I just recently got a used Ford Explorer and bought 4 new tires for it from this Firestone…read morelocation. I got a call about 2 hours later informing that the spare tire I had to put on the drivers side was a recalled tire about 3 years ago. They told me they were going to replace the tire and give me a matching tire to insure my safety. Had they not double checked my spare tire, I would have never been the wiser. The fact that they did this, and are giving me a free tire makes me feel that as a repeat customer to this location, that I do matter as a customer. I will never go anywhere else to buy tires. Thank you to Rich for all your help!!! I appreciate it! And to the staff who worked on my Explorer!!! You guys rock!!!

CALLED. To get an appointment. For the 25th of June. At 9:00 AM. I'm older. So I have to take my…read moremedicine in the morning. I start at 6:00 AM. By the time I'm done, I have to eat breakfast. And I left the house about 8:30. And get there. They tell me I didn't have an appointment. I think they just let somebody take my place. When I got home. I called the number. To make sure I had the Right location. I made the appointment. With a female. Employee. When i got there I talked to Jorge Lopez

AAA+! Ed and Adam are awesome! I've brought my older vehicle here several times for maintenance and…read more"emergency" fixes. These guys are true professionals. They were recommended to me by a friend and coworker and I'm so grateful. They are super fair priced, stand behind their product and service, and really care about their customers. They explain everything (give options) and never try to "add on" services. I couldn't be happier with them. They get me in fast and have great communication. They give me a quote and stand by it. Super friendly and trustworthy...I'm from a small town and am so grateful I was able to find the kind of personal service I get back at home, here in Omaha.

There no other place I'd take my car. Great customer service, very fair and reasonable pricing, and…read morefast efficient service! Thanks again!!!!

I took my truck in this morning due to a noise coming from the front driver-side wheel. After their…read moreinspection, they recommended replacing the front bearings, the front driver-side U-joint, the rear brakes, one rear caliper, and one rear rotor -- all totaling around $3,500. Just the front bearings and U-joint were quoted at approximately $2,200. Unfortunately, they didn't provide a written estimate or itemized quote, even after I paid for the inspection. Speaking of the inspection -- this is where things get frustrating. Although they advertise a free "Midas Touch Visual Courtesy Check," I was charged $188.69 for what they called an "Engine Service" / "Level 2 Diagnostic Inspection." This supposedly includes scanning for trouble codes and reviewing the results. I currently have three dashboard lights on, including the check engine light, and none of these were addressed. The only feedback I received was based on visible, physical issues -- nothing related to the diagnostics I paid for. I also specifically asked them to check why my heater wasn't blowing. They never mentioned it again, let alone offered a diagnosis or recommendation -- it was as if they completely ignored the request. Overall, I left feeling misled and overcharged. For the price I paid, I expected better communication, more thorough diagnostics, and at the very least, a written quote. I cannot in good conscience recommend this location to anyone -- not even my worst enemy.

Terrible experience and shady service! I went to Midas to…read morehave all four of my headlight bulbs replaced. Originally, only my left high beam wasn't working, but I asked them to replace all four to keep things even. Instead of just doing that, they overcharged me and claimed that my right socket was "fried"--even though that light was working perfectly before I brought it in. They didn't even provide the correct part name for me to fix it myself. Worse, after their work, my car started dying constantly, and I found out they had messed up the wiring to my alternator. That never happened before I brought my car in. They also never gave me back the light bulb I bought for the right low beam, which they were supposed to use for the replacement. Now I'm dealing with extra repairs and more costs--all because of problems they caused. It feels like they're just creating issues so I keep coming back and spending more money. I will never trust Midas again and I strongly suggest others look elsewhere for honest service.

Just got an oil change from these guys and they go above and beyond to make sure you have a great…read moreexperience! From the first encounter you have with them to the last, they seem committed to improving the health of your car. My car was a little low on the tire pressure and they made sure to top this off, saving me some time in this bitter cold weather! Additionally, they give you a detailed print out of the main car components and their respective statuses. Have been using this place over the last couple years and they've only been helpful & quick!

Great service. Above and beyond! Free top offs. Kind…read moreknowledgable employees. !!!!!!!!!!!!

Time for your auto maintenance? Oil change? They run promotions "all the time folks" I only trust…read morethis family owned business ..they are friendly and welcoming..thank you Megan for always giving service with a smile!

My grandson recently had his car worked on over $1000.00+…read more Do you know they DID NOT test drive it before releasing it !!!! Well it had MAJOR issues and had to be repaired again to correct the problem. Certainly an inconvenience to the customer. How stupid this could've been avoided.

Needed a new catalytic converter and house of mufflers & brakes was amazing! Ashley and her team…read morewere extremely helpful, communicative and quick to resolve the issue. I was back on the road in no time & really appreciate all their hard work! Highly recommend this place!!

I went in due to a rattle/vibration in my exhaust. I was able to have my vehicle diagnosed…read moreimmediately and fixed quickly as well. Very friendly, very straightforward folks. I'd definitely return. Thanks!

My sister took our vehicle to Walmart Auto Care in Bellevue for an oil change to help us while…read morewe're grieving our baby and traveling because my mother may be dying. After the service, we were told something was dropped into the oil (their words) and now the vehicle won't go into Park. Another shop says it's not a simple fix. The manager resisted filing a claim and mentioned paying out of pocket if it was under $800, and they refused to pay an $80 diagnostic fee upfront--said they'd "reimburse" instead. This added stress and hardship our family didn't need.

This was AMAZING. I went to Walmart to have my battery checked. At 6:55am, I was the 5th person in…read moreline. Kristine, the receptionist arrived at 7am, jacket & little lunch backpack still on. She served all 5 customers before she even took her jacket & backpack off! Then I witnessed true accountability by the manager Luke. The 1st customer, returned because oil was pouring out of his car since his oil change the day before at Walmart. What I saw Luke do, is to be completely transparent, and accountable to this customer. He documented every detail of the situation. Assuring that if any damage did occur to the customers vehicle, Walmart would take care of it. I have an employment history with Fast Lube shops. An I have seen my share of shady excuses to avoid accountability. Luke and his entire team's honesty was amazing to see. I was concerned about using Walmart for my vehicle maintenance. I will now ONLY go to Bellevue, NE Walmart Auto Center for my car maintenance, for as long as Luke, Kristine are there to take care of me. AMAZING. BTW, my battery was fine, just a loose cable, that Luke fixed for free!

This is a one stop shop for all of your vehicles needs. With great customer service and affordable…read moreprices for all of your vehicle needs. I would like to say to the guys for fixing my vehicle in a timely manner. You're awesome!!!! Thanks for your work on my 2016 ford Escape

From the owner: For a decade and counting, Pro-Tec Auto Care has been the team Omaha depends on to keep their…read morevehicles in top condition. Since we specialize in preventative maintenance like tune-ups and oil changes, the core of our business revolves around keeping you safe and on the road. That mission is exactly why our team loves coming to work every day, and we work hard to make sure that passion shows in the service we provide our customers. When it comes to taking care of your vehicle, we at Pro-Tec are in it for the long haul.