This is the second time I've been to Hazel Dell Tire Pros and just like the first time I had a good…read moreexperience. My wife punched a hole in the sidewall of one of her tires and I went to have it replaced on a Friday afternoon. However, it turned out they didn't happen to have the tire I needed in stock but did have it in Portland and could have it there on Monday. This wasn't a problem for me. However, when Monday came, it turned out my wife and had had a miscommunication and she wanted to have both the front tires replaced rather than just the one. So, at around noon, I called Hazel Dell Tire Pros and let them know about the situation. Although they had only gotten the one tire from Portland as we originally had discussed, they kindly sent somebody over to Portland again and picked up the second tire and had me out the door before 3 o'clock. Staff is helpful and friendly, and the prices seem reasonable.

On the way to visit my friend in Portland I got a flat tire due to a big pothole on the freeway. I…read morewas able to change the tire and make my way to the local Les Schwab the next day. When I got there, they had a two hour wait. I searched for a nearby tire shop and found Hazel Dell tire pros. I called and they had immediate availability. When I got there the man that I spoke with on the phone immediately checked out my tire in my trunk and told me I would need to replace it. He did a quote and it would've taken a day to get the tire which I didn't have because I had to head back home but the quote was very reasonable. He then double checked that I put the spare on correctly and tightened the bolts to make sure it was safe. He didn't charge me and was super friendly. I highly recommend this business. I'm not sure why people are willing to wait two hours for poor service, when friendly service is right around the corner!

Came here for tires to be installed on my new car with wheels that have 5,000 miles on them…read more Original tires on the wheels from the factory. They damaged every wheel. Every wheel has these gouge dots that are deep in the aluminum. They also didn't remove the factory wheel weight adhesive and lazily stuck new weights on the old adhesive. In conclusion they damaged every single wheel and did a lazy job. Very sad work.

We were extremely impressed with the service at this shop! We ended up there randomly because our…read moreFord Explorer died within walking distance of the shop. When our mobile mechanic was unable to diagnose the problem they agreed to take on the repair. They loaned us their car pusher to move the Explorer from the Walmart parking lot where the SUV had come to rest. They were genuinely interested in the puzzle of the problem. The shop manager even purchased the needed part after hours to have it ready for the next day. The price was reasonable and the repair was quick. We have found a new repair shop!

Discount Tire - Save now, spend hundreds (if not thousands) and hours later…read more I bought four tires from Discount Tire about a year and a half ago, expecting them to last for years. Instead, I ended up wasting countless hours, hundreds of dollars, and eventually over $1,000 replacing them only 10,000 on these tires. About a year and half after purchasing the tires, my car started pulling hard to the right. Discount Tire told me it was probably an alignment issue, so they charged me about $200 for an alignment. Before I left, I specifically asked if the problem was fixed. An employee drove the car around the parking lot, came back, and confidently told me it was. The moment I pulled onto the main road, the car was still pulling just as badly. I returned again. They inspected the tires, said, tires are not worn but rotated these anyway, checked the alignment again, and still sent me home with exactly the same problem. At no point did anyone identify the real issue. They said tires are directional so were only able to rotate same side back to front. Thinking something might be wrong with the car itself, I even scheduled a dealership diagnostic. Thankfully, before wasting another half day and more money, my husband temporarily swapped the two front directional tires just as a test. The car immediately started pulling to the LEFT instead of the right. That proved the problem was the tires--not my alignment, not my suspension, not my car. Then few weeks later one tire completely failed and one day when leaving the house it was completely flat. I took it to Les Schwab instead. Within minutes, they found the tire had internally separated and could not be repaired. Here's the part that shocked me the most: Les Schwab immediately recognized that these were winter/snow tires and explained they are not intended to be driven year-round in our climate. That was the first time anyone had ever told me this. All 4 tires were separated and not usable. Discount Tire sold me these tires. They performed alignments on them. They inspected them multiple times while I complained about pulling. Not once did anyone mention they were winter tires being driven year-round or that this could be causing the problems. I ended up buying four new tires from Les Schwab. Their package includes free alignments, flat repairs, tire rotations, and a 60,000-mile warranty. The difference in customer service wasn't even close. My experience with Discount Tire felt like this: save $100 today... then spend hundreds more later on unnecessary alignments, waste hours chasing a problem they couldn't diagnose, and eventually replace a $1,000 set of tires far sooner than expected. That's not a bargain. That's expensive.

I bought my second at of tires from this Discount tire. The tires weren't expensive, but the…read morequality paired with the value, will have me coming back. Mostly because of the stellar service - this crew really has service prioritized. They don't try upselling you - when you ask them what tire they put on their families cars, they tell you.

Thank you, Mr. Auto! You came through for me again. Friendly, fast service at a reasonable price. I…read morecan get home and back to work again tomorrow now. Thank you!

There's no comparison from others when it comes to honesty, trust and quality service but what…read moremakes it even better is courtesy and respectfulness and Mr Auto's Tire Shop proves it well. Their quality and performance teamwork front desk personnel to the mechanics and business persons are top notch. My family wants to thank them all for the service they all perform and the tire they repaired as well. I don't want to forget that there's two entrances...one entrance facing Millplain St. and in the same building at the West end is the other entrance. Plenty of parking and disabled parking, well lighted and signed areas. Sincerely thank you from my family and community. L.V.

Wrong alignment done on low car charged me $120 to still…read morehave my car with a crooked steering wheel. I went back and told him about the issue and he blamed it on my suspension. I had gotten my car completely checked before I went to go the alignment done but he insists that it's because of my suspension. I was also told that he would have to charge me $50-60 more just to check if he did it right?? even so he said that he can't guarantee that my steering wheel is going to be straight. I would not recommend coming here for an alignment if you have a low car or car with suspension.

"Wrong job? Don't lecture me, kid."…read more I came to your shop with one specific issue: my car was pulling to the right, even though the steering wheel itself was straight. I expected professional service and a solution. Instead, I left with an even bigger problem -- now the wheel is crooked, and the car still pulls to the right. I returned to your shop and calmly explained that the problem remained. I told you that now, to keep the car straight, I have to hold the steering wheel slightly to the left, which is uncomfortable and unsafe. Instead of taking responsibility, I was told the job was "done correctly." But when I compared the numbers you set with the manufacturer's specs, the difference was obvious. You insisted the issue was in the suspension and the strut, but even if that were true, no alignment should leave the steering wheel crooked. Originally, the wheel was straight -- after your work, I ended up with two problems instead of one. To make it worse, you told me: "Let's put it on the rack again, and if everything shows green, you'll pay us again for nothing." That's not professionalism -- that's bluffing. I don't need "proof" on a screen. I need results. Instead of correcting the problem and setting the values as close as possible to the manufacturer's golden range, you behaved unpleasantly and arrogantly. My car is over ten years old, and I understand perfection isn't easy, but professionalism means both proper work and respect toward the customer. Sadly, I saw neither. The person who performed the service showed rudeness, disregard, and a complete unwillingness to listen. These qualities are unacceptable for someone entrusted with people's safety on the road. At another shop, they told me: "We can fix this." That proves the problem isn't my car -- the problem is the poor work and the attitude of the one who did it.

Justin did a great job. Fast friendly service answered all my questions. 10 out of 10 would…read morerecommend

We purchased tires. We were told that an alignment was needed for a higher price of about $150…read more THE CAR IS PERFECTLY ALIGNED ALREADY! I looked at the old tires. They were precisely worn and showed the same tread depth Left, Center, and Right. The employee admitted that an alignment is unnecessary. Les Schwab has a policy to recommend items that are not needed. That is dishonest. Dishonesty at the corporate level is more troubling that a bad employee. The bad employee is now at the top and cannot be stopped. I would not buy anything from this company.

The techs were so speedy and so kind, and I felt the pricing was very fair! We got a tire patched…read moreand then replaced in the span of about 2 weeks (bad luck with nails on the road ) and they were great both times!

I was so happy with this place. They were so nice,fast and have such reasonable prices. If I could…read moregive more stars I would. Thank you Double J.

I have taken my car to Gills Point S twice in the past month. First, to get a replacement tire for…read moreone that blew out while I was driving on the highway. The first shop I visited quoted an unreasonably high price for a new tire. Gills' quote was fair, and they mounted the tire and returned the spare to its nest in the trunk with skill and dispatch. Second, my car started telling me it needed service. Because it was fairly new to me, I didn't know what that meant. Gills took the l time necessary to talk with me about what was and was not needed. They were patient and understanding of my comparative ignorance of things mechanical. I recommend them highly.

Quote for tires was made quickly and was competitive, but didn't fit my time requirements.read more