Had a blowout on the freeway. They were great and got me out the door in 10 minutes…read moreSuper friendly

These guys ROCK! Years of great service for my two Pontiacs…read more Set of Pirelli's for the Grand Prix. Set of Continental's for the GTO They always check the air happily! They always do a great job! I recommend them wholeheartedly!

Honest Prices, Quality Service and Product. I was out…read morewalking my dog and stopped by to ask for a quote for a set of 4 new tires. I did my research and couldn't find a better price in town. The next weekend I called to confirm that they had the tires in stock but they were out. They had better tires in stock and gave me the upgrade for the original quoted price. I showed up and was out of there under 20 minutes. These guys are great

The guys at Hooten tire are great,.... They are fast and…read moreefficient, always come up with the best solutions for my tire needs.

Went in because my brakes were making a loud scraping squealing noise, they quickly let me know…read morethat it was just a rock, stuck in my brake pad, and there was no charge!! What great customer service!! of course I will go back again!!

I had a horse show on a Saturday, and when I went to hook up my horse trailer the LR tire was flat…read moreas a pancake. Luckily I keep a portable compressor in my truck- got enough air in the tire, and took it to Les Schwab for a quick change to the spare. They took care of me as soon as I got there and found the culprit that flattened my tire. They repaired it for a later pick up. They did not charge me a dime for anything! I was impressed by the responsiveness on a Saturday morning, and the professionalism of the tech who took care of my trailer and tire. Would definitely do business with them again for new tires and service. And I got to my show in time!

you know I had a couple of fixes that needed to be done and Jeff got on the ball and made it all…read morehappen. I really appreciate those guys over there and how hard they work.

It's been awhile since I've used this vehicle service. I needed a wheel alignment done because my…read morevehicle had a extreme toe out which was ruining my tires. I very much liked the screen that showed the progress concerning the status of the repairs being done to to the vehicle. I was in the waiting room with another customer awaiting repairs to their vehicle and they encountered an issue, minor to the both of us but major to the shop, a simple fix, but to the shop it seemed like a major catastrophe, that didn't bode well to me. So the customer did what I would have done also, cancel the repair, take it home to make the expensive repair myself and return, which was exactly what he did. Then came my turn, they were not going to do the alignment due to what was considered major to them but rather minor to me. I requested the alignment done and I would come back after I made the repairs but they wouldn't warranty the alignment based on their findings, mind you their warranty was for three months and x amount of mileage. They would rather I ruin a perfectly good tire than to make the repair and have me come back after the work they required was done. Now it didn't stop there, the upselling went on for unnecessary parts which I knew weren't needing and even windshield wipers that were new but weather worn from a week that they were put on. I really don't think they will be on my list of places to get repairs in the future especially since I too can fix vehicles but am willing to let someone else do the work, but not if the repairs are not warranted and I'm aware they are not.

We went in without an appointment for a smog check and registration. We were greeted and told…read morethere was one person in front of us. Once it was our turn, we waited in the comfortable lobby while the work was performed. In less than an hour from arriving, the smog was complete, registration was done and thanked for our business. They even honored military discount.

I bought 4 new tires from here in August 2022 for my vehicle. The brand name of the tires I had…read morenever heard of before, but trusted what Larry told me about the tires. All in all I drive very little and between August 2022 and Sept. 2024 I had put 20K miles on my car. 2 of my tires were almost bald!!! When I had asked about warranty of the tires they said I had not come in for the proper tire rotation. I only had them rotated 2 in 2 years. (My fault for not realizing tires need rotation every 5K miles) Well, long story short, I had to replace my tires. There was not an offer of discount, since the tires were only 2 years and only had 20K miles on them. I did not replace my tires here, nor will I go back. Customer service is becoming a thing of the past.

I needed wipers to be repaired for my RX350 after a huge snow storm. Called Big Brands and the lady…read moreanswering knew what the problem was, and its cause was likely to be just from my explanation. And she was spot on, when I dropped off car to their workshop. They fixed the problem straight away for me, and said they don't charge for such a quick & easy job. How amazing was this service attitude! So a big Thank YOU for Big Brands service!

I thought I had a major $$$ problem! I thought with my front suspension was really in for a major…read morerepair. It was not the problem at all and they told me it was very simple fix.These are people you can TRUST!!!

They do not honor what they quote you…read more As a Veteran, stay away from this business... I spoke with "Bella" on a quote for some tires 275/65R20 BF Goodrich KO3. She quoted me $1,781.64 for 4 tires out the door including an alignment of $199.99. ($415.36 per tire) They didn't have them in stock and needed to order them. I let her know it was an emergency situation and needed the tires asap so I said great let me call a different Les Schwab location to see if they might have them in stock. I call back to proceed with the purchase of tires and Bella went home for the day. I speak to a guy named Sergio, I give him my information and lo and behold he "can't find the quote" go figure...we start from scratch and I give him all the info needed again. He lets me know they don't have the tires I'm looking for in stock and proceeds to quote me tires that they do have in stock as a different option being that it is an emergency situation for me, he blows smoke and says yeah man these tires are actually "cheaper" and better than the KO3's your looking for... $2,367.00 out the door!!!!! for Open Range AT+...How is that cheaper than what I was originally quoted for $1,781.64?? He proceeds to give me some bulls%*t story on how Bella messed up and quoted me below cost and how she fat fingered a 3 instead of a 5 yadayadayada and he couldn't come anywhere close to what I was quoted originally. I tell him fine, if you won't honor what you quoted me as a Veteran, I will find somewhere else to buy tires. He calls me back less than 10 minutes and says, "I feel terrible for the mistake we made give me a chance to make it right and get you to what we originally quoted you". I said fine if you can honor and get me to $1,781.64 like you quoted me you have a deal. "Best I can do for you is $2,000.00" take it or leave it.. This business should be ashamed for not honoring what was originally quoted on behalf of YOUR mistake. No integrity...

Wtf have to buy 4 tires 15000 miles only needed 2 was told thay by law can not replace only 2…read moretires on all wheel drive and could not sell me another set of snow wheels .. then acted like I was the problem .. I have lot's of cars and go thru tires alot also drive alot I have a friend with a tire shop unfortunately have got robbed for repairs using out of town shops for repairs on trips !!! Asking friend about laws was told the sale of tires is not regulated as to 4 tire only sale on all wheel drive !!! IM STUCK USING LOOSER SCHWAB THATS WHATS AVAILABLE!! AND OUT OF TOWN YOU NEVER KNOW !! BUT THEY HONER THERE WARRENTY !!! SO ITS NOT OUT OF POCKET !! NOTE LESS PASSED IN 2007 FAMILY SOLD TO INVESTMENT CO IN 2016 AND IT'S GOTTEN WIERD !!!

Here and are in our tire today getting my tires rotated for an alignment. I'm here with the best…read moreteam in town if you want good prices treated fair and have a amazing experience. You need to come to RNR Tire . I bought tires at other tire companies here in Carson City in the past, but nothing to compare to the service and the aftercare that I received here, so if you want to get a great deal be treated fair and most importantly be treated with respect and not lied to about things with your vehicles then you need to come to RNR Tire and see Mark and John and their team because they are phenomenal

THEY STOLE FROM US AND DAMAGED OUR PROPERTY OUT OF SPITE, AND WE ARE OUT HUNDREDS OF DOLLARS…read more If I could give 0 stars I would. This shop destroyed one of my husband's wheels when I went back and asked them to fix a mistake they made. The tires I brought in had 2 different sidewall tread patterns, so when I dropped off the truck I asked that the aggressive tread face outward. They only did this on the front tires and not the back. When I brought it back to be fixed, they destroyed a wheel and stole my lug nut socket. I am positive that they did this on purpose because the wheels and lug nut socket were in tact when I got it back the first time. I should have known they would retaliate by the way Chris the shop manager treated me from the moment I came back in with the truck. I am out hundreds if not thousands of dollars to replace this wheel and my lug nut socket, not to mention the time and cost to have it redone by someone more competent. It is also worth noting that when I came to pick up my truck the first time, it had been sitting in front with the windows down and key on the center console for 2 hours. Please do not bring your vehicle here if you care about it! I attached pictures of my receipt and all of the wheel damage.

This place is great, always super nice and helpful. If they don't have the size for your vehicle,…read morethey can order it and have it there within a day or two, and best prices in town!

this place is a joke I called to see about 22in tire And them being a tire shop they said their…read moremounting machine isn't big enough I've never in my life been told that by a tire company

Not the greatest experience, sadly. My wife and I have been Costco members for years and are fans…read moreof the company and have never had a bad experience until we purchased tires through them. Ordering was simple and we got a decent price on them, but the guy helping us made me feel like we were an inconvenience to him and he'd rather be doing anything else. He wasn't outright rude, just not friendly in the slightest. Then, a few weeks later, came my appointment to have them installed. Appointment was for 1:00pm and I dropped off the key to them at 12:45pm. I was told it would be one hour to one hour and 15 minutes past appointment time, which means 2:15pm at the latest. My wife and I kill time and check back with them at about 2:10pm. Was then told that my car was never even pulled in. Guy said apologized, said they'd get right on it, and it would be about 30 minutes. An hour and a half AFTER THAT, I was finally given my keys. It took them nearly three hours past my appointment time to do this. I understand things happen, but c'mon. After reading reviews about how equally frustrating the ongoing tire services are here, I'm fully expecting the worst.

I scheduled an appointment for a tire rotation at my Carson City, NV Costco. I was told it would…read morebe an hour wait as they had a lot of installations. There was only one person at the service desk and the wait was 15 minutes to get assistance at the desk. After one hour, I returned and my car hadn't even been pulled in. I was told "another 30 minutes". So why then do you have appointments If customers just have to wait up to 2 hours? Here's a suggestion..... have one or 2 bays for tire rotations only for those who make an appointment! I love the tire sales here but returning for the FREE maintenance service is a waste of my time. Other tire centers in this town do rotations in 30 minutes with an appointment if the center is that busy, spread the appointments out online or have a rotation section for appointments only. Pretty ridiculous for the amount of money I and everyone else spends in here!