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    Timers Residential Care

    5.0 (6 reviews)
    Open 12:00 am - 12:00 AM (Next day)

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    Gracious Living

    Gracious Living

    4.4
    (7 reviews)
    13.2 km

    To all Families who are seeking for a GREAT,SAFE,RESPONSIBLE Nursing Home for they're loved one,…read morethen please read on. I had to place my cousin in a home for her Dementia 2 years ago and when I was searching I had picked the most beautiful and most costly facility that appeared to be what I thought was the best! Well, don't let the same mistake happen to you like me. After realizing my mistake and then finding GRACIOUS LIVING I couldn't be happier for finally having peace and mind for my dear cousin!! The staff (Emma, Jerome & Edith) was so GRACIOUS,ATTENTIVE,PATIENT and COMPASSIONATE with my cousin and our family!! I wish I had been introduced to Gracious Living upon my first search!! Please give Paul or David a call and go visit there homes. My cousin was in the Upper North house! I highly recommend this OUTSTANDING FACILITY!! My cousin is no longer with us, she passed away last night, but I'm so glad she was at Gracious Living when she departed!! I thank you for reading this and I hope I have given you some helpful information!

    Ran a Yelp search for a local Assisted Living Facility for a Healthcare Administration project I…read morewas working on for school, and came across "Gracious Living". After contacting this facility I was greeted by Paul who without hesitation answered all my questions for my school project with extensive knowledge of his facility and went above and beyond to provide me with all the information I needed for this school report. Although my review is not based on the treatment facilities services itself, it's good to note that if a manger of this facility takes the time out of their day to answer questions with a caring and compassionate manner, they most certainly would take the time to provide top quality care to their residents. Thank you Paul for taking the time to speak with me about your wonderful facility!

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    Gracious Living
    Gracious Living
    Gracious Living

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    The Terraces at Via Verde

    The Terraces at Via Verde

    4.1
    (15 reviews)
    7.6 km

    My mother, who has dementia and is quite difficult, lives at The Terraces now. Her room is clean…read moreand has a lot of natural light. The staff, the nurse, and the sales director are all easy to contact and are very helpful. I am quite confident that my Mom is getting great care and is safe. She enjoys the daily activities and participates in them. They are a necessary diversion for her. The staff at The Terraces has made this a seamless transition for my Mom as she acclimates to her new surroundings. Thank you.

    Ok, I've waited a few days to post this review, but after reading the 3 reviews before this, they…read moreare suspect at best. All made around the same time, and very little real info. We moved my mom into the Terraces, almost a year ago. When we first moved her in there, it seemed really nice, loving and dignified. The management and caregivers, really cared, and showed my Mother, so much love, and care. The place was clean, upbeat, and fun for the residence in their care. It stayed that way for about 8 months, and then suddenly, the executive director was fired, and shortly after that, the nurse on staff. I don't know why and can't speak to that, but both of them were very loving, and really cared about the residents. About 2 months later, Agemark brought in a new executive director, and that director brought in their own staff nurse. Suddenly, caregivers and staff members, were getting let go, or quitting in droves. All these fun, loving, and really caring people, were being replaced by people, that were just there to earn a paycheck. All the care, and love, that the residents were used to, was replaced with glorified baby sitters. I literally took a picture of 2 caregivers, sitting at a table, staring at their phones, while the residents were left on their own. Another time, a resident, who was in a wheel chair, had got up, and walked into the activity room, and fell and fractured her arm. All 3 caregivers on the floor, were in the elevator room, laughing about something. I literally had to scream for them, to come and help her. Some of the residents are left dirty and sitting in their own filth. There is also one resident that is hyper-aggressive and had literally attacked a few of the residents, and even 2 of the residents family members. This of course was reported to the executive director, who just said he has dementia, and there was nothing that could be done. He, should not be in this facility, and should be somewhere that he and others can be safe. The place has become very dirty and the cleaning has not been kept up. There are missing moldings, the curtains around the windows in the hallway were all taken down, and not replaced. The carpets all have spots, and the floor in the dining area, is sticky to walk on. I decided to call Agemark corporate, and let them know about the issues. They had no knowledge of any problems in the facility. Apparently, they were never reported. I also talked to the state, and found out that there are 2 open cases being investigated. We pay to have our relatives, cared for, with dignity and love, and under this new administration that has been replaced, and now it's all about the money. Luckily for us, we found a great new place, and moved my mom out of the Terraces. If you want your relative to be taken care of with care and dignity, then perhaps you will want to look elsewhere. I'm not saying that everything at the Terraces was horrible. There are some highlights: O.V. the chef, is amazing. He cooks with love, and makes sure that the residents, eat well. Some of the caregivers are there for the right reasons, and do care for the residents, and show them love. They are just overwhelmed, most of the time, and are treated badly, by the new management. This is a memory care facility, and most of the residents, need to be cared for with extra patience and love. They don't understand why they are there, and when I see caregivers getting annoyed or mad at residents, it just makes me sad for them and their families.

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    The Terraces at Via Verde
    The Terraces at Via Verde
    The Terraces at Via Verde

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    Timers Residential Care - assistedliving - Updated June 2026

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