When going out for a professional company who not only installs frameless glass shower doors, but manufactures them as well, the only place to hire is Tim's Glass and Mirrors on Arthur Ave in Arlington Heights. A family owned business for many years. Tim and measured my shower stall to perfection, and Silvestre the precision installer did a beautiful job. He took his time and made sure that every single corner of that huge glass insulation went off without a hitch. Those guys are the Goods! Can't say more than that. If you want the job done to perfection, the you need to hire Tim and his staff to create for you a beautiful shower enclosure. read more

Tim's Glass and Mirror - Frameless shower enclosure measured, manufactured and installed to perfection. - Windows Installation Near Me - Arlington Heights, Illinois

Just had big basement mirrors installed for our home gym! EXCELLENT experience! Professional, friendly, knowledgeable and nice! Tim came out quickly, talked to us about what we wanted, measured and *poof* 2 weeks later Silvestre and David come for the install. The workmanship is excellent! They were fast, pleasant and did a great job! Smoothest home improvement project I've done in a looong time! Would def recommend! read more

Tim's Glass and Mirror - Corner mirrors. Basement "gym" - Windows Installation Near Me - Arlington Heights, Illinois

GREAT JOB!!! You won't find any better company to do the work!! Been using Tim's for over 15 years. He's the best!!! read more

Tim's Glass and Mirror - Shower - Windows Installation Near Me - Arlington Heights, Illinois

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Outstanding installation at a great price They worked with our schedule Tim's Glass showed us a wide variety of options and helped us select. read more

Highly recommend Tim's Glass & mirror! Everything from start to finish was flawless. We replaced the glass in our 18 year old patio doors and now they look brand new! Couldn't be happier! Fast, efficient and professional read more

Tim's Glass and Mirror - Windows Installation Near Me - Arlington Heights, Illinois

Great communication, service and pricing. Gregg, Service Manager, Park Colony Apts. Des Plaines Il. read more

Tim's crew did a great job installing 4 very large replacement windows for a church foyer. The price was fair and Tim confidently answered all questions beforehand. These guys are skilled tradesmen who were knowledgeable, polite, professional. Left the workplace in excellent condition. Highly recommend. read more

Starting messaging them at 6am and was getting instant responses. We had my project down with a digital image within 30 min.

We put a glass top on my grandparents dining room table. Now so many more future generations can enjoy it. Tim's Glass and Mirror came out to measure it and it fits so nicely. We are grateful. read more

A mirror in the lobby of our 50 year old condo broke accidentally. I called 2 other business's to get estimates. One was too busy. The other gave us an estimate that was a little more than twice the price that Tims Mirror in Arlington Hts. gave us. The estimator was nice as were the installers and lady that answered the phone. It was a very positive experience. What a great company. read more

We contacted tims glass as we were inquiring about either replacing our windows that are 10y old or just replacing the glass panes in them. They provided such wonderful, honest advice and came to our home to evaluate and provide suggestions with which windows needed to have the glass replaced. Our entire time spent with them was professional, GREAT customer service, kind and very talented crew. I highly recommend them for any glass repairs, replacements and projects and you will be very satisfie. read more

Wonderful company to work with. They made me a new Tri-view mirror for my medicine cabinet. Terrific job and very pleasant personnel.

This business is a joke. When you order a glass they are never on time and they are not able to tell you even approximate date it is going to be done. Do Not Waste your Time or Money with this place. Now I have to go somewhere else and deal with it all over again. I hope my client will understand that. VERY ignorant and unprofessional. read more

very satisfied with their work and very neat also. they will measure and install and it will fit perfectly ... no worries and they use very high end products read more

I had 6 glass shelves made to go in my kitchen cabinets. The staff was friendly and knowledgeable, and while the project took a little longer to complete than expected, I was in no rush and very happy with the finished product! It's been about 3 months now and the shelves are still great. They also had the best price of the places I contacted. read more

Not a good experience so far. They came out to give me an estimate and take measurements. That was in March. We are going into May and still nothing. I was told they were shorthanded which happens. However, every time I call to follow up, they act like they have no idea who I am or why I am calling. I've even gone there in person. My latest follow up was Monday, and I was assured they'd get back to me that afternoon or the next day. It is now Thursday and I've hear nothing. The same young woman answers the phone each time. I'm going to call again and ask to speak to the owner, although, from the reviews I've read, he doesn't seem to be too easy to deal with either. The only reason I'm wasting my time with them is, its difficult to find a glass/mirror company. read more

I had Tim's Glass and Mirror come out to my house and they did my bathroom I was so impressed with the job that they did I just decided to ask if by any chance they would do or did house doors and screen doors and the owner said yes we do I said could you come out and give me an estimate he said yes so they came out and did give me an estimate and looked over and seen what I needed to have done got back with me a few days later gave me a price came back over and had me and the wife look over the doors and screen doors that we need it and we went ahead and place the order waited for several weeks and got the call that they were in set the date and they arrived on time and on schedule did fantastic job again once again 5 stars is not enough to describe this company and his employees I have to give him 15 they are just great no other words can describe it read more

At the recommendation of a friend/neighbor, we used Tim's Glass & Mirror to fabricate and install a custom glass shower enclosure. We could not be happier with the entire process. They arrive when they say they will. Their quote was very competitive. Their communications are prompt and professional. They are respectful of your home (i.e., offer to take their shoes off and then actually do it willingly). Most importantly, the quality of their work is exceptional. I am not related to or affiliated with anyone at this firm. This is my opinion based on our experience. I was not paid in labor, material, discounts, cash, etc. Just want to be clear about that. I am thankful that someone with firsthand experience recommended this firm to me so I am paying it forward. Keeping Arlington Heights beautiful one review at a time. read more

Tim's Glass & Mirror in Arlington Heights is Wonderful to work with. Definitely recommend them - Fabulous- friendly & very helpful staff - Thank-you! read more

Thank you for the quick turnaround and incredible savings on my mirror replacement. Great company to work with. I saved over $800.00!

Been doing business with Tim for years and have always been pleased. Reliable professional family business.

We had a slow leak in our shower - over years - which are the worst because you cannot tell where they're coming from. Tim came out, found the (subtle) problem, advised us on what he thought was happening, gave new door recommendations, and even came out again to ascertain that the tile repair we needed was being done correctly. It was so refreshing in this age of robo-responses to have someone truly engaged with your problem to help. We cannot recommend him highly enough! read more

The kidney shaped glass top on my mid-century Noguchi-esque coffee table met an untimely death at my Christmas party this year. So began the hunt for a glass shop to re-create the original. I shopped around at a few different places and Tim's came in the least expensive by about 30%. Not only that, but seriously the replacement looks better than the original did. Turn around time was reasonable too. read more

I was not happy with Tim's glass. The proposal was written in such a way to be vague and not detailed. The result was I was charged $150 more than what the proposal stated. The quality and workmanship of the glass that was put into my cabinet doors was good but it did take them two trips to get the shower door sealed correctly. If I had to do all over again I would have taken my business elswhere. read more

It's uncommon to find friendly, competent professionals anymore, but this place is all of that. Among many things that I needed, one was a shower door gasket. Though I was supposed to pick it up, Tim jr. brought it to me AND inserted it into the difficult opening. He didn't have to do that but he did, which I appreciated. Kindness speaks volumes. read more

This company is absolutely wonderful. First time experience was perfect. Reasonable rates, punctual, measurements were perfect the first time.Delivery was on time and installation went smoothly. I've dealt with other glass companies, all on small jobs, and these people are thee best I've ever encountered. Mark Bachrach Leo Bachrach Jewelers read more

I called this business for a free estimate on a window that was already cracked and needed replacement. Their tech arrived a half hour before scheduled, did not wait for me to answer the door and started to remove the window, cracking it further. He then gave me the "Free" estimate which was outrageous. He told me he thought he was just supposed to replace the window, not give an estimate. Either he was telling the truth (suggesting his boss gave him bad information) or he was lying (suggesting that he was trying to make sure that they got the business and nobody else did). When I complained about it, the owner vas verbally abusive. Never again with this business. read more

Not happy with this business. After they came for the estimate I was under the impression that they ordered the shower door and when I didn't hear anything a week and a half later I called to follow up and found out it was not ordered yet. Once ordered we scheduled a day and time for it to be installed. I left work early in order to be home for the installment "between the times of 2-3" and I called at 2:45 to make sure they were still coming. The man on the phone did not have the best customer service stating "they said between the times of 2-3 so they will be there by 3" ... 3:30 rolls around and I get a call back from the same guy "they are running late, they will arrive between 4-4:30" 4:30 rolls around and still not there. Rescheduled for tomorrow so I have to take more time off of work in HOPES that they actually show up this time. Almost cancelled my order from frustration with their lack of communication. And no, there was no discount offered in consideration for this mishap. read more

I had Tims Glass and Mirror replace all my windows in my 1st home. Awesome work. Now anytime I have any kind of a glass issue I call these guys and they handle it pronto! Extremely pleasant and professional. read more

Needed to get 3 holes drilled for a fish tank that I am setting up. I called prior to going to shop to see if they were able to do it which they said they do for $20/hole. When I arrived we agreed on a price for $50 for the 3 holes. They were unable to drill the third hole because their glass drill bit was damaged (the third hole was a different size from the others) . Picked up my tank with 2 holes drilled and was still quoted $50. When I inquired further, I was told that it is actually $25/hole and "deal" I was getting was a free third hole. Very unprofessional. Discourteous. Dishonest. Consider other glass and mirror shops. read more

Awful customer experience. The owner is extremely unfriendly and actually yelled at me in his store. I would not recommend this company to anyone. read more

Please avoid them. I spend $1800 on shower door for my special need child who has breathing issues. After installation Door will not shut completely. I call them and they came to check and said we will call back as two people needed to fix the door. Since then five calls during 5 weeks and no one returns calls. Everytime i been told either parts on order or someone willl call back. The whole door order took 2 weeks but to fix the quality issue taking over 6 weeks. NOT A GOOD CUSTOMER SERVICE read more

I have used Tim's Glass and Mirror several times for tops for my specialty terrariums. They were very helpful in explaining the different options the first time around. I ended up choosing a frosted glass which is not available everywhere. Each time they have done perfect cuts and packaged the glass carefully. The price was also good each time. read more

Tim did custom glass for our front door to our house that gives us a bit more privacy. He came to the house showed us samples and quoted. Delivered on time and worked extra late to get the job done. Didn't charge us a penny more and we were very happy with the work done. I would recommend Tims Glass in the future. read more

We bought a $300 piece of glass a month ago for our kitchen table. It is a beautiful piece of glass and looked lovely. I had a party Saturday night, a woman went to catch a falling glass from the table and I wish she would have let the glass break as the base of the glass hit the table and immediately a crack started and went to the other end of the table. It was amazing to see. We are all mid 50's and the lady that caught the glass weighs probaby 130 pounds so not a gorilla. We were all stunned. I called and spoke with Tim. His response, well glass breaks that's why I'm in this business. I am truly and easy going person, was honest with what happened how it happened, etc. and he just continued to say, well, glass breaks that's why I'm in the business. The first piece that was ordered was brought out to the house (made an appointment so scheduled the time in), the glass got here, it was defective, had to go back and then have another appointment for them to come out. Not a problem as appointments can be scheduled in, but unbelievable service when this happened. But remember, according to Tim, "glass breaks and that's why he's in the business". read more