup with them all day and they failed to diagnose and fix a problem with the button that allows the transmission to shifted into higher/lower gears. They told me to bring it again and leave it for 3 days to allow them to diagnose the problem. I asked them how long will it take to diagnose the problem, as was told "about 3 hours". Then I asked why do they need if for 3 days, and was told that's just the way it is for these kind of issues. Then they said I would probably have to bring the truck again after they order and receive the parts, and it would probably take another 2 days. What a horrible service department- STAY AWAY FROM THIS DEALERSHIP!

Calvin was incredibly quick to help us and was extremely thorough in explaining everything. He…read moreanswered every question we had promptly and made the entire process easy and seamless!

We bought a Nissan Leaf on NYE! We originally went in for a quote then we were told that the tax…read moreincentives were expiring that night since it was going to be a new year. We got numbers and went home to discuss our plan. We ended up back at the dealership in the evening. Martin was our sales guy and he was pretty chill and helpful. He wasn't pushy at all. And knew that we wanted a leaf for a commuter. We had a good experience so no complaints from us.

Best place to buy a vehicle. I purchased my Crosstrek from…read morethere and Cody was my sales rep. The process was fast and easy. They let you look at the car fax amd test drive immediately as well. I definitely recommend ... When I purchased another vehicle, it will definitely be from there, once again. Thanks CMM and Cody

Test drove SUV to my mechanic he found oil leak-coolant leak-needed rear brakes.Purchased -had…read morethese items fixed. Drove home bad smoke from exhaust and back to mechanic.Replaced valve cover gasket-PCV valve-drilled out clogged valve cover drain holes.Driving home stopped for hamburger and in the parking lot the engine threw a rod and had to have it towed away.Never even really drove the car but back and forth to the shop. Over $11,000 gone and the salesmen said he was sorry for my misfortune.

I was experiencing random losses of power from my 2023 Genesis GV70 2.5T Sport Prestige. Upon…read morefurther research and reading the engine code, I came across a warranty service bulletin to replace the water pump. I took my vehicle in for service and was very pleased with the help from Jovan Sisneros. Unfortunately, the problem I was experiencing turned out to be a punctured radiator behind an area of the bottom front grill which was completely unshielded and exposed. I was informed that my problem was due to a road hazard (not a poorly designed grill) and the work would not be covered under warranty. I expressed my concern about this and also highlighted some price discrepancies in the invoice that was sent to me. I requested to talk to the Service Manager, Ryan Melnick, and he was completely unsympathetic and would not provide any sort of discount or explanation for this repair. He even stated that he had seen this problem before in other GV70s but said that all vehicles (like his BMW) have design flaws that are unaddressed. In the end, I was billed almost $3000 for an oil change, new water pump and new radiator for a car with 20,000 miles and which is less than 3 years old! I think that Genesis should address the design flaw and that this dealership should be more understanding of the huge out of pocket expense that customers are being subject to. Ryan was especially unhelpful in this situation and so I am sorry to have to write this poor review. I love this car but this issue has made me have second thoughts about keeping it.

Ben was great. Showed us all of the option available and never felt pushy. He knew what he talking…read moreabout and I would def recommend doing a test drive with him.

First, I will state that the staff here is so friendly and they don't pressure you. These…read morequalities are appreciated. However, I can't justify a higher rating due to the fact that there was no follow through after an initial visit to test drive a vehicle and also have mine appraised. And that's a shame. Their loss was someone else's gain.

I purchased my Subaru from here in 2016 and have been getting car serviced here ever since! They…read moreare super nice, honest and very reliable. I usually get the synthetic oil change special which runs about $80 plus tax. The special includes tire rotation and a 36 point safety inspection! This time around they found a nail in one of my tires and were able to remove it and patch it up. I would have not known that I had a nail in my tire until it was too late! Thanks Automotive Avenues for always being awesome!!

I didn't have an appointment and was more than happy to wait…read more Friendly with great customer service! Was in and out in less than 2 hours - so had time to do some work. Thank you Blaine for taking care of my car as a walk in client! Highly recommend this location for your cars care and maintenance!

Definitely one of the worst dealerships I've been to. I was…read moresold a car that was said to be nothing wrong with it. Once I was driving home, the check engine light came on and was put in a limp mode. I contacted the dealership and they took it in the next day to "take a look" They then contacted me back saying they cannot do anything about the issues/ codes that came up. I didn't even drive the car for more than 30 miles and it has issues. DO NOT TRUST THIS DEALERSHIP. The manager Noe does not do anything to help you and will ignore your calls.