I've been going to Northwestern Cutlery for years. Over generations of ownership, the service has…read morebeen outstanding. Never anything but the friendliest and most knowledgeable service, especially on the topic of kitchen knives. I dont know if I've ever seen a larger selection of kitchen knives ANYWHERE. We had our knives sharpened again this week, and once again, they were done beautifully at a very fair price. I've always brought in a range of knives, from very good quality to pathetically cheap, and they have always taken good care of them all. No judgment or attitude about bringing in less fancy knives. Now that they are in the larger space, it's even more enjoyable to browse at the vast supply of kitchen gadgets while waiting for knives to be sharpened.

I've been going to this business years before they moved to the north side, and I've always have…read morevery pleasant interactions with all staff. I've been buying Benchmade pocket knives and getting my knives sharpened here. Highly recommend this place!

Uncomfortable at times to stop by the store and have to look for an employee…read more It felt awkward and I didn't buy anything. One of her employees made me feel like I was suspicious and she seemed to just stare and monitor my shopping I felt judged and unsettled about how and the way the employee monitored me, .or jut not worth helping with product education. A fork scratched an incredibly expensive pan, other products have lead to disappointing results

Kitchen Outfitters is my go-to place for all my baking needs & birthday gifts. They sell great…read morequality kitchen items at a good price. Make sure to say hello to the owner, Mary, when you stop in. She is simply the best!

A serving of word salad for you, now chopped with a wicked sharp knife!…read more I am someone who believes in the utility of an EDC (Every Day Carry) knife. I have been able to upgrade a closet, open packages, soda bottles, and fix an award plaque, and more, all thanks for my trusty Victorinox Swiss Army Knife. I am of the age when many friends are getting married, and I often see knife sets on wedding registries. Here's a $100 cash and a tip that will save you $150 more: just get a good chef's knife, and keep it as sharp as reasonably possible. You may need a bread knife and maybe some steak knives if you plan to do some bbq-ing, but still cannot beat a trusty chef's knife. True to form, both my pocket knife and chef's knife get a fair amount of work. I have a pull through sharpener at home (though it technically hones more than it sharpens). This one is good for some regular 'maintenance' when the edge starts slipping instead of gliding through a tomato, but every now and again, having a professional but a proper edge does wonders. Now, as much as I would love to have a kitchen knife sharp enough to shave with, I also know this would result in a brittle knife that would break as soon as it met cartilage. At the same time, I have seen many reels of knives that can cut paper on the fly. While I found out there is a certain technique to do so, Northside Cutlery was able to get my knives sharp enough to glide through paper. The rates are reasonable at $7/knife, and the turnaround time is fast. Everyone working the shop was kind and friendly as well. While professional sharpening is not something I do on a regular basis, I can absolutely see myself returning to Northside Cutlery for all my sharpening needs.

Fabulous service. Great staff. Recommend for all your cutlery maintenance and new purchases.read more

My son took the spring 5 day seires and when we walked in, a lady offered us coffee and gave us…read moreassitance. The prices are little too expensive but the cooking class was a hit. Shout out to chef Vanessa and Chef Chris. They both taught my son amazing stuff and gave good food too. They also gave my son a apron and a diploma. The best part was my sons face when he showed us his masterpiece.

I've always been a fan of this store, their products and their classes. No longer. I purchased a…read moreset of battery operated salt and pepper grinders to replace an older set of theirs that had broken last December. The new set lasted less than three months and one stopped working. I took it back and they swapped it for another model as they no longer carried the original. The other one broke a few weeks ago, and between the two they were used maybe ten times max. The store, the manager, and the website refused to do anything because their storecdid not complete any paperwork on the original exchange. This used to be the place for quality products and Furst class service, obviously no longer.

Whether you are shopping for yourself or someone else, this store has a wonderful selection -…read moreunique seasonings, beautiful pinch bowls, everyday kitchen utensils, high-end brands like Smeg. The store is bright and welcoming and they often offer complimentary coffee or tea yo keep you hydrated while shopping. They also have a lovely selection one bar if you are looking for a different experience. The wine selection is small but well curated with white, red, and bubbles. There's also a few beer and NA offerings. What's special are the cooking classes and experiences. I've made take and bake pies and tarts. I highly recommend getting in on the fun with your friends or partner!

I did return (as I promised in my previous review below) and picked out some assorted Mason Cash…read morebowls (one green, one lavender, one gray), and several of the salespeople commented on the color combination. Also, some wood cutting boards. This is a wonderful shop to pick out a gift or treat yo self. Maybe one day I will sign up for a cooking class.

Monique was the salesperson who helped me! She was extremely knowledgeable and warm!!! She gave…read moregreat customer service. She was extremely professional and helpful. Great prices because Le Creuset is higher than Bob Marley use to be!

I'm starting to wonder if it's just me--or if this is a broader issue with the kind of store…read moremanagers this company hires. I've now had poor experiences at two different outlets, each involving different store managers. Most recently, I visited the location this past Sunday, and the experience was honestly appalling. Claire, the store manager, made my wife and me feel completely unwelcome--like we didn't belong there, or couldn't possibly afford what they were selling. Her attitude was beyond rude. It felt as though simply asking basic questions was an inconvenience to her. We left the store feeling disrespected and insulted. What's especially disappointing is that we actually like a lot of the cookware here--we own quite a bit of it. But based on how we've been treated, I'm strongly considering taking my business elsewhere. It also doesn't help that the more helpful employees (like the ones we used to interact with at the West Palm location) seem to be let go, while the arrogant and dismissive managers stay. If this is the company's culture--judging customers based on how they look or what they wear--then they seriously need to rethink their training and values. No one should be made to feel like they're "less than" for walking into a store. Respect and good service shouldn't come with a dress code or a price tag.

There is literally no alternative and their equipment is good and fairly priced. I have to post…read moremore characters apparently; isn't that a drag.

I went to buy a Chinese "cleaver" that was light enough for me to use and had plenty to choose…read morefrom. I certainly am pleased with the selection and very relieved to have not bought one online. In addition I was able to pick up some tongs and strainers inexpensively that I needed. This place is PACKED floor to ceiling. If you don't see something you need, ask it's probably in here.

We've had our Chicago Cutlery Block of knives for seemingly forever and we needed to upgrade our…read moreknives and have more of a variety of knives for more versatility. Even though I only know how to make omelettes but ahem, I do cut vegetables, avocado, chicken, and steak. So Zwilling has been making knives since the 1700s, they're like the Porsche of German steel. We were immediately attracted to the 20 piece Pro which is made in Soligen, Germany. We wanted a natural block but they was outta stock (hey that rhymes), I'm about to bust it!! So we went with the darker block. Ahem, the knives are incredibly sharp and the set looks very well made. I'm very pleased and thus far, I've cut avocado, broccoli and chicken breast, and hot dogs (from Omaha steaks - but that's a different review) using an assortment of knives - dang, be careful!! Five (5) stars to David, he was exceptional in servicing us despite the number of people in the store, he answered a multitude of our questions like he was being paid by the question. The knives were delivered in a timely manner. I registered my purchase and will be receiving a free gift from Zwilling. Danke schein - David and Zwilling!!

If I could give them zero stars I would. Absolutely horrible customer service. I tried to make a…read morereturn and they made it impossible. They don't answer their phones for starters and make getting a return label impossible. I ended keeping a $200 Staub pan that had chipped paint.

Loved my cooking class, made macaroons, the chef was very patient with everyone and the end results…read morewere great. loved the cleanliness and appreciated all the help around the kitchen as well. got to take our goodies home and got an apron and discounts at the end of the class :)

Please do yourself a favor and go book a cooking class right now! You'll have a lovely few hours…read moreand enjoy delicous food, all while learning something new! I took a few business clients for a night of pasta making and on top of all the new pasta knowledge we gained, we truly had such a fun time. They are byob, which is very convenient, and ther is more than enough food to enjoy it at the end of the class. Shoutout to Eric who was such an engaging, fun, and knowledgeable instructor! The store was also very beautiful and has all of your kitchen needs!