Service was amazing so happy I went with Firestone for my new tires. Frank helped us out…read moretremendously, we used to buy tires through Costco but now we will go nowhere else! Thank you so much for valuing us as customers and taking care of our vehicle. I also purchased the lifetime alignment which is a great deal. Thank you Frank

Update to review: corporate Firestone got in touch and told me a store manager would be in contact…read more No one ever reached out so I told them that and SIX more time they told me a new people would be in contact and nothing happened. I replied to them each time telling them I wanted a refund for the messed up alignment, which I have the paper to prove was messed up, and they finally just stopped replying to my emails. Work corporate customer service I've ever seen.

This is exactly what I was looking for! Was quoted $230 to…read morereplace a tire at Costco on my brand new car, these guys did it for $65. Ah yes, IN LESS THAN 15 MINUTES! Excellent experience and this place is my new go to for any tire needs!

When it comes to the safety of your loved ones, it is essential that the maintenance of your…read morevehicle is a priority. For tires, it's essential that you have a reputable and reliable source to ensure that the vehicle is safe to drive, in rain of shine. Shorty's Tires is the place for me to bring my vehicle to when it comes to tires and brakes. For many years I've been coming to Shorty's Tires because they are all trustworthy and fair. I've always received great service and they have proven themselves to be efficient and skilled when it comes to tires and brakes. Great value for the services they provide. They have a 4% Cash Discount incentive. See the sign added to this review. Shorty's Tires will always be my favorite place of choice for my vehicle's needs!!!

I needed to replace two Arizonian tires due to tread wear, having had the other two replaced six…read moremonths earlier. The quoted price was around $345 and while looking my original 4-tire receipt on their screen, I saw the warranty was for 55,000 miles. I only got around 40,000 even though the tires were rotated every 5,000 miles and I'm not an aggressive driver. So I asked about the warranty and after the rep did some calculations, a credit was applied reducing the cost to $254. This made me wonder: 1. Was the rep not trained properly to notice such obvious issues? 2. Was the rep trained and incented to avoid warranty credits? 3. With their modern POS/CRM system, why is there no function built into the quote workflow to simply check the difference between the achieved mileage and warranty mileage? Arizonian tires are manfactured as a private label brand for Discount Tire by Cooper Tires, which is owned by Goodyear. So the cost of warranty claims must at least partially be borne by Discount Tire themselves. The sales staff at Discount Tire are not paid a commission, but there are bonuses that store managers can receive based on store metrics. I'm sure a key metric is profit margin, which is reduced by warranty claims. The sales staff will of course strive to please their managers. There are also corporate metrics wherby frontline employees are measured on key performance indicators, such as attach rates for add-ons (e.g., lug nut kits, wiper blades) and I strongly suspect minimized warranty claims. So the fact that the rep didn't automatically look at the mileage achived vs. the warranty, and their POS quote function does not automatically check, it's an intentional tactic to extract excessive money from the customer. BTW, except for the mileage the tires are excellent and a great value!

Thanks so much for the fast and caring approach to customer service at all Discount Tires I go. I…read morehad used them o In San Jose, in Poway and today in Escondido. My car was shaking in the freeway and went there for a quick inspection and then the showed me my tires needed to be replaced. I received an excellent service even though I went pretty later, almost time to close. They were still helping customers. Clean waiting room with access to coffee and water. Clean bathrooms and very spacious place so plenty of parking and easy to get in and out.

I saw their ad on Facebook. Our first time we tried them was…read moretoday in response to a $30 smog check including all fees and costs. My wife went in with her car. They treated her with respect, did the smog check quickly, and charged exactly $30. No ups or extras. We will definitely be trying them for any other repairs we may need in the future.

I wanted to check back in and let you know about my experiences at 5th Ave. After two years my van…read moreis still going thanks to Mitch and his crew. I have 210,000 miles on a Kia Sedona! Mitch also helps me make informed decisions on repairs, reasonable priced and reliable. The most trustworthy shop and people I have found. Thanks!

Tony is the best in the business. Thank you so much. He\n Was very kind. And he took care of my car…read morevery fast.

This place was the first thing that showed up when I was searching for a smog check spot. I decided…read moreto stop by since it is close to where I live. Smog check comes out to be $78.20 before the coupon (including the certification). While I was waiting, I found a $40 off coupon on their website so I showed it to the person that was helping me. I was aggressively questioned as why didn't show the coupon right in the beginning. He then told me I would have to reschedule since it has to be a physical copy of the coupon. I had to point out the coupon says "printed or mobile". There must have been some misunderstanding because who shows a coupon before paying??? Despite the unpleasant questioning, the service was fast. If you are also coming here for a $38.20 smog check, make sure to present the coupon like your life depends on it.

Good as his word ! I called him said I,"I need a used tire and gave him the size. He says, "$40"!…read more Great tire with lots of tread!

Tried to overcharge me for nothing than removed the stem out of my tire and never put it back. I…read morehad to pay for their mistakes. This place is ridiculous. Stay away.

Lino with great service,the guys in the back are fast too! Would come back,came in for a patch,was…read moreout in less than 30 mins

Do not go here!!!!…read more Went in for an alignment and tried to sell me tires and shocks suspension for 3k!! Tried very hard to get me to open an Evan's tires credit lol went to my dealership and said they were in perfect condition! With the looks of all the reviews this is very common!

So glad this location is back open again (not so fond of some of the other ones). We needed new…read morewheels for our trailer and now they have enough area to pull in and get this done. Always professional, got it done and for less money than the RV places want to charge. Grateful to them.

I had a nail in my tire that they fixed for free (sort of). They showed me the front tires were…read moreneeding replacement. I don't drive a lot so I got less experience tires. They were helpful and didn't pressure me into more expensive tires. I have always liked this company and people here are friendly