Best Pizza I have EVER eaten. I don't know why it isn't 5 star. I no longer live in Columbus, but it is a must stop any time we are anywhere close to the city. I've eaten pizza literally all over the world, and nothing is as good as Tommy's. read more

terrible customer service here! AVOID AT ALL COSTS!

Tommy's has always been my favorite pizza in Columbus but our last few visits to the Dublin location are changing my mind. Toppings were very sparse where they were always plentiful before. This was truly disappointing since Tommy's had always been my favorite with that being one of the reasons why - but no longer. We asked for just sausage and onion on this last visit and we may as well have ordered a cheese pizza - hardly any of either one. Service seemed a little lax too - took quite a while to receive the pizza. Got an appetizer, but no plates, silverware, or napkins. Had to about tackle someone to get those. Server was nice, but just not on top of things. Sorry to say, but no longer my favorite. read more

Best pizza in Dublin. Hand down. Order early if you want delivery as they are usually an hour+ but worth the wait.

As a child, my family always had a night of Tommy's pizza when in town to visit family. This week, while in town for the Fair, I wanted to share that memory with my own children. We found Tommy's on Door Dash and decided to give it a try. It's been years since I'd had a Tommy's Pizza so I wasn't sure what to expect. We ordered 2 pies. One had several toppings that resembled the pizzas my parents would order years ago. The other was a child's favorite of pepperoni. The delivery of hot fresh pizzas was quick and efficient. The first whiff of the pies brought back memories that I had long forgotten. As I took one bite after another, I found myself transported to my uncles home in Columbus over 45 years ago with family that's no longer with us. Memories of my grandma eating pizza and saying how spicy it was while the rest of us laughed and proclaimed it's deliciousness came flooding into my mind. I confess that several tears escaped my eyes as I enjoyed my pizza. As my family finished their dinner of present day Tommy's , I can only hope that one day they will be sharing a pie with their families and recalling this evening with fondness as I did my own memories. Thank you Brock for the most delicious pizzas and better yet the wonderful memory joggers!! read more

Okay this place is typically on point with Gina being the server. But this is the 2nd time we've gone (while Gina was out) that our food was not put in or the "kitchen" was running behind. Yet 3 other groups of people received their subs, extra large and a large pizzas. We order 2 lunch specials- individual pepperoni pizza with fries. Nothing crazy. The manager gave us a discount- $1.50. Absolutely ridiculous and offensive "discount" we sat for 1 hour during our lunch break to eat our pizza back at work. Definitely going to make sure Gina is there next time we go back!! read more

Not worth putting up with the rudeness of the staff. Clerk says something negative about me, that I can hear. When I call her out on it, she starts arguing with me!! Great training on customer service. Manager did not seem to care. read more

Lately we have found that the usual chain delivery pizzas are just terrible! If we want a pizza that is actually good, we go to Tommy's. The crust is great, light and airy, not heavy, there is not too much sauce, and the fresh mozzarella is thick and "ooey-gooey" just like it should be. The pepperoni is fresh and curls up on the ends, and the mushrooms are fresh, thick, and plentiful. Simply the best pizza you can have! If you want a good pizza, go to Tommy's. if you want a terrible pizza, order from a chain. read more

Terrible! Took 25 minutes to get our pizza, then when the waitress brought it out, the wrong toppings were on it. She didn't even apologize. She offered to remake it, but at that point we were starving and didn't have time to wait another 25 minutes. When we got the check, they charged us full price. I didn't expect it to be free, but a couple dollars off for me having to pick all the wrong toppings off every piece would have been nice. An apology also would have been nice. read more

My husband and I went to Tommy 's this evening as we have been customers over 10 plus years. We were treated so rudely by our waitress with eye rolling and very obvious lack of customer service skills I even went to the counter to complain and even that girl could have cared less nor even replied back. Our waitress was busy and she had forgotten my husbands ranch dressing request so he just went up and ask for some as we were just helping her out instead of asking again but she responded with very negative behaviors like eye rolling and rushing past him. I will never go to that Tommy's again because of this girl and actually sad because we always enjoyed it before. I hope the owner puts more effort into the people he hires because she is definitely bad for your business read more

This is only 1 star because I couldn't rate it as zero. Called before 3pm on a Monday to order a large pizza and a salad for delivery. Said it would take 45 minutes to an hour. After an hour and 15 minutes I called to see what was going on. THE PIZZA HADNT EVEN BEEN PUT IN THE OVEN YET. Manager didn't offer to do anything about it. Cancelled order, will never patronize again. read more

Phoned in order for pick up, it was wrong so I had to wait even longer for them to remake. Horrible customer service. Get home and find a long blond hair in the Pizza. Will never go back. Didn't even care or try to make it right. Do not know why this is stating in from California. I'm right here in Columbus.. read more

The food was great but good luck getting service. Our waitress never refilled our drinks, didn't bring plates for the appetizers or pizza...heck she didn't even bring us our check. We had a party of eleven and our check was well over $100 and we basically had to go to the counter and serve ourselves and even that was met with attitude. We wont be back since you can find equally good pizza with better service easily. read more

I'm on my third decade of enjoying Tommy's pizza, and I'm not tired of it at all. In fact, the experience gets better each time. We needed a place to go on Saturday night, which happened to be Valentine's Day. We were able to sit right down, and we ordered some garlic with bread with cheese and a round of drinks. The gb is simple but good. The beer and wine selection left a lot to be desired, but Peroni was a surprisingly good choice. The pizza itself is what is worth going back for; it's positively crave worthy. Something as simple as their pepperoni completely hits the spot after a long, stressful day. read more

This pizza rocks! Have been coming to Tommy's for more than 40 years and is still one of the best pies in Columbus. Pizza and Pepsi. It doesn't get better than this! read more

Very rude service to large groups of patrons!!!!

The best cracker style crust in the Ohio-style pizza format you can find in Columbus. Their pizza is delicious but what makes it so is the crust. There's nothing better than just getting their pepperoni and cheese and eating it straight out of the box. Usually I go for the everything-on-it style but here it's better to just go with pepp and cheese I think. read more

Food was great and filling. Customer service was top notch, however had to ask for my drink again when I received my order. Staff was warm and receptive. Will definitely eat here again read more

I was in the area and our party decided to get some Tommy's for dinner. The pizza itself was pretty tasty but the crust was the best part about it. The crust was flaky and loose, totally different from your conventional pizza crust. I was also impressed with the ranch dipping sauce that came with the pizza. It tasted like it was freshly made and I couldn't stop myself from dipping and eating the pizza at the same time EVERY TIME. Nice taste.. will stop in again to grub Tommy's if I'm ever in the area again. read more

This was the worst pizza experience I have ever had. The pizza was flaky, overpriced, had barely any cheese...I could have made a better one blindfolded. The salads were also overpriced and to say it was absolutely pathetic is an understatement. The sub was okay...but would be the sinking Titanic compared to even a Subway sub. The ranch was decent though I guess. I would have had much more fun watching someone I paid the same amount of money for throw rocks at my car than eat from there again. Overhyped and overpriced. An extreme disappointment. read more

Great table deals, a large pizza, pitcher of pop and garlic bread for just $20. Great service too!

Tommy's was a staple when I lived in Dublin and the pizza and everything else was always good. I was in town for a few days and decided it would be great to have Tommy's again. We ordered 3 pizzas and a sub. We were told it would be 90 minutes and it turned out to be a 3 hour wait for delivery. The sub was completely wrong so after a 3 hour wait my son got dressing and peppers on a sub that should have been lettuce and ham only. Needless to say everything was cold at this point and only Tommy's knows how long the order was in the hands of the delivery person before it got to us, the pizza was dry to the point in crumbled in our hands and not even close to warm. The poor delivery man was apologetic and said he was the only delivery person that night because the other driver called in sick. We really felt bad for him and wished we had known and we would have been more than happy to make the 6 minute drive to pick it up ourselves. At one point I called to find out where our food was and the person answering the phone could barely understand me so I asked to speak to the manager. I spoke with Brock and was told he would comp our order and he was sorry, the person I spoke with on the phone was from another country and they were working him to improve service. I get and can appreciate that but isn't there another job he could do? Answering the phone and giving proper information and getting this person to try to understand me after waiting way too long for food already was nothing short of frustrating. The only reason I'm giving 2 stars instead of one is because Brock did live up to his word and the charge was removed from our credit card as of today. In that respect A+ for customer service. I won't be ordering Tommy's again, there are too many other great options available in the area. read more

Midwest style pizza. Crunchy thin crust. Quality toppings - especially great cheese! Generous sizes - you pay for it. Decent service.

Ohio staple! You visit columbus you should eat at Tommy's! Great people and the pizza is even better! They have three location so if your going to The Shoe for a game there is a Tommy's right on Lane Ave. If that's not your bag then they have two more spots another on Lane Ave that's in upper Arlington and the other is in Dublin. read more

Great pizza and cheese balls!! Sometimes at lunch the service is slow....but it's extremely good!!! I continue to come here about once a week for lunch!! read more

We went on a very busy Saturday night and had to wait quite a while for a table, my only complaint is that it's not very clear when you arrive to a packed lobby as to where you sign in to wait for a table. Some of the people in the lobby were waiting for carry out. However, the service was excellent. Our waiter was with us pretty quickly after we were seated, and he ensured that our drinks didn't run out. Our first batch of cheddar cheese balls came out of the fryer "a little dark" so he had another order made for us. Our table had subs, pizza and rigatoni and everything tasted great. read more

Once a loyal customer, but will not return. So unfortunate, because the product (pizza) is pretty good. Today was not the first time that I have dined in with my children, only to hear the staff loudly and rudely arguing with each other. Everyone working here looks and acts miserable. My children were alarmed at the loud bickering and thank goodness we just finished our food quickly and left. I wish places like this would understand that the experience of dining out, especially with kids, is equally if not more important than the food itself. There are tons of pizza places to choose from in central Ohio, so the competition is pretty steep. So much for "family-friendly". And so sad that customer loyalty and satisfaction is clearly not a priority for this business. read more

Let me first say this; I love Tommy's. I'm from out of town but always get Tommy's or Pizza House (equally good; usually go with whatever one is closest to where I am). I ordered delivery to my hotel (less than 3 miles away) on at 6:30 Wednesday night and was told it would be 1-1/2-2 hours! Since I was not starving (and didn't want to go out) I went with it. At the end of the call the girl said 20-25 minutes; when I corrected he she giggled and said no more than 90 minutes. I called after an hour & a half & was told I should have it soon. She said it must be out for delivery because there were no pizzas there. When I asked if she could check on it she said she couldn't. Showed up 15 minutes later lukewarm; looks like I'll just pickup from Pizza House next time... read more

This pizza was ok. The toppings, the sauce, and cheese were all pretty decent, just didn't care for the crust. I usually like a doughy, fluffy crust and this one was very dry and was like a cracker. read more

For the price I should have ordered for EBP. Pizza was cold, and all they could do was give me 5$ off next order. Ha! Like I'm going to order from there again. If you want pizza try another place . 3397 read more

The service here tonight was a real miss, took over an hour to put in our pizza in the oven. No Managers walking around checking on folks. I finally had to go up to the register to ask if I could get our garlic bread or pizza. One waiter walking around really had an attitude too, I was amazed at his lack of any service. When the pizza finally came it was just ok, thin crust, sparse on the toppings, not cut very well. read more

I have a soft spot for Tommy's because it was one of the go to pizza places in my childhood even though it is not my favorite kind of pizza. I can eat half of a large pizza here and still not feel full. That's not normal. They barely put any sauce on their pizza, which is a big no no for me. I love me some sauce! I am also a thick crust (not deep dish though) type of gal, and this place is very thin and flaky. Also, I would avoid dining in - it's as bare bones as it gets. I am sure I will have more Tommy's pizza in my lifetime as it is very nostalgic and tastes good, but it's never my first choice. read more

My favorite pizza in Dublin, just be prepared to wait. It's worth it! We usually go inside and that usually makes it faster.

Love their pizza. Cracker thin crust...small curled up pepperoni...soo good. I suggest trying their meatballs as an appetizer. So dang good. Wish I didnt live so far away from here but then again its probably a good thing. One bit of advice...dont judge a book by its cover. It may look like its straight out of the 80s and sketchy but that pizza is damn good. read more

I only gave them 3 stars due to service when picking a pizza.First time having there pizza everyone I talked to had great reviews on the pizza was very good.It was one of the best I had.Service when getting was bad. Lady at counter was busy yelling at guys whis delivering what and ringing up stuff at the register. NEVER SAID I will be right with you. When she finally did hekp me 3 minutes later she was very salty. read more

Have made the trip from Urbana many times, the pizza is thin crust but for me it's the sauce that makes it worth the trip. I have been eatting Tommy's since 1987 when sister in-law was @ The Ohio State University. Wife always has the lasagna & the French fries are better than most any sandwich place. read more

In town for a girls softball tournament and we're ending games late at night and these guys/gals at Tommys Pizza are open until 12:00 AM midnight on the weekends! Friendly, great service & willing, able to make a large pizza late at night...thank you! read more

Terrible customer service!! Our family will be going to enricos pizza from now on! They definitely don't appreciate loyal customers,We have gone here for years. read more

What a find this is one of the best pizza I've ever had, the supper thin crispy crust was over the top good and cooked to perfection. The only reason I didn't give 5 stars it was just a little short on sauce and when cooking a pizza slightly well done you need to allow for some evaporation. We ordered 3 different pizza's and were very happy. Since 1952 read more

Great pizza, thin crispy crust. Not much of a dining room, employees playing risk in the second disorganized dining room. I knew I was in a college town when I went to the restriom with a piece of polished steal for a mirror in the restroom that smell reminded me of the ones in the old Browns stadium. Regardless of the lack of atmosphere we went for food not ambiance great pizza surely one of my top five of all time. Can't wait to go back. read more