best set of glasses probably in nearly 10 years, will dig into your insurance options, best for your needs, back for a second set, nice selection of frames, and they will break down your options clearly, before moving forward with the order. High Tech, cornea camera to avoid the dilation, for an option. read more

Best results ever ! Friendly and professional staff. Lots of options available. Could not be happier with my glasses. I absolutely recommend them. read more

Today's Vision has a great selection and the staff is very friendly and very helpful! I have gone to them several times for new glasses, and I am always happy with my results! Thank You Today's Vision doc and staff!! read more

My "old faithful" glasses had finally broken on me, and I was in a bind today. Dr Mark & his team really came through for me. I'd been a patient there for years, and I knew I could count on Dr Mark and his team. I went in for an eye exam, and after I picked out a new frame and placed the order through my insurance, Dr Mark asked if I wanted him to make me a set of glasses that would be ready today, so I didn't have to wear my broken glasses. He had some great affordable frame/lens combinations, and within 2 hours of my appointment I had, essentially, a new pair of glasses that when I get my new one will be a faithful backup just in case. If you need an eye doctor and provider of glasses and other eyeware, look no further than Today's Vision Gateway, featuring Dr. Mark Chavana and his team who will always take great care of you. They are very thorough, and very professional. read more

Very professional. I got an eye exam and the lenses felt a bit funny. They worked with me to correct them and they're much better now.

Updating the review. My FSA Insurance denied the claim from the optometrist because I never received the portion of the document that shows my prescription, appt information etc. This is something I then had to request from them and they had to send it via mail due to HIPAA but, yet I know that there are secure ways to authenticate my identity. After seeing the final bill of almost $500.00 for just a contact lens fitting and exam I WILL NOT be back here. read more

Seemed like a slow and disorganized place. I went to Today's Vision Gateway based on the amazingly positive reviews. I had a difficult time when they didn't inform me about large price differences in contact exams vs eyeglasses. The process of returning for a contact try-on appointment was also not enjoyable (1.5 hrs long in total) and frustrating as the contacts came in a month later than promised. Overall, I have had better experiences at a mall LensCrafters or other independent local stores. I wish them the best, but will not be returning. read more

Dr. Chavana and his lovely staff are so welcoming. If your glasses need repair or fitted, they will take care of you on the spot. It's like a family business that you will keep going back to snd tell your friends. read more

Went there for exam and contacts, tried few different samples, decided to go with one of them, went ahead and got a 6-pack ordered. The actual lens felt somewhat slightly different from the sample after using it for few times. (i only use contacts on the days when i use DSLR, so it is like 3 to 5 days out of a month) Later on i found out that the actual ordered lens was 0.25 differ from the good sample. They ordered it based on a bad sample instead of the good one. read more

I am not sure it is normal wait time but I have been here 50 mins and did not get any test yet. I do not want to come again because it takes too long time to get things done... Wanted to get one star but the doctor is skillful. read more

Updating my review: sad to say they did not uphold their great service. They have failed me twice, I work overnight and came in twice to pick up my frames band they were hours late opening the business. I waited around and called the office multiple times before they opened and didn't get a call back until 2.5 hours later. This is extremely unprofessional! read more

Today's Vision Gateway - Love this location, it's my new favorite place for my eye exams and frames. They accept tons of different insurances - Eyewear & Opticians Near Me - Austin, Texas

Advisor for all Patients needing an exam and Applicants who wish employment at this location. .Patient be aware of this Dr Overcharging you on products and services, plus also file your insurance without placing the correct order you have choose for the lens, frames, or contacts. Overcharging the prices and placing you into cheap products that you havent choose.. Applicants, this Dr does not appreciate you Honesty hard work and always explain that he Do Not have to listen to employees suggestions. Your suggestion will not make a different. Pay is very low with no compensation, have commission but its regulate with strict rules. Life span of employees that have work here is less than 8 months due to this Dr have no employee relationship. All the Great employees that have work here, he ran them away.. Quit not Fired... Beware when selecting this Dr for exam or choosing this place as an employment. . read more

I visited the Gateway location to have a prescription filled. Mind you I had my own frames. During the exam their was no explanation. Then we sat down and ordered my lenses which came to a total of 400.00 out of pocket with insurance. I call my insurance company to confirm what my out of pocket charge would be. Come to find out, I was highly overcharged. Mind you, just three months ago I had the same frame filled with the same specs. Waited three weeks for my former optometrist to inform me they filled the wrong script. My out of pocket cost was 285.00. Today's Vision charged my just about double 400.00. With no logical explanation. The day of the appt. I was leery when he quoted the 400.00 and requested an itemized receipt. I was told they would text it to me. A day passes and I end up calling them the following day to get the receipt. I had them cancel my order, I won't be back! read more

I received fantastic help with my eye care here with Dr. Mark Chavana and his team which everyone was so friendly. I had in the past avoided Doctors but feel very comfortable there. I plan on doing a better job of keeping up with my eye exams now that I have found the place. I would definitely recommend going there. read more

I stopped by Today's Vision for contact lenses and had simply the best experience compared to other previously visited establishments. You may see reviews that state the contrary, but all I can say is that I was provided stellar welcoming service and had every one of my questions answered. I stopped by for contact lenses which I had last purchased when I was 14. I was never able to put them on but 16 years later I wanted to give them another shot. Lawrence assisted me by finding exactly what I needed and discussed everything I needed to know. Dr Chavana was very nice and welcoming and accepted my walk in very quickly despite the fact that I did not have an appointment. Within about an hour their staff had everything ready and taught me how to put them on before I left the building. I now can say I defeated my younger self and Today's Visions staff were very happy that they were able to help. I will not say that the other reviews should be entirely disregarded as we each have an opportunity to voice our opinions. But my hope is that with this review, you can provide the wonderful staff from Today's Vision the opportunity to assist you and experience exactly what I did. A++++ read more

2nd summer in a row coming to Today's Vision Gateway. Staff is extremely friendly and very flexible with scheduling so you fit in at a time convenient for you. I have done many eye exams in the past, but I am pleasantly surprised by the speed of the eye exams as a result of the very modern technology used at TVG. I think that at a first-glance, they may be a little bit more pricey than others you can find on the market but they offer lots of deals/discounts/coupons read more

Ok. They had the best deal for lenses since I didn't need new frames. I bought frames from them in2016. I would never buy frames for them as they vastly overcharge and the frames are just ok but then again it could be the brand that was expensive not them. My real gripe is their service. They always seem like they are doing me a favor by answering the phone and answering questions. I would say go to them for lenses cuz you will get a great deal for frames if you go there compare other places first. read more

Will NOT go back! Today's vision provided the worst customer service experience from the eye exam all the way up to picking up my contacts. Took weeks to get my contacts in and then when I called about them, they told me half of the order was ready. I went to pick them up and they gave me some bogus brand, when I ordered acuvue. They also have a $95 dollars new patient fee. Never hated a place so much! read more

time to update this. as stated 3 years ago, it's still about the same. i read reviews otherwise and still went. lack of quality frames to choose from and they keep you waiting during your exam even though no one else is there! i was befuddled, restless and just turned off by the experience. i should've known better but they did comp a digital glaucoma test instead of dilating my eyes so that was cool. it just seemed that no matter how quickly i tried to do things there, it took long. don't go there unless you really just have to. read more

NEVER NEVER NEVER GO HERE. Two successive pairs of glasses with the wrong prescriptions. Two successive pairs of expensive frames that broke in under a year. Don't be like me. Go anywhere else. Save your money. Save yourself frustration and hassle. read more

Mike is amazing!!!! They found something strange on my eye exam and he was super chill and told me to come back for a closer look (dilation) I came back and all turned out normal but I would have been freaking out without his professional opinion and assurance. I am a customer for life! Oh yeah, I bought 3 pairs of awesome glasses as well. read more

Can I give negative stars? Ordered contacts from 1800contacts and they called Today's Vision to verify my prescription. The geniuses at Today's Vision said the prescription had expired and they canceled my order. Of course, the prescription HAD NOT expired, I had been in during April to update everything & do my yearly exam. So 1800contacts called once more to verify and TV acknowledged their mistake. So I replaced the order, but now 1800contacts needed that verified prescription from the doctor. 1800contacts contacted TV on Nov 11th, 12th and 13th trying to get them to fax over my information to no avail. This place has literally the WORST customer service I've ever experienced. It's not one of two isolated experiences, it's a consistent way of doing business for them. Avoid at all possible costs - I'm calling them today ONE FINAL TIME to get them to f***ing fax my information over so I can get my contacts and that's it. I'm switching over to Eye Joy which I've heard great things about. read more

I've been going to Today's Vision for sometime. The staff is absolutely amazing and so accommodating. Typically I work with Mike, he always has great suggestions for glasses that fit my budget and style but I may have overlooked! They are also great with scheduling and very flexible when I'm running a little behind! read more

I had a great experience the first time I went to this eye doctor in 2015. I can't remember the name of the woman who helped me pick out my glasses, but she was delightful. Last year was another story. I'm overweight and used to doctors asking uncomfortable questions, but Dr. Chavana asked me four times (FOUR TIMES) if I have diabetes. I'd recently had a blood test and know for sure that I am not diabetic, not even pre-diabetic, so I could truthfully tell him no each time. After the fourth time I asked him if he saw any signs of problems in my eyes that would relate to diabetes. He said no, my eyes were perfectly healthy, which leads me to believe that he was only asking because I'm overweight and not having the congruent health problems that go along with being heavier was just baffling to him. I'd rather get my eyes checked without a side of fat shaming, so I'm never going back. read more

What a joke! Can't believe they're still in business. Conned me into buying "lifetime enhancements" on my Lasik eye surgery and screwed me over big time! They "forgot" to tell me that less that 1% ever have more than two procedures in their life! So why do I need "lifetime" enhancements again? What a load! Also... who has ever heard of a 3 1/2 hour eye exam anyway? What the hoo-ha? Run! Run! Run away fast! They lose records, and have a very poorly trained staff. No one knows how to take responsibility here, so don't even bother entrusting them with your vision. read more

Update: Called and they said they would mail out my copy. They have not. Will not be returning to this office anymore. Back when I first went, the service was great and they provided me a copy of my prescription which I would hand to my ophthalmologist due to an eye condition I have. This second time around, seeing the doctor went well but when it came to me asking for my prescription they said "it wasn't ready" and I proceeded to ask for it three times and when they shipped my order (which they have said was to arrive before I left town but did not) they have said they would send it along with it. They did not. Under law, they already have failed to do a simple task of giving my prescription and because of this, my specialist was annoyed and I had to reschedule to another day. This lack of doing is actually costing eye research and it is frustrating that I have to ask more than 3 times for it. Will not return and rather drive 1 hour to see my previous eye doctor. read more

Mimi, one of the employees, there helped me with my visit and was very kind and thorough in her explanations as she proceeded with my various exams. Dr. Chavana is a great optician and helped answer my questions and made me feel comfortable throughout the process ! Thanks! read more

Mary and Dr. Chavana ensure that you are taken care of with priority! My new favorite glasses were damaged and broke, gave them a call and said to come in to check out new frames. I loved my glasses so much that I was able to get the same frame. I'm so excited to get them back! They have a big selection with good coverage on frame shapes, brands, and colors and work with most insurance carriers. I definitely recommend them when you're in need of a new prescription and frames! read more

I came to Today's Vision for a new pair of "backup" eyeglasses today. In addition, I had a special request to get transition lenses for a separate pair of eyeglasses --my fancy "main" pair, which I got from another store. I bought the fancy frames without lenses, while I was out-of-town, at a specialty vintage-ish eyeglass store. Mike (staff at Today's Vision) was great -- my special request was no problem, and he even found a way to apply a teacher appreciation deal to my purchase! I got my new backup eyeglasses, plus lenses for my fancy frames, all at a really great price. Teachers -- check this place out! Right now they have a BOGO deal going on for Back-to-School/Teacher Appreciation. And Mike (front desk staff & doctor's son) is super helpful. There are a lot of teachers in their family-- it sounds like Dr. Chavana was a teacher before he became an optometrist. I also like how quick and easy it was for me to shop for my new backup glasses. I got info when I asked for it, and got space to shop around. Lastly, I should add a note about Dr. Chavana. I had my eye exam with him months ago (and ordered contact lenses). My prescription is excellent. I switched to Dr. Chavana after trying out another optometrist in the area, who gave me a prescription weaker than I had worn in 2 years. Dr. Chavana took time with me during my exam to get it right. Eye exams are sometimes tricky for me (why is it so hard to tell if no. 1 or no. 2 is clearer?!?!). This doc knows his stuff and has a great way of answering questions --must be that teacher background! read more

I will not be going back here. In fact I feel like I need to go get my eyes rechecked. They are not thorough, the Dr. seems a bit disheveled or disorganized, I'm not sure he really was all there when he looked at my eyes. Of course they charged me $80.00 for a contact fitting-which is normal, however they then called me and told me they forgot which contacts they fitted me for and asked me the brand and my prescription. How do you not have this written down? When I came back to pick up more samples-they did not have them ready. And they don't always answer their phone. Again, my biggest issue is that I don't feel comfortable that my eye exam was done thoroughly and I may go to a different dr. To check something that has been bothering me. The dr. And the staff need to take some time off and come back To work with some more focus! read more

The customer service here was great! I had some of my sunglass lenses break, and they were able to figure out what kind I needed and order them for me. A different sunglass place wouldn't help just because I didn't buy them originally there, but the people at vision works were happy to help. The turn around time was quick and they cleaned the glasses up perfectly. 5 stars! read more

Everyone was super friendly. They went above and beyond helping me order Gunner frames online. Taking great care of my whole family now. *edit follows: just read through the negative reviews. kinda odd, considering I've utilized this Doc about six times in past two years, myself and family. Perhaps major changes have taken place, but I haven't seen any signs of what negative reviews mention. Would be good if staff corresponded with some of those yelpers. :) read more

Today's Vision Gateway - Very friendly help! - Eyewear & Opticians Near Me - Austin, Texas

Most of the negative reviews you will notice are really old. I was here about 4 mo ago and everyone I came into contact with were super friendly, efficient and didn't push me into purchasing all the add ons! I read Yelp reviews before I go anywhere new and while the reviews were bad, this location was convenient and worked with my schedule. I wear contacts so I can't speak about the experience when purchasing glasses. They did need to order my contacts (most optometry offices do) but I got a call within a week letting me know they were ready for me to pick up. Overall experience: fast and easy. I live far south but this experience will bring me back north next year! read more

Wonderful group! I highly recommend Today's Vision in Gateway to anyone looking for just that right pair of glasses. They are honest, affordable and have a great selection of frames! Mike was great to work with. I am a senior and needed a pair of progressive glasses to fit my small face. The pair I chose fit my face perfectly but the final product proved to be too heavy for the bridge of my nose. Mike insisted I be happy and comfortable with my purchase, so Today's Vision allowed me to replace the glasses with a different frame at no expense to me. This group was patient, friendly and I am thrilled with the final product. Thanks, Mike and Today's Vision. read more

Mimi (the optician) was incredibly sweet and made me not feel like such a dork-o goober when I did dorky/goobery things and I would like to be her best friend. Mike (the other optician who helped me out with my glasses) was also quite friendly and kindly commiserated with me over my awful insurance and limited choice of frames. Dr. Chavana was also very kind (do you see the theme of this review?) and got me in and out quickly. I want to give like, two stars for my overall experience because my insurance made me pick from a very VERY limited glasses selection and I almost had to ironically choose some old man aviator-type frames. But that is not the fault of the lovely people at Today's Vision. Protip: if you ever have a choice between vision insurance, don't use Davis Vision. And hey, company owners out there: for the love of god please be nice to your visually-impaired employees and don't make them use Davis Vision. What has this review become? I'm so sorry, guys. Go to Today's Vision Gateway. They're all very nice. read more

Went in for an eye exam. They are taking great preventative measures for being sanitary during Covid. They take your temperature at the door, masks are required, and they have you wash your hands prior to the exam. Their equipment is new and great technology. Staff was very friendly. read more

One year update: Feel uncomfortable with the glasses. After a whole day's wearing the glasses, I feel eyes dried. Just wore several times of the glasses this year because it is too uncomfortable. read more

I had a really great experience getting my glasses. Taylor was very helpful, knowledgeable, and easy to deal with. This is by far my best experience in buying glasses ever! read more

Dr. Chavana is amazing! He has personally gone above and beyond to make our family happy. We originally came to him looking for frames after receiving poor treatment at a different optometrist. I'm sure he could have found something to charge us for after all the help he provided (he even verified my prescription as a courtesy) but he was fair, friendly, and polite. They have a great selection of frames too!!! His staff is pretty good. However, the guy who helps you pick out frames is notorious for trying to upsell you. Don't be afraid to ask questions about what he's trying to sell you because there is most likely a much cheaper alternative to what he suggests. I purchased some Versace and Gucci frames so it's not like I'm a bum. Maybe he's on commission?? Having said that he has always been polite and does give you what you want if you know what to ask for. Overall, I have to recommend this place! I have been to several places that are rude and snobby, this is not the case here. read more

My experience here was easily the best I've had at an optometrist. The staff was friendly and relatable, the office was clean and had a great selection of frames. I made my appointment the day before and when I got there the service was streamlined and efficient. Dr. Chavana was professional and kind and took the extra time to really discuss the problems and solutions for my vision problems. He even spent time helping me to choose the perfect frames. I highly recommend this office and Dr. Chavana especially. read more