I have been a customer at Stan's Auto for about 20 years. I have found them to be honest and fair…read more I can trust their recommendations about the repairs my car needs. Yesterday I had a flat tire and dropped my car off, with no appointment, before work. Jon took care of the car, replaced the tire and noticed my inspection was up. (Oops!) Bill, the owner, is knowledgable and fair. I highly recommend Stan's!

It's so refreshing to find a car repair center that is honest and respectful. My car had been…read moremaking a strange noise for weeks and I was concerned. Bill Sayles spent the better part of the morning investigating and finally called to say there was a major problem that would cost over $1,300 to fix. I told him to fix it but he recommended I call the dealer and see if it was something they would cover. He was right, it was covered and because of Bill I saved quite a bit of money. Stans garage will be taking care of all of our cars from now on.

Honest, high quality auto care. Conservative in their recommendations. Been a customer for over 35…read moreyears. Three family cars maintained beyond expectations. Very fair pricing. Bob K

Dont ever go here for a engine light on....went this pass monday to have them check it out...He…read morecalls later that afternoon ''DONE'' he says. and a Bill of $600.00.... r u f...kin kidding me. He says his mechanic said it was the purge adaptor-they replaced it. Took the car home. That next day Tuesday less than 24 hours the f...in light comes on again!!!...Are u kidding me!!!!...I called him pissed off and he says bring it in fri. ...there at 8 in the morning.. Car there for 5-6 hours -- picked it up and this Baris Garage had the balls to charge me another 200 bucks...and iam have my fingers crossed its fixed right from this Crooked Business ......Stay Away All!!! ....BBB is next!!!

I highly recommend Chris at Mac Fleet. He's prompt, reasonable, knowledgeable and very…read moreaccomodating. He figured out what was wrong right away, even when roadside service missed it entirely. His invoice reflected a fair price and the ability to pay online was very convenient. Superior service, superior value.

Mac Fleet agreed to send a mobile technician to perform a pre-purchase inspection on a classic car…read moreI was considering buying. This normally involves everything that is checked during a state safety inspection, but with additional checks on the functionality of the vehicle and its systems (electrical, cosmetics, etc). I requested an engine compression test, and was told it would involve more time, which was fine. What I received: 10 photos of the undercarriage and two lines about the seller being old and needing to sell. No start. No compression test. No other photos. No evidence anything else had been examined. Chris was polite and apologetic, and he did adjust the invoice, but I was left with no clear idea about the vehicle, despite paying for exactly that service.

I am surprised by all the negative reviews. I had a leaking tire last weekend and this Firestone…read morewas the closest tire store around me. They are open on Sundays and fit me in the next day. I have an all wheel drive car and they didn't try to oversell me multiple tires (although it's probably recommended to change tires in pairs). But I told them I was planning to sell the car soon and they said it was reasonable to just change only one tire. Employees were friendly and cost was reasonable (-under $200) for a single tire. I have nothing bad to say about this place.

Even after seeing the negative review, I made an online appt to get my AC checked out. They asked…read moreme the make and model of my car and told them what the issues was. I was given an appt. I took time off of work to make this appt just to find out that they don't have the equipment to service my 2019 Equinox because it's too new! Why was I even able to make an appt online if that is the case??? The manager at the store said the call center doesn't know anything about cars so they wouldn't know to ask. I voiced my frustration to her about taking time off to have this appt and not being asked upfront what the refrigerant code for my car was ridiculous! She said, "well I am telling you now! When I called another garage in Fairport, the first thing they asked me was to check the number tag under the hood to make sure they could service my car! I will never use Firestone for anything and also tell my friends and family about my experience!

Timmy Gresens the manager is the best. Tim has always taken…read moregood care of us with all our service needs on both vehicles for years. Tim and the team at the muffler shop and Perington auto are so good at what they do and are very knowledgeable at fixing all automotive needs. They care and are very careful to treat the owners cars like it was their own and also treat us and all customers with respect. I recommend anyone in Rochester to have the muffler shop do service instead of the expensive dealerships. We love Tim and his crew! Chuck and Marlene Gambacurta

They talk about working on RVs so I made an appt. I told them that the generator oil had to be…read morechanged along with the engine oil. When I came to pick up the van. He informed me I had NO GENERATOR. The pipe is visible from the rear of the van!! He said to come back the next day. Only positive thing I could think of that he offered to check it out the next day. I was afraid to go back.

These guys were awesome! We live in Buffalo but were visiting family in Rochester. On our way home…read morewe noticed our tire was going flat. By luck we pulled in here, to inspect our car and get off the road. They were closed but by chance a gentleman was doing inventory or some extra work. He came out to see if we needed any help. He got on the cold snow covered ground and went to work locating the hole. He quickly determined he could patch the tire for us and did so. He could have stayed inside we would have never known he was there. We knew the facility was closed, we just pulled in to get off the road. This good Samaritan came to our rescue and boy was it cold outside. Thanks for your help!!! We would have been stranded forever because we didn't have a spare tire. You guys are the best.

Chili Automotive is fantastic!!! They go ABOVE AND BEYOND ! Multiple people there have ! I trust…read morethem with all my cars needs. I have Mercedes and the dealer said what I needed done. Chili Automotive took a look at the recommendation and could specifically say why they thought it wasn't needed at this time. They noticed a tire that they put on was different the next time I came in and asked me if I changed it and I told them no asked me if someone else had driven my car and I said no until I realize I was at a hotel and then valet kept the car in a parking garage for three days. He actually called two places and gave me the number of a third for the type of tire that was sold in Ohio. As a single mom, I didn't have a ride home. The owner drove me home so again they go above and beyond. Elisa

Recently both the front and rear brakes on my car needed repair. Bob took the time to explain -…read moreand show me - the reason these repairs were needed. I have been taking my cars to Browncroft Service Center for years and have always been treated like a valued customer. I trust Bob and his team with my car repairs.​

used to be excellent. had a problem last year with the engine light…read more They couldn't get it to turn off, hence, did not pass inspection. Took it to the dealership and it passed right away. either his equipment is outdated or they are desperate for $$ by fudging the labor costs. Will never go back.