I have been wanting to get permanent jewelry, and found that a lot of fellow helper recommending…read moreLinda. Making an appointment with Linda is easy, and she is very flexible. I am often indecisive, and Linda gave me a lot of recommendations. She was also very patient with me. I chose 2 gold chains for my ankle, and Linda tested out the sizing for me to make sure that I am feel comfortable walking withe the chain. Linda is very friendly and personable that her and I socialize throughout the whole time. She made my experience very enjoyable. The appointment is approximately 30 minutes long. I will come back to Linda if I want to get more permanent jewelry.

I have been seeing Linda for my permanent jewelry for the last 1-2 years now and I always leave…read morehappy and content with both the service as well as my new bracelets! She even helped me adjust a bracelet that did not come from her shop either which was a big help to me! Pricing was very fair and just! I will definitely come back and see her as often as I can! She also does jade bangles, bracelets, anklets, and necklaces!

I made an appointment for 2 through their website. They were also able to make some adjustments to…read moreit before the appointment through the email. The process was great, we walked in and were greeted and asked what we wanted. We were helped to suggestions for bracelets and after we had chosen them, the welding process happened smoothly. I would definitely recommend this place to folks looking for high quality jewelry that is priced reasonably.

I went for permanent bracelet for me and my best friend. It was our 18th year of best friend…read moreanniversary and we decided to go for matching permanent bracelet. We loved Jogavi as it has many cute designs and add-ons . The owner and staff were super friendly and helped us with explaining the durability of each design. Loved the ambience. Very reasonable for the price. It was a meaningful stop for me and my best friend and we loved our bracelets. I would definitely recommend this place to my family and friends.

I had been wanting a custom ring designed using the diamonds from my original engagement and…read morewedding ring (both were kindly gifted 10 years ago my extended family, but not my personal style) , as well as stones from family gifted jewelry that I couldn't wear. I initially went to a standard jeweler to get a custom quote and was told it would start at $2.5k AND they would only use the large stone because the others were "too small." I had a family member who worked with Leo years ago, and my sister reminded me about custom work she did for her as well and recommended I reach out to him and see what he could do. Leo was very prompt in answering my call, said he would likely be able to use my stones was and excited about working together. When we got together I brought all my jewelry I wanted to either use or trade, showed him pictures of a few rings I liked, and talked about the styles I liked. He sketched out a design that we then edited a bit together, and then a week or so later sent the mock up for me to approve. After that it took about 3 more weeks for the ring to be ready. The actual ring is stunning, comfortable, and such a special and unique piece. I opted to wear just this is one ring as a sort of joint wedding/engagement ring rather than have two rings since it's pretty substantial on its own. All in all the experience was great, it was more affordable than I had imagined, and the ring is more beautiful than I had expected. Leo himself is so kind, creative, and fun to work with and I HIGHLY recommend him to anyone looking for a custom piece!

I first met EMILY at Mandarin Gems in Burbank, CA while I was living in Bakersfield, CA…read more EMILY truly impressed me with her HONESTY and fair pricing. I INTRODUCED my family to EMILY. They became very loyal customers and have spent BIG $$$ at Mandarin Gems store. A jewelry purchase that didn't work was kept on a CREDIT Account to be used toward my next purchase. LIFE HAPPENS. I'd befallen a grave illness shortly after my purchase. Miraculously, I remain alive. I've come across my original SALES RECEIPT with $300 credit. My family informed me Mandarin Gems Jewelry moved from Burbank to Glendale and 'Leo' would be the person to contact. Leo told me he would contact EMILY. I've NEVER been contacted by either. Since my family knows EMILY (and Leo) I'm really surprised EMILY never asked about me or how she could contact me about my $300 Store CREDIT. Typically, when any business MOVES they send out NOTICES for Customers who have pending orders or Store CREDITS. My family remains very LOYAL and continues to shop with Mandarin Gems Jewelry as a result of my introduction. I can't believe EMILY choose to PROFIT from my misfortune. THIS IS A REAL AND ACTUAL EXPERIENCE of UNETHICAL and ILLEGAL business practices. I loathe and despise JEWELERS that happen to also be THIEVES! I planned to use my $300 CREDIT towards purchase of a PINK sapphire pendant to match PINK sapphire earrings I bought from Mandarin Gems Jewelry Store. LIFE can be harder for some but, whenever businesses compoundMISERY it's the worst!

This is a beautiful store in Pasadena! Wences is so nice,…read morefriendly and helpful. I asked my daughters for a Pandora bracelet for Christmas! I love bracelets because you can wear more than 1! I have always wanted one and been dreaming about it for a long time! Also, they'll be able to buy me charms for future mother's day, birthday and Christmas gifts! It is definitely a gift that can keep on giving! Wences was so patient and helpful in showing me the accessories: the beautiful spacers, stoppers, etc. What was nice is that Pandora was having a 40% off Black Friday Sale on selected items! Wences showed me 2 different safety chains! It was so nice for him to put it on so I could see which one I liked! I chose the silver one to contrast my rose gold heart closure charm bracelet! I chose these 2 dainty white daisy like flowers that were on sale! Also, these 2 sparkly pink cherry blossoms stoppers were so gorgeous! Since I live in Honolulu, Wences also mentioned I could go to the Honolulu store in the Ala Moana Shopping Center to get it cleaned! Awesome! I am so happy and have been wearing it everyday and will enjoy it for a lifetime!

Came to purchase a gift for my daughter and so glad I did. Staff was friendly and helpful, some…read moreknew more about the product than others. Pandora is not cheap but you usually get what you pay for.

Out of all the jewelers in the jewelry district, learn from our mistake and DO NOT GO HERE…read more We are repeat customers and were treated with disrespect and dishonesty. The 1 carat eternity band we bought in September fell apart in 3 weeks and the owner, Moiz, blamed and mocked us. After charging us more money he finally agreed to replace the stone. After I picked up the repaired band, I took it to a few jewelers in the area (recommended on yelp and through friends) and found out that the total carat weight was only .77, NOT 1.0 carats as indicated on the receipt. All of the jewelers also commented on the poor construction of the band (very thin metal framing the stones which is why they became loose so fast) and said it was only a matter of time before it would fall apart again. Rather than going back to deal with these horrible people, we ended up spending even more money to get the band re-set at Bridal Diamond Palace. The owner, Neil, was respectful and honest.

My husband and I have been going to J& M Jewelry for years. I have a hard time beleiving that Moiz,…read moreor his assistant, would be anthing but professional and honest. From our very first visit Moiz was a great help in making design decisions and picking out quality jewelry. Unofortunately in 2001, due to financial problems we had to sell back one of my rings. Moiz and his assitant were kind and supportive at a very difficult time. Years later, when we were in a better financial position, we went back to Moiz and he gave us an even better deal on a new wedding set knowing what we had been through. I have recommended Moiz to other people who have been just as happy with the quality and service they received. We are now living in Austin, Texas but still go to J & M for all our jewelry. If you're looking for great quality and customer service that goes above and beyond this is the place!

This was my first visit to this store. I passed by it a lot, but never went inside to check it out…read more I finally got the chance and did not disappoint at all. They have really cute/ modern looking pieces. If you're interested in buying small jewelry pieces that you can wear everyday. This store is for you. For service, I can say the young lady who helped was very nice and friendly. She took her time helping me and explaining the pieces. She didn't make me feel rushed. I think her name was Silvia. She provided an outstanding customer service. For value, I can say that prices are very affordable compared to the other jewelry stores. For parking, since this store is located in Glendale galleria, finding a parking spot is easy.

Dropped by Chinatown to hunt for a bracelet. Came across Sing Yan Jewelry and realized they were…read morefamous on social media. Walking in, I was greeted by the friendliest lady at the front stall. Her name is Anna and she helped me throughout the entire process. I told her I wanted a beaded bracelet for wealth and protection. More on the masculine side. She recommended getting a rutilated quartz bracelet. I chose the black one. They also have one with a 24k gold pixiu, but it was out of my budget. Maybe this new bracelet will attract me the wealth I need to upgrade in a few months... Anyways, I ended up getting the black rutilated quartz bracelet and couldn't be happier. They are experts in jade at this store, but carry a variety of gold and other jewelry pieces. Service is great. Prices are unbeatable. I'll definitely be back. Ask for Anna and tell her I sent you.

I came here after seeing a viral video about their jade bangles, and I'm so glad I did! The…read moreselection is beautiful, and the quality really stands out. Shirley helped me during my visit, and she was incredibly patient and understanding while I went back and forth trying to decide if I wanted to spend more on a purer jade piece. She never made me feel rushed or pressured, which I really appreciated. In the end, I chose a $75 bangle, and I absolutely love it, it's elegant and feels special. That said, I already know I'll be back for one of the higher-grade jade bangles (around $260) because the difference is noticeable and worth it. Great service, great selection, and a really comfortable shopping experience. Highly recommend!

"Went in thinking I would need a new clasp for bracelet, not knowing how much it might cost. Joe…read morehelped me and was instantly friendly and I found out very honest. He got his tool and looked closely at the clasp and said just a second, I fix this. He fixed it, no charge and as I am leaving asked me if I needed a bag! I will recommend to all my friends and family. What honesty! God bless him.

When my fiance and I were looking for wedding bands, we weren't sure of what we were looking for…read moreand were worried about the cost of goods and manual labor being too high. Greg immediately made us feel at ease about the wedding band shopping process and made sure we were walking away with the perfect bands at the right price. My fiance and I both got custom bands and Greg went over every single little detail to make sure our bands were perfect not just for the wedding day but for the rest of our lives. After agreeing on a price, Greg surprised us upon payment to let us know he was reducing our price because he was able to get the parts for our bands at a better price. He could have chosen to never mentioned this to us and charge us the agreed upon rate, but his honesty is something we will never forget. Montrose Jewelers is forever in our hearts and the only place we will recommend to our family and friends.