They were really helpful and knowlegeable about my vehicle. I had to wait for my car for long time…read moreand the nice boys let me use their microwave to heat up my leftover loaded chily cheese fries.

RUDE CUSTOMER SERVICE!…read more You would think that if you have a new customer calling, the person answering the phone will be very helpful and courteous to gain new customers. With this service center, that doesn't happen. Person on the phone will ridicule you for not knowing what needs to be done with your car. This service center needs some customer service training. No wonder their yelp review is so low.

Great customer service and great care of automobile and customer. Didn't stop until issues were…read moreresolved and fixed. I left as a satisfied customer.

Julie & her husband Ken is so nice and super professional! I'm getting a couple of major things…read moredone and some minor things as well. My exhaust was the first thing I've had done and I'm scheduled to get my struts and breaks fixed a little later! I just want to start off with how much they are working with me to get these things done. I'm not rich at all and if I had a stable job I would have loved to take them up on there offer with the credit options. But luckily, they know how to prioritize what needs fixing and scheduled me out for when I'll have the money to have those things fixed. Secondly, I want to point out how fast they got the job done! Julie had told me to bring it in so that they could diagnose the problem for me and that they could schedule me next week if I decided to get it fixed with them. Well, sure enough I bought it in on Friday morning, that same morning they were able to tell me what was wrong and the same day they ordered the parts and got it fixed! I literally got my car back at 3pm and genuinely did not expect that! I saw a sign in their shop and it said that they value their time, well I guess they also value everyone else's time too! I don't want to get into the free things that they did for me because I don't want anyone trying to come rip these lovely people off, but I do want to say the things that they did for me, that they had every right to charge me for, has let me know that I'm dealing with some really good people and has made this place my go-to spot! These are good hard working people who respects the customers that comes through their shop, no matter if you have a lot of money or not! The prices are absolutely doable and they don't pressure you if you can't do everything right then in there! Lastly, I just want to point out that I am a single black woman and the reason I bring up my race and gender is because we all know it matters, especially when it comes to mechanics! But Temstad didn't make me feel judged nor taking advantage of whatsoever! They were so welcoming and knowledgeable! Not only did they triple check my car but they explained every decision & priority to me. I really love that they weren't condescending because I don't know a thing about cars. They simply just explained it so I can understand the what and why! Like I said, as long as Temstad is open & will have me, they will now be my go to place!

I would avoid this shop at all costs. A full description of all issues is beyond reasonable length…read morefor a review, overall I found this shop and ownership to be untrustworthy, unknowledgeable, and incredibly dishonest on more than one occasion. got a $900 quote for a driveshaft replacement that turned into a $1400 job after several days of delay and no updates. the job only needing less than a handful of hours was originally estimated to be completed same day, and while delays can happen not only was I not updated of any delay, every time I called for updates after their time estimates had passed I was told the vehicle was actively being worked on which I now find likely to be untrue. within days/weeks of having the repair made my vehicle went to a mechanic for an unrelated issue and was determined immediately with a visual inspection my vehicle needed extensive frame repair. The repairs were so dire the vehicle was immediately deemed unsafe and this second mechanic refused to even examine the vehicle further stating it was beyond atleast reasonable repair. These damages were not only never mentioned to me by pats auto prior to service but i received and entire stack of paperwork outlining damages, repairs and other suggested maintenance work that should be done on my vehicle, including rust protection to the frame!! When confronted with this issue the owner informed me they do frame repairs in house and before issuing my requested refund wanted to take a look at the vehicle in attempt to make said repairs to get the vehicle back on the road for atleast a somewhat reasonable amount of time. After hearing the owners plans and estimated longevity for the frame repairs I consented provided they would be suitable to pass a nys inspection and at this point the owner declined to do any work stating the vehicle was beyond reasonable repair. It's worth mentioning this vehicle was most certainly in very poor condition atleast cosmetically going into the shop, regardless it falls under good faith at the very least to inform a customer of such severe damage it is a major safety concern. Not only was i not informed of these major issues but the initial vehicle inspection report has been altered sometime between my vehicle leaving their shop after refusing to do the work they offered and the writing of this review and photos will be attached. Additionally a refund was offered in exchange for the newly installed part however there was never any discussion or even any indication that in doing so my vehicle would be returned back to its running/driving yet damaged condition it was delivered in and that parts would simply be removed.

Our Honda Accord needed front suspension and exhaust repairs. The exhaust repairs were good. The…read morefront end suspension and alignment "repairs" were horrible. Within days the suspension issues returned and the after less than 3 months the alignment was so off both front tires were shredded and needed to be replaced. Will never take another vehicle there and will certainly not recommend them to anyone.

Honest, nice people and timely work. Recommend. Wade and Colleagues are solid people and utmost…read moreprofessionals.

have had a great customer service experience. with Clar's, so far they have been honest and upfront…read morewith me about my vehicle whenever I need car repairs. This would be my secound time have my vehicle repaired at thier shop, in the next week or so I will be taking my vehicle to thier shop.

Such a hidden gem I almost don't want to give away my secret spot. Been there twice, was in and out…read morein no time without an appointment. Friendly, fast, and fair.

Cars Need Tires is in the center of the city, not far from the Susan B. Anthony House and Nick…read moreTahou's. In other words, it's not in the fanciest part of town. But don't judge by appearances. I had a slow leak and the first dealership I went to recommended a whole new tire, which, including labor, was pretty darned pricey. One of the mechanics there took me aside, though, and recommended Cars Need Tires. I went, and bang: instant service, and honest. No, I didn't need a new tire. It was a simple patch job. One, two, three, the job was done, and the price was so low I could barely believe it. How often nowadays do you get your car serviced with no waits, no delays, and a price you're happy to pay? It happened to me at this place, and you can bet I'll be coming back. Five stars easy!

These guy's are a very good shop,also accommodate very quickly.Made a call and got me in for…read moreinspection within 2 hours. I would highly recommend this shop to everyone. Thanks again guys. Bob Youmans

They replaced the starter on my BMW for a fraction of what the dealership charged and took my car…read morein the day I called!

I started taking my vehicles here last year after many local people recommended them as being fair…read morewith prices and having great/quality service. The reason why I'm finally leaving a review is because I got rear ended (very lightly) so I drove to them and they did a once over. No charge. Great customer service.

I go to Tire World for more than just getting my winter tires on and off. I got there for basically…read moreall of my car needs. Inspections, check engine lights etc. The staff are responsive and nice, especially because I don't know much about cars. One time I had a light on in my car and they fixed it but the light came back after a few days. They looked at the car again for free. I can't say enough good things about Tire World!!

I needed a last minute oil change before a road trip, and they were able to fit me in same day,…read morehours before. They were courteous in the phone and in person. Service was great and efficient- will definitely use for future car service needs

I had a positive experience with Jim at Rytek automotive…read more I have a 2016 Audi that had some exhaust issues a few months ago. A combination of rust and damage from backing into my garbage bin lid, caused clamps to break off and resulted in my exhaust dropping and dragging on the ground. My car sounded terrible. Pulling into and out of daycare was a bit embarrassing. I was desperate to find an auto shop and stumbled on Rytek. I was amazed that they offered to look at my car the same day, but I opted to bring it in the following day (Friday). Jim communicated promptly and effectively via text. He took pictures of the car and highlighted the issues. They are closed on the weekend but somehow managed to order the parts and do the repair in time for me to pick it up Monday afternoon. They also offered a loaner car if my repair took longer. Overall, I had an A+ experience with Jim at Rytek and wouldn't hesitate to return. I can't comment about their pricing. They seem on par with repair cost googled online. However their ability to fit me in right away made the decision easy. Also I was pleasantly surprised to find a handwritten thank you card with a $5 Wegmans gift card recently. What a thoughtful / nice little touch.