Need a car? Want a Subaru? Does your Subaru need service?…read more This dealership has a great team in the service department that won't let you down! In 2025, I purchased a CROSSTREK Wilderness in GA. Then moved to Colorado and I have all the maintenance services for my vehicle taken care at this location. The staff in the service dept does a fantastic job! They have great communication skills and Shane took special care of my vehicle this wk went I went in for an oil change. A nail was found in the side wall of my tire and they replaced it free. Purchasing the extra warranty on my vehicle for things like tire issues or windshield cracks, car dents, has saved me a lot of money already. I appreciate being able to get an appointment same day and the comfortable waiting room.

Right now a one, took my Subaru Crosstrek in for the catalytic converter and check engine light…read moregoing on and other issues, spending close to $7,000 to get everything fixed. Now 3 weeks later the check engine light comes back on. made another appointment hopefully get it right this time and for no charge.

I bought my vehicle from them in 2019, good experience. I've taken my vehicle to their service…read moredepartment several times over the last 7 years, and no issues. Not this last time. This last experience was the worst experience I've ever had with an automotive service center in my life. Dropped off on a Wednesday for recall work, and diagnostic on a problem with the AC system. No word until Friday, no discussion, just an emailed automated diagnosis and approval system. They identified the problem with the AC system, and the estimate was pretty high for such a minor repair. They said the parts were in stock, and I assumed the work would be done before close of business. I approved it. Come 4:30 I hadn't received word, and decided to reach out to see if they could give me a timeframe. The part was not actually in stock, and they couldn't get the work done until Monday. I needed it for pre-arranged plans for Saturday and was able to arrange to pick it up and would return the following week to finish. In the meantime, I researched the parts needed and found I could do the work for much less elsewhere. After no notification the next week, and nothing the following week, I assumed they really weren't hurting for my business. The Service Rep finally called this morning (two weeks later) to schedule the work, and I informed him that I had decided to have another shop do the repairs. Apparently this was not news he was excited to hear, and decided to make that very well known to me in a very disrespectful and discourteous manner. Telling me that he just wasted his time, and was very dismissive. I wasted HIS time? What about my time when I drop off on a Wednesday with the expectation of the work being done by COB on Thursday and not hearing a single word for two whole days? Absolutely uncalled for behavior and atrocious customer service. I will not be returning to this service department, and I will make it very clear to anyone I know that they should avoid this dealership as well. I guess being a long-time, loyal customer means nothing anymore. Horrible customer service, would not recommend. Too bad they didn't send out the FCA survey, as I would have put all very low marks on that, too. Edit: After conversing with the Service Manager, Jason, the conversation was surprisingly pleasant and I was informed that the treatment I had received was unacceptable and he wanted to rectify the situation. He went out of his way to ensure that everything was completed in a timely, and efficient manner, and even provided a rental car for me so that I wasn't too inconvenienced by the vehicle being in their service department. The work was completed that day, to my satisfaction, and there was open and timely communication which met my original expectations. Moving forward, due to Jason's sincere regret and willingness to correct the situation, I will be giving them another chance.

Very well run. Quick service while I waited. Definitely will make this my regular service center…read more AAAA++++

I had the absolute pleasure of working with Caidan, and I can't recommend her highly enough! From…read morethe moment I walked onto the lot to the moment I drove off in my car, she made the entire process smooth, stress-free, and even enjoyable. Caidan took the time to really understand what I was looking for, answered all my questions with patience and honesty, and never once made me feel pressured. She and her sales manager Tyler went above and beyond with every step of the process. If you're in the market for a car and want to work with someone who's knowledgeable, genuine, and truly cares, go see Caidan. I'm so happy with my purchase and grateful for such a great experience!

I brought my 2 sons in to trade 2 cars in for replacements. They did an amazing job of educating…read morethem on why dealerships have a bad reputation. They did a bait and switch on my finance company as well as other sleazy maneuvers. How are these people still in business? That's funny Caroline, I was just in yesterday to talk to the GM and he wouldn't see me. So I don't think a call is going to work.

Overall, I had a great experience buying my 2010 Ford Escape Hybrid here. Tim Michel was my sales…read moreperson and he was very professional. No games, just straightforward cash transaction. It was apparent that the service dept went through the vehicle pretty thoroughly. They had replaced brakes, machined rotors, replaced a bad window regulator and did an oil change and full inspection. In my experience, most car dealers will take in a vehicle, change the oil and put it on the lot. The only reason for a one star deduct was because the car did have some mild hail damage that was not disclosed on the ad and I had to point it out to Tim. Damage was very mild and only noticeable on the hood. I had a mobile paintless dent repair guy take out the light damage for $50. Would buy here again without reservation. Steve Gilbert

DON'T COME TO THIS DEALERSHIP!…read more Service department is the worst I have ever dealt with. I left my pickup with them all day and they failed to diagnose and fix a problem with the button that allows the transmission to shifted into higher/lower gears. They told me to bring it again and leave it for 3 days to allow them to diagnose the problem. I asked them how long will it take to diagnose the problem, as was told "about 3 hours". Then I asked why do they need if for 3 days, and was told that's just the way it is for these kind of issues. Then they said I would probably have to bring the truck again after they order and receive the parts, and it would probably take another 2 days. What a horrible service department- STAY AWAY FROM THIS DEALERSHIP!

Very pleased with my new Frontier Pro 4X. Derek made the process very straightforward. Would…read morerecommend anyone go here if you're in the market for a Nissan.

We bought a Nissan Leaf on NYE! We originally went in for a quote then we were told that the tax…read moreincentives were expiring that night since it was going to be a new year. We got numbers and went home to discuss our plan. We ended up back at the dealership in the evening. Martin was our sales guy and he was pretty chill and helpful. He wasn't pushy at all. And knew that we wanted a leaf for a commuter. We had a good experience so no complaints from us.

Best place to buy a vehicle. I purchased my Crosstrek from…read morethere and Cody was my sales rep. The process was fast and easy. They let you look at the car fax amd test drive immediately as well. I definitely recommend ... When I purchased another vehicle, it will definitely be from there, once again. Thanks CMM and Cody

Test drove SUV to my mechanic he found oil leak-coolant leak-needed rear brakes.Purchased -had…read morethese items fixed. Drove home bad smoke from exhaust and back to mechanic.Replaced valve cover gasket-PCV valve-drilled out clogged valve cover drain holes.Driving home stopped for hamburger and in the parking lot the engine threw a rod and had to have it towed away.Never even really drove the car but back and forth to the shop. Over $11,000 gone and the salesmen said he was sorry for my misfortune.

I was experiencing random losses of power from my 2023 Genesis GV70 2.5T Sport Prestige. Upon…read morefurther research and reading the engine code, I came across a warranty service bulletin to replace the water pump. I took my vehicle in for service and was very pleased with the help from Jovan Sisneros. Unfortunately, the problem I was experiencing turned out to be a punctured radiator behind an area of the bottom front grill which was completely unshielded and exposed. I was informed that my problem was due to a road hazard (not a poorly designed grill) and the work would not be covered under warranty. I expressed my concern about this and also highlighted some price discrepancies in the invoice that was sent to me. I requested to talk to the Service Manager, Ryan Melnick, and he was completely unsympathetic and would not provide any sort of discount or explanation for this repair. He even stated that he had seen this problem before in other GV70s but said that all vehicles (like his BMW) have design flaws that are unaddressed. In the end, I was billed almost $3000 for an oil change, new water pump and new radiator for a car with 20,000 miles and which is less than 3 years old! I think that Genesis should address the design flaw and that this dealership should be more understanding of the huge out of pocket expense that customers are being subject to. Ryan was especially unhelpful in this situation and so I am sorry to have to write this poor review. I love this car but this issue has made me have second thoughts about keeping it.

Ben was great. Showed us all of the option available and never felt pushy. He knew what he talking…read moreabout and I would def recommend doing a test drive with him.

First, I will state that the staff here is so friendly and they don't pressure you. These…read morequalities are appreciated. However, I can't justify a higher rating due to the fact that there was no follow through after an initial visit to test drive a vehicle and also have mine appraised. And that's a shame. Their loss was someone else's gain.

I purchased my Subaru from here in 2016 and have been getting car serviced here ever since! They…read moreare super nice, honest and very reliable. I usually get the synthetic oil change special which runs about $80 plus tax. The special includes tire rotation and a 36 point safety inspection! This time around they found a nail in one of my tires and were able to remove it and patch it up. I would have not known that I had a nail in my tire until it was too late! Thanks Automotive Avenues for always being awesome!!