Great selection of shoes for people with foot problems! I have trouble finding shoes that fit…read morecomfortably and have Velcro straps. This store sells practically everything!!!

Stopped in looking for comfortable shoes. Lane assisted me and got me to the right size shoe for…read moreme. He took the time to measure my feet and explain why I had been buying the wrong size for years. I can't remember the last time someone in a shoe store actually did this. I am looking for a style not in stock but was advised that they can special order from any of their manufacturers. Found my new locally owned shoe store.

Usually everyone here is upbeat and helpful. Today wasn't the case, but perhaps Diane was having a…read morebad day.

Diane and Brenda provided exceptional customer service. If you want to shop and receive the…read moreone-on-one attention while shopping, shop this location. Excellent service and I found exactly what I was looking for.

Welcome to the new Walmart! Where they don't want to refund your things until they are ready even…read morethough you have receipts and everything! I should NOT have to wait over a week even though everything says it was delivered when it was not

Services Selection They can be a little pricey depending on your purchase. Current events aside…read morethey're ok.

I was recently at The Avenue when I saw this J Crew Factory and had to go in. I have a regular J…read moreCrew I visit near my job, so I'm aware of all the styles and prints out this season. But I go in other stores for their clearance section. Happy to report this particular JCF had some good stuff on clearance and I bought a top. Payment was a breeze and the limited service I received was good.

We were at the Avenue on White Marsh today and saw that the J Crew open and we went to go in and…read morefirst we got greeted by the nice man in the front named Trayvon he was very helpful I really like how nice he was with the customers! Like for example if they didn't have your size in the shorts he will order it on the computer also it's free shipping to get it delivered to the store or your home. Overall they had some nice colors also have men's,kids and women's clothing really liked the store recommend to come to the store and ask for Trayvon when you come.

I briefly walked through this Loft location in search of a pair of pants I'd wanted online but were…read moresold out. I found the coordinating top, but alas, no pants. I didn't have time to peruse otherwise, but the store was clean and organized. I'd return.

I shop online. So let me share. I purchased 10 items from Nordstrom. All shipments included a…read morereturn label. It is a pain free process. I purchased from Soma different items and paid with PayPal. Before the final click completing the purchase Soma tells you clearly returns for items purchased online with PayPal must be returned by mail. Perfect I understand before I complete the transaction my return options. Now onto Loft. I purchased three items online. All beach coverups. I then went to return all three. I attempt to use the online system however Loft has designed the online return procedures to make it as difficult as possible. But I note it will cost me $ 7.95 to return by mail and free to go to the store. Once in the store I deliver my unworn items with tags in the original packages. I am told swimwear cannot be returned in the store. I am forced then to pay the return fee and once again try to navigate a deceptive system designed to frustrate a consumer and thus the Return is never complete. That's my first issue. When you are shopping on line it is not made even remotely clear the return policy. Frankly you have to go to three areas of the website to see what the return policy is on swimwear. On the receipt finding the policy at the bottom in the smallest font possible again hides the policy. I find this appalling. Surely all retailers have their own policy. However consumers should be able to understand the policy in a clear openly designed system. I will pay the return costs. I will never shop at Loft, Ann Taylor or any of their companies again. Here I come Nordstrom.

They were all helpful with my daughter's dress. I think the only thing they made me to address is a…read morelittle more urban style dresses. But other than that service was amazing and the clothes were cute.

We were told by the manager that we could only take 4 items in the fitting room at once, then we…read morehad to come out and wait for our turn again to try on another 4 items. We were dress shopping for homecoming. This is not efficient for the customer OR the store. He was very rude and told us we weren't aloud to hold up a fitting room that long - even though we were clearly on a mission to make a purchase. We put the items back and walked out. The stingy rules and the quality of the dresses did not match. Many dresses had pulls, stains, rips, etc... We went back to Macy's and HAPPILY paid WAY more than what we would have for better quality items. DO NOT RECOMMEND! One star is too generous, although it was required to post.

We were in the store, alone (not a single other customer) for about 20-30 min. There was a TON of…read morethings to sort through and choose from. The young woman "working" never, not even once, asked if we needed help. She was "busy" on her phone from the time we entered to the time we left. At checkout, she had the audacity to ask if we found everything ok?!?!?! Uh, you should have asked that while we were sifting though your merchandise. However, she was VERY nice when we checked out. She told us about some of the other sales and all. When the staff arrived, they said "Stop playing. You know you're not really working!" Her response..."Huh, I'm chilling". I will NOT be back. There is NO reason you have a single set of customer's in the store and the only reason we know you're in the store with us is because we over hear you on a personal call.

This is a very low end version of forever21. They actually have very good quality and prices on…read moreleggings and footless tights and very good deals online. I actually was surprised at the quality of the items I got in the mail. I did not know that this was a teen store until I had to return some stuff I got online and was in line with babies having babies. Being a new mom myself, I felt really old as I am not this store's target demographic. Forever21 or H&M has a better range I think. Customer service was chaotic and the line was not orderly. This place is kind of like the rainbow or g and g of my day. Some of the items are of pretty good quality but most of the items are not...

Very busy! Parking is hard to get along the store area. Today I had my flasher on to indicate I was…read moreturning to park into a spot, there was a car trying to back up. Not even within a minute of stopping to do that security came over to ask me why I was sitting and wanted me to keep moving, which the other car started to back up so I went into the spot.

The Avenue is a very cute outlet "mall". While there aren't a ton of clothing and shoe shops, there…read moreare a lot of personal service and unique food options. I've frequented the area for quite a few years and can say they the businesses that lease here change fairly often. Shopping choices do seem to be catered to a certain [middle age] crowd. The outside lawn area is a really good spot to hang with family and friends; during the warmer seasons they'll have swinging benches and a nighttime concert series with live bands. During the colder seasons, they transform the area into an ice skating rink. If you like farmers/flea markets, stop by early fall mornings - lots of good vendors for jams, candles, pet goods, etc. Lately they have been enforcing the chaperone/minor curfew policy. I think it helps keep the vibe family friendly and makes the place feel secure.

Do Not order anything from this company. I returned merchandise over a month ago. They keep saying…read moreit takes 10 days to process a refund, well it's way past that! They claim they don't have supervisors. And you can't talk to anyone in the United States!! Horrible customer service!! No excuse!!

Great selection, not too high prices, employees were extremely nice and helpful. When I walked in I…read morewas greeted and was explained the sale price. I was I was approached again by another employee to help. Never been here before but it will now be my go-to store. Good job fashion to figure, you're doing it right!

I love the shoes here, very different and inexpensive. I have a taste for difference and even…read morethough these shoes don't hold up for ever they are very different and I get a lot of compliments on them. People often think they are more money then what they really are.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.