Mike Allen at Five Star Ford Stone Mountain was absolutely incredible to work with! He helped me…read morepurchase my BMW M340i and made the entire process easy, stress-free, and enjoyable from start to finish. He was honest, knowledgeable, and genuinely cared about making sure I found the right car. I couldn't be happier with my car, and I'll be recommending Mike to everyone I know. If you're buying a car, ask for Mike!

Horrible experience with Five Star Ford dealership…read more No hospitality in greeting. Waiting area grimy. Bathroom filthy. The sarcasm from the service advisor was the most unprofessional. Prices outrageous. Never again.

Called Monday 3/16 to find a replacement CD slave unit for my wife's 94 GT convertible. Price…read morelisted on the interwebs was decent once I called however it was 1/2 including shipping. The CD unit arrived today 3/18 and install went without a hitch I found it pretty remarkable that sound quality was that good for a 32 year old OEM sound system . I came away thoroughly impressed. Thanks again

Bought and engine from them for my Ford Mustang so that I still drive my car while I upgrade the…read morecurrent engine. Found out that the crank doesn't rotate all the way around. Seems like a valve is bent or something. Now I have to go in there and figure out what is wrong. I would definitely not buy from them unless they divulge all information about the product. There was also some rust as if the engine had been sitting out for a long time. I would definitely NOT recommend buying anything from this place.

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

Ordered Bronco in August and when it came in last week they added a $3k markup and basically told…read moreme they didn't care if I bought it because they would have it sold in an hour. Then to top off they continue to lie and say all dealers are doing it, so I checked around and both the ones I called said they do NOT markup reservation orders, but they do on stock. Don't be dumb like me, go to Aiken Ford or Courtsey Ford. Bunch of dishonest crooks. UPDATE: Dealership Manager called admitted the mistake and lack of communication and made me whole. Not 5 stars because should have never happened to begin with, but 4 stars since the did clear things up.

One of the worst service experiences I've ever had!…read more I brought my Ford Fusion in to this service center to get the A/C fixed and a headlight replaced. I was told I'd get a call back in 3 hours with an update--two full days went by without a single call. When I finally heard back, they gave me an absurdly high quote. I agreed to it anyway because I needed my car for work. Then they held my car for another three days just to tell me they couldn't fix the headlight--at a Ford service center, no less. They also tried to fix the A/C and failed at that too. To top it all off, they didn't even screw the under-shield back in properly, and it ended up dragging under my car while I was driving. The customer service was terrible from start to finish. No one was friendly, helpful, or professional. I strongly recommend taking your car anywhere else but here. Total waste of time and money. If i could give them a negative start i would.

I had to stop into Advance Auto parts to get wiper fluid and new windshield wipers for my vehicle…read moreand noticed that Shot Vets was set up in the parking lot doing pet vaccines and tests. My fur baby was in need of a heart worm medicine and they were able to see him that momentum too. The vet techs and veterinarian were friendly and professional. I was able to order medication to be sent to my home too. It was wonderful to see that Advance Auto Parts has teamed up with Shot Vets to provide great service.

I will never return to this store! Customer service was absolutely horrible. Didn't get the correct…read morepart and gave them all the right information. I know nobody wants to work in 2021 but come on. Another business in line for being shut down if you ask me!

Always great service at this location, best auto parts store around…read more Your employees are awesome, always. Today was no exception Emilio saved the day, with all the rain and my primary car in the shop, I was driving my back up which had shredded wipers. Emilio helped me pick up new ones and helped me install them. Also let me know you all install your batteries. Service with a smile while keeping my family safe. Seriously the best. Thank you for Caring Emilio...

Saved by Cordale - A True Professional…read more I visited the Advance Auto Parts store at 3345 Centerville Hwy, Snellville, GA, on July 23, 2025. As a regular customer at this location, I've always appreciated the knowledgeable and hospitable staff. However, during this visit, I encountered an unfortunate situation at checkout. One of the items I selected rang up at a higher price than advertised. I politely informed the cashier that the price was incorrect and offered to show him the shelf where I found the product. Upon review, it was clear that two identical items were marked at $9.99, and one was still on the shelf at that price. The cashier acknowledged the pricing mismatch but instead of offering an apology or correcting the error, he rudely suggested that other customers may have moved the product and insisted he would not honor the $9.99 price. He then moved the item to the $14.99 section and continued the conversation with an unprofessional and dismissive tone. At this point, it wasn't about the $5 difference--it was about principle and the integrity of a store I've supported for years. Fortunately, another cashier, Cordale, walked up during the exchange and asked what was going on. After I explained, he listened attentively, apologized sincerely for the confusion, and proceeded to check me out--honoring the original shelf price. Cordale's professionalism and customer-first attitude completely turned the situation around and reaffirmed my loyalty to this store. As a hobbyist auto mechanic, I've spent thousands of dollars at this location--despite living closer to an AutoZone. Cordale's approach is exactly why I've continued to return. On the other hand, the cashier involved in the initial interaction would benefit greatly from training in customer service and conflict resolution. His dismissive attitude reflects poorly on the brand. I will continue shopping at this location but will make every effort to avoid being assisted by that particular cashier. Advance Auto Parts corporate should sincerely thank and recognize Cordale for upholding the standard of service that keeps loyal customers coming back.

Saw an advertisement for a transmission from a Dodge pickup truck, the man selling it from McDaniel…read moreAuto parts said it had a 30 day guarantee. I went and bought it, got the paperwork showing a 30 day guarantee and then installed it. The PUMP was bad and it did NOT push fluid. As you might know, that's PRETTY important to a transmission. Had to take it out. I called him 5 times trying to get my money back. The answer I always got was "I don't have that money". He offered to let me trade it back in on other merchandise, but since I live in Tennessee and it's such a long drive, that's a complete waste of time and he wanted MORE money from me. I wouldn't buy ANYTHING from McDaniel auto parts. They are not interested in giving you your money back if it's junk. I removed the transmission from the truck and ended up having to spend a lot more money on a completely different until because I couldn't trust that the unit was good. VERY FRUSTRATING, VERY UNPROFESSIONAL REFUND. I notice that he no longer advertises a warranty on his parts, that's because the yard is very old. BUYER BEWARE, you buy it, you own it from this guy... VERY DISHONEST MAN. OLD JUNKYARD, TERRIBLE BUSINESS

Great and honest guy to get parts from! Would use them again in the future, and if you need a part…read moreI suggest calling to see if he has it !