10/10 best experience in Montgomery County…read more Hoon's is an honest service with fair prices. They took real good care of fixing up my car. Whenever I have car issues, I take my car here. Thank you and happy holidays!

We take all our cars here for maintenance and repairs and will never go anywhere else again if I…read morecan help it. The service is honest and reasonably priced, and you're not constantly being upsold on stuff you don't need. The shop will also have a conversation with you about what they've found when doing maintenance, what needs to be addressed today, and what can wait. You can schedule appointments online for oil changes and maintenance. Don't come here if you are looking for a fancy waiting room and shuttle service. Do come here if you want honest service, straight talk, and mechanics who actually care and will fix your issues. I suggest bringing a ride if you can - easiest place to park is to turn to the right immediately after entering the lot and parking on the side, and then walking to the garage. We've had great experience with Hondas and Toyotas.

My wife and I are seventy seven years old. We have "seen it all". RAC is by far the BEST…read moreautomotive facility we have ever used to service our cars, both high end and mid level vehicles. Jeff and Marcus are honest, professional and knowledgable about a wide range of automotive matters. When we take a car to RAC to be serviced, we know the work will be completed properly to maintain the car in top condition. We have never had to take a car back for a re-do Each visit, RAC does a full inspection of the vehicle and tells us what work is necessary and what issues need to be monitored for future consideration, They never recommend work which is not necessary at the time the vehicle is brought in for service. And although not required, the staff loves my wifes "goodie" package as extra compensation for a job well done!

I made an account specifically to leave this review. Generally not a fan of this kind of thing, but…read moremy experience was very different than the reviews here. I came to the shop to diagnose an issue with my brakes (1) which was never resolved. Then (2) they left the car with a new issue, and refused to reimburse the cost of repairs. The folks are super nice over the phone. I was excited to finally try to locate a reliable shop that I could trust and consistently work with. Thursday 4/23 I dropped off my car with the request to try to diagnose a loud screeching and feeling of grittiness I felt when braking. These brakes and rotors were recently replaced, so I was concerned. I asked for the car back Tuesday or Wednesday the next week. Monday 4/27 Due to an unexpected work commitment, I had to pick up the car early. Jeff still took time to warm up the brakes and identified there was as issue, which we agreed would be identified by an hour of labor the next time, in which the shop would take apart the brakes to investigate. I greatly appreciated this. Thursday 5/7 Dropped off the car at night. No issues. The shop confirmed over the phone they could get this done by Friday evening. Friday 5/8 I get a call from a staff member saying that their tech had driven the car for 10 to 20 minutes, and heard and saw nothing. After calling back, I requested another individual drive the car longer to warm up the brakes. He confirmed he had done so, and saw no issue. That evening when I picked it up, I saw the shop had driven the car for a total of 1.4 miles - clearly someone here was dishonest. I also noticed the 'check tire pressure' light was on when I picked up the car, but thought nothing of it as when the tires are removed, this alarm has to be reset. Sunday 5/10 I check the tires early morning, and see one of my tires is flat. Not only had the shop lied about driving the car, they had clearly punctured a tire and left the mess for me to clean up. I was forced to cancel prior commitments on my end and pay out of pocket for this issue. Monday 5/11 I contact the shop expressing frustration about the issue, and ask them to reimburse the cost of the tire, a bare minimum courtesy, as this also had serious financial work implications outside of this issue. They tell me that "we never even took the tires off the vehicle to inspect the brakes". I'll allow you to make your own judgements. Have a good day.

I'm a new customer and I needed a simple headlight bulb replacement, and I was drawn to this…read morebusiness because of the high ratings and was not disappointed. I did call the business first and they were quick to answer the phone, and they said they could do the job and asked for the make and model so that they could contact their supplier and would call me back. The next day, while I hadn't heard back yet, I dropped by the business anyway, because I was at the library nearby. Ramon greeted me and I explained the issue, and they were able to find the part and replaced the bulb quickly on the spot, and I was done in less than 10 minutes! I was very appreciative of the excellent customer service, and I'll be back.

Florencia of Duramax is a scam. She destroyed my vehicle by not properly fixing the body and engine…read moredamage from an accident. I had to sue her in Montgomery County circuit court. Go to Mdcourt.gov and type in Duramax. The case # was C-15-CV-23000278. I eventually had to total the vehicle which cost me over $14,000 to pay off the loan. STAY AWAY FROM DURAMAX!!! Florencia scammed me, committed insurance fraud and left me with a defective car. Rather than owning up to her mistake, she hired a lawyer to try and defend her scam. Just a terrible business, don't believe her. Ask her about the lawsuit and she will give you an excuse but go to the court documents and see what really happened.

Needed to get a safety inspection done asap. We ended up choosing this one because of the…read moreavailability and reviews about honesty. The entire process was super quick and easy. The initial dropoff was a bit confusing as there is limited parking space however we found an unmarked area in the middle of the street for dropoffs. Once we got inside the shop, the rest was easy. The shop had a lowkey vibe and theres a separate waiting room. We were surprised when we received an email confirmation that they were done as we had just sat down for lunch nearby. The entire inspection took under 40 minutes. Very happy with the service and glad we chose this place! Highly recommend if you need a safety inspection.

I always go to Boris for any car-related issues 15 year ago. I was introduced to him by a…read morecolleague. I hadn't visited his shop for over three years since I bought a brand-new Toyota Corolla, but recently someone hit the passenger-side mirror on my car. I needed the mirror fixed in order to drive, and as always, Boris came through in a timely manner. He ordered a new mirror and even installed a temporary mirror so I could drive home safely. Boris is honest, and his team is excellent. I've never had any issues with the front desk or his mechanics.

I am the owner of a 2021 Jeep wrangler... my fifth wrangler since I was 16. These days we all know…read morehow expensive it is to keep your car running safely ... parts, labor... it's stressful but today I found RODA. I brought my baby into RODA in Rockville, Md and I cannot find the words to describe how happy I am! From booking my appointment ( I was actually driving to the shop) arriving within 2 minutes, taken in immediately, diagnosed, tires rotated, car washed and vacuumed ... I drove out only paying 40 dollars! WHAT?!? Nowhere will you find a car shop who charges only 40 dollars for a tire rotation, diagnosis, given future plan...( if my issue is not fixed from rotation) and a car wash with interior vacuuming!!! From customer service from Michael and Rachel to the technician JoJo who worked on my car.... I am beyond thrilled to have found this shop! Kind people who understand the issues revolving around expensive parts and labor... they get it.. they are amazing at RODA! Ten out of ten stars from me and I will go nowhere but to RODA for any issues I need fixing for my wrangler! Thank you isn't enough!! Kathryn Looney

Last Thursday I requested an oil change Service on the website that it was available to be picked…read moreup at 6:30 pm Return by 730 P.M. The next day I will see your day message that the Service could not be formed them. Please call them. I called them and they said they could pick it up Saturday morning between between 930 and 1030. Pick up pursue Brad in late but she arrived at 10:30. Just a young lady. No uniform. No ID Card. Calling me to tell him if she's here to pick up my car. As far as RODA that's very unprofessional. How am I supposed to trust a $40,000 Car to person to shows up? It says give me your car. I took a picture of a drivers license and add her my Car Keys I received a text about 1115 in the morning to take my car had arrived at the Shop 1230. No update 130. No update, so I called the Shop and they said it was in the key to be worked on. 230. No update. No response from the road to Shop. I caught an Uber to the Shop which had my expenses. $14.75. When I arrived at the Shop, there was five guys in the lobby. Just seen around. I think they were employees. And when I asked her about my car they gave me this. Oh shit look and he said oh, they're about to pull it in. The time was now three that day and they asked me if I wanted the Service after all. And I said hell. No it took you four hours not to do an oil change. That's upsurd . Give me my Keys. I fed a complaint on the road to app. I received your text and someone was gonna reach out to me. Today is Wednesday, February 11 and no one has ever reached out to me. I will never use a Service again. Worse Customer Service experience I've experienced ever, and I will badmouth this Company on social media to all my coworkers to all my acquaintance to everybody. Very very unprofessional for a business that trying to start up. By the way, you're $60 oil change out to have it done at Mr. Tire the next day for $49.95 Go figure!!!

Mike, is a mechanic who works tirelessly to investigate and diagnose the nightmarish issues keeping…read moreyour car from doing what it's supposed to do--RUN! Mike is a standup gentleman, two rare attributes in this or any business these days, "...for the world is full of trickery." I would not hesitate to contact him or recommend his service. Thank you, Michael, for everything

Great experience with Mike! He came over, did the inspection and gave honest recommendations on…read morewhat I needed vs what I might need in the future. I already had a list of things to work on and he gave his personal recommendation on each item (some unique to Mazda things). Since he came to us we didn't have to figure out transportation which made things nice and easy. Came on time and got it done!

Polite, professional. Seemed pricey to my guest from Frederick…read more Wonderful dog in front office.

I noticed lot's of steam from anti freeze chamber and other places in the engine of my Chevy Cruise…read more2014. I was told it would be ready " by the end of the day " it wasn't. This could have been a serious problem for me. The next day a noon work was completed for $ 1524.26. For the work described that seems way too expensive. I should have negoiated a lower price, as I've done in the past with other shops. Charles B.

I found White Flint Auto Repair on Yelp and read their excellent reviews. I'm happy to say this is…read morea trustworthy place that charges very reasonably and is priced better than other repair shops in the Rockville area (yes I actually compared). I've had my oil change done here in under an hour and now I'm currently having a few filters replaced. I did a walk in around 9:36 AM today (essentially my only free day) which was nice since they really just accommodated based on my scheduling needs. I would recommend paying cash or debit card to prevent Any additionally charges using a credit card. Otherwise, I'm very happy with their customer service, affordability and honesty. Would definitely recommend to others and return for future car needs.

WFA was started by Juan and ALWAYS provided honest, solid work. Since he sold it, I have lost…read morefaith. The last two times I brought my 2009 Honda CRV in I specifically asked, "Please do a total overall check and let me know what is needed so it well and safely." The last time it was in, just a month or so ago, I asked if all is well, it's good to go, etc. BUT this weekend we found one of the brake pads completely gone - having it towed to a different shop now. Per my ask, WFA should have seen the pad was low and let me know. That's what I asked for and, Juan, would ALWAYS tell me; "This needs to be done now or you've still got some time." The new owners just say you can't predict what's going to happen. Sure, but break pads?!?? That should be obvious. Will no longer be bringing any of our cars to WFA. A dynasty has been lost.