I reached out on a Wednesday afternoon for four new tires of a particular size and brand (Ironman,…read more20"). I was in a pinch, as I realized my tires were in rough shape right before a big trip. Lisa ordered the tires for me, and said they'd fit me in the next day to get them on my car (I thought there was no way they'd get the tires in time). Sure enough I showed up the next morning and the tires had already arrived! Despite a packed schedule, Lisa and crew got the tires on my car by the early afternoon. The price was extremely reasonable, and the new tires really saved me on my trip, as we hit a big snow storm up north! I'd highly, highly recommend these folks for your next tires!

First time here,that was a mistake,2 hours for an oil change I had to ask how much longer.A word to…read morethe wise,keep people informed about what is going on,so you ordered a filter,tell the customer,absolutely no communication and they didn't seem busy.The young man there did apologize,I don't think the older men really cared.Ok,thanks,learnt my lesson,stay with who I know plus these people seem expensive no weekend hours,they probably don't get enough business.

Excellent and friendly service and I always get my tires there. Highly recommend. Free tire…read morerotations if you buy your tires there and the prices of the tires are extremely reasonable you can't find better.

Those guys are awesome. I purchased tires a couple of years ago. Ever since I have gotten a free…read moretire rotation. They work together and you are in and out. Eric found a piece of metal in one of my tires. Checked it out and no issues. Thx guys

Called to explain my car was drifting right & that my tire pressure light came on. Got my tire…read morepatched within 30 minutes after my arrival. Great communication, respectful, & location is easy to find.

Excellent service. Trustworthy. Pricing was right on. They…read moreadvised of any issues and took care of them!

I called ahead to see what would be the best time to have a tire patched. They told me to come…read moreright in and they would take care of me ASAP. I was there within 15 minutes and back out in another 15. Very quick and courteous.

Great honest people not pushing anything I didn't need. I will use them exclusively in the futureread more

Best, reliable and honest auto repair shop in town. Service is always exceptional. Pricing is…read morereasonable. I won't take my vehicles anywhere else. Jim and his team go above and beyond.

I would highly recommend True Auto to your car needs. He's honest and communicative about what's…read moregoing on and his pricing is fair. So happy to find a place I can trust.

Don't go here. Period. One man show here and wouldn't…read morerecommend any semi complex repair to be done at this shop. 100$ diagnostic fee and honestly didn't look like he knew how to use the machine. Wanted to sell me tires for almost 800$ lol. After 100$ bill I picked car up in same condition I dropped it off in. Not good

This place is a favorite of mine, I've gone here many times over the years. The Mechanic is very…read moregood at what he does, it's a local family owned company, so it's not all decked out with fancy advertisements, tv's, and the whole lights & show. Mike fixes your vehicle for a fair price, and will be upfront and honest with you about what you need, what he recommends professionally, and takes the time to ask what you may want. Bottom line is you get great service with an honest man. You can go to another place that will nickel and dime you and find a million things wrong for everything you don't need. Or you can come here and get it done right and be told what will and won't last. I've had a few times he's told me something, I didn't listen and didn't wait and got it done with a dealership or by someone else and I paid way too much, and it didn't get done right, and I ended up back to him again later. So yes, mom and pops place, but I like it much better than a corporation / chain.

Took my wife's car into the dealership for a free oil change and to check her ac that started…read moreblowing hot air and ofcourse they quoted us 6,000 dollars to fixe everything... got recommended to mike by a friend and he fixed everything for 400 dollars! Can't recommend enough they were so nice and helpful and literally saved me thousands!

Mike and his team are great. Accommodating, good value, and most importantly Family…read morevalues=Trustworthy. I had to have my water pump replaced, no up sale, no nonsense. They help to accommodate me and my work schedule. I highly recommend this business. Thank you guys!!

I brought my 3 yr old Lexus in, that only had a little over 23,000 miles on them, with concerns…read morebecause my tires seemed to be completely worn and I thought there was a defect because I only drive in town. I was lucky to have Tony Hill as my service rep because he went to bat for me with Bridgestone Tire. He let them know that there must have been a manufacturers defect for the tires to be worn the way they were under normal driving conditions, especially given the low milage. Because of Tony's diligence and persistence, I was able to get Bridgestone to accept a higher percentage of warranty for the replacement of these tires. I have to say that I was so impressed with Tony; he was knowledgeable, kind and considerate and saved me lots of money. He was worried about me driving home with my tires in the condition they were in and he fought hard to get my tires covered under warranty. Thank you Tony!!

Went in for 4 new tires, got it back with a squeaking noise coming from one of the tires, grease…read moreslung everywhere and not cleaned, the worker put the skinnier front tire on the wider rear tire and then put that on the front. I had to catch it myself and was told the wheels are the same width 5 times after repeatedly telling him it's different. I literally had to prove it to him. And after all that they lose two of my valves stem caps. It took 3 1/2 hours with the mess up. Never again Tires Plus.

Had my car's air conditioner recharged. Bill clearly states that they found no leaks and recharged…read morethe system. 12 hours later, it's blowing hot air and they are closed for the weekend. Very nice when I called back on Monday, but could not look at it for several days and I would be out of state by then. They said they had marked the invoice and would take care of it when I returned. They did find a leak when we went back in and actually said they were probably in a hurry the first time. Suggested replacing all the lines just to be sure at 3x the cost of the initial $263. No credit for the previous visit where they missed the leak. Obviously they do not stand behind their work. Had it done elsewhere. Line was $35 and Freon was $40. Took less than 30 minutes. Do NOT recommend!

DO NOT USE! I cannot…read morefigure out why 50% of the mechanics feel the need to completely RIP OFF their customers instead of raising their rates. I do not have a fleet of cars and I have NEVER shopped for a mechanic based on their hourly rate. Their hourly rate is MEANINGLESS because a crappy/dishonest mechanic will end up costing your more in the end. 1) Something in my engine was chirping and my AC was occasionally not blowing cold. I was quoted $1400 plus tax (14% with them!) for an AC compressor. The repair bill would have minimally been $1652 for parts, labor, diagnosis. I was told the compressor had a known issue and I was being given a better compressor (SKETCHY). I purchased a NEW compressor kit for $200 and my regular mechanic charged me for 4 hours of labor (see attached invoice). There is no algorithm that justifies their quote, but wait... 2) They misdiagnosed the repair. This is forgivable but SKETCHY. I have tolerance for mistakes, but the incorrect paid ($56) diagnosis (guess?) came across as lazy and/or incompetent (coupled with the insane quote). The AC compressor was FINE (known issue my butt). My idler pulley was missing, the serpentine belt was loose. Their diagnosis burned me for $676 (uber, diagnosis , unneeded repair). 3) They charge 14% sales tax. Yes right. Sales tax is 7%. They conveniently omit the % on the bill knowing most people will not question it. This is a grimy greasy way to make money. I have seen other shops pad fees and taxes that are unnecessary and irrelevant.

I've used Hobson's for years to service my cars but noticed declining service quality and rising…read moreprices since the COVID-19 pandemic. Despite that I decided to take my 2009 Toyota Matrix for an oil change, tire rotation, and AC recharge. I agreed to an AC diagnostic fee of $139.95, with no issues found, and an AC recharge fee of $145.00. Three days later I took the car for a ride to check the AC function. After an hour, the AC started blowing warm air again. On top of that, a hubcap fell off because the person who did the tire rotation did not reinstall them properly. I took the car back to Hobson's to find out what was wrong since he had just diagnosed the Air Conditioner during my first visit. Mr. Hobson said the AC compressor was faulty and needed replacement. I'm not sure why the diagnostics did not find this issue, but I had him replace it. After the compressor was replaced I left the facility only to find the horn was not working so I immediately returned to Hobson's to get that fixed. This raised major concerns about workmanship. Finally, a short week later, the vehicle overheated on a dangerously busy bridge due to a failed compressor pulley and broken fan belt. When this happened, I did not have the car towed back to Hobson's for him to fix it due to a lack of trust and the poor workmanship Mr. Hobson and his staff performed during two prior visits. I decided to take the car to a different mechanic who was highly recommended. This mechanic found the issue with the new compressor was due to two bolts on the compressor head coming loose and wedging into the fan belt pulley causing the pulley to stop turning and belt breakage, which lead to overheating and coil pack damage. This was because Hobson's replaced my compressor with a cheap Chinese part for which he charged $720.00. Similar compressors are available for under $175.00 on Amazon: AC Compressor Fit for Corolla 2009-2010 1.8L L4, Matrix 2009-2010, Matrix 2012-2012, xD 2008-2014, A/C Air Conditioning Compressors with Clutch Replace for 8831002370, 8831002450. A conversation with Mr. Hobson after the incident ended without compromise or a refund offer, as Mr. Hobson insisted that I should have given him a third chance to fix the AC correctly. More importantly, he ignored the poor service I received despite the pledge in his ad to, "only do necessary work, we never overcharge, and we guarantee the job will be done right." I did take the defective part back to Hobson's hoping Mr. Hobson would refund me the money I paid for the part. He did not. What he did was get me a new compressor that is now my responsibility to sell somewhere to try and recoup part of my loss. If it were me, I would have refunded the client the cost of the bad part, in my case, $720.00. You can use Hobson's for your car repairs if you choose. Please understand the service has gone downhill and the prices are going up. In addition, Mr. Hobson does not honor his pledge to guarantee the job will be done right.

A local family business. I've had an oil change and my air conditioning repaired. The prices were…read morecompetitive and the work was great.