You can get it if you really want You can get it if you…read morereally want You can get it if you really want... 4/5 Service Limited review. Came in to return an online order. Buyer beware you won't get shopping refunded. There was a really long line when I arrived. Thankfully it went by rather quickly for the size. 5/5 Parking Parking is abundant in this shopping center. You don't have to walk far unless you don't like parking next to anyone, plenty of those spots available. 5/5 Likelihood to Return Overall the store was very tidy compared to other NR. I'd stop by here next time I'm in the neighborhood. Psalm 122:1, God bless and Stay Prayed Up

I'm going to be honest here. Sometimes we shop when we are low on funds. Sometimes, times is tough,…read morebut maybe we need to buy a gift. Let's be real with ourselves--most of us are not part of the 1%. That interlude matters because I was at the register with my mom when her card declined. She was trying to make a payment and then, immediately after, use her card to buy our merch. Let me just say--it was a timely transaction and very public. However, our cashier was the opposite of judgmental. She was kind. Honestly, truly kind. [Amy, are you a Christian?] My mom was shaking, embarrassed, and trying to just get out of there. I stayed calm, coaching her through it and explaining that it was fine. Amy kept apologizing, saying sorry, and going above and beyond to smooth out the chaos. This is that part of humanity you hardly get to see. Forget customer service awards--Amy, you deserve a big blessing. Nordstrom Rack should be so appreciative to have you. I hope they see your value and give you more. Thank you for being a kind human!

"I had the most wonderful experience at Chantecaille skincare inside Nordstrom Brea, all thanks to…read moreRyan. After a really dismissive and unkind experience at the Shiseido counter, Ryan was a total Heaven sent. He didn't just sell me a product; he truly cared. He was incredibly patient and took the time to listen, turning my entire day around with his genuine warmth and expertise. If you're shopping at Nordstrom Brea and want to feel seen and valued, go find Ryan--he is an absolute angel!" Nordstroms....... Do let him get away great Loyalty and Character. Character keeps you shining in a crowd! Thank You Ryan! Lola

i "had" been a "super loyal nordstrom for life" type of customer for the past 48 years and always…read morereceived excellent customer service to my complete 100% satisfaction at the store level and nordstrom financial services for credit card needs. however that iconic old saying "the nordstrom's way" started "crumbling" in june, 2025 when i started noticing customer service decline! then i read online that a majority interest of nordstrom corporation was purchased by a mexican department store retail chain named el puerto de liverpool for 6.25 billion dollars. the transaction closed in may, 2025. so this made sense now: a new owner and new policies!!! i was hoping for status quo! i was fooled and dead wrong!!! unfortunately, approximately a month ago [march, 2026] this has all changed for even worse news!!! [and extremely quickly] nordstrom financial services has merged with td bank [a large east coast bank] and recently i have received horrible customer service on numerous occasions! i have spoken with several supervisors and managers and they have informed me they have an ongoing problem if they put you on hold, when they come back on the line, you will be able to hear them fine, but they can not hear you and will abruptly terminate the call!!! additionally, i was a ikon club member with nice perks & benefits and a dedicated customer service 800 line have all been eliminated!!! i feel no longer valued and their loyalty to me abruptly stopped; so now my loyalty & patronage to nordsyrom has also quickly stopped!!! for these reasons i don't think i will be a nordstrom customer any longer! ¡adios amigos! ¡¡¡thank you for the pleasant memories over the past half century!!! mr. alcaraz april, 2026 ps: attention nordstrom senior management: if you want to investigate my claims and contentions, i strongly suggest you terminate your credit card servicing agreement with td bank because they will continue to destroy your image very very quickly!!! nordstrom's now feels like a mervyn's or sears!!! to whom it may concern: thank you for taking the time to read about the quick downfall of nordstrom; )so sad what it has now become! an overpriced retailer with terrible service!!!

What went well, let me tell you, Paisley was my amazing customer service experience hero!…read moreI was looking for an item and couldn't locate it.She took the time and care and effort to go to the back of the store find the item and bring it back all with a smile in her face, and a huge heart that said, I mattered most to her to make sure that she was living the Target brand. Thank you, Paisley!!!

I don't have any negative yet only positive review about this place since it's my first time…read morestopping in but this two level store was pretty cool.

This Macy's store is very large, super clean, and fully stocked…read more I did not notice a single empty shelf, cabinet, display case, or even an empty hanger during the entire time my wife and I visited this store. GREAT job to the employees for keeping inventory out and available for customers. Many items were marked down, which helps make shopping here a positive experience for customers by giving them more value for their buck. I purchased a cologne gift set for myself after spraying a sample and enjoying the scent.

Makeup haul!!!! I…read morewent to this Macy's to grab some makeup. Every year or so, I go on makeup hauls to replace the makeup that I have. I think it's good to do that because bacteria hides in your makeup. Even if you clean your brushes and sponges, there's still hidden bacteria creeping around. So, to combat that- I buy new makeup periodically. This time, I was on the hunt for a face foundation, eyelash and eyebrow makeup. I found all of that and more at Macy's. It took everything in my power to avoid the MAC counter lolol I'm such a MAC girlie lol Well, in the past I was. Now I opt for makeup that has some anti-aging qualities. I got lucky and found some sales going on for the holidays. Score! Great value! Service was great. I was in and out pretty fast considering it was Christmas time.

This is a nice Ross store. Clear aisles, clean, neat, well lit, and easy to see display signs. Good…read morepricing. Helpful employees. Great selection. Lots of parking. Quick moving line for checkout and returns.

Employees hate their job and try to take it out on customers, very unprofessional saying they can't…read moreaccept cash even though it's still a legal form of tender. I'd avoid the establishment if I were you. Waiting to hear how the general manager wants to play this.

Low prices and huge selection. Came in for some laundry items and boxer briefs. Unfortunately…read morethey were either out of stock or no longer carry the boxer briefs that i prefer. Walmart did have most of the laundry items that I was looking for. Be prepared for crowded aisles and some rude customers. But the prices are low so you can either pay more in hopes of better clientele or suck it up and get in and out as quickly as possible. I'll return.

Baby girl and i stopped at walmart a few weeks ago and got some Christmas decorations. They had…read moresuch beautiful trees and decorations. I wanted to get so much stuff but only so much room lol.. but found some stuff and they had such beautiful trees I had to take some photos of them. Made me want a new tree, busy always at this location but it's convenient and easy to find things. Customer service is usually always friendly here too and big parking lot but its always busy. Not my favorite location but I do come here the most out of any walmart. Have a beautiful day, be kind to everyone thank you for good customer service. Aloha

First time at this location, I'm not a huge fan of Burlington, but my husband was returning…read moresomething and I tagged along. The store is pretty spacious inside, and was surprisingly quiet and empty. There was only one person at the registers, but as the line filled up they did end up calling for back up. Cashier who attended us was pleasant. I walked away empty handed this time, but the prices and selection seemed decent.

Store was chaotic and looks like they had not cleaned up from the day before, but it was already 10…read moream and you would have thought that it was done the night before or before they opened.

I've been to three different JC Penney stores since Black Friday, after decades of hiatus. This is…read morethe best one out of the three I visited. I came here with my wife because I bought a watch for her at the Montclair location. The wristband needed to be adjusted to fit my wife, but that location told us they don't do any adjustments until after Christmas, which sounded weird. We came here to see if they can do it now, and the guy at the jewelry counter adjusted it right away. I guess it helps to shop at a more affluent area to get better service even if it's the same brand. This store also looks more vibrant compared to other locations. I realize JC Penney still gets somewhat of a bad rep compared to other department stores like Macy's and Nordstrom, but I prefer to shop here instead. I get a headache when I step inside a Macy's or Nordstrom because the whole store smells like it's been drenched with perfume. I think the selection is decent for what I need since I don't really care for high-end brands anymore.

While visiting Los Angeles, I wanted to see if I could find any $5.00 deals similar to the one's…read morefound in Las Vegas. I did locate several items $5.00 or less totally $110.36, which, resulted in a savings of $779. 00, Of the (3) day shopping outing, I had a grand total savings of $1795.

This location is super organized and well stocked. Definitely the best one in the area! The…read moreselection is awesome and perfect for gift finding.

The store was very organized and put together. It was quite busy today but all the cashiers were…read morequick and the line didn't stay stagnant for too long. But really I'm writing this review for Emmerson. She was so sweet and patient. Which for a busy day was refreshing! Though it isn't the closest Marshalls to me.. I may have to start shopping at this one!

I really like Brea Mall. It's spacious, modern, and has a nice layout that's easy to walk around…read more The stores always seem well organized, and whenever I've asked about a particular item, the associates have been friendly and helpful with pointing me in the right direction. I also enjoy the food court area since there are a lot of dining options to choose from, and the whole area is usually kept pretty clean. The only downside for me is parking. This mall is almost always busy, so finding a good parking spot can sometimes take a little patience. Even with that, it's still one of the malls I enjoy visiting when I'm in the area.

My dad decided to visit this mall on Mother's Day. It was crowded and the whole mall was renovated…read morewith an expansion of new restaurants, outdoor area, and modern retail stores. They even offer three popular boba tea selections like Chagee, Heytea, and The Alley. It's basically a rich people mall like Valley Fair in San Jose, but has free parking. There weren't a lot of seats for this big mall. They should add more benches to the outdoor grassy area and some shade. It's a really posh mall since their renovation. There's a bus stop located in front of Macy's parking lot, which you can travel around Orange County with the OC Bus and SGV with Foothill Transit. A bit of a five minute walk to the stop, but the buses are convenient.