I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

My brother bought some parts that turned out to be defective. He wanted to return them, but they…read morerefused. I don't think that's fair, so he tried to contact the manager, but he wasn't able to reach him. Thank you.

The manager with the black hair/beard acts like he just doesn't give AF. He was pompous & rude &…read morepurposely tried to deflect my inquiries about my refund. All of his staff were oblivious as well, I stood alone at the register, in an empty store, and it took 5 minutes for any one of the 6 staff that were on duty to help me. For now on all my car parts purchases will be bought at Advanced Auto up the street. Auto Zones prices are competitive but I refuse to be disrespected by a pompous & oblivious staff.

Absolutely awesome!!! I have nothing but accolades for my MAN TIM!!! Very respectful and…read moreaccommodating he changed my hood struts in the rain and all my passenger head lamp bulbs he's extremely experienced and saved me a trip to that costly TOYOTA SERVICE CENTER !! Every employee there displays excellent customer service!!!! They're the only ones getting my money!! Westminster ONLY FOR MY CAR NEEDS

Carmen was wonderful! bought wiper blades in Fla. they were supposed to be under a year warranty…read more there was no record under my phone number or name or email. Carmen kept trying different approaches. she found them under my car model but nothing about the extended warranty. Carmen honored the warranty and fixed my account to reflect the change. she's the very best at helping her customers. go Carmen!!

Needed a rim & tire for 2011 Toyota Sienna. They seemed to have a competitive price, but we had to…read morefind another shop to get the tire on the rim, valve-stem & balanced. Both parts were $160, but another $50 to get it on the van.

I went into Condon's auto parts in Westminster, Maryland, and Bought several parts. It turned out…read morethat one of the items I did not need, so on August 4 th. I returned it, and they said they would put the money back on my credit card which was $140. The days came and went and I called and talked to their lady in billing and she gave me some story about the the person processing the returns, being out sick, and no one else could do it. I waited and the following week nothing, and I called back again, she told me he was trying to catch up now, he hasn't got caught up with all his work. I called again on. August 26, a full 22 days later, than I did the return. This woman was very rude to me and told me I needed to calm down and talked down to me. I was understandably upset, and I used a cuss word in a sentence, but not directed at her, and she said don't cuss at me, and I said I didn't, I just used it in a sentence. she continued to lecture me and talk down to me instead of working on the problem. I said you can understand why I'm angry, because it's been 22 days.. and instead of helping me , she hung up on me. Then I called back and try to talk to another person who couldn't even help me. He looked up the account online for me after I gave him the invoice number, but he said I can't help you. Then the owner calls me and he proceeded to talk down to me and acted like I did something wrong. I told him his billing department woman wouldn't help me, and I did use a cuss word and I shouldn't have, but at that point I was understandably upset. And then he told me to F*** off, at this point, my daughter heard him say this to me, and came to my defense and started yelling and cussing, because he was on speaker. I told my daughter to shut up and get out of the room, because I was angry because she always interferes on my calls. But absolutely none of the owners business. Then the owner called me a piece of shit and said I'm not gonna help you. You treat your daughter like crap. What kind of father are you? What kind of person are you. you sound like a piece of s**** and I said look, I just want my return. It's been 22 days and I'm tired of the runaround. He proceeded at this point to continue belittling me, telling me I was a bad parent, and a bad person. I said, you know maybe I should just come down there and he started getting an attitude like he wanted to fight me and he's like oh yes, come on down, I would love that....... A slight pause and then, he said to me again, " come on down here" and then he hung up on me. Instead of me going there, because he obviously wanted to fight me and I didn't want to get in trouble. I decided to write this review. I decided to write this Google review to warn everyone. Do not buy anything from them, and if you do, make sure you don't have to bring it back, because you will go thru hell trying to get your money back. and they will belittle you and treat you like it's your problem, that you're mad . I will never do business with them again and I hope this review saves people from having to go through the runaround that I had to go through. It is now the end of the day and they still haven't processed the return.