Booking an appointment in advance online is the way to go. I have encountered Berto a couple of…read moretimes and he has been especially helpful. The whole team has been attentive and aims to please on recent visits. Their new air check station is quick and helpful to get your tires to proper pressure and view for any irregularities. Takes a couple minutes and it's free.

I'm disappointed to write this because I've had good experiences here before. I came in Tuesday at…read more1 PM after finding a large piece of metal stuck in my tire, only four days after buying brand new tires. While at the shop, I noticed multiple chunks of metal on the floor. When I mentioned it, staff said it was their own materials that sometimes end up in the street, which is concerning. I was able to replace the tire, but had to repurchase the warranty. There definitely needs to be better cleanup and maintenance to prevent this from happening

Tony is such a nice guy and I am glad I found him! He gave me a great deal for new rims and tires,…read morefixed my sway bar end link, and installed Bilstein 5100 on my 2011 Tacoma. He did a great job and I'm very happy with the way it turned out!

Tony was awesome! Love my new look. Tony got the job done on time and on budget. It was great being…read morein touch by text and getting updates throughout the process.

Everyone I met at supreme tires was wonderful. They got my tire patched up in 10 minutes for only…read more$20! Amazing service and value. Thanks guys!!

These guys are insanely helpful. Never have I ever had such amazing and thorough…read moreservice...ANYWHERE! They were ever pumping each other up, such a positive experience! Go see Charlie and the boys!

We've trusted Evans Tires for about 6 years for tire purchases, repairs, and rotations, and overall…read morethe service has been consistently good. The staff is helpful, and their tip about coming in on Thursday mornings for quicker rotations has definitely been accurate. When I purchased new tires back in November, they also pointed out wear and tear on my control arms, which I appreciated since my car was still under warranty. I took it to Honda for a second opinion and repair. My main concern is the lack of documentation. Each time I've come in for a tire rotation, I haven't been given any paperwork confirming the service was completed. As a customer, that's important--not just for tracking maintenance, but also in case any issues ever come up down the line. Since they are registered with the California Bureau of Automotive Repair (BAR), I would expect consistent invoices or service records for every visit. It would also be reassuring if they followed up on previously identified issues, like checking whether the control arm concern had been addressed. Overall, they've been a reliable shop for us, but improving communication and providing proper documentation would go a long way.

This is my third time coming back to Evans Tire, and every visit has been a great experience. The…read moreteam is always friendly, professional, and welcoming. A special thank you to Brian, the manager, who is always at the front greeting customers and making sure everyone is taken care of. You can tell he truly values good customer service. The service I requested was handled smoothly and efficiently, and the team made sure everything was done properly. What I appreciate most about Evans Tire is their honesty, quality of work, and great value. The staff are knowledgeable and they take the time to make sure the job is done right. Overall, it's a place you can trust for great service, good value, and quality work. I'll definitely keep coming back and recommending them to others.

I got a flat tire on a Saturday afternoon. I went to Firestone in San Marcos. I was very…read morefrazzled! They had the tire I needed and replaced it right away because I needed to pick my niece up from Volleyball. Chris Reyes could not have been kinder! His customer service went above and beyond. I cannot express enough how great they all were to me!

BAIT & SWITCH! DO NOT GO HERE! I called for an estimate on a oil change, giving the specific year,…read moremake, and model (there is only 1 engine type), and the mechanic looked it up and said it would be ~$75 all in (labor, recycling, etc). I verified that it would need synthetic oil. Less than 10 mins later, I was there and spoke to the same mechanic who called me by name. After the oil change, the final invoice was $95 all in and the mechanic said it was because it needed "full" synthetic. Since he had looked it up, and that there is only 1 engine type for the year, make, and model, it is strange that the oil type would change, and if so, why didn't he tell me when I arrived? Had I known, I would have gone somewhere else. ADDITIONALLY, the mechanic recommended services at 15K miles (only in another 3,873 miles!!!) , that the car with only ~11K miles on it, needed 1) an alignment check (didn't say based on what), 2) brake fluid change, 3) differential service with fluid change, 4) clutch fluid change, for a total of $334. I expressed doubt, and he turned the screen towards me and it appeared it was not from the make of vehicle company, but their own software. Even though I don't know much about cars, this sounded crazy to me for a low-mileage ~3 year old car. Indeed, I later checked the maintenance manual and it says that the next recommended is at 18K miles (not 15K), and is only an oil change+tire rotation. The manufacturer's recommendations for what Firestone recommended are: 1) alignment check - no recommendations, from my reading you do not need to have your alignment checked unless your car is pulling from straight, or was in a front-end accident, 2) brake fluid change at 30K miles, 3) differential fluid change at 60K miles, 4) clutch - inspection only at 12K, 24K miles. So as you can see, this Firestone branch is clearly is trying to get less knowledgeable customers (I am a woman who doesn't know much about cars) to get unnecessary maintenance.

Got 4 Brand New Tires at a great price. You can tell when a young man has a good upbringing, is…read moretaught to respect his elders and it shows in his work. This is rare these days. I felt they really wanted make my Kia safe for me to drive as my tires were shot when i came in.

Great experience today with my last minute install. Owner was also super kind and friendly. Will…read moredefinitely go to again!

I've used Chuck's Tire Center twice in the past few years (recommended to me by a mechanic) and…read morethey are always very nice and their prices are competitive. I also like that their center is in a quiet area of Carlsbad--so many tire places seem to be on the corner of an insanely busy intersection, so I appreciate how easy it is to pull into the lot at Chuck's. My most recent visit was for a tire that was losing air. Though they said it was challenging to find the hole at first--as it was so tiny--they persisted and repaired the area for a very reasonable price.

Darryle and Omar are good guys, they installed my BC Racing coilovers, and kept good communication…read moreduring the process. Looks great, happy with the results. One side was settling uneven and they invited me to come back and take a look and make adjustments. Turns out it's part of the process, just takes time to settle and is perfect now. Omar even adjusted the castors to give better handling in corners and higher speed. Thanks guys! Will definitely be back, since they offer many services at fair prices.

Edgar & his team will take care of you very well! He took care of my girlfriend's sedan & my truck…read moreas well! I truly recommend this place if anyone is looking for a solid tire shop!

Amazing service ! Really quick work. Went in to get my tires checked, got them filled up with air…read moreand was there for less then 15 minutes

They provided me with a quote and hours of operation and made sure my car needed a smog check by…read morechecking on my vehicle. Their waiting area was clean and they were friendly and welcoming. The smog check was very fast. I was very pleased. You can't beat their price for a smog check, one flat rate out the door, no coupons needed.

great service, fast, great communication! Got a smog test at a very fair price, I will use them…read moreagain in the future.

Thank You to Arnie and his Crew. Another great experience…read morefor our Auto Repair at this Pep Boys location! I've said it before the Honesty & Transparency on what your vehicle needs from this group is so Refreshing! Professional Honest On Point with Expertise. If you're in need of anything for your Car,Truck, Van, I'm sure even Motorcycle too This is the place to come! Mike Sirota

Pep Boys in San Marcos is seriously lacking in customer service excellence. I scheduled a 9:00 AM…read moreappointment for an oil change on my 2009 RAV4. After an hour, the service manager recommended two front tires, a brake fluid exchange, a coolant flush, and an air filter package. Despite the mileage on the car, I agreed to the additional work, essentially rewarding their upsell with several hundred dollars in extra business. The reward for my cooperation was total neglect. Between 10:00 AM and 11:00 AM, I watched my RAV4 sit untouched in the service bay. At 11:00 AM, the manager told me it would be "another hour." I reluctantly waited, only to find my car still aloft at noon--no tires mounted and no fluids changed. It was only after I voiced my frustration that the mechanics finally began to work. They seemed far more interested in hitting their vape sticks and jamming to blaring industrial music than completing a job for a waiting customer. I finally got my keys back 3.5 hours later. When I questioned the delay, the manager claimed that two tires and fluid exchanges is a "three-hour job." As someone who grew up working on cars with my Dad, I know that is absolute nonsense. In a professional shop with the right equipment, that work does not take three hours--unless, of course, the staff is lollygagging at the pace of a snail pulling a bobsled. What is the purpose of a 9:00 AM appointment if the vehicle is ignored for the first two hours of that window? I was billed the most, yet served last. The unprofessional atmosphere and the "distracted" nature of the technicians also make me question if safety-critical tasks, like my brake fluid and tire mounting, were even performed with the necessary precision. I have been a loyal customer of Pep Boys for years, but the appalling attitude and lack of work ethic at this San Marcos location has me rethinking that loyalty. You didn't just lose my afternoon; you've likely lost a long-time customer.