Check engine light came on my dashboard and I needed smog check to renew my plates so I took it…read moreinto Midas because a friend recommended them and I wanted to support another local business. Total mistake on my part. They quoted me $875 for parts, labor, and smog certificate which broke down to $509 for parts, $90 smog check, and $276 for labor. I found the oem part needed for $105 from the dealership and considered doing it myself however I have a knee injury and was crunched for time. I explained this to the owner and he then told me there was another option which would repair the hose instead of replacing it and it would only cost $285 out the door to do the repair and smog check and it could be done by the next afternoon. I agreed and my fiance offered to pick the car up the next day since she worked near by. When she arrived home the next day she handed me a receipt for $338 for the repair. No smog check and the light was still on. I was told to drive the car 50 miles to complete the drive cycle and the light would go off and then I could bring it in for smog check. 3 weeks, 395 miles driven, 1 tow truck haul, and 2 separate visits to the DMV for day passes because my plates were now expired as well as 2 additional visits to Midas left me up in the air with no guarantee. Suddenly the shop owner didn't remember the smog check being included in the original price and I was told that even if I paid for it they wouldn't do it because it would not pass and suggested I continued to drive it more and eventually it would complete the drive cycle so that a smog check could be done. I needed a car because I had a trip out of state which I planned on driving for Christmas. I had a friend make me an offer to buy the car from me for a fair price so I took it and used the money towards a purchase on a newer vehicle because I was out of time and didn't want to chance driving with expired plates. Well my trip came and went a few weeks ago and the newer vehicle I purchased turned out to be a lemon as well. I thankfully got my money back from that situation which is the only good thing to happen from this. Here's the nail in the coffin moment that made me want to write this review. I spoke to my friend who bought the car from me last week and he had some interesting news for me. He said there was no patch or repair to be found anywhere on the hose that was said to be repaired and the reason for the check engine light as well as the incomplete drive cycle was a bad relay switch connected to the Secondary Air Intake /oxygen sensors. After replacing the relay switch the light on the dash went off and the car passed Smog immediately and drives better now than ever. I have since then read several reviews from other people claiming they were overcharged for work that was never completed or unnecessary. I just wanted to add that the owner of this Midas was very friendly and courteous up until he received payment. From that point on he was rude and not interested in completing the service I paid for. I did pay his shop a visit to air my grievances about this situation but he wasn't there to speak to. Instead I was greeted by a couple of Hispanic men who said they were his mechanics and they were all standing around in the shop drinking beers at 2pm on a Thursday afternoon. Unbelievable!

This is my second time visiting Midas in Laguna. 1st time…read more . I arrived 5 minutes before opening without an appointment. My '98 Tacoma needed brake and suspension work, I knew it was going to be expensive but I bought it a year back and intended to keep for a long time. Avi is passionate about cars and he shared how his relative had the same Tacoma decked out and it made me feel confident for him to work on it. The parts overall and with labor were less than I expected and he said he can have everything by 10am. He showed me how bad my shocks were afterwards , almost like 'I can't believe you been driving on these' LOL! When I drove off , it felt like a different vehicle. From a wobbly truck , to feeling like a tight turning go kart . The 2nd visit I showed up again at opening 8am without an appointment . This time for a basic oil change. Eric was opening the shop; he is very nice and humbly took my request . He said he needed to take care of 1 vehicle and would start about 30 minutes or so. I got breakfast down the street at Husky Boy's and walked the beach . When I returned , my truck was finished. Avi was in the shop and helped me check out. We talked about mechanics and cars awhile and he explained a lot of things about why racing cars need premium oil , how his knowledge was learnt hands on thru racing, and his future old school Corolla build . I appreciated him sharing his knowledge and enjoyed our conversation. I used to drive inland to Walmart for basic oil and tire rotation, but now I'm coming here for my regular maintenance. I recommend to all locals ! Same price , but with the discount it was even cheaper than Walmart! Thanks Avi !

I would highly recommend Frank's Motorcars. They did an…read moreexcellent job in replacing the front struts on my Lexus 200T. They were very reasonably priced, also.

Awesome response no hassle no extra hidden dealer fees…read more Salesmen was friendly. My son loves his car

Christian at Glenwood Aliso Creek is the best very…read moreprofessional and competent. He kept me informed of all the things that he suggestEd be done and completed it in a timely manner manner.

I came in for a check engine light issue. I explained what I was experiencing and a tech came out…read moreto inspect my car. Once he turned off my car he insisted my car had an eggy smell and said it could be my catalytic converter. I told him no way that smell is coming from my car, I would've remembered that for sure. I knew my car was not in that bad of a shape like the tech tried to make it out to be. The tech then says the service will take about 4 hours,I told him that's too long for a simple check engine light diagnostic test and I have to pick up my kids from school. The "scare" tactic didn't work on me and I could tell the tech was annoyed that I chose to leave instead of leaving my car with them. Too bad for you I'm not a dumb woman. Shame on you.

I would like to express that my first visit here was a very pleasant experience. Michael, John and…read moreAlec worked on my car, and I felt confident in the quality of their work. As I am preparing for a long road trip, it is essential for me, as a mother, to ensure everything is in excellent condition. They provided outstanding service and were all very welcoming. It is evident that they genuinely care about their clients. I will certainly return in the future. Thank you, Michael, John and Alec!

I came in to add some coolant and didn't have to wait long. As the technician approached me they…read morelet me know that since I had been waiting a while they went ahead and did it complimentary. They were very kind I couldn't have asked for better service thanks again Fawzeya

Everything so far!…read more More service being performed tomorrow ... 5 stars so far! Brad - Laguna Beach long time local

Laguna Auto Service Center will give you world class customer service…read more I recently parked on PCH at a meter and when I returned to my car the key FOB battery was dead. I was having difficulty inserting the key into the manual lock under the door handle. Auto Club could not assist so I started walking down the street to see where I could purchase a battery for my FOB. I got lucky and saw Laguna Auto Service Center. When I entered the auto service office, I was pleasantly greeted by Eric. Eric was able to sell me a FOB battery at a reasonable price, and he kindly installed the battery for me. When I returned to my car with a new battery in the FOB, the door was not unlocking, and I still could not insert the manual key to unlock the door. I went back to Laguna Auto Service Center and shared the details of the car not unlocking with Eric, and he said he would be happy to walk up the street and help me get the car unlocked. Eric provided exceptional customer service in walking up the street to help me unlock and start the car. In addition, Eric gave generously of his time and did not want any compensation for helping me. If this is what Laguan Auto Service Center does for a customer needing a battery for their key FOB, then the auto repair service will be the same outstanding and caring service. If your auto needs service, I highly recommend Laguna Auto Service Center and ask for Eric. Eric is very nice and professional in helping with your auto issues. Their customer service at Laguna Auto Service Center is simply the best!

I received a quick response and test results at Laguna Canyon Smog. It was easy and efficient.read more

No appointment, in and out in 30 minutes, fast, friendly, courteous, knowledgeable. No problems…read moreencountered.

I've been going to Shane for about 8 years, and I wouldn't trust anyone else with my car. He and…read morehis entire team are incredibly honest, reliable, and genuinely care about their customers. Their work is always thorough, and they take the time to listen to any concerns and clearly communicate every step of the process. You can tell they truly value their customers and treat everyone with respect. I always leave feeling confident that my vehicle is in the best hands. Highly recommend if you're looking for trustworthy, top quality service!

If you need simple tasks done, then they're great. I took my Range Rover Sport in for oil changes…read morefor several years without any issues. However, if you need more sophisticated work done, you'll need to go somewhere else. When my engine light came on, they worked on something, but as I drove away the light came right back on. I brought it back in and they worked on the car a little more but couldn't figure out what was causing the issue. I was charged for work done both times, but my engine light was still on. They finally recommended that I take my car into a Range Rover specialist. I did and the specialist was able to figure out the issue and turn off the engine light for me.

I can't say enough great things about Super Service Aliso Viejo! From the moment I walked in, the…read moreteam went above and beyond to make sure I was taken care of. Tim was absolutely fantastic -- knowledgeable, friendly, and genuinely invested in helping me out. He took the time to walk me through everything and made sure I fully understood what was going on. What really stood out was how hard they worked to save me money. Tim found discounts and options I never would have known to ask about, and I left paying significantly less than I expected. It's rare to find a service provider that actually looks out for your wallet, but that's exactly what happened here. The level of care and attention I received went far beyond what I've experienced anywhere else. Every detail was handled with professionalism and a smile. Super Service Aliso Viejo has earned a customer for life, and I'll be recommending them -- and Tim specifically -- to everyone I know. Five stars, without question!

I called Super Service of Aliso Viejo hoping for a same-day oil change (because new-to-SoCal me is…read morestill figuring life out ), and they totally delivered. The person on the phone was incredibly patient and answered all my questions without making me feel like I was asking 47 of them... which I probably was. I ended up bringing my laptop, parked myself in their quiet waiting room, hopped on the WiFi, and lived my remote-work life while they took care of my car like pros. Multitasking level: elite. The price was exactly what we discussed and super reasonable, which felt like a small miracle. Safe to say, I've found my go-to spot. My car and I will definitely be back ‍