tipping hat installed my furnace 2 years ago. it went out on a Friday night. Looked at website to see when they were available-said they had Saturday hours- which I did not expect- but I left a voicemail on Saturday and no one returned my call- so I booked an appointment on the online reservation system for Monday. They called Monday morning to tell me they could fit me in 1-2 weeks out. Apparently the reservation system doesn't work. They were in no hurry to fix my furnace they installed that kept going out and needing to be reset at least every 12 -24 hours. They didn't see a problem as it could be reset. Needless to say I was exceptionally disappointed. I would not recommend them unless you want poor service and a company that doesn't stand behind its work. read more

Set up annual check up for a/c. Received email with pictures of team as stated & morning of appointment received call stating tech Adian was on his way. Promptly at 8a, Adian arrived. Checked out our a/c & asked when was the last time we had changed filter. I couldn't provide access to furnace due to garage sale this weekend. Yes, we will use Tipping Hat Plumbing, Heating, & Electric in the future. Thank you, Kevin read more

Unlike plumbing issues, I've waited way too long to write a review for Tipping Hat, sorry. Chris Creach is a master of disaster! He'll be able to calmly rectify any plumbing issues (whether self-induced or not) you have. He's fair, honest and keeps everything clean and tidy. He'll give you a few options based on the severity of the situation, allowing you to make a smart and affordable decision. read more

My A/C unit stopped working during a heat wave in July. I contacted several hvac companies to compare pricing. Brian came out within 24 hours of me contacting the office. All of the units in my home were the original ones from when the house was built in the 70's. I was able to purchase a new A/C, furnace, air purifier/humidifier, water heater and whole house fan with installation by Tipping Hat without having to contact an electrician and have another bill for them to change the electricity for location of the outside condenser. I own a cleaning company and my clients are always needing professional assistance on home repairs and maintenance. I know that I will give them Tipping Hats main phone 720-799-8081 number first (Jamie is awesome!). Floyd, Dan, Alden, Austin, Juan, Noe, Rem were the team that completed my home in less than 24 hours! All of the technicians were professional on their service and were on time as well as tidy! Great Job Tipping Hat! read more

They were scheduled to snake my sewer drain. Canceled on me last minute. Made excuses for not coming. Called 2 other plumbers that had no issues about doing service call. But now I have to wait another dy after already waiting 4 days. Unprofessional and undetectable..0 stars!!! 3 plumbers, my septic service said I do no need to be pumped with just water and 1 person in household!! Negative stars!! read more

Tipping hat gave great service. They got me an appointment the same day. They found the leak and replaced the faucet in a timely manner. Ricky explained what the problem was and how to correct it. I'm not going to lie. It was not inexpensive. But definitely quality. A+ read more

I'm really happy with Tipping Hat. They helped me when I had furnace, air conditioning and thermostat issues. All of these issues is tough on a single woman, but they made the fixes happen. Their team is professional, knowledgeable and really great to work with. Thank you Austin H. and John N. for fixing the last remaining issue and going the extra mile to show me how to use the mobile app to program my heating and air system from my phone. You guys rock! read more

BEWARE OF THIS COMPANY. I called them about 2 problems. The first was a "blocked dishwasher drain". The technician showed up without a snake even though I told them on the phone it was a plugged drain line. He told me he could not do anything about it. The second problem was both of our bath tub valves were dripping. They just needed new seal rings installed which the technician should have had on the truck. He quoted me a price of $700 to $850 for stopping the dripping faucets. When I declined he made me pay their $48 "estimate fee". All of the repairs ended up costing $50 for both faucets and the dishwasher drain to be repaired by a handyman. They do not return my calls even after a "manager" agreed to return my money but did not do so. read more

In agreement with other reviewers, this company has a hard time meeting its appointments and will leave you hanging with no follow up. When it isn't an urgent issue I have no problem being flexible and rescheduling - if they call. But when there is no communication and you're left waiting all day for someone to arrive then that's not 'Good old fashioned service', its poor business practice and lousy customer service. read more

Everyone else offered appointments in 1-4 days when I called for a quote on a new furnace and a/c, which I waited for even though we had no heat and it was 10 degrees out, and they charged me a $70 service fee. I should have called Tipping hat first! They came out within just a few hours of my call for a FREE quote and offered installation the next day. Tipping hat beat the next closest quote by more than $5,000 for a comparable system. The installation they did only took one day and their work was top notch, they even gave me a 3 year service plan for the equipment! read more

This company is a rip off. I had a clogged shower drain. My boyfriend and I were only able to clear it to a point. The drain also needed replacing, so I called Tipping Hat on the recommendation of a neighbor. I said what I needed done, and made the appointment. Kieth came out and didn't do any work, just gave me a quote, which was odd. He said he'd be back the next morning, and would jet/video the line, replace the drain, and the p-trap. The next morning, Kieth didn't show (they said he was sick), and the guy they sent didn't have a jet or video. He started replacing the drain. About an hour later, another guy named Liberty showed up. He stuck a camera down the drain, and declared that my pipe was broken, and it would be $4,800, not including fixing the wall! He showed me what looked like mud on the little screen, but didn't give me a video. He also said my sewer line could use replacing, at the tune of $16,000. When I said that other plumbers told me to just rooter the sewer line every year, he went on a rant that all Colorado plumbers are just "handymen" who didn't know anything. I tried to have them stop work on the drain, but they refused. Finishing the drain actually turned out to be the proof that Liberty was trying to sell me a job that didn't need doing. Liberty also said not to run the shower, that I could get water under the house (thankfully, I didn't listen to him). I talked to Ken, one of the owners, probably 7 times over the next 24 hours. When I asked for a copy of the video, he couldn't produce one, but said they'd give me one once they came out to do the work (presumptive close). When I said I wanted a second opinion, he wanted to send another of HIS guys. Again, not a good answer. When he got that I wasn't buying their answers, he tried to give me free services. I did not want them in my house again. I didn't trust them by then. I had a trusted person come and look. He didn't have the equipment, but did find me another company that ONLY does video, and acts as a second opinion. I'll post a review of them, later. I now have it confirmed, that my shower line is perfectly fine. It is not broken. And, my sewer line just needs to be cleared of roots, for now. Plus, if any of that work really needed to be done, there are companies much less expensive than Tipping Hat. As I learned by talking to three of their "plumbers," Tipping Hat recruits from out of state. Two of them said they were master plumbers, but I wonder now if that was even true. My recommendation, always get multiple opinions before spending your hard-earned cash, and be suspicious of any company that gives you a loss leader to get in the door, or disparages other plumbers. read more

Doug Kringle was great! He was professional, on time and efficient. I would recommend him to anyone.

These people are off the charts expensive bordering on a straight up rip off. When you're two and a half times more expensive then Bell Plumbing & Heating there is definitely something wrong. Don't waste your time with these people. read more

I strongly advise you find different plumbers. Trying to get these guys to complete a job is a joke. I have spent over $4,000 on a project and they still haven't completed it and completely missed my appointment with no communication. Jessica is very unprofessional and has completely ignored my requests to get follow-up service scheduled. After speaking directly to one of the managers I was finally scheduled to complete my job, but this time no one showed up for my appointment at all. This is beyond frustrating. read more

I wish I could give them 6 Stars. Had a new HVAC system installed December, 2019. They initiated the first call sometime in March or April to get my AC up and running. They were great. Today, I had my entire HVAC tuned up and cleaned. Isaac Wakeham was INCRECIBLE. Not only was he professional, polite, and just a nice guy, he was willing to educate me and he was very patient. When I was confused on something, he called me to see if he could walk me through it. If I didn't understand, he offered to come right away and take care of the issue. He did such a great job walking me through it, he didn't need to come out. GOOD JOB! read more

I will admit that their intro price to come out and "inspect" my A/C and Heater was great, but it went downhill from there. Had to book out over a month, while Chad was here he found a leak in a gas valve, quoted me a pretty steep price to fix it, considering the part according to him was only $10-$15 dollars and only 1-2 hours to install. I called back spoke to Amanda on 9/27 & 9/29 and left a message for Chad to call me. It's October 30th and I'm still waiting for that call back. This isn't how I prefer to do business however if this is how you would like to be treated then this is definitely your company!! read more

Wanted to fix a leaky faucet. His fix was to turn off the water. Couldn't do a simple faucet repair. Tried to sell a $5000 water filter system and begrudgenly fixed two toilets. Do not call this company. Still have leaky faucet because it was apparently beyond his capability. read more

I would give a negative 5 if I could. I called Tipping Hat to have my bathroom sink snaked. Logan S. and Zach H. came to my house looked at the p-trap under my bathroom sink (witch was clean, just like I told them it was). They went to my basement to look where my main plumbing system is. Logan S. said this plumbing system needs to be completely replaced. He said if I didn't get it fixed I would eventually destroy all of my plumbing system. He then told me I had two choices, 1) I could get my pipes replaced or 2) I could live with my sink not draining. I ended up making the decision to have the work done even though their bid was over $2,300. I could just kick myself for thinking this company is honest. Logan S. called me on June 23rd to tell that the team would be there at 8am the next day. I waited and waited and waited. They finally arrived sometime after 1pm. That's 5 hours of my time the wasted. Like I didn't have other things to do. Jordan S. and Alfonso S. arrived to do the work and of course Zach H. was there to make sure they got their money. They had to cut a hole in my wall. Jordan S. said, "Oh did Zach H. tell you we don't fix the holes" as he was cutting into my wall. They also took apart my bathtub drain fixtures and replaced them with plastic a much more inferior product and left my tub black with rust stains I can't get out. I asked Jordan S. to clean it and he said he and they don't do deep cleaning I'd hate to see what his house looks like if he thinks my tub was cleaned. They said they were done with the job and finally completed the work around 8pm and were headed out the door. I told them to wait I wanted to make sure my sink is draining. We went into my bathroom and the sink still would not drain. I asked Jordan S. why this was still happening and he said I don't know. Jordan S. said they just tell us the work that needs to be done and not what the problem is. He said he would let Zach H. know since Zach H. is the supervisor that the sink was not draining. As they were leaving Jordan S. said I hope this doesn't mean you're going to give us a bad review. I was thinking that since they rave about their customer service I would get a call that night or at the very least the next day. But no I had to call repetitively for over a week and a half with no response. Finally Logan S. called me back only to say that he would be the point person and not to reach out to Zach H. any more. Again I called and called with no response. I finally was able to talk to Logan S. about the problem I was having. I didn't get any information but was able to speak of my unhappiness. A few days later Zach H. show up to look at the problem. He said we'll get this fixed for you. I didn't have any knowledge that he was even coming. They have the worst communication and customer skills I have ever encountered. A week later still hadn't heard a word from Tipping Hat. I continued to reach out to them over and over to no avail; because that's the only way you'll get to speak to them. I finally caught up with Logan S. and he said they set up an appointment to come out next Wednesday. I asked "Were you going to let me know?" I told him I wasn't available next Wednesday. I asked why would you set up an appointment with even talking to me. All of the sudden their response was that they were going to come and finish the job. Even though I was told By Jordan S. at the time they did finish the job. They have a 100 % Satisfaction. The statement below is from my receipt: I feel like there MO is to make appointments in hopes that nobody is home and they can say we tried but you were never there at the scheduled time and eventually you'll get tired of dealing with their nonsense. I have reach out to a different supervisor. Saying they'll come out to finish the job. I stated that THE JOB WAS FINISHED. They just took my money and thought I would be done with it. I told him I wanted my money back and referenced the 100% Satisfaction. It was like talking to dead space. Here it is over a month later and my sink still doesn't drain. Not only did they lie to me by saying I had to get $2,300. worth of work done to remedy my problem but they lied about their 100% Satisfaction "We'll give you your money back no questions asked". read more

NEVER USING AGAIN!!!! DO NOT USE!!!! OVER CHARGED AND GAVE US A PATHETIC $100 CREDIT FOR MAKING US WAIT A WEEK TO USE DRAINS. Quoted $10,400 and never sent a copy of the bid after numerous requests. Charged $10,600 for the job and offered an almost offensive $300 credit to bring the job back to the original bid. Have been waiting for them to replace the line. Been without drains for over a week. Came out almost a week ago and dug a hole in our yard to collect sewage and have not been back since. No communication from the company. It has been us reaching out to them for any information. If they do not show up tomorrow and fix what they started I will be contacting the BBB and filing a complaint against them. The pit of raw sewage they left us with for almost a week is more than likely a violation. read more

Had a broken A/C. Called them out for a quote and they said they couldn't fix it after looking at it for 10 min. They then proceeded to give me the sales pitch for a new unit ranging in price from $8k to $16K in price. I then called another smaller company who cam out a week later, recharged my unit and charged me $300. Unit has worked perfectly since May. BE WARNED - although I can't speak to Tipping Hat's physical work, I can tell you they are only in the business to sell overpriced A/C units... read more

Zach and his crew we're very professional and courteous replaced ,furnace , ac , water heater and added a water softener so not a small job, gave me a decent price , but most importantly they did what they said they would. read more

Another visit from Them. Very happy customer. Especially with Elijah and Jordan. Had a major project and they knocked it out of the park. Quick and friend. 6 Stars. TANK YOU TIPPING HAT!!! read more

Boo. Another company in the business of ripping consumers off -- we needed just a mast that was bent from storm damage replaced (the metal piece alone, so the electric company could come back and hook our line back up). We get their estimate, and they try selling us an entire replacement and relocation of the entire set-up for $6600. Some sort of BS about the electric being improperly installed -- but we were just permitted and inspected. They just don't want to do a simple repair... Anyone else we spoke to estimated a few hundred bucks for the visit and repair of just the mast. Super disappointing and dishonest... read more

Wonderful experience from start to finish. Emily in the office was so helpful and Jordan did a very professional job replacing our shut off valve and even did the other one as it may have been an issue later. . Job was very reasonably priced and I would definitely use Tipping Hat again read more

Danny came over listened to what we needed to have done and completed the work. Then I made some simple asks on ideas for improvement to the swamp cooler. Danny went to work and came up with 3 suggestions on how to be more proactive and forward thinking with the next gen appliance. He shared the details and options so we could further review and ask any questions we may have. Overall on time. Good value. Prompt and courteous. read more

I recently had someone come to my home to give me an estimate for repairing a main water shut off valve and they were also able to do the work the same day! Brian Colasuonno was very professional. He did try to upsell me on something unrelated to my job that I didn't think was necessary so I took off one star for that. It also took him almost 20 minutes to give me a written estimate so I took off another star for that. Another company that came out was able to give me a verbal estimate within 3 minutes of looking at the problem and emailed it to me as well. I think TH makes their service people fill out all sorts of info to give a very detailed and multi level estimate document. I can see where if I had a bigger project that would be helpful but in this case it wasn't needed. read more

Well....three hours waiting for a call to get a time when the could come out to clean a sewer line, we have to call to be told that they can't make it today. Very poor customer service and would not recommend. read more

BEWARE-My advice to anyone considering Tipping Hat HVAC; do your research and find a different company for your HVAC needs. I have found several other companies that deliver what they say and are honest. My experience with Tipping Hat was good at first, they were supposed to do an AC tune-up which turned into a rejuvenation (classic up sale). The two guys I spoke with on the initial trip told me both my AC units would be covered under the price for the rejuvenation. I confirmed this twice and one even indicated it was a 2 for 1 deal. This changed the following week when the tech showed up to perform the tasks of the rejuvenation. Classic bait and switch, they changed their story and price once on site. Once they had performed their assessment of my HVAC system, they presented me with many very expensive options of repair and replacement. I priced out the parts needed to perform the recommend repairs at retail prices and found that Tipping Hat was quoting 10 times the retail cost of the parts to replace them. What was quoted to me was a 4-hr job, after deducting the retail price of parts, the labor rate being charged is $900/hour. As part of the appointment the technician was to verify that the AC units had the proper level of freon in them. This prompted every excuse possible why they could not do this, from "The coils are too rusty" to "I would get a false reading because of X, Y, and Z". None the less, I am out over $500 dollars and still do not know if my AC units have a proper level of freon. During the appointment the HVAC tech had opened my main electrical breaker panel and taken pictures of it, not sure why they needed to do this the breakers are not labeled, and each AC unit and furnace have separate cutoff switches/breakers next to them. I found two days after the appt the panel was still open; the tech did not close it upon completion. Do not make the same mistake I did, shop around and find a better and honest HVAC company. read more

When we purchased new appliances for our kitchen and found on delivery that we needed to shut off water to the house because of a cracked water line, Zabih came within a few hours to do a lightning quick fix. He explained our options to us without pressure, cleaned up after himself, and generally turned a terrible surprise into a bearable evening. We'll be using Tipping Hat for all our future plumbing needs and would strongly recommend! read more

This is a Father/Daughter tag team effort to support a small business and use their services for a waterline issue in Larkspur, CO. Father calls to schedule appointment. Explains the situation and gives address of the house in Larkspur. Appointment day comes and company calls to cancel appointment 30 minutes before scheduled time. Okay, no problem. Let's get this rescheduled. Daughter calls to schedule. Spoke with Ken. He found the account, together we reviewed this issue and scheduled an appointment time for a Friday afternoon and arrival time between 2 and 4 p.m. Day of appointment I realize that a confirmation call has not been made. I call to confirm appointment and speak with Amanda. She claims that our appointment was overlooked. States that the company does not have anyone available to come service our problem. Researches further and says that the address in Larkspur is outside of their service area and will not be able to help us. I asked that Amanda research what happened and give a follow up call. No call was made. This story could have been avoided if it was communicated on the 1st phone call that the address in Larkspur was outside of their service area. Lack of communication and does not take responsibility for errors made. read more

Comment I made today to them..."boy, you guys never fail to disappoint". I made an appt with them 10 days ago for warranty work on my AC unit that is less than a year old that's been shorting out. I received a text message telling me to call them 15 minutes before the window of time. Called back and had to leave a message...they called back at 11:18 (18 minutes past window) telling me that had to reschedule. I scheduled my ENTIRE day of meetings around this. I waited 10 days because they insisted that I be here. They NEVER fail to disappoint. Below is my original review. I've tried. I would argue that I've tried harder than I should have...so much so that I have waited to write this review really hoping things would turn around but they haven't. I'm sitting here just now realizing that my inspector is coming today and Tipping Hat blew me off yet again last week for a required electrical failed component for my AC install from August (yes...August). This company has a few bright lights. Jessica, Brian and most of all, Dan. The rest are mostly infuriating. They have done a full AC and furnace replacement as well as a water line and drain installation on an addition. I am in with this company about $15,000. First, Sean Farris is never allowed on my property again. He's a salesman. He's dishonest. He's unresponsive. He says whatever. He quoted me for the drain and water line install without considering the reality of it which created a huge mess, potentially a lot more money for me and a complicated install for the team. Dan and Brian, of course, pulled it off. This was after Sean said someone would be here multiple times and no one showed. They are disorganized. Their AC install failed inspection and I had to notify them of that (even though they pulled the permit) and the electricians were sent out without notifying me that they were coming. The electricians were pissy that I 1) didn't know why it had failed (I'm, uh, not an electrician) and 2) didn't have the time to deal with it right then as I was in a meeting. They ended up turning off the circuit breaker for my AC without telling me (spite?) which made my house 80 degrees and leaving. My AC unit still isn't up to code and the appointment I made for last Thursday that I had to call and follow up about when the inspectors brought it up when inspecting my addition was a no show. Jessica has been amazing. She is trying really hard to help me and provide me with amazing service but she can only do so much. I have a service contract with these guys and I am not excited to have to deal with this for the next however many years. I have tried! Seriously tried! Most of your front line team are rock stars. Your electrical contractor sucks except for the one young female electrician. Your scheduling is disorganized. No-showing for one appt? Crummy but forgiveable. No-showing for now 4? Completely unprofessional! Get it together! I am HAPPY to revise my review if you STOP MESSING THIS UP WITH ME. I can be a good customer reference but good grief! read more

I can not say enough of the great customer service I received with Tipping Hat. I booked them thru Home Advisor as I was struggling to get an electrician here within a few days for an outside light that was not working....no one likes to come home to pitch black and can not see where the key goes into the lock. Jessica called me on my day of service to let me know she had a cancellation and the technician could come earlier - woohoo that was amazing. Unfortunately I had booked other appointments and could not do it but kuddos for an organization that goes above and beyond. Then at my appointment time Shane showed up promptly in uniform. He quickly assessed the issue and provided us with a multitude of options to fix it - my kind of person. I also asked him to give me some recommendations and explanations as we bought the home a year ago and we needed some other potential work done. Again, great assessments and quality solutions within a reasonable price. Oh and Jessica called back earlier because Shane she thought was lost and had not arrived...but he solved it himself and he was punctual! We definitely will call them for all our needs! read more

Tipping hat was punctual and clean. The technician was very clear on what would be done and communicated what was needed and the job was completed quickly. My only qualm was regarding the camera through the line. I was told the service is supposed to include running a camera through the line and I was advised it was not needed during the service. When I requested a couple of days later I was advised they would return for an additional charge Much larger than the original cost. I really liked the service and professionalism up to having the camera run completed. If it is part of the cost to have the service completed it should have been done regardless. read more

Well I decided to use home advisor, and HomeAdvisor indicates that my appointment is set for 11 AM. 11 AM came and went no Tipping Hat AC. So I called them directly and they said oh no there's a window between 11 and one so I said all right well I guess I'll have to wait around for you guys to show up no problem then. Well 1 o'clock comes around and no one shows up again so I called them and I said what's going on? They said no we have you scheduled for Monday and I said no I just spoke with you guys two hours ago and you said my window today was from 11 to 1. So needless to say if they can't even schedule appointment correctly I'm not going to use them for my business and spend thousands of dollars. No way. read more

My boiler heater stopped working last winter. I had to use several electrical heater to heat up the house that my bill went up to $350+ monthly the whole winter. I had total of 3 companies quoted for fixing it. The first 2 companies suggested replacung it that could cost $10,000-13000. Then I called tipping hat in Sep. Den came in to take a look, said he can clean to make it work for $1800. It took him 4+ hours to do the job in the dirty crawl space. This year, snow arrived early, my heater has worked well, my bill go down to $80. I can not be happier! read more

I thought I choose wisely when I chose Tipping Hat Plumbing. The man who gave me our estimate was awesome. The company, however, is unbelievably unprofessional! First appointment, they called 15 mins after they were supposed to be here to cancel. Rescheduled and they cancelled on me again! Apparently when they assign a person to a job, they are the ONLY one who can do it. If they don't come to work that day all their appointments are just screwed! I asked for my money back as they had me pay well before any scheduled appointments. Unbelievable!! read more

Received a coupon in the mail for a 19.00 AC tune up. When I called to schedule it, I told them my unit was only about 3 years old. Right away they told me that they had no spots available for the entire season. Really?? I can only guess that's because they don't want to see or tune up newer models because there won't be much of a chance of anything being wrong with them. How disappointing. I will not use them ever for anything. There's too much competition for my business. read more

Rippoffs! Avoid this company! We needed to replace a 40 gal water heater in our condo. The company quoted us a 50 gal with bunch of unnecessary add-ons. Their cheapest package was $2218, and premier package $3330. Realy? To connect 3 lines and hall away a tank? And they offer a monthly payment to make it affordable. BTW, the cost of a 40 gal tank is $400 in Home Depot read more

I received a flyer inside the value pack mailer yesterday. I called today to schedule an appointment and they told me that they were all booked up for the season. Why would you send an advertisement in the value pack only to tell people that you are all booked up for the season. My personal opinion is after I told them what my problem was with my air conditioner, I think it was just too small of a job for them considering it's now summer. But what a horrible thing to do by advertising and then telling a customer that you are all booked up for the season. I also speculate that they only want to do big jobs like installing a new air conditioner. Don't bother calling them if you have a small job because chances are they're going to tell you that they are all booked up for the season. So I decided to put my theory to the test and I called back a few hours later asking if I could get an estimate on a new air conditioning unit and shockingly they had an appointment available. Shady business practices!! read more

I was having issues with vents not flowing AC properly. I contacted Tipping Hat for a technician to come out and help determine the issue. The technician arrived in a timely manner and was working to determine the issue. He noticed some repairs that were needed and gave us a quote for repairs. It seemed reasonable and do-able. Then he had one of his managers come out as well to check it out, and suddenly according to the manager we need an entire new system. He started looking all over the home and found all sorts of issues he wanted to fix. Before I knew it, he has created an amount of replacements & repairs that totaled $17,000. He never once offered the option of repairs only that the original technician gave us, but was strictly focused on replacing everything with someone brand new. He talked a good game, knowing I was naive to HVAC systems and repairs, and made me feel like our only option was to replace everything. He was very pushy and basically assumed I was ready to agree to a $17,000 replacement cost on the spot. He also never once asked if I wanted to get a second opinion before agreeing to all of this. He assumed I would do it, had the paperwork to sign ready to go and would send out a person to start replacements the following day. I told him I wanted to think about it, but he was insisting if I wait at all, the prices would change and I would be paying even more than what he already stated. I told him I was not ready to make such a huge decision and wanted to think about it, but he essentially forced me to apply for pre-approval for financing so that I would be pre-approved when I decided to agree (again, assuming I would agree to this $17,000 replacement). Because I was so overwhelmed by what he was saying to me, I applied for the pre-approval making sure to ask multiple times that this was not opening an account for payments, but just checking to see if I would be approved for financing. He assured me that nothing would be opened in my name. After he left, I reached out to others and realized how he had duped me into believing I needed a $17,000 replacement system. I contacted him back letting him know I did not want to move forward with anything and again brought up the pre-approval and making sure it wasn't going to open and start a brand new account for me. He confirmed that it wouldn't do anything. Yet today, I received a new card and information about my first payment for this "pre-approval". I called the card company and handled it, closed my account, but I am livid that I was forced into this by an incredibly pushy salesman who assured me multiple times that nothing would be opened in my name, and also felt it was necessary to PUSH a $17,000 replacement system rather than letting me get repairs like the original technician had shared with me. I have no intention of contacting Tipping Hat again due to this encounter. read more