I have a hybrid lexus which are quite involved to repair. I found…read more rick thru Yelp.. I was very satisfied. I had a problem with my hybrid system. that is scary if your not a tech head.Rick was fabulous. they repaired it in 1 day and at a very fair price. they are very able and professional their business if very clean and so are they. they shared their research with me ab=nd I learned a lot about my car I didn't know. I am switching to them.I have had my current mechanic for many years but he doesn't work on the battery system. they do. plus I like them.

I don't usually leave reviews, but this experience felt misleading and unprofessional from a…read morepricing standpoint. I was originally quoted one price for the repair, but later I was told the cost went up because I "needed hoses added," with no clear explanation or proof provided for why those parts were necessary. There was no documentation, no visual inspection shown, and no real breakdown to justify the added work--just a verbal claim that it was required. On top of that, the final charge ended up being more than 3x what the same OEM part is listed for at Ford, which raises serious concerns about how the pricing was marked up and presented. The issues didn't stop there. This happened on a Friday. I was told my car would be ready before 4:00 PM, but around 4:30 PM I only received a last-minute text update. I arrived at approximately 5:09 PM, and the shop was already closed. There was no one available, no way to speak to anyone, and no reliable way to get updates or access my vehicle. Because of the timing and the fact that it was already Friday evening, my car would have been stuck there all weekend until Monday, which directly affected my work schedule. I had to go out of my way to find and contact the owner myself just to avoid being left without my vehicle for multiple days. While I did get my car back, the overall experience felt inconsistent, poorly communicated, and not handled in a transparent or professional way

I had Corey replace the front sway bar links on my 2017 Toyota Corolla today. He was very…read morecommunicative (through Yelp and text messaging) and on-time. He was very quick with the repair too! And the price was reasonable - more than half of what the Courtesy Toyota dealership service department quoted me

Our car was having problems on a Saturday evening. We managed to make it home and the next day I…read morestared to look around for a mechanic. I used my diagnostic tester to try to determine what the problem was. The tester indicated that there was a misfire in one of the cylinders. I finally reached Cruz Auto Repair in the late afternoon. Corey replied back that he could come to the house between 6 & 8 that evening (Sunday). Corey came at about 6:45 and immediately began to diagnose the issue and found that the cylinder had a bad spark plug. We talked about a price and I decided to have Corey change all the plugs. which he did. running a test again, he found that one of the coils was also bad. Since it was late at night, after 8 PM and the auto parts store was closed, we discussed a price and agreed that Corey would come back the next morning with a new replacement coil. Corey came back the next morning and replaced the coil and now the car is working just fine. From the start, Corey showed knowledge of auto repairs, did exactly what he said he would do for the price that he quoted each time. I would highly recommend Cruz Auto Repair for all repairs. Thank you Corey.

Friendly, caring. Good prices. Quick. Same day appointments. Nice area to wait in.read more

Environment: The environment is not half bad, it's just a garage, not many parking spots…read more Car Service: The car service was average. Went there for an oil change and to check out if I have any issues with my car, since I have an engine check light. The professionalism wasn't there, wanted to give me some average oil even though my car requires best oil, which I personally had to tell them. Then told me nothing about the engine. Speed: Took 1.5/2 hours to get the oil that I wanted and change it. Value: Terrible, paid $220 for an oil change, where I can go and spend $250 at the professional shop, with all the original parts. Overall: Very disappointing, do not recommend.

Pulled to far forward on a concrete wheel stop. Tried to back out and a steel rebar pulled my…read moreentire bumper off. Insurance sent me to Caliber Collision who quoted $7200 to repair. Went to The Shop and they quoted $2200. No choice, let The Shop fix my bumper. Took 1 week, painting a new bumper and all. Went to get my vehicle and it looks absolutely great. They did a fantastic job!

The Shop is the ONLY automotive repair and customizer I will ever use!…read moreFrom this day forward, I will never try and save money by using a lesser shop! The cost may be a bit higher, but when the job is finished, it's actually finished! No need to revisit it constantly! One And Done!

I am having my grandson drive me to Virginia and took in my car for any necessary service. I made…read moreit clear that if I needed tires, brake service, etc, I was willing to have the work done. I fully expected a large service charge. this is the third time they have worked on my car and they have always been thorough and work has been excellent. I was amazed when they told me everything was fine for the trip and charged me only for an oil change. I am an older woman and they could have easily done unnecessary work and I would never have questioned it. Their honesty and consideration for their customers is top notch. I would absolutely recommend them for tires and all auto services. R. Willard

I am a first time customer. I topped off my vehicles tire…read morepressure one day and the next day the right front tire was flat. Refilled and then flat again. After reading the reviews I called Shepherds and they said to come right in. They found a razor blade stuck in the tread but the cause of the leak was a damaged needle in the tire stem. They replaced the needle and did not charge me for their work. I just wanted to thank them publicly for their curteous and friendly service. I will be returning in the future for my vehicle maintenance.

In our 50 years of driving when it came to body shop repairs it has overall never been a great…read moreexperience no matter where we lived. This shop however totally has impressed us. The level of communication and follow-up with repairs to our MINI Cooper S was outstanding. Walt and the team kept us up to speed on the parts process and repair. They totally met the completion date without a delay. These days good communication and customer means a lot. This shop is exceptional.

Crash Champions in Sarasota provided an outstanding service for my vehicle repair. The quality of…read morethe work is exceptional, and the customer service was equally impressive. The staff was knowledgeable, efficient, and maintained excellent communication from the initial estimate to the final pick-up. It's rare to find a business that delivers on all its promises so effectively. Highly recommended for anyone seeking reliable and high-quality auto body repair.

jesse's garage is professional, communicative, and knowledgeable. very easy to trust. everything is…read morewell documented and they worked well with our extended warranty company, as well

We've had to use them twice now for tire issues, and both times they have been absolutely amazing…read more The first time, we had a nail in our tire and they helped us out within an hour -- super friendly, very professional, and got the job done quickly. The second time, we had a full tire blowout and once again they completely saved the day. Billy and Mike were both so helpful, professional, and easy to work with. We really appreciate their quick response and great service, and we'll definitely continue coming to them anytime we have a tire issue. Highly recommend!!

Ordered tires on Monday and had them installed Wednesday. I was in and out of there in 45 minutes…read more The price was great, and so was the service. Couldn't have been better!

I am always so thankful for the exceptional help Nick provides. I unfortunately had a flat tire and…read morehe was able to get me in and get that changed same day! I truly couldn't ask for a better experience. Nick is always kind and makes sure I'm taken care of and understand everything. I also spoke with Trevor today and he was wonderful! Thank you again Nick & Trevor for taking care of me!