Called before heading to the location to confirm pricing…read more Told me that it would be $60 for the oil change, turned out to be $91 once I got there. And a bullshit $10 charge to remove a plate so they can do the oil change. Then they had the audacity to recommend an unneeded alignment and other services to my car not knowing anything about it. Take it to your dealer, they charge $50 max.

A part was left hanging from my car and did some damage. I took it back. They reattached the part…read morebut there is still some damage.

I have a hybrid Toyota Camry that I needed to get fixed urgently as the ABS warning lights were on…read more Christian Brothers handled my repairs quickly and gave very detailed explanation with images and videos in their report. James ( at the counter) was very nice and helpful. Great communication and fair pricing--very happy to get my car back so fast! Has they recommend!!

I went here for the first time for a simple maintenance oil / filter change. The staff was…read moreprofessional about scheduling me ASAP & they come off as very reliable and caring. Just walking into the waiting room says a lot about the environment you're entrusting your investment at ~ the room is homey with its furnishings & the staff even bakes chocolate chip cookies fresh to add a personal touch while you wait on your vehicle. My oil change took a little longer than expected, but Brandon ended up giving me a small discount for it out of courtesy. I know my car will be well taken care of here by that genuine gesture I wouldn't have gotten from anywhere else. I'll be back..!

After getting a flat tire I decided to replace all 4. I called in and was lucky to obtain a same…read moreday appointment... Upon arriving, I was greeted and my appointment was in the system which made my check in process smooth. The technician covered all services I requested to ensure everything discussed was captured. I left my key and departed. When my car was almost ready, the technician called with some Rex one fathoms that were discovered. I didn't feel pressured to get any nor did I feel they were making up stuff. He was straight forward and expressed what was imminent and what could wait, as well as how each item would affect my vehicle. When my car was ready, I received the call. Arrived to pick up, paid, and was on my way. It was an absolute pleasure to have interacted with the staff and being provided with the great service. I will definitely be back! Services Rendered: 4 New Tires Alignment Oil Change Brake Fluid Flush

What a great place to come to these guys have excellent customer service and they treat customers…read morewell regardless if you're paying or not. We came here because our tire pressure was low and the attendant team member was very kind and courteous and helped us out and check all four of our tires and filled as necessary. We gave them a good tip and now I'm leaving this positive review for their excellent customer service. We hope it helps we thank you for being here and we wish you a very positive day. Five Yelp Stars

Made an appointment for oil change with coupon. Took 30 minutes. They reset my maintenance light…read more They did not give me a new reminder sticker. It does not appear they did a thorough MPI. Free Wi-Fi. Starbucks next door. Did not say anything about my low tire pressure light. Email receipts and maintenance recommendation. No print out provided. Store solicited me for a online review.

I bought lifetime aliment and I dropped my car 8:30am with appointment now it's 12om car is ready…read moreexcept they didn't do alignment they said they need one more hour if I want . Sooooo bad no more

The service is great and the price is right. No frills, efficient, and friendly-- everyone I…read moreinteracted with was courteous and timely. They also offer free cold bottled water and an air conditioned waiting room (though I hardly waited so it wasn't even necessary). Tookie made the experience great with her friendly, positive attitude and was very helpful-- she's the reason I'll be returning for my next oil change and will be recommending this location to others. Highly recommend!

Be weary going here. I went in for an oil change and ended up leaving being told I need new brakes…read more They made it seem like it was urgent and I should get it done there that day or take it back soon and have them do it. I went to a trusted mechanic shop over in Roswell later on and was told my brakes were all good at 50% and I shouldn't need them replaced for another 20 thousand miles or so.

I did not have a great experience at this location. The customer service was lacking, and throwing…read morea tantrum when someone show a coupon was not very professional. A bit of training on how to talk to customers and basic etiquette would go a long way. Ever since it was sold to new owners, the place has been going downhill faster than a soapbox derby car. After being a loyal customer for over 5 years, I've decided to take my business elsewhere. I won't be returning for any car work, no matter how tempting their so-called 'deals' might be. To the management: Get some training on how to talk to people. It will go a long way for you. And next time, maybe take the red stuff out of your mouth before speaking to a customer. It's not polite to chew and talk while making a transaction. I felt like Neo from The Matrix trying to dodge your spit! ###### "Response to Precision T. Owner " ##### Thank you for reaching out and attempting to resolve the issue. However, the front desk guy who checked me out already expressed his sincere wish to never see me again. I have no problem with that. Just as your establishment has many customers, I, as a consumer, have plenty of other places where I can spend my money without being treated like a nuisance. I came for an oil change, not a lesson in rudeness. This experience has left such a bad taste in my mouth that even brushing can't get rid of it. I just want to warn any potential visitors to wear their metaphorical armor if they decide to patronize your establishment. I'm sure if this happened to me, it's happened to others, yet the front desk guy is still happily employed. Instead of offering apologies, maybe consider sending your troublesome employees to some kind of therapy. On a side note, your mechanics have always treated my car with respect and done a fantastic job. With that, I bid you farewell.

I would not recommend anybody to trust this business I went for brake change and they didn't even…read morescrew in my caliber half a mile down the road my caliper falls off , I have emailed them I went up to the store talk to a manager and she told me she couldn't do nothing but give me a free oil change iam taking legal actions .

Always friendly service at such a great price. The owner and his wife are great! The other workers…read moreare awesome to and very courteous.

Service requested to fix the engine light issue. They have identified the problem using smoke test…read moreand fixed the issue with cheap labor cost. This is right place to go

Todd was so nice and accommodating on a Sunday! He took me in as a walk in and treated me with such…read morewelcoming customer service! My TPM light came on and he checked it for me and filled up my tire with air. Great service!

Had a great experience here today, unlike the previous times. I had a slow leak in one of my tires…read moreand expected to be told that I would need a new tire (or 2), but I was told they found a nail and could fix it and was in and out in no time, unlike before when you would have to wait and this was all due to the new management team, Jason thanks and I am now happy to recommend this Pep Boy location.