Beware...They were great taking the car and working on it right away. They quickly determined the…read moresolution. Then the problem started. The car needed an OEM driveshaft. They ordered it and installed it. They fixed the issue. The problem was they charged me $1900 dollars for the driveshaft. The price struck me as high so I called Toyota and found out it was a $775.00 dollar part. I called the corporate customer service line and they said the 1125 dollar markup up seemed high so I should call the repair shop. They indicated they charged whatever their computer said to. Bottom line: beware, their service maybe great but they take advantage of their customers through outrageous part markup.

I was charged -NEARLY- $200 for services I didn't request. This was a "Brake Fluid Drain and…read moreRefill." I can do that myself!!! - The other was for "Disabling the Electronic Brake." - I religiously check my electronic brake, once per-month. - My wife is a lawyer at the NY State Attorney Generals Office. -- Please stand by.

An emergency low tire pressure on our car on a Sunday morning left us few options. Thankfully Monro…read moreAuto Service was OPEN and able to look at our tire. As soon as they got it in the repair area, the technician took photos all over the car just to document. Within 30 minutes, our repair was done. Friendly customers were chatting it up with us while we waited. Our tire repair cost $41.99 plus tax. Small price to pay for peace of mind.

Stay far away from this place! A week or so prior to taking it to Monroe I actually had just gotten…read moreit back from Carstar and East Aurora because my car had gotten damaged. That company (Not Monroe) went above and beyond and detailed the whole car and it smelled so good and it was so clean. I had to go to Monroe to get a state inspection. Unfortunately, the other place didn't do inspections and no place could get me in for another week and a half and I was really pushing my luck with how overdue I was. So I went here the next day I had an appointment. Appointments don't mean shit because he told me he was about an hour behind and blamed it on another customer coming in late. But after doing more research, I realize that this is not an uncommon occurrence. My inspection passed thankfully because I played, I'm just a dumb girl and I don't know what you're gonna charge me but I think he got the hint that I'm not stupid. Prior to getting my car he had called me and let me know that he was recommending tires and he gave me a price and I stupidly said I'll take them to my guy in Cheektowaga, to which the mechanic here seemed offended.. Because I have a fabulous mechanic that charges very reasonable prices. I go to pick up my car and drive it out and I get in and something just feels it. I can't tell if it's a smell of grease or what. So the next morning I wake up and it smells like wet mold in the car. And it's just been progressively getting worse, and I found that on the passenger seat there was a moldy stench coming from between the seat..I'm pretty sure these mechanics messed with my car. I've read that they've shuffled through peoples glove boxes and did other things so this doesn't surprise me, but I want them held accountable. I will never recommend it here. Carstar can vouch that my car was immaculate. They left it in pristine condition. I didn't have anything in my car that would cause this. This place is corrupt and disgusting.

I have been taking all my vehicles to Bruce's for over 10 years and have zero complaints…read more Communication has been excellent and the work they perform is top notch. If you're looking for repairs on a classic auto or new vehicle, Bruce's is the place to go.

Truck battery went dead on a Saturday night. These guys had me up and running by Monday at noon…read more. they're busy!! Trust them and let them do their thing. They know what they are doing!

Good service. Nice cars. Great atmosphere. Safe area to shop. In historic East Auroraread more

Great place to look for a car or truck no high. Pressure salesman they let you take all the time in…read morethe world to look around and test drive your choices

They have Great service and very timely. More than fair prices!…read more Very friendly and pleasant people.

I had an inspection, oil change and tire rotation. As always the staff was courteous and…read moreprofessional. I would highly recommend Park Ridge Auto Care

This has to be the most magnificent, exceptional automotive place to go to!…read more The Orange Dog Garage is very personal, professional and friendly. I was explained everything in detail and had pictures on my invoice so I could see what's going on with my vehicle. They updated me along the way when they had my vehicle and even offered me a loaner car so I could take care of my kids, get back and forth to work. It's was easy to pay at time of pickup for my vehicle by a text link and email option because I was coming after they closed. Also they told me they do send out coupons in the mail. Keep your eyes peeled!

So been here twice in the past few weeks. And while it always sucks having to pay for auto repairs,…read moreat least these guys are fair, reasonably priced, and good. I have nothing bad to say at all, and the repairs were done in a timely fashion and since this last one is my brakes, maybe I'll check in later to let you know they work well lol (Update - brakes work! :)

Great professional and friendly repair shop. Started bringing my vehicle here when I moved to the…read morearea 3 years ago and haven't used another repair shop since, even after I moved to a house further away. These guys will fix your vehicle right the first time, every time. Very reasonably priced and will go the extra mile to diagnose and make repairs the same day. The most important thing is that I have 100% trust in what they have to say. There have been countless times they have saved me so much money on repairs that I expected would need to be completely replaced. This is the only auto shop I recommend to family and friends. Easy 5/5 stars

Took my car in for an inspection. Guys were nice, but they said i needed to replace something that…read morehad passed inspection the year before. Also said bulbs needed to be replaced, which i was getting some bulb messages on my cars dash before. They said they "replaced" the bulbs, but the messages have still been popping up. Ended up looking at it and fixing myself. Seemed nice, but looks like they were actively looking for things to "fix" to charge for, whether it was necessary or not. Won't be going back.

Extremely disappointing and insulting experience. I contacted Fox Tire in advance and gave them…read morefull details about my set of four Hankook iON EV winter tires, including the size, mileage, tread depth, condition, and no repairs. They told me they purchase used tires and that the range is typically $10-$80 per tire depending on condition and demand. After I brought the tires in, they offered only $10 per tire, then raised it to just $12.50 per tire. That is $50 total for four good-condition EV winter tires that originally cost around $1,000. The offer was ridiculously low and felt like a complete waste of my time. I would not recommend bringing used tires here unless you are ready to be lowballed.

absolutely awful service. Has anybody heard of two month old tires being bald because somebody hit…read moreyou two weeks ago ALL because you haven't gotten your car fixed because at the repair shop yet because the parts aren't in yet and it's still drivable. but yet I got four brand new tires two months ago and two of them are completely bald. They will do nothing to help me and/or warranty them out. Worst business I've ever done waste of money.