I highly recommend Certified Tire and Service on Tyler in Riverside (near the Tyler Galleria). I own a Mercedes-Benz and I needed MAJOR suspension repair and "A" service done. Alan the manager was very knowledgeable and helpful. I brought my car in on a Monday afternoon and they started on my car Tuesday at 9AM. By noon on Tuesday, my vehicle was finished. They saved me hundreds of dollars. My mechanic was Richard and he was very polite and very competent. He advised me of service that will be needed in the future He didn't try to pressure me into getting the services done immediately. I also had a weather stripping issue. As they don't do windshield repairs they advised me of a mobile service who can help me. I observed they other mechanics. They all seemed to be attentive and good natured. I've been to other DEALERSHIP mechnics and have seen poor attitudes. As long as I own my Benz, I will continue to have my car serviced here. Thank you Alan and Richard M. read more

Update: So we had our front and rear shocks replaced at this Goodyear location. My wife and I are once again satisfied with the customer service and the work done. The car feels much better. However, we continue to experience a rattle upon turning left. We explained this to them and they said they didn't notice it. This was existent before they ever touched our car so I'm not blaming it on them. I am surprised, however, that they didn't feel it after driving the car. We were hoping to get this problem resolved or at least diagnosed. Otherwise, great service and work from these guys. Four stars again. read more

Do not waste your time or money on this place. I spent 800 dollars on tires and alignment. They called me around 1pm to tell me I need a bolt in my suspension (which I already knew). They said they would go ahead and fix it since they had my truck there all day anyways waiting for one other tire. When I picked it up they added an extra 60 dollars on my bill. For one bolt! Which I could of easily fixed my self for 2 dollars at home depot. He talked to the boss and dropped it down to 50$ for labor. This place is unprofessional and are no better than mom and pop shops trying to hustle for all they can. Stay away read more

I had my tires filled with air because the dash light said they were low but I woke up this morning and one of them was almost completely flat. I went to one place to have it repaired and they said it would be an hour and a half, so I saw Goodyear and pulled in. Alan Chandler, the manager came to my rescue and had Fernando started on it right away. My grandson had a speech to give and I needed to be at school within the hour. Thanks Alan and Fernando. Great customer service. I appreciate your kindness. read more

Hello for everyone's reference please never visit this place I went there to have my car down I just wanted for new tires that where Good Year tires the Manager Ron Told Me that ok we will put them on for you give us about 30 min and then come back I came back an hour later he said to me O your cars not ready shaking his head rocking back and fourth and smoking a cigarette your cars not ready and it will be another 1 hour but I'll throw in a free Oil change. Well that 30min turned into about 3 hours. I look at my tires they where not Good Year tires I told the Manager those where not the tires I was looking for he then said baby girl those are some top of the line tires that's all we have for your car. He wouldn't change them so I had to go, later that day my car started to smoke check engine light came on, oil change popped up then the car cam into a complete stop. I contacted the shop the Manager was saying ok we will get it in to the shop in take care of it no one showed up so I continued to call back and fourth and no one was able to help me I got a whole to a cooperate office where I was told Pio was the head person in charge well you had to leave a message in he would call you back well he contacted me back when I was on the way to take my disabled child to his doctors appt on the bus and couldn't speak he left really ride message that he was tired of calling me he called 2× and he wasn't gonna wastes his time on getting back to me and that I was on my own so when I got home called there corporate office back for them to give him a message I was home now he reached out to Ron and had him call me someone I was down speaking to and he called me back Ron and said what the he'll wrong with you stop dam calling down there to my dam corporate office you no my got dam number and I'm the only one that can help you. I said to him there no way I'm bringing my car back under any of you all care I would like my money back he said I ain't give you yo dam money back that would be jus FUCKING stupid of me... I felt very nervous and violated the way these two gentlemen who were supposed to be in charge were talking to me. I now have no care and I'm trying to seek help from there hire department i was told by Pio himself there isnt anyone above me so stop calling. Please save your care and never go here. read more

Tire Choice Auto Service Centers - Auto Repair Near Me - Riverside, California

We went there after bad service elsewhere and they fixed it,now we go back there every time we need any repair on my old car. Alan Chandler is very efficient and stands by his work. After a year we have had extensive work on two cars and had the same good service every time. read more

I really tried to give this place another chance. I really did. But once again they almost got me killed. They patched a tire they gave me illegally (it was too far over to the edge). I asked a million times before I left of the tire was safe and they said yes. The patch came apart a few weeks later. Thank god another tire place *america's tires is way better trust me*, they informed me that I was lucky that I didn't have a blow out before. Good thing I trusted the lights on my car. I was told to contact corporate but to be honest it wouldn't matter. I don't want anything from this company and especially not this place. Save your money and your life and go somewhere else I came in on a referral from an associate of this place because I had a tire pressure light on and it was time for an oil change. Turns out I had a nail in my tire as well as the air pressure in the rest was completely off. I'm actually grateful I had them look at my oil because the place I took it to before had but the wrong oil in. But that's where the gratitude stops. I ended up buying 4 new tires that were super expensive. I leave there and as I was driving home my check engine oil light came on. It was not on before I showed up to the shop. I called and they said it will just go off maybe something wasn't rest. I brushed it off until the next morning when it came back on and now a new light I had never seen came on having to do with my tires. Again I called and the response I received was maybe I did something wrong to mess it up. At that point I was done with this place and called the shop closer to where I was in San dimas. They told me to bring it to them but I was already at school for the day. Luckily I have a very good friend who helped me out and told them they needed to tow my car and fix whatever riverside messed up. Turns out riverside broke a tire sensor in my car and neglected to tell me. San dimas fixed it but told me that the reason that my check engine oil light was on was that the oil pressure tube was out. Which to my knowledge it wasn't before I went to this shop. It's really unfortunate that such a large company has so many issues. I will definitely not be going back to any of these shops. Buyer beware. read more

I did not know what to do with my Mercedes Benz, my wallet is not Mercedes Benz size. I went to a Foreign Mechanic prior, leaving with no HOPE & $$$. Got a 2nd opinion at Certified Tire with Alan. He walked me through every single thing he was looking at, doing, ordering, and did. Which was totally different from the 1st mechanic! I am so very pleased with the work, the way I was treated, and the honestly displayed. I have found a new mechanic, and a place to TRUST with my Mercedes. I will tell everyone about the work done, the genuine service, and the excellent work done at Certified Tire. Thank you so very much Alan & Crew see you again! read more

Excellent experience all the way from customer service, repairs, price, clean bathrooms, Starbucks coffee in waiting room, and very informative details manager Ron Rogers explained everything to me! Thanks for good work Will (tech). Thanks Mike (tech). You guys saved the day! U will be satisfied check them out! read more

The guys at Goodyear are so amazing they helped me get back in my car and I am so grateful for them helping me you guys are truly good men thank you so much terry and the guys read more

The service here was amazing.They took really good care of me and made up for an error that another GOODYEAR location failed to provide which was amazing customer service. These guys were hilarious and treated me with the utmost respect and made sure I was happy before I left read more

Bad customer service. Always takes longer then their estimated wait time even with an appointment. I also bought a lifetime alignment warrantee and because my car needs other work they are gonna charge me for my next alignment cause I'm not getting the work done through them. read more

Sunday I went in with low air pressure in my tires. They found two nails in the two rear tires. They patched both tires in under an hour for free! While my first experience with them wasn't the best, today they made me reconsider. Thanks! read more

went in to take care of a tire that kept giving me problems.. besides the fact that i put a lot of air in another. and they were great they fixed it. took the nail out of another and took care of it. they were extremely professional and nice! its a lease plan vehicle.. and ill make sure ill have all of our vehicles brought here. you guys have business with us walgreens/lease plan co. for sure from now on! manager on point and quick. thank you! read more

I'm writing this review before I even leave the parking lot. I called this place before I drove over here to see if they had time to do my oil change today. He tried to schedule me for tomorrow and I declined. He told me to come in.. so I drive over. Once I got here, they are about to pencil me in... then he all of a sudden realizes the time and says they can't do it today. You didn't look at the time before??? I guess once they saw me, I didn't look like a good candidate for the bait and switch up sale. read more

I have brought my vehicle here in the past and was happy with their work. Recently, it seems like they are under new management and are pushing repairs you don't need. Brakes are their money maker. They are going to tell you you need brakes if you pulled into their shop with a brand new car and was simply asking directions. The lack of professionalism is incredible. Give them a call with a simple question. You will be placed on hold at least twice. You will hear them screwing around in the background. Do yourself a favor and check out some other shops. read more

This place sucks! If i can give them negative stars to offset the 2 star rating they have i will definitely do so.. This place serviced my car 3 months ago with a misfire, they fixed the problem that day, then 5 to 10 miles after it was done it started misfiring again, so i brought it back the next day then told me that the coil they put was bad so they replaced it..after 3 months that same thing happened so i brought it back again and shows the same code that the engine was misfiring, this guy ron told me that it could've been the fuel injectors that needs to be replaced charging me around $2k for the service.. And charged me $120 for the diagnosis So i wanted a second opinion and went to another shop to confirm, it was the same cylinder that they replaced 3 mos ago that they replaced was faulty, this just shows how this place is sole focus is to get your money and doesn't really fix your car read more

Great prices. Fast service times. Friendly staff. Came here unscheduled for tires after Pep Boys treated me horribly and they really saved my day. Couldn't be happier. read more

This place is an absolute joke. I wouldn't even give them 1 star if I could. My mom went in to get an alignment and they said they couldn't finish the last tire because there was something wrong and then maxed it out and couldn't go any further and still charged us the full amount . We tried asking why we have to pay the full amount if they didn't do the full alignment and he said because they did the other three tires so we asked them to just charge us for the three tires and they said "there's no three tire alignment so we can't charge you that" if there's no three tire alignment then THEY OBVIOUSLY DIDN'T DO AN ALIGNMENT. I also took my car there a year ago to get it fixed and they charged us 1,400 and after 4 months it was doing the exact same thing. The people working were also very rude and the manager laughed at my mom because she was frustrated on the phone asking my grandpa for advice . They are rip offs and jerks. read more

This Goodyear store are a bunch of lairs. I took my car in because my it was shaking while driving, so they took a look at it and told me that is was my motor mounts and also the motor mount that has hydraulic fluid and wanted to charge me $1,085.00. They also told me that my tires are wearing and that my back struts were going bad! I decided to call the Honda dealer due to the fact that my car only had 80,000 miles on it and my dad said motor mounts should not be bad. So the Honda dealer told me I had warranty and to bring my car in. Come to find out that my motor mounts are all just fine. The problem with my care is my right and left front axles which are also covered by my warranty!! thank goodness....they also checked my back struts and they are also just fine!! Good year was telling me that things were wrong with my car that were all just fine!! Either their techs don't know what the hell they are doing or they are a bunch or crooks!!! I WILL NO LONGER BE TAKING MY CAR THERE ANYMORE!! AND NEITHER WILL MY PARENTS!! read more

Customer service is not dead! My car was having serious engine problems and it was 10 minutes to closing time when I called Gooodyear to see if they could look at my car and Alan Chandler said "absolutely bring it in." We got there and they ran diagnostics to see what the problem was and it was determined that my car definitely needed to be fixed before driving any further. The only thought that I had at that moment was "this was going to cost me an arm and a leg and how am I going to get to work tomorrow?" To my surprise Alan said that they could stay late and fix my car because he understood how it is to be without a car. I was so amazed at their customer service and how they were willing to fix my car after closing hours. I was able to fix my car at a reasonable price and it is running like new. My husband and I found our new mechanic and that is hard to find. We truly appreciated how everyone went out of their way for us and we recommend them 100%. read more

This place is TRASH!!! Do your self a BIG favor and go across the street to American tire! My tires are from over there I should known better! This place has always had terrible customer services. I've lived in Riverside for 15 years never had good experience here. So what happen was went for oil change on 9 am Saturday. They were to busy and ask if I can drop my car off for the after noon or I can bring it in Monday morning when its not as busy. "Makes Sense". I'm there Monday right when doors open, still counting money for the draws early. Man eating cold pizza early, asked if he can help me " while chewing on his pizza". Asked for a oil change proceeds with the paper work than asked if I was leaving my car for the after noon, that he had all these cars to do. keep in mind I'm the second one there. Come to find out man eating pizza said this is His store, it is DEFINITELY RUN like its his store. For Goodyear sake that's not the owner!!!!!! Also when I came Saturday there was a BBQ hot dogs for customer's, the only problem the two hot dogs on the grill were black burnt to a crisp. This place is soooo GETTO!!! This part of Riverside is really coming around. Nice place to live and shop. This Goodyear needs to grow with it community. Till this place grows up do your self a favor and go some where you can Trust!. True rating "NO STARS" read more