On a Sunday morning the technition and store manager solved our problem with a dragging undercarriage cover, immediately upon our arrival. They saved our day as we are from out of town and needed the car to drive home. Many thanks for the swift service and without charge. They are the best! read more

I live nearby this location and they have always been incredibly nice and straight forward. The work they do is quick and reasonably priced as well as always calling to let me know what's up with the cars before they start the work. read more

I have been taking my truck there for the last couple years. Ty and Jack are great mechanics, very friendly and professional. I am a single father and they would come pick me up when my repairs were complete just to help me out. I just had several things fixed, most of which had nothing to do with tires, and Ty was very accommodating. He and Jack didn't have to do all the extra work but they did it anyway, and did an excellent job. I will continue to come here as long as they are working at this location. read more

The brake fluid light came on in our car. Not knowing what was wrong, we took it to Tire Choice on Stroop and Marshall Roads in Kettering. We got an estimate to fix a problem. It was $900 for a new brake system. Since we had had the brakes replace a couple of years ago, we thought we'd try somewhere else. Car-X said they checked everything and there was no leak or problem anywhere. Our bill was $37. This outfit is trying to take advantage of innocent people. I agree with Jenna's review- shady. read more

Two really nice employees stayed after closing time on Sunday to patch my tire, which had a screw in it. They were very kind even though it was last minute. read more

I have taken my car there three times to have a tire fixed. It has a slow leak. Three times and it still leaks air. Unfortunately I am taking it back again because this place is close to my house. But it will be the last time. I've only paid twice and don't expect to pay this time. And I bet it still won't be fixed. I also had them check my fluids and was told that they were okay. That weekend my oil light started blinking and I had to add two quarts of oil! This is my car!!! I could have lost it!! What is wrong with these people! read more

Great job on my son's car. He's car required lost of work. Within our budget with safety in mind first. Great customer service and finished sooner than expected. Highly recommend read more

To sum up my experience: 1. Overcharged 2. Poor customer service 3. Shady Please read below for more details... I was incredibly disappointed in this Monro's, as I have had amazing service from another Monro's. I was a drop in to get my oil changed and was told that it would take a while because they had a lot of other people ahead of me, which was completely fine with me and I was glad that they were willing to fit me in. The manager, Chris was helping me and said that he recommended a semi-synthetic oil change($39.99) but I said the car always got fully synthetic and that I had a coupon for the it for $59.99. He informed me that after tax, it would be about $70-75 or so, which again was fine. When I picked up my car, Chris was no longer there and the gentleman who helped me out was very confused, kept asking if I got the semi-synthetic oil and was so distracted talking about himself that he charged me $104!! To be fair, humans make mistakes and instead of apologizing for HIS mistake, he proceeded to blame the manager, Chris, for not entering the coupon. After he painfully tried the calculate the difference, I left with the understanding that Chris would take care of it the following day. Chris did call me early the next morning, and I asked him to refund the entire $104 that I was charged and recharge me the proper amount because I have had bad experiences with people calculating the differences in the past. He was very curt and condescending, telling me that he had a business degree, etc, and proceeded to speak to me as if I were a misbehaven 5 year old child. He refused to do what I requested, and insisted that I would get $26.81 refunded to my credit card within 3-5 business days. I noticed later that day, my sticker on the windshield said that they had put the SEMI-synthetic oil in instead of the fully synthetic oil and I called yet another two times before I spoke with Chris again and he said he would check for me but said it was likely a clerical error. After not hearing back, I called back again and he told me that they had put the fully synthetic oil in and but checked the wrong box on my sticker that was put on my car. Chris said he had checked the trash can and saw MY bottles. Keep in mind that the oil was changed the day before and they said they had 16 or so scheduled for that day so how he knew which bottles were used in my car, I cannot imagine. And why would you put full synthetic oil in a car and check that you put semi synthetic oil?? I was so fed up with dealing with this that I accepted what was and hung up. Yesterday, I saw a $22.43 refund on my credit card and not the $26.81 that I had been promised. Although $4 is barely worth the stress, I am incredulous at this entire experience. I was able to quickly rectify this situation by calling my credit card company instead of having to deal with the anxiety of dealing with this company again. I truly hope that this review saves someone from this shady place, find a different place!! read more

These guys are so nice! They never try to take advantage of you. Always offer the best price. You can get a same-day appt and have your oil change done in 30 min. Great place! read more

Took my car in with a gas smell. Thought it had a fuel leak. The guys at Monro discovered it was probably a leaky can of fix flat in my spare tire well. I had looked for the cause myself for several months. Great job guys! read more

Terrible customers service. I took my car in with a flat tire. I had my 3 month old son in the car with me. They refused to patch my tire because they were closing in 45 minutes. How do you send someone away with a flat tire? Horrible service! read more

I called this location last week and asked for a quote for getting the oil changed and the fuel filter changed on our vehicle. They told me the total cost would be $60 and it would take an hour and a half so I made the appointment for today. When my husband went to pick it up today they said the total was $148.00. I'm still furious because we had no choice but to pay it so we could get our van back! We didn't have that money to spare so this has majorly hurt us. Do NOT take your vehicle to this location. read more

Chris was great. My husband has gone here for years and was thrilled he came back. Now that I'm married I took my car to Chris at Monro on Marshall and was impressed with the service, the pricing and the work that was done. I definitely will return read more

Had to have a nw muffler installed and a bracket repaired on my 02 Jeep Wrangler. Chris was a huge help and did a great Job on the install. The rest of the guys in the shop were also very helpful and friendly!! Recommend them highly!! read more

Chris was exceptional. On our visit from Florida, we needed some work done on our vehicle and they fit us in, got the work done quickly, at a decent price. Chris took the time to explain several things.... Even explained some things about tires in general. The best part is that he was explaining just for knowledge without trying to sell us on unnecessary items. read more