Rather than tell you why you should never use them, I'll just give you the timeline:…read more 3/23/25 - I ask how long it would take to put obscure glass in 4 small cabinet doors, and they say it is normally the same day. 4/24/25 (Thursday) - I'm ready for the work, so I call to confirm and they say, actually, it will be ready Friday. No big deal, I drop them off and plan to send a courier to pick them up. , 4/25/25 (Friday) - Courier picks them up, brings them back to me, and as soon as I open the package I can see all sorts of problems - spots in the glass, silicone caulk leaking over the glass, etc. I tried thoroughly cleaning, to no avail. I call them, and they say, "Okay, bring it back." (No apology at all.) I say, "You should pay for the courier", and they refuse. Fine, whatever, I need this done, so I pay for it. They say it should be ready Monday. 4/28-5/2/25 (Monday-Friday) - Every day I call, and every day they say it isn't done, and that there's someone out sick, that the guys who do this work in the shop are usually out on jobs and can only do it first thing in the morning, that the dog ate their homework, that there's no manager I can talk to, etc. Finally, I gave up and sent yet another courier to pick them up. I'll have to remove the last bits of silicone myself. I asked why they committed to doing the work in a timely fashion if they can't really do it, and they said "this is timely" (!). I told them that I'd be posting a review on Yelp and Google, and they said that was very unfair of me. You decide. Attaching photos of a couple of the original defects.

Hy-Lite Mirror & Glass cut several glass panels for our new balcony railing. They were friendly,…read moreprofessional, and completed the order within a week. Hy-Lite provided custom angled cuts to account for the slope of the balcony whereas the railing manufacturer did not.

I needed a mirror 6x4 feet for my wardrobe and a glass table top for my coffee table. I called…read moreseveral places in Seattle for estimates and most of them gave me an insane estimate of $1750. Most places didn't even do custom mirrors or glass tops, which was disappointing. I almost gave up until I remembered that my great friend Wynia, who's in the glass business. She creates the most unique and high quality custom glass projects like windows, panels and table tops. She gave me a quote of $800 for the mirror and the glass table top, which is more than half of what other places quoted me. She worked with me to create a custom glass table top for my coffee table and a mirror that would fit my wardrobe. After the delivery of the mirror and the glass table top I was worried that it would not fit. The mirror fit perfectly and so did the coffee table. I was very pleased with the work that Wynia did. I recommend Rhuby Architectural Glass to anyone who needs anything custom that has to do with glass. I am very pleased with the high quality work that Wynia does.

From the owner: Rhuby Architectural Glass takes an innovative approach to…read morecreating custom art glass that functions as entry glass, backsplashes, counter and table tops, windows, wall panels, cabinet glass and more.

They lived up to their name, I was able to get my windshield and rear sliding window replaced on my…read more76 C20. Most places wouldn't even try to replace it but it being an older vehicle didn't matter to these guys. Great to work with and they did an outstanding job! I would 100% recommend them to anyone.

Cody is a stand up guy. Fitting me in day of to help with a window issue on my car and getting it…read moredone in under 30 minutes? He was transparent, professional, and kind. Grateful for what you guys do. Don't even look at another shop this is it.

Within 2 days of contacting, my broken window was replaced for a fair price. Moyad is a great guy…read more Hopefully I will not need his services again, but now I know who to call.

A good person, attentive service and excellent result. Moyad has replaced a window glass for us a…read morecouple times. Thank you.

Expert repair work done quickly and at a reasonable cost--I highly recommend Annapurna!read more

When one of the dogs knocked a $40 lamp off a table into a floor-to-ceiling leaded glass window, of…read morecourse it wasn't the lamp that broke. I had no idea whether it would be possible to repair the window or how one might go about it, and figured that if it could be done at all it would cost the earth. I put a piece of clear packing tape over the cracked pane and agonized over it for several years, feeling a little queasy every time I looked at it. I finally got tired of looking at the stupid tape, consulted Yelp (yay!), reviewed the reviews, and contacted Annapurna. We emailed Ed some pictures, he gave us an estimate, we set up an appointment, and he came and fixed our window. It cost far less than I had feared, and it looks perfect. Ed is very very good at what he does, and a really nice guy. Although I hope I never have need of their services again, Annapurna gets my highest recommendation!

I called CGC about my glass shower door that was starting to sag after almost 15 years of use!…read moreNote: these 3/8 hinged glass doors are heavy, and caused glass frame to pullout of the metal channel. Technician came out gave me an estimate for repair, which was very reasonable. They repaired in a couple of days and now works perfectly. Thank you for a job well done.

I had a mixed experience with Cascade Glass but in the end they won me over…read more... In Fall 2017 they installed a shower glass door in my master bath (hired through my contractor, not me). The door looked absolutely beautiful, but once I started using it, I discovered that it only opened by pushing the door in, not out. At the time, I tried calling Cascade Glass numerous times to ask what might be involved in having it fixed so that it opened properly. I never got a return call and eventually gave up and lived with the annoyance. But recently it seemed that the doors had shifted and were danger of rubbing against each other. I called Cascade Glass, and lo and behold, got a call back from Dennis. We set an appointment and Rusty showed up timely, knowledgable, and helpful. Within a few minutes, Rusty was able to make adjustments to address both problems, attributing the recent shift to the settling of a new bathroom. It was quick, easy, friendly, and no charge. I definitely appreciated Rusty's service. Rusty did mention to me that by law the door needed to open out. This made me on one hand feel vindicated that the door opening issue was important (as well as annoying), but also made me pretty pissed that neither my contractor nor Cascade Glass made sure it was safe and legal when initially installed. Nevertheless, as I said, Cascade Glass won me over. Main thing is that I think they may need some admin help. But based on the overall quality of my shower door, and Rusty's responsiveness in fixing it, they're OK with me.

They repaired my precious stained glass lamp to its original shape. Shocking perfect! thanks again…read moreJin

They've had to move locations. As if 2/1/2024 they are open:…read more Thursday: 10am to 2pm Friday: 10am to 2pm Saturday: 10am to 2pm Appointments are available on weekdays with prior arrangement. Details on the location are on the website. The address is to the top street address but the entrance is from the alleyway. I was able to park near the entrance, but it is an alleyway so I don't know if that will always be available. There's currently 3 aisles with glass sheets, some tools, supplies and items for kiln work. As always the owner was very nice and helpful. He offered to get my glass to my car. One you enter, you go through a small room into another and then up a couple of concrete stairs, then you're there. They still have the best selection in the area (and almost the only selection that I know about south of Burien).

We took a chance with this as we drove by . Had three chips on windshield and they very quickly…read more'sealed' them as we ate across the street . Really not sure if anything was done or done right . $150 !!! Time will tell I guess . The whole place just didn't feel professional .

Became a Seattle statistic when we had our car broken into. Did a quick search and MS Glass Outlet…read morecame up. Explained the situation and was told they can do the replacement same day at 2pm; we had called at around 0930-1000. Surprisingly, they called us no less than an hour later and was informed to come in earlier. Now, it is 1235 in the afternoon, we have a brand new back window, freshly vacuumed trunk, and heading out of town. Gilbert at the front desk was friendly, helpful, and understanding of the situation. He did his best to console us, asking us about our vacation, and talking about the good things Seattle has to offer. Even the staff we initially spoke with was straightforward while also being apologetic about the entire incident. Quick service and fair pricing - very happy with how everything turned out.