Honest Prices, Quality Service and Product. I was out…read morewalking my dog and stopped by to ask for a quote for a set of 4 new tires. I did my research and couldn't find a better price in town. The next weekend I called to confirm that they had the tires in stock but they were out. They had better tires in stock and gave me the upgrade for the original quoted price. I showed up and was out of there under 20 minutes. These guys are great

I'm happy I was able to find this tire shop in Carson. They were helpful, honest and the tires were…read morereasonably priced. I was told to come back every few months for rotation. Absolutely recommend for all of your tire needs.

Adam is the best !! needed my tires air pressure checked on my old RV…read more I hope management realizes the fine professional team member they have.

How do I start? Terrible repair done here that wrecked my car. Never go here. Even if you are…read moredesperate. Dont know where they get their technicians... perhaps straight outta the discount tech training center. South Carson Les Schwab should be skipped for sure.

They went far and beyond for my vehicle. Jeff the store manager took care of me like family. I…read morehighly recommend this shop.

You know you can always count on Jeff P. to get the best price. Even though I just brought my car…read morein for an oil change it's a good thing that they inspected my brakes because there was much needed work. My car is now up and running and If it hadn't been for Jeff pointing out what it needed. They are really thorough! Best service around!

I bought 4 new tires from here in August 2022 for my vehicle. The brand name of the tires I had…read morenever heard of before, but trusted what Larry told me about the tires. All in all I drive very little and between August 2022 and Sept. 2024 I had put 20K miles on my car. 2 of my tires were almost bald!!! When I had asked about warranty of the tires they said I had not come in for the proper tire rotation. I only had them rotated 2 in 2 years. (My fault for not realizing tires need rotation every 5K miles) Well, long story short, I had to replace my tires. There was not an offer of discount, since the tires were only 2 years and only had 20K miles on them. I did not replace my tires here, nor will I go back. Customer service is becoming a thing of the past.

Sadly, I can't give a 5 star review to Carson City Tire Pros. And this would have been a full 5…read morestar experience if I was only dealing with Michael. Everything did go great on my visit until I saw on the receipt well later on when when filing taxes that the older guy at the counter snuck the road hazard warranty in on my set of tires without even asking me about it. I did not want that warranty and if I knew he was adding it in I would have declined it. He never even said a word about it. Very bad practice there.

I needed wipers to be repaired for my RX350 after a huge snow storm. Called Big Brands and the lady…read moreanswering knew what the problem was, and its cause was likely to be just from my explanation. And she was spot on, when I dropped off car to their workshop. They fixed the problem straight away for me, and said they don't charge for such a quick & easy job. How amazing was this service attitude! So a big Thank YOU for Big Brands service!

I visited Big Brand Tire & Service in Lake Tahoe for a simple tire air pressure check and ended up…read morelearning that I had a nail in my tire along with significant tread wear that required a replacement tire. Unfortunately, they did not have the correct tire in stock, so they were unable to repair or replace it during my visit. What is most disappointing is that during the service, my brand-new rims were scratched and damaged. I understand that mistakes can happen, but damaging a customer's wheels and then sending them away without a repair or replacement solution is extremely frustrating. I came in expecting help with a tire issue and left with damaged rims, an unusable tire, and no resolution. Customer service and attention to detail are critical when working on vehicles, especially when handling expensive wheels. Based on my experience, I am very disappointed and would not recommend this location.

Wtf have to buy 4 tires 15000 miles only needed 2 was told thay by law can not replace only 2…read moretires on all wheel drive and could not sell me another set of snow wheels .. then acted like I was the problem .. I have lot's of cars and go thru tires alot also drive alot I have a friend with a tire shop unfortunately have got robbed for repairs using out of town shops for repairs on trips !!! Asking friend about laws was told the sale of tires is not regulated as to 4 tire only sale on all wheel drive !!! IM STUCK USING LOOSER SCHWAB THATS WHATS AVAILABLE!! AND OUT OF TOWN YOU NEVER KNOW !! BUT THEY HONER THERE WARRENTY !!! SO ITS NOT OUT OF POCKET !! NOTE LESS PASSED IN 2007 FAMILY SOLD TO INVESTMENT CO IN 2016 AND IT'S GOTTEN WIERD !!!

Amazing customer service!!! Reasonable pricing as well! The assistant manager was very helpful…read more Will definitely go back again if I need to get new tires for my other vehicles. I wanted new tires for my Benz - something that looked more rugged. I didn't wanna wait another day to get the tires installed.. the assistant manager understood this and was able to squeeze me in at 5pm knowing that they were closing in an hour.. service was quick and everyone seemed so friendly!!! Absolutely amazing!

Here and are in our tire today getting my tires rotated for an alignment. I'm here with the best…read moreteam in town if you want good prices treated fair and have a amazing experience. You need to come to RNR Tire . I bought tires at other tire companies here in Carson City in the past, but nothing to compare to the service and the aftercare that I received here, so if you want to get a great deal be treated fair and most importantly be treated with respect and not lied to about things with your vehicles then you need to come to RNR Tire and see Mark and John and their team because they are phenomenal

THEY STOLE FROM US AND DAMAGED OUR PROPERTY OUT OF SPITE, AND WE ARE OUT HUNDREDS OF DOLLARS…read more If I could give 0 stars I would. This shop destroyed one of my husband's wheels when I went back and asked them to fix a mistake they made. The tires I brought in had 2 different sidewall tread patterns, so when I dropped off the truck I asked that the aggressive tread face outward. They only did this on the front tires and not the back. When I brought it back to be fixed, they destroyed a wheel and stole my lug nut socket. I am positive that they did this on purpose because the wheels and lug nut socket were in tact when I got it back the first time. I should have known they would retaliate by the way Chris the shop manager treated me from the moment I came back in with the truck. I am out hundreds if not thousands of dollars to replace this wheel and my lug nut socket, not to mention the time and cost to have it redone by someone more competent. It is also worth noting that when I came to pick up my truck the first time, it had been sitting in front with the windows down and key on the center console for 2 hours. Please do not bring your vehicle here if you care about it! I attached pictures of my receipt and all of the wheel damage.

Instantly got to swapping my wheels and tires, great priced and they used a torque wrench every lug.read more

This place is great, always super nice and helpful. If they don't have the size for your vehicle,…read morethey can order it and have it there within a day or two, and best prices in town!