Lisa helped me out on short notice to repair my Camry. I am so impressed with their willingness get…read moreme back on the road. I would recommend that they would be your first contact for your auto needs. Thank You!

I have intermittently come to Hopkins T&A for various issues when I need a repair service nearby…read morethat won't charge an arm and a leg for basic maintenance issues. I am from south central MN and have a family mechanic and tow insurance for the distance there for larger issues, but for smaller issues I would like to not have to drive an hour and drop off my car and borrow one and the whole rigamarole. It's nice to have somewhere nearby. In my experience, I remember the service to be timely, not too costly, and well done. I get a solid, uncomplicated description of the issues otherwise existing in my vehicle as a person without car background, past what I've picked up as a regular commuter, some of what was described to me being more or less what I'd anticipated with a used $3k Toyota Corolla that I've had for a few years now. I appreciate being able to text Lisa regarding issues that come up and negotiate time to come by to get it looked at, so I can pass along accurate written information at my convenience, versus some other auto places in the area I've tried to go through that were phone call only. I plan to go in soon for what I suspect is a spark plug needing replacement. Thanks for being a worthy auto repair recommendation :)

Passing through town with a quick turnaround of a couple days, but needing my AC fixed before I…read moreleave again. Made an appointment through their online appointment scheduler for yesterday (Sunday) but got a call a bit later saying they actually didn't have a AC guy in and I needed to bring it in today which I did. After several hours of waiting I asked for a status. I reported that it likely needed recharging when I made the appointment. They confirmed that but didn't actually have the equipment to do so and said I'd need to go somewhere else. They knew I had to have this repaired today, took the appointment knowing they wouldn't be actually able to complete the service. By the time that was all figured out there was no other place I could go and I had to rent a vehicle for the week.

Overall not good experience as someone who was visiting the area from out of town. Had to take my…read morecar back the next morning after they "fixed the problem" and staff was rude and dismissive when I asked them to double check for other potential problems with the vehicle.

I had an unexpected service need that decommissioned my vehicle. Thankfully, the team at…read moreyoungstedts was able to get me in, diagnosed, and repaired all within a 4 hour window the morning I called. Staff was super friendly and helpful. Special shoutout to Mariah, she made a stressful situation seem painless! They earned my business going forward!

I contacted Mariah Dunbar about noon on Monday with a horrific noise in my rear brakes. She said if…read moreI brought it in now they could look at it and perhaps work on it that afternoon. I did and they completed a rear brake job before closing that evening. I received a rough estimate prior to disassembly and inspection. The technician called later and the estimate was right on. He found no additional problems with the brakes. The technician listed on the invoice is M. Petrick. I believe that is who I talked to but I didn't have a place to write it down. Everyone I talked to was courteous and professional and I am very pleased with the service and will return.

I have nothing but good things to say about this shop & the people that work there. They really go…read moreabove and beyond to help you with your vehicle needs. They are fast, and efficient. Pricing is reasonable, and they are honest and hard workers. I want to point out the excellent service I received from Elvin & Ahmed. Elvin helped me with tire sensor replacements, and a broken mirror replacement and Ahmed went out of his way & picked up the glass personally to help replace my broken glass/window. Get your services with confidence, these guys are awesome!!!

I had mistakenly thought that they sold me some used tires, but they're new. I didn't understand…read morethat there's a charge to install them. I was upset, but once explained, I realized that it was a fair deal. I would return to this shop. They provide good service.

Very friendly owner and the prices are amazing! They get the job done quickly as well. I highly…read morerecommend this place if you are on a budget

Dropped off a tire for replacement. When I picked up the wheel I was told the valve stem leaked but…read morethe tire was usable. The next day the tire was flat and would not take air. Found out they over inflated it to hide that it wouldn't hold air. Seems I was lied to about the tire being usable. Do not recommend. Also, the $25 price on their website is fake. You can get a better deal at Walmart and you get a guarantee. I do not like they do not have posted prices.

I WOULD NEVER GO BACK TO THIS SHOP! They messed up my truck multiple times! When I went back, he…read morenever fixed the issue. He told me he had no employees because of ICE! Well that says a lot. So it never got addressed. From what I hear, if he knows you personally he will have his good employees work on it. Otherwise, he will have inexperienced ppl to work on it and mess up your vehicle. Key warning, he doesn't even have a website‍...and hardly ever answers the phone!

Amazing and honest mechanics. With highest quality service and mechanical fixing experience. 5+read more

I'm extremely disappointed with the service we received at this location. We came in for a simple…read morealignment, but were told that certain parts needed to be replaced before they could perform the service. We agreed based on the information provided at the time. However, once I reviewed the receipt, the pricing was unacceptable. They charged $130.99 for a part that actually costs $56.00 -- a 133.91% markup. That is more than double the real price, and there was absolutely no clear explanation or justification for such an excessive increase. This level of overcharging shows a clear lack of honesty and transparency. I expect straightforward communication and fair pricing from any automotive shop, and this experience failed on both. I left feeling taken advantage of, and I cannot recommend this location to anyone. I will not be returning.

Thanks Dominik for the quick complimentary tire check!!! I'm so grateful I can just stop in and…read morehave someone help make sure my tires are good especially in winter where cold weather affects the tires so much!!

I had my car towed to UI 12/30. I had the computer module replaced on my Saab for a second time at…read moreUI (first time 9/2023). I had to replace the computer because we are going to sell it and also a few other items...almost $2,100. I picked it up from their parking lot and the power steering is so tight I can hardly move the steering wheel To drive it onto the road. I drove it across the road to Holiday to see if I needed to buy power steering fluid as I had a 25 mile drive home. Power steering level good. I got to Plymouth and called the shop before they closed Tuesday night. John called Wednesday about 3pm. I asked if the mechanic drove it. He said yes around the neighborhood. Literally, steering was almost locked, front end sounds like a dinosaur yawning. A tense 25 miles home. How could this be missed post computer fix as they parked it in the lot? i could have had them either diagnose and fix the issue at UI (saving me a ride in rush hour downtown) or towed to my other mechanic in Eden Prairie. Friday it's being repaired in EP. It is most likely either a power steering pump or seal issue or possible cv joints. Frustrating.

I am going to post my complaint to the BBB, the owners response, and finally my rejection of his…read moreoffer to make good on this transaction. Judge for yourself, but I'm sharing my story so not one more customer is defrauded by this shop. Seriously. Be warned..... I brought my car in on 12/20/22 @ 8:30 am and advised Dana, 'I hear a grinding noise coming from the front end. It occurs when I accelerate and when I'm moving at all. I had the vehicle last serviced with Hoover Wheel in August and they replaced parts. I have the detailed work order of what they've already done and it's on the passenger seat.' She had me sign an estimate that showed $738 for a wheel bearing replacement, which I signed saying to her, 'I want the grinding noise to be fixed.' She said 'no problem, we'll get you taken care of.' Dana calls me around 4pm to tell me that I can pick it up. I arrive and the bill is $938.77. I paid it even though it was a lot more than originally quoted. I just wanted the noise gone and they said they could do it. I drive the car away and the grinding is even louder. I called and they didn't answer my call. The next day, I waited for a return call because I did leave a voicemail at 5:22 pm. No call back. I called her and said they didn't fix it. She said bring it back and we'll get it fixed. They charged me AGAIN for doing what I had asked in the first place! I was told that the drivers side wheel was hanging there by the owner. I asked how that was possible when I just paid $938 for that to be fixed. They fixed the WRONG SIDE OF MY CAR AND THEN CHARGED ME AGAIN FOR WORK THAT DIDN'T NEED TO BE DONE. I never signed anything agreeing to pay them extra to do the job correctly. This garage has scammed me! I'm out now $1913.25 on a repair that should have costed me less than $500! These people have to be stopped! I told the owner everything and he did not have any sympathy. He gave me $100 off the second bill. I was defrauded by this garage. I understand making a mistake but to blame me and then make me pay twice is outrageous! I want the second bill repaid to me because I shouldn't have had to pay for something that didn't need to be fixed. Again, there is serious fraud going on here and I'd like the BBB to investigate please!!! The owners response: Let me start by saying I am truly sorry about Daniel's experience. He wanted a wheel bearing replaced. We asked which bearing he wanted replaced, He replied "I believe it to be the front passenger side" (call file at 40 sec). Dropped off the car and gave us paperwork from another shop. He did not ask to have anything confirmed about the bearing. Told Daniel that if the hub needed to be replaced with the bearing it would be extra. Parts were replaced per request no diagnosis was performed. A new hire performed the work he did not test drive prior or after the work was completed. Our repair process states to drive before (if driveable) & after repairs. Tech is NOW aware that EVERY vehicle is to be test driven before and AFTER repairs. The 2nd day we looked at the driver side & found the nut was loose. We tightened the nut, the bearing still was noisy. We told Daniel how much it would be to replace the driver side bearing & hub. Finished repair test drove the noise was gone. At pickup he said it was a lot of $$. Gave a $100 discount. I gave him both bearings. I turned the passenger side bearing and said that it felt notchy. Called Daniel twice on 12/30/22 to resolve this. He didn't answer or call back. My solution is as follows. Bring the car back, I will provide a loaner. I will remove the passenger side bearing and install the old bearing. Document taking the new bearing and hub assembly off and installing his old bearing. If there is no noise I will reimburse him for the 1st repair. If there is still noise we can work something out for the passenger side bearing/hub assembly. I am not going to give Daniel the new bearing/hub for free. I need the parts so I can return them and be reimbursed by my supplier. I also want Daniel to take his review off Google and the BBB too since I am accommodating him. I am providing the recorded phone call file from 12/19/22 and a screenshot of the call log showing the times I called Daniel on 12/30/22. My response to the 'solution' offered: I no longer have faith in this business to handle absolutely anything with my car competently or honestly. I reject the 'accommodation' offered. It's simply insufficient. As far as removing my reviews; absolutely not. As a matter of fact, I have told everyone about the scam happening here. John, your response is unacceptable. I complained of a grinding noise. Your website falsely advertises it fixes grinding noises right the first time! Excuses is all you've offered. I will accept the labor costs if you're okay with my continued protest that I should not have had to pay twice. You and your staff are perpetrating fraud by falsely claiming you've done work you didn't do! You even admitted-see BBB