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    TJ Maxx

    3.2 (10 reviews)
    Open 9:30 am - 9:30 pm
    Updated 1 week ago

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    6 years ago

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    3 years ago

    Rude and poorly trained staff. Learn how to talk to your customers before you loudly gossip and talk about them.

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    6 years ago

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    8 years ago

    Decent TJMaxx, not as nice as the bel air one but clean and organized. Parking lot is large and there a lot of other stores in the area.

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    8 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    LOFT

    LOFT

    3.0(4 reviews)
    0.7 mi
    $$

    I briefly walked through this Loft location in search of a pair of pants I'd wanted online but were…read moresold out. I found the coordinating top, but alas, no pants. I didn't have time to peruse otherwise, but the store was clean and organized. I'd return.

    I shop online. So let me share. I purchased 10 items from Nordstrom. All shipments included a…read morereturn label. It is a pain free process. I purchased from Soma different items and paid with PayPal. Before the final click completing the purchase Soma tells you clearly returns for items purchased online with PayPal must be returned by mail. Perfect I understand before I complete the transaction my return options. Now onto Loft. I purchased three items online. All beach coverups. I then went to return all three. I attempt to use the online system however Loft has designed the online return procedures to make it as difficult as possible. But I note it will cost me $ 7.95 to return by mail and free to go to the store. Once in the store I deliver my unworn items with tags in the original packages. I am told swimwear cannot be returned in the store. I am forced then to pay the return fee and once again try to navigate a deceptive system designed to frustrate a consumer and thus the Return is never complete. That's my first issue. When you are shopping on line it is not made even remotely clear the return policy. Frankly you have to go to three areas of the website to see what the return policy is on swimwear. On the receipt finding the policy at the bottom in the smallest font possible again hides the policy. I find this appalling. Surely all retailers have their own policy. However consumers should be able to understand the policy in a clear openly designed system. I will pay the return costs. I will never shop at Loft, Ann Taylor or any of their companies again. Here I come Nordstrom.

    rue21 - Great sales

    rue21

    2.5(4 reviews)
    1.0 mi

    We were in the store, alone (not a single other customer) for about 20-30 min. There was a TON of…read morethings to sort through and choose from. The young woman "working" never, not even once, asked if we needed help. She was "busy" on her phone from the time we entered to the time we left. At checkout, she had the audacity to ask if we found everything ok?!?!?! Uh, you should have asked that while we were sifting though your merchandise. However, she was VERY nice when we checked out. She told us about some of the other sales and all. When the staff arrived, they said "Stop playing. You know you're not really working!" Her response..."Huh, I'm chilling". I will NOT be back. There is NO reason you have a single set of customer's in the store and the only reason we know you're in the store with us is because we over hear you on a personal call.

    This is a very low end version of forever21. They actually have very good quality and prices on…read moreleggings and footless tights and very good deals online. I actually was surprised at the quality of the items I got in the mail. I did not know that this was a teen store until I had to return some stuff I got online and was in line with babies having babies. Being a new mom myself, I felt really old as I am not this store's target demographic. Forever21 or H&M has a better range I think. Customer service was chaotic and the line was not orderly. This place is kind of like the rainbow or g and g of my day. Some of the items are of pretty good quality but most of the items are not...

    Photos
    rue21 - Lots of T-shirts

    Lots of T-shirts

    rue21 - NO customer service

    NO customer service

    rue21 - Totally empty store

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    Totally empty store

    TJ Maxx - deptstores - Updated May 2026

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