I have been going to Perinton Auto for several years now. They are skilled and accurate when fixing…read moremy cars, and beyond that, they are kind and helpful always. I genuinely feel that they care about their customers!

Moved from Atlanta 4 years ago and have been trying to find a good garage since. I've been here 3…read moretimes now, always treated fairly, good communication from the owner about what's going on with my jeep. He's alway come in at or below (yes below!) what he quoted for repairs. They're busy, but that's because they're fair and honest, which is hard to find. Highly recommend.

I like this place but they never answer the phone, which is frustrating. It's hard to get them to…read moreanswer to make an appointment, and last time I had an appointment, I didn't hear from them that it was done. If you can make the appointment and get the service, they are great and reasonably priced.

The service the shop provides always goes above and beyond anywhere. Kent and Paul interact with…read moretheir customers with patience, kindness and empathy. And of course there is the skilled mechanical care of your vehicle. Thank you for more than 15 years of great care.

Went here for rotors and brakes. They charged $288.00 for 2 rotors. These rotors sell for $63.00…read moreanywhere you look. The grand total was $550.00 for front rotors and brake pads. NO, they are not slotted or performance rotors. BR900846. DO NOT WASTE YOUR MONEY HERE.

Wade and his team are excellent. They give you honest advice and clearly explain your options…read more They are not pushy or trying to make you pay for service you don't need. They will refer you to other local businesses if it is something specific that they don't handle. I highly recommend them for Tires, brakes, oil changes, inspections and more. I bring my personal vehicles to them and now our company vehicles as well. Yes, you need an appointment but I rather wait for Wade than use any of the chain stores!

Great people, excellent work ! Highly recommend if you need…read more expert service

Dont ever go here for a engine light on....went this pass monday to have them check it out...He…read morecalls later that afternoon ''DONE'' he says. and a Bill of $600.00.... r u f...kin kidding me. He says his mechanic said it was the purge adaptor-they replaced it. Took the car home. That next day Tuesday less than 24 hours the f...in light comes on again!!!...Are u kidding me!!!!...I called him pissed off and he says bring it in fri. ...there at 8 in the morning.. Car there for 5-6 hours -- picked it up and this Baris Garage had the balls to charge me another 200 bucks...and iam have my fingers crossed its fixed right from this Crooked Business ......Stay Away All!!! ....BBB is next!!!

They talk about working on RVs so I made an appt. I told them that the generator oil had to be…read morechanged along with the engine oil. When I came to pick up the van. He informed me I had NO GENERATOR. The pipe is visible from the rear of the van!! He said to come back the next day. Only positive thing I could think of that he offered to check it out the next day. I was afraid to go back.

Just got an inspection done here. asked them to remove/replace two rusted bolts and replace a…read moregasket. Already had it at another 2 shops, both stated that was the only issue they saw that would throw the cat code. So take it to the muffler shop after setting up an appointment 4 days prior because the other shops wont/cant cut rusted bolts. I left it the night before with what i wanted done on the early bird fill out form. Get a call at 4pm next day telling me to cut 2 bolts off and change the gasket its gonna be $300 and that my resonator is magically shot and my flex pipe is shredded. both other shops i was under my vehicle and not a single thing wrong with the exhaust which i had told both shops to check because of the cat code popping up and disappearing. when i pick up the car the service writer looks at me and asks if i had already been under the vehicle because what i asked to have repaired was very specific. I said yes and that is why i know they was lying about the other stuff needing to be repaired. he did not even respond, I paid for my inspection and plate light bulb and left. :Update: Spoke to Tim, Apparently I have given attitude to the service writer and was told to go find another shop. I attached the response from Tim and apparently he watched video of every time I have come in and has seen I have given attitude to his service writers. So the $15,000+ I have spent there with no issues in the past three years on 5 different vehicles. Apparently Every time I have given attitude. This last time I was in, your right I gave the writer attitude after he lied about repairs to my exhaust needing to be done over the phone. That weren't part of an inspection so I wouldn't fail on those as he said. But too cut 2 rusted bolts and replace a gasket on a pipe near the car is at least $300. Ok check your video of what he said when he called me, Tim. And listen to what he said. Because I only had attitude after he said resonator was shot and flex pipe is shredded. And I have been under the vehicle 2 times before bringing it to you. And nothing wrong with the exhaust except the other shops couldn't cut rusted bolts off.

The BEST place to get your vehicle taken care of O'Conner Automotive Palmyra, New York Honest and…read moreReliable Car Service value quality are above and beyond

4 new tires and an oil change. Quality work for an affordable price. Great small business that I…read morewill continue to support and recommend.

Perfect timing for "Thank You Thursday"! I love my car and take exceptional care of it. It has a…read morecozy space in the garage, is kept immaculate and low mileage (probably around 10k per year pre-COVID). So I was totally shocked when I went to open the trunk the other day and the exterior push button fell in . Long story short - I took it to the dealer who quoted me over $1k to fix???!!!! I don't love it that much! I have a good friend that told me - take it to Whitney Imports - Rocky and Tony are the best and will take care of you. He nailed that one! They took the car in this morning and had it fixed by the afternoon and with a price tag minus one of the zeros!!! Whitney Imports earned a new customer today! Thank you!!

The worst experience after seeing the reviews I call to set appointment for a Porsche Cayenne I…read morespoke with tony the owner and Assured me that he can perform the work For a drive shaft After receiving the car back it drove OK but within a few weeks the shaking started again had to re-do the work I should learn from that but to get back to get suspension work done screwed it up vehicle runs very bad after four -six attempts and keep in my vehicle 2 to 3 days my vehicle still not fixed I m taking the vehicle a Porsche shop now to see what Whitney auto did not do correctly 2000$ in and my vehicle is worst.

Mac Fleet agreed to send a mobile technician to perform a pre-purchase inspection on a classic car…read moreI was considering buying. This normally involves everything that is checked during a state safety inspection, but with additional checks on the functionality of the vehicle and its systems (electrical, cosmetics, etc). I requested an engine compression test, and was told it would involve more time, which was fine. What I received: 10 photos of the undercarriage and two lines about the seller being old and needing to sell. No start. No compression test. No other photos. No evidence anything else had been examined. Chris was polite and apologetic, and he did adjust the invoice, but I was left with no clear idea about the vehicle, despite paying for exactly that service.

Everything went smoothly when I talked to Chris. He communicated very well, did a great job…read more I would definitely recommend him. Bill