I scheduled my car for an alignment after installing a new control arm. They called and were able to get me in earlier. There were two men on the clock, both of which were very nice and knew what they were doing. Overall I had a great experience. They were able to get me in and out quickly. Customer service was top tier. The alignment is a bit pricier than some places at $150. They were able to do this within an hour. Now, I understand this place was terrible before. The staff specifically. (I went through the last reviews and did some digging of my own.) To my understanding the entire staff was recently let go within the last month or so for how they treated clients and their vehicles. It looks like they're on the right track to correcting the issues and the two men I worked with, Tony and I can't recall the other fellow's name, were great. I'll be returning in the future and will keep you all posted on the experience when that time comes. read more

Tony and his crew saved the day! I showed up without an appointment and needed help with my tire right away. He got me in quickly, fixed the problem, and had me back on the road in no time. Great customer service, fair prices, and quality work. I'll definitely be back and will recommend Tony to friends and family. read more

I had a flat tire and another one that was running flat every once in a while so I took it here to get two new tires. They were very nice showed me both my tires and told me I didn't need new tires that they just needed to be patched so I said OK. I sat there for two hours. They patched the tires by the time I got to the light five minutes up the road my tire was completely flat again and I had to take it somewhere else to get it changed. read more

HOW ARE THEY STILL OPEN? They not only did not my fix my tire in a week and a half BUT they STOLEEEE from me. Have not heard a word from corporate. I drive past here for work every day and still see them open. HOW ?!?!? DO NOT GO HERE!!!!! read more

Sharing an update months later. I have yet to receive a call from the store manager or the district manager like I was told I was going to, I have contacted corporate multiple times yet no one seems to care that they have lazy technicians who can't even property tighten lug nuts, and I was even told by the receptionist that day that the technician that worked on my car, R. Crites based off the paperwork, had an attitude over replacing a tire valve, a simple job. I have received a refund for my $25.93, which also shows you how small of a job this was yet they were still able to mess it up in the dumbest way possible; showing the type of people this business employs, and if it's one I'm sure there is more. Again I recommend to anyone NEVER GO HERE read more

They patched my tire instead of trying to sell me a new tire. I highly recommend them.

I have had my vehicles serviced at the Tire Choice location on James Island, Folly Road, since 2012 and the service, convenience, and willingness to work with the customer for the most economic and reliable maintenance costs and solutions for your car, have always been their top priority - would highly recommend this Tire Choice location, at the corner of Folly Road and Fort Johnson Road, to be the best all around place to care for your vehicle, no matter the make and model. read more

Blaiz and Joey were amazing! We are from out of town and they were able to patch our tire first thing in the morning so we wouldn't have to buy a new one. Amazing & fast service, great people all around read more

Tire Choice Auto Service Centers - Us stranded - Tires Near Me - James Island, South Carolina

Don't go!! The customer service from this fat white dude working on 8/3/24 was extremely rude!! I had a 1pm appointment that I scheduled. I walk in and tell them this and without a care in there part this dude says it will be an hour wait. Not I apologize we got backed up! Nothing!! Poor poor attitudes and zero service! Because they simply did not care to even treat me with a kind smile or apology! Horrible! read more

Do not waste your time. We came here to have a single tire that was already off the car patched after putting the spare on due to a leak. They informed us that it would take them "1 hour" and it'd be ready to go. After no call back for 2 hours, we returned and it had yet to be touched. We were then told it would be "ready first thing" the next day and when we called an hour after they opened, it still hadn't been touched...."One more hour" (another false time estimate). We finally picked it up, put it on the car ourselves and it's still leaking air. It will quite literally be more worth your time to physically roll your flat tire to any other tire shop in the Charleston vicinity. A read more

They were amazing nice,Fast, and good service The price was good I just installed four tires to my car read more

I went to them to see if they accepted my warranty. Which they did. Due to the warranty company giving us hell and back about fixing my truck parts the staff worked with me to make sure that the job got done. It was a long day literally almost 12 of mess but it got done. Not knowing that is how I would spend my day, but the staff made the service worth it...I appreciate each one for that. read more

I stopped by per a low tire asking to borrow their tire air hose. Although he was busy, Ezra stopped what he was doing & insisted he would add the air. He also checked the other tires which revealed one has a broken stem. He was super friendly & professional saying he had only been there a few months. He also told me all the services they offer when I explained other issues I am having offering to do a complete diagnostic. I will be returning for it soon. read more

This place is the worst, my insurance towed my car here for what I thought was a flat tire. After almost $4k later my car is literally barely functioning even dangerous. They released my car with the dashboard lit up with lights ie) check engine and other lights that look alarming. I no longer have power steering and my sensors are completely messed up. I took my car to another auto shop & they informed me that my vehicle has been manipulated. I am currently working with an attorney now & I literally work with some one else who also happens to have an open case against Tire choice. Proceed with caution but I definitely would recommend to stay away all together read more

This place is horribly unprofessional. They will claim that they do work on your vehicle that isn't done. Essentially they will charge you for fake problems and leave your vehicle worse than you left it. read more

called for an appointment to repair a leaky tire and when I got there was told 4 tire jobs in front of me. (Person on phone was not local.) Guy at the counter made an appointment for me for 8 a.m. the next morning. I showed up then and was told their person was running late and wouldn't be in until 9. They've lost my business. read more

These Guys are amazing! The true person that gets credit is Alexander Metcalfe! He was super awesome. I came in on Monday (7/26) about 5 minutes before closing and Alexander was so awesome and let me tell him that I already made an appointment to get my tires put on the next day! He was so great and made sure that I was checked in and that my tires were there. Even on the next day he was awesome! He called me and told me that my car was done at 9:00. I was shocked since my appointment was Wednesday (7/27) in the afternoon! So i was so happy! He even kept the car longer until i came to pick it up after working long shift and that was my free day! He made sure that I knew what was going on with the car, like brakes, oil, and etc without even asking and without being charge. Most places charge you! Thank you so much to the team and also Alexander Metcalfe for making my day awesome! read more

All these negative reviews steered me elsewhere at first, but this place ended up being just fine. They've patched 2 tires for us, price was right, people were courteous and professional. Both jobs took less than a day. read more

I had a screw in my tire , I went to tire choice at 5 PM not only did they take me in immediately but they put 4 new tires on my vehicle! Fast efficient service!! No Complant here . Thank you guys for helping me out !!! Do not no what I would of done without them fixing my vehicle so fast !!! read more

Tire Choice Auto Service Centers on Folly Road on James Island is an excellent place to go for all things tires and car service. They are quick and efficient at getting everything done when you need them. They make the process very easy and get to work right away. I have had a good experience with them each time. read more

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Great service!! Manager Gerrard and his mechanic Lee were excellent! They got me right in with my flat tire dilemma. I would recommend everyone to visit Tire Choice on Folly Road. Rates are reasonable and are worth the peace of mind you get when you are driving away. A huge thank you to the pleasant team there!! Jeff Sessions read more

I made an appointment online to have my oil changed and tires rotated. Dropped my car off at 7:30 this morning. Was told they would get right on it as soon as the store opened. Came back at 4:00 and guess what they hadn't even touched it. They hadn't even checked the Dropbox!!! They did take it in immediately but that doesn't make up for not even checking the Dropbox. Now I'm waiting!! read more

I live on James Island and have had work done on numerous vehicles at this Tire Choice - the service has been outstanding. I've witnessed people being rude with the staff and unreasonable in their expectations. Buddy and his team give their best effort to get you back on the road as quickly as they can, and they are honest. read more

Jonathan and his team always do the very best to accommodate in a moments notice Had a flat yesterday at 3 and despite their super busy schedules They stayed till 8:15 to get my car done read more

Was traveling alone for work. Had a flat tire the night before when nothing else was opened. I dropped my car off on a Monday morning and had great phone calls while working and it was ready to pick up that afternoon when I was ready! Literal life savers! read more

whatever you do don't take your car to the Folly Road location on James Island SC. I went in for two tires. After the wrong tires put on and then only one ordered....it took 4 days for two new tires. The manager is absolutely clueless. promised they would get right on it once my actual tires got there and then they just sat next to my truck for 4 hours. This place should be shut down or it will probably go out of business. YoI are stupid to take any vehicle for any work here. if you want your vehicle to smell like cigarette smoke then this is the place for you. what a joke of a business. btw wanted to give 0 stars and it wouldn't let me read more

Looked up reviews online and thought I'd take a chance from out of town. I called to get my TPMS light looked at and called store who said to bring it in they were open until 7. When I got there, manager summoned a mechanic who told me I had to wait two hours to be looked at even though on the phone the manager said to just bring it in. Mechanic argued with me that I needed an appointment for a tire patch. He kept referencing a large volume of tickets to do. All the staff was hanging out talking outside and no one waiting so how could they be that busy. The mechanic was feeding me a line of BS because he didn't want to do the work and rather than just say it he wanted to make me leave. He was successful. He said I needed a reservation. I was not told one was needed when calling. When arriving at store, no customers were there. I was told to wait 2 hours. The long hair mechanic was unprofessional and rude. I will not ever go to this shop again or recommend. I left after being disrespected since my business doesn't matter but I do have a home at Folly Island and will be sure to warn others NOT to go here. All around unprofessional and unorganized. They pick and choose what service they want and don't want to do on a one on one basis. I wonder what other corners they cut at this store because they don't feel like doing the work. The mechanic needs to be made aware that if he is rude to customers then he will not have any and therefore will not have a job anymore!!!!!! read more

Get a second opinion before authorizing service and you'll also need additional confirmation that service was performed as charged. Don't worry about alignment service, the West Ashley alignment tech was transferred to James Island where the machine is currently In need of repair. ‍. We won't trust them with our family's safety again. Good luck if you do read more

Customer beware!!! These guys do not stand behind their service. No confidence in ability or integrity. My daughter trusted them with a simple repair, when another mechanic saw the work, he said that they had used the wrong bolt and put the car in peril. She returned, but Tire Choice insisted they had done nothing wrong. Third mechanic supported the fact of faulty bolts. You would do better to make ANY other choice!!! read more

These people ran over my Honda as I was waiting to get a new tire. I was told where to pull up and thes ervice guy pulled out another customers truck and toppled my front end of my car. Took almost two months of fights them and their insurance to get anything squred up. They hung up on my many times as I was just trying to get my car fixed- SO unprofessional and RUDE - RUDE AVIOD at all costs. read more

Just took my car that just reached 60k miles in to tread quarters to look at the brakes and AC. They said It would cost $30 to look at it. The ONLY reason I went here over fire stone it's a right by my house. Shop around be carful they hide fees and weird cost in. They said I needed my front brake pads done he quoted me $150 over the phone. I asked if I could apply my $50 coupon he said he already did ok.... Asked any other fees, he mentioned none. Go to pick up my car and he won't show me the bill I ask why is the total over $210... Wasn't adding up, finally prints for me and explains it confusing to look at. Brake and AC service $35.99 + $4 AC dye?? AND $23.97 shop fees.... He explained shop fee is for removal of oil and shop supplies. I didn't have a oil change. Then he said it's for rags and other supplies they used. But couldn't tell me what exactly they are. That's a whole lot of rags... I will be calling corporate for a breakdown of these fees. Just got new tires and oil change done few months ago at Fire Stone no where on the invoice does it have shop fees the exact price I was quoted I paid for. Save your time and money go somewhere other then Tread Quarters. Lots of hidden costs. I will update on how the brakes hold up... read more

Tire Choice Auto Service Centers - Tires Near Me - James Island, South Carolina

I stopped in at Tread Quarters after hearing a rumbling noise coming from my car. The first guy I spoke with was nice enough, but when they called me back they quoted me at $1900 worth of repairs! My dad owns an auto repair company (unfortunately 700 miles away from me), so he was well aware of my car's symptoms and had an idea of the problem. When I called my dad and summarized Tread Quarter's "findings," he told me to get my car out of there immediately, that they were trying to scare me into repairing things that didn't need to be fixed. His response was "in all of my years I have NEVER had to fix all of that in one car at one time. And I've been doing this for over 40 years!" So I took my car to a different repair company, and lo and behold, they came to the same exact conclusion as my dad who hadn't even had a chance to look at it. $246 compared to $1900 - don't waste your time or money. To make my experience with TQ even worse, after I got my car home and parked after taking it off their lot, I found a massive scratch and another smaller scratch on my back left bumper, with my bumper knocked out of place. I noticed it immediately; it's not something that I could have overlooked for even a day. That definitely didn't happen under my watch, and wasn't there when I dropped my car off. That's my word against theirs, but this company is not to be trusted. *Update: almost a year later my car is doing just fine without repairing any of the "issues" TQ "found." read more

Amber was rude and could not have cared less about our issue. She refused to have anyone even come out to the car to see if our tire could be plugged stating they were too busy. However, two mechanics were in the garage smoking and talking. Shameful. read more

Do not go here. Service was awful, had to call several times before they picked up after dropping off my car. When they finally picked up said they didn't know if my car would be done by the end of the day even though they had said it would be originally. My plate was tied together with temporary plastic zip ties and I was charged over $30 for it, and now I still have to get the plate replaced. Complete scam. read more

went to have my rear brakes checked, which were making load noise when braking. Left the car and they called saying the rear brakes needed replacement. I agreed to have that work done. They also said my front brakes were also bad and the right front lower ball joint was loose and about to fall out saying it needed to be fixed now. I told them to replace the rear brakes and I would take care of the rest. The price he quoted for the additional repairs was $650.00 What I didn't tell him was the front brakes were replaced 4 months ago and both lower ball joints were replaced 3 months ago. Also took the car back to the garage that replaced the ball joints to make sure there was no problem. No problems were found with front brakes or ball joints. I will NEVER go back to Folly Road Tread Quarters again. read more

First time I came here for a walk-in alignment after a phone call where they stated it would be "in and out." After waiting from 4pm and being told it would take until 7:45, I left. Made an appointment for 2:30 the next day, didn't get in until after 3:30. I watched the mechanics regularly walk out to buy cigarettes and food. Disappointed and I will strongly recommend NOT coming here. read more

The worst customer service. Will never go there again. I had a slow leak on one tire. Booked it in for a 4:00 appointment. I dropped the car off early at 3:00 as that was when my ride could pick me up. Did not hear from them for hours. At 5:45 I called for a status as they close at 6:30. Was told they were just about to start it. I was surprised but figured it would be ok as its just a tire plug. Showed up at 6:25 (5 minute before closing) and they had not even started it. No apologies. I had rearranged my busy day around getting this taken care of - they just didn't care. Not even a phone call from them. I took the car away and told them what I though of their total lack of any customer service. read more

Had an appointment arranged for a tire rotation and balance. Showed up on time for my appointment and was told "we're not going to be able to do that for you today because our lift is broken." I did not get a phone call to let me know that I would need to reschedule. I think the most disturbing part is that the guy at the desk said this with a huge smile on his face and a clap of his hands. There was not even any kind of offer for how to reconcile this situation. I knew coming to this place was going to be a problem. I should have listened to that intuition. Shame on me. I will not be back. Beware, this place is a joke. read more

Made appointment to have my tire patched. Arrived and was notified they needed to push my appointment. No heads up, no call to notify me not to come ,drove all the way just to turn around. Horrible customer service. read more

These guys are amazing! I drive a Mini with run flat tires and I picked up a nail. Messed up the inside lining and needed replacing. Miracles do happen when your a professional business! You're prepared, and they had my tire!! Whoop whoop! Love these guys! read more