Literally the best customer service in town!! Fair prices and solid work!…read moreHighly recommend!!

Excellent service every time. Friendly, honest, and they don't try to upsell or recommend work you…read moredon't need.

Didn't feel like helping us and selling us a tire, not a professional tire shop or customer…read moreservice, middle of conversation the lady left.

Lori and her crew are the most efficient tire shop that I have ever been. Tires are quality and…read moreprice reasonable. Professional and friendly. I have been loyal to Coast Tires & Service for over 14 years and will keep returning!

Best service in town hands down. Jim is an all-star. He cares and that's rare in that business. The…read moreHispanic partner is kind of a jerk but Jim is worth putting up with his partners terrible attitude.

Ty is an honest and straightforward mechanic. He really helped me get my Honda Element back on…read moretrack after a mechanic I had been going to for a long time kept mis-diagnosing the problem. I think Ty is a Honda genius....

I would highly recommend Frank's Motorcars. They did an…read moreexcellent job in replacing the front struts on my Lexus 200T. They were very reasonably priced, also.

Awesome response no hassle no extra hidden dealer fees…read more Salesmen was friendly. My son loves his car

Check engine light came on my dashboard and I needed smog check to renew my plates so I took it…read moreinto Midas because a friend recommended them and I wanted to support another local business. Total mistake on my part. They quoted me $875 for parts, labor, and smog certificate which broke down to $509 for parts, $90 smog check, and $276 for labor. I found the oem part needed for $105 from the dealership and considered doing it myself however I have a knee injury and was crunched for time. I explained this to the owner and he then told me there was another option which would repair the hose instead of replacing it and it would only cost $285 out the door to do the repair and smog check and it could be done by the next afternoon. I agreed and my fiance offered to pick the car up the next day since she worked near by. When she arrived home the next day she handed me a receipt for $338 for the repair. No smog check and the light was still on. I was told to drive the car 50 miles to complete the drive cycle and the light would go off and then I could bring it in for smog check. 3 weeks, 395 miles driven, 1 tow truck haul, and 2 separate visits to the DMV for day passes because my plates were now expired as well as 2 additional visits to Midas left me up in the air with no guarantee. Suddenly the shop owner didn't remember the smog check being included in the original price and I was told that even if I paid for it they wouldn't do it because it would not pass and suggested I continued to drive it more and eventually it would complete the drive cycle so that a smog check could be done. I needed a car because I had a trip out of state which I planned on driving for Christmas. I had a friend make me an offer to buy the car from me for a fair price so I took it and used the money towards a purchase on a newer vehicle because I was out of time and didn't want to chance driving with expired plates. Well my trip came and went a few weeks ago and the newer vehicle I purchased turned out to be a lemon as well. I thankfully got my money back from that situation which is the only good thing to happen from this. Here's the nail in the coffin moment that made me want to write this review. I spoke to my friend who bought the car from me last week and he had some interesting news for me. He said there was no patch or repair to be found anywhere on the hose that was said to be repaired and the reason for the check engine light as well as the incomplete drive cycle was a bad relay switch connected to the Secondary Air Intake /oxygen sensors. After replacing the relay switch the light on the dash went off and the car passed Smog immediately and drives better now than ever. I have since then read several reviews from other people claiming they were overcharged for work that was never completed or unnecessary. I just wanted to add that the owner of this Midas was very friendly and courteous up until he received payment. From that point on he was rude and not interested in completing the service I paid for. I did pay his shop a visit to air my grievances about this situation but he wasn't there to speak to. Instead I was greeted by a couple of Hispanic men who said they were his mechanics and they were all standing around in the shop drinking beers at 2pm on a Thursday afternoon. Unbelievable!

This is my second time visiting Midas in Laguna. 1st time…read more . I arrived 5 minutes before opening without an appointment. My '98 Tacoma needed brake and suspension work, I knew it was going to be expensive but I bought it a year back and intended to keep for a long time. Avi is passionate about cars and he shared how his relative had the same Tacoma decked out and it made me feel confident for him to work on it. The parts overall and with labor were less than I expected and he said he can have everything by 10am. He showed me how bad my shocks were afterwards , almost like 'I can't believe you been driving on these' LOL! When I drove off , it felt like a different vehicle. From a wobbly truck , to feeling like a tight turning go kart . The 2nd visit I showed up again at opening 8am without an appointment . This time for a basic oil change. Eric was opening the shop; he is very nice and humbly took my request . He said he needed to take care of 1 vehicle and would start about 30 minutes or so. I got breakfast down the street at Husky Boy's and walked the beach . When I returned , my truck was finished. Avi was in the shop and helped me check out. We talked about mechanics and cars awhile and he explained a lot of things about why racing cars need premium oil , how his knowledge was learnt hands on thru racing, and his future old school Corolla build . I appreciated him sharing his knowledge and enjoyed our conversation. I used to drive inland to Walmart for basic oil and tire rotation, but now I'm coming here for my regular maintenance. I recommend to all locals ! Same price , but with the discount it was even cheaper than Walmart! Thanks Avi !

I brought in two used tires to have them installed, and the experience exceeded my expectations…read more Not only did they use a torque wrench upon my request (since my aftermarket lug nuts require lower torque), but they also returned my old tires in special bags so my car and hands wouldn't get dirty. While I was in the waiting room, I noticed a steady flow of customers coming and going. The staff consistently listened to each customer's concerns, carefully checked their vehicles, and never pressured anyone into additional services. It genuinely seemed like the employees enjoy working there. Unlike many places that feel understaffed and rushed, this shop had plenty of team members available, and they handled each customer efficiently without cutting corners. Great service all around.

When you can get them to actually ANSWER the phone they may be a great tire company but even after…read moreall these years, they just can't hire at least two people that all they do is ANSWER THE PHONE and quote prices and then order the tires for you. When you have to call 15 times to get someone to answer - you just move on. That is what I suggest due to the abhorrent customer service these guys after THIS MANY YEARS still refuse to figure out. Insane!

Came to get a wheel alignment because the previous store I had it done didn't do a great job…read more Started to cause my tires to get bumpy. The co-owner asked detailed questions about my rig and gave me a reasonable quote. Felt trustworthy with all the other rigs outside, and they gave me good advice about possible wheel options for the future. Will definitely be back when I'm ready to add some new boots to the rig!

Great experience. Everything was fast and straightforward. I reached out, they responded quickly…read moreand gave me an estimated price upfront. When I came in, the final price was fair and worked for me. I was able to stop by right away, and they fixed the issue on the spot. They checked everything carefully, explained what was going on, and handled it very professionally. Very affordable, efficient, and knowledgeable service. Highly recommend.

We had such a great experience at Big O Tires, and I can't say enough good things about Todd. My…read morehusband got a really bad flat tire and had his car towed there through AAA. He was initially quoted a fair price for a replacement tire and was ready to move forward. But what really stood out was Todd's honesty and integrity. He took the time to check everything thoroughly and realized there was actually a spare tire underneath the car the entire time. Instead of going through with the sale, he let my husband know and changed it out for him--completely free of charge. That level of honesty is rare and truly appreciated. The entire team was welcoming, kind, and professional from start to finish. We're so grateful they saved us money and took such great care of us. We will absolutely be coming back and highly recommend them to anyone in need of tire service, or any service they provide!

I recently visited this location to get some help with a nail in my tire and I'm so glad I did!…read more Cory helped me at the front desk and Killian took my car in immediately and put it on a lift and checked it thoroughly and determined that the nail was on the shoulder/sidewall of the tire, so there was no patching that could be done. I was so bummed to hear this since I had just replaced all 4 tires not that long ago. Luckily before they ordered the tire, Killian took the time to thoroughly check the tire for any air leaks and slowly pulled the small nail out. After inspecting the area where the nail was and re-checking for any air leaks, he advised me that the tire was fine. And since the car was on the lift already, they made the extra effort to check my control arms since I had a asked about them earlier. Cory was so helpful, he went out there with another tech, checked everything out and said everything looked great. When I asked, how much everything was, he said I'm good to go! Wow, now a days, everyone charges for everything so I was so surprised! I can't thank Cory and Killian enough for the kindness, time, attention and efforts put in to helping me! You don't find service like this anymore. I will definitely be bringing all our cars to them!!!

These guys never fail to up the ante on service. Many…read moretimes I've pulled in with no appointment with a tire problem and Cody and Rusty take care of me. Definitely where I will be buying tires next. Hard to find on busy LCR but worth it.

Family business at its best!…read more Worked with Cody and Rusty over the last 2 years keeping my CLK 430 in tip top shape. These guys are a pleasure to work with, completely transparent in their affordable pricing for services/parts, provide excellent service and have always been able to help me diagnose/resolve any issue with my 15 year old V8 MBZ. Not only do they provide great service but are extremely personable and enjoyable to work with. HIGHLY recommend these guys.

First time customer, but I've heard excellent feedback on this location…read more 1) excellent service. I was greeted and kept updated on the status of my vehicle. 2) great price on two new tires 3) came in on a Saturday morning with no reservation, but I was out in less than an hour. 4) I would highly recommend this location as your first choice to buy tires. I want to think the entire staff for their professionalism and friendliness Rick. V.

I am extremely disappointed with my experience at America's Tire - Mission Viejo today…read more I had four tires replaced and paid over $2,000, only to find out that while backing my vehicle out of the service bay, they broke my side mirror. Instead of properly addressing the situation, I was simply given a claim number and told that someone would call me on Monday. That was it. Yes, I understand they will likely pay for the damage -- but in the meantime, I am left without a functioning side mirror. I now have to deal with the inconvenience of driving an unsafe vehicle, taking time out of my schedule to follow up on the claim, arranging repairs, and handling the disruption this has caused. That is unacceptable, especially after spending that much money. Good customer service would mean taking immediate responsibility, offering a temporary solution, or at the very least compensating me for the time and trouble I now have to deal with. Instead, I was brushed off with "wait for a call." This is very poor customer service.