I love Shippers! We have used them several times and will continue to do so. Whenever I come…read more with questions/concerns they are very responsive and pleasant and never make me feel that they dont have time for me. They are attentive, responsive and go above and beyond to be sure things are right. That sort of great attitude tells me that they value my business! About how many places can you say that these days? Brittany is terrific! I highly recommend them.

Owner was rude, and the work was very shoddy!!…read more Shipper's was to repair a couple small dents on the bumper of our Acura TSX. When we went to pick it up, they had not repaired one of the dents, the grille didn't fit right, a piece of the bumper was very loose and gapping, lots of dirt in the paint, and the interior was quite greasy. We told them we would not accept the car, and left it there. The second time we went to pick up the car they had both dents fixed, but there was still trash in the paint, and the interior was still dirty, so we left it with them again........ The third time we went to get the car. The trash was out of the paint, and as soon as we turn into their parking lot we see swirl marks all over the side of the car!!!! They had wiped down the car with it dry and damaged the paint on the entire car. There was still dust from rubbing compound on the hood, and when the light hit it right, you could see where they had wiped most of it away, but not that spot. Then we look inside the car and find that the kickplate is muddy and so is the floor mat. Customer Service?! The owner claims that they washed and vacuumed out the car? Then why does the car have spots on it that were there when we left it, and why is there dirt inside the car?! Sounds like someone doesn't know what he's talking about. Once we got the car home, we found on top of all the dirt, grease, swirl marks, that they had broken a part off of the seat!!!! The owner stated they completed the work they were supposed to do(front bumper), but will not take responsibility for the concerns he created with the rest of the car...... M. Poe

I'm a big fan of family owned businesses. I am a baby boomer and grew up around family businesses…read moreall my life. Varden & Son lived up to the experiences I had with other family businesses for the past 70 years. The staff was amazing. The work they performed was amazing. But don't take my word for it. Find out for yourself. As for me, they get a 10 out of 10.

They were able to get me set up on a day I was able to wait in person. They gave me a very fair…read moreprice, did amazing work, and even gave me some advice on how I should be able to do some more touch-up spots myself if I ever need to. They're kind people, and the waiting area has a fish tank, which is great.

You are never sure what you will get in a new town and need auto repair. I had gone once before to…read morea non-dealer in the Boro and they caused more problems than they helped. I was desperate and feel blessed that I found Reagan and his team. They had my alternator installed in under 2 hours and recharged my battery. Absolutely the highest rating and praise for this shop. They will be my new goto and I feel comfortable recommending, in case anyone asks.

this place has turned to garbage since new mechanics are in…read morethere. Dont know if its the same owner or not.

This place is a circus if not a complete joke. Only call themselves Elite so they can charge you…read more$200/hr for labor, no matter if that's towards a down-pipe change or a fog light install. There's not a trace of 'Elite' in this establishment. From the people, to the skill of doing a job or even the sincerity towards a customer who's not paying $$$ so that you can have an inflated idea about yourself. Got a quote for over $6K for new downpipe, pads and rotors and an intercooler. It was expensive for sure but I thought they'll do a good job. My Focus RS is my daily and I was quite clear to Rich on how important this car is to me and the main reason behind taking a hit on the wallet. He seemed to understand everything, clearly it was only to get me on the hook. They took ~50% advance said we will call you when the parts are in and schedule a date to get the job done. A month, multiple follow-ups and their failing attempts to explain their knowledge of 'supply-chain' and why it's normal that they don't have a clue on when they parts would arrive, we finally had all the parts and scheduled a date. Surprisingly I get the update the next day the car is ready. I go pick it up, make the last payment and leave. A couple of weeks go buy and I'm beginning to smell the emissions in the cabin. I thought to check the tune and couldn't find the OBD port in the car! Called them about it and they said to bring it in to take a look. I mentioned the missing OBD port. Couple of hours later I get a text, your vehicle is ready for pick-up. In the text they also mentioned that there was nothing wrong with their installations and the OBD port was not found. So again I had to call Rich's tells me we checked everything, everything is tight and good. I told him so what about the smell and he says well that only happens if you turn on the AC! Unbelievable. After having to explain it again to Rich he agreed to take another look. Got a text a few hours later saying your vehicle is ready for pick up. Nothing about the issues so I call and the lady (who has ZERO manners with a hopeless attitude problem) says Rich will talk to you when you come to collect. Confused i showed up and he came out to say they did a smoke test and guess what, there was a LEAK. Immediately he got defensive, said 'it could be leaking from anywhere, we can't really see in the video... BS' when it was right where the downpipe goes on the turbo. I told him what's next, the car is undriveable right now, can't have the emissions coming into the cabin. He couldn't care less. He said 'we don't do that job. Maybe the new parts broke some old parts and started walking away'. Told me I was 'pissing him off'! Lol probably because his scams were coming undone and it was time to run back inside. This place is pathetic. If you've got lots of extra $$$ lying around, want a poorly executed job and be treated in a way which makes you livid, yes this is the place for you.

Thier customer service is terrible and they lied to me about the quality of their products.read more

Excellent craftsmanship. Affordable and a pleasure to do business with. They have installed…read morelighting and worked on my classic car stereo system. They are the best around. They are also 30-miles from me but well worth the drive.

From beginning to end I had nothing but an above par experience. This is the best audio shop in a…read more150-200 mile radius. They answer any questions, don't make you feel dumb, connect with you on a personal level and the audio level. These dudes love car audio just as much as we do and want to make sure we leave as happy as possible. I had no issues and my car was done a day earlier than expected. I am genuinely 150% satisfied with everything they did. They made the box even better than I had envisioned, and I have nothing bad to say other than I didn't come sooner... Audio isn't all they do either, I beg you to check this place out. Thank you Chris & Andy for everything you did and getting the golf to the place it is now.

So after posting this review, and calling multiple times to get someone here to hook us back onto…read moreour Google Fiber WiFi, we had a few visits from HiFi Buy techs, and FINALLY Gary came here, spent hours checking EVERYTHING and found an old piece of hardware that was mucking everything up. We now have fantastic WiFi speeds, and the coordination of audio and visual components in our house are working great. Thank you, HiFi Buys for getting our systems back online. And thanks especially to Gary for his dogged search to find the electronic "bad seed" that had been mucking up the works!

My experience with this company has been, the only word to describe it, bizarre. The level of…read morefrustration and amount of run around I have been getting is nothing short of maddening. In short, I was working with a very nice salesperson starting back in January. Landon was patient, very attentive and available. Part of the problem, in my experience, is the fact that the business runs 100% on commission. So, at times when my salesperson was not available, I could get no one else to step in and help. One time I was in the story waiting for nearly 30-40 minutes since the sales rep was with another customer and no one else in the store was able or willing to help me. I was there to pick up audio cabling for a home improvement job I was doing at my home. As part of the home improvement, I purchased nearly $2500 of equipment - all quality equipment so no issue there. I also was looking at an 83 inch TV to purchase and a custom HDMI cable. The cable was a custom build based on the length I needed. When the cable arrived, I had only a day or two to install it as the drywall was set to be installed. I called the store and asked if they could overnight the cable to me (I live about 40 minutes north). Well, since only my sales rep could do anything at all on the account, the person who I spoke to and asked to do this, left the request as a message to the sales person. Unfortunately, the sales person was on vacation. I had to call him to find out it was not sent and that the company would charge me $14 to ship it but that it would take 2-3 days. Since I no longer had the 2 day lead time, I had to drive to pick it up. When I got there, I asked the person who I initially spoke with why he did not simply ship it the 3 days or so prior when I called. He said only the salespeople can handled this. Then, the lady at the counter relayed to me, unsolicited, that she was told I was too cheap to spend $14 to ship the (nearly $600) HDMI cable. Having already spent $2500, this was just a silly and unprofessional thing to say. It was at this time that I asked the store manager to cancel a TV I had ordered. The store manager was actually very nice and very understanding and agreed to cancel the order. The order was not a "special order" and, if you read the policy on the website, was fully eligible for the refund. If I had ever taken possession of the TV (I had not) then there may be a restocking fee involved but that was not the case. Fast forward three or four months later, I come to find out that the store manager never processed the requested cancellation. In the meantime, my salesperson quit (good for him) to get a much better opportunity and I was having some challenges getting anyone to return my call to discuss the TV. Fortunately, a wonderful guy named Dustin did call me back and apologized for the experience and told me he would process the refund. He was very empathic and wanted to make it right. I sent a confirming email and was told to wait about 3 days for the refund to be processed. I sent another request for status about a week later as I had heard nothing. I still got no reply to the email so called Dustin. Again, very nice man but he told me that someone else processes refunds - it was out of his hands. This seemed odd as he is the manager. I was told that Stacey was in charge of processing refunds. Fair enough. I called to speak to Stacey leaving 2-3 messages. I also followed up with some emails. All I needed was for her to call me back and discuss this. Instead, I was sent what appeared to be stock email responses. The store's position now is that the request for the refund is too late and that I would need to dispute this with my credit card company. I again asked for someone to call me to walk me through this process and to get some of the details -- what date did they charge me and what exact amount. To date, they have refused to respond to any messages or email and have send me a final email saying they have "decided to terminate our relationship" and now say they will not refund my money. Keep in mind, I have never laid eyes on the TV, do not have it, was told by the manager he would handle (based on this I bought another TV as the first one no longer met my needs) it. I need some details on that transaction and also some assistance on the other products I purchased but this company's position is that they have unilaterally terminated the relationship and, I presume, they intend to keep my money. I now have to file complaints with the Consumer Affairs in the state of TN and may even need to retain a lawyer. Absolutely bizarre experience. In the past I have purchased Wilson Audio and D'Agostino products so am used to dealing with higher end distributers and never experienced anything like this at all. I do think those extremely reputable brands need to be aware of how this company treats customers. I rarely publish negative reviews, but potential customers need to be aware.

My machine is working great! Fixed... Happy to have found…read morethis business very professional and knowledgeable. I am very happy.

My sewing machine needed some repair and I didn't know who to go to. I searched online and the…read moresewing machine repair shoppe came up. I called as soon as I could and dropped my machine off the next day. I was really pleased with Albert and his service. He fixed all my sewing machine issues. Very reliable and trustworthy. I will definitely continue to go back If I need to.

Great body repairs! Sideswiped car looks new! Nice people and prices are more reasonable than other…read moreplaces I went. Highly recommend.

Wonderful people. Frank and honest evaluation made a tough decision easier. I only wish that I had…read morethe chance to see the expert work I am reading about in these reviews.