1. Tomten Biketown

    1. Tomten Biketown

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    Leominster, MA

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    Tomten Biketown

    4.3 (21 reviews)
    Closed 10:00 am - 5:00 pm

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    Kelly H.

    A great place to get some service or a new bike. The staff is very friendly and knowledgeable. This spring we were in the market for a new bike for myself and our son. They listened to what we were looking for and did not try to oversell us on anything. We also purchased a rack from them and after a few weeks of challenges we returned. Nate met us at the car and talked through the challenge. We ultimately needed a different rack to make it work for our bikes. Again great customer service!

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    2 months ago

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    15 days ago

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    23 days ago

    They charged $30 to update Di2 firmware which is pretty crazy to me. Other than that it seemed fine

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    5 months ago

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    7 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    6 years ago

    Excellent customer service and attention to detail. Thanks and highly recommended. Two bikes back as road ready

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    7 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    Ask the Community - Tomten Biketown

    Do you sell bike seats and other accessories?

    They sell just about every accessory you can think of! Lots of bike seats, cycling gear, outerwear, helmets, fitness gadgets, sunglasses, etc.

    Don’t See Your Question? Ask Away!

    Review Highlights - Tomten Biketown

    Simply the best..... knowledgeable staff and reliable service.

    Mentioned in 2 reviews

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    Ace Wheelworks

    Ace Wheelworks

    (331 reviews)

    $$

    Would have given them 6 stars if possible. These wonderful people ROCKED! We were just two confused…read moregirls who are new to biking and the staff at Wheelworks brought their A game, honestly show stopping. We recommend everyone bringing their questions and bikes to this establishment. We WILL be back.

    Used to frequent this store years ago. Then went with Hubway/Blue Bikes for a decade. Now have my…read moreown bike again. Needed a new chain, old one felt worn and loose, measurement confirmed it was. Now, I have a Shimano internally geared drivetrain. It looks they choose to install a (1/2 x) 1/8th KMC chain. This is something one can question - the situation seems to be this: multi (derailleur) gear drivetrains, like 6, 7 or 8 speed drivetrains use a 3/32th chain - single speed bikes often use a beefier 1/8th drivetrain with thicker sprockets/chainwheels. Now, Shimano uses 3/32th sprockets for their internally geared hubs. Now, one could pair a 1/8th chainwheel designed for single speed or one of those stylish BMX chainwheels to pair it, that are thicker 1/8th. If one does that, one wants to use a 1/8th chain. However, my bike, like most that was designed for internally geared Shimano hubs, uses a regular 3/32th wide chainwheel that would be compatible with derailleur geared setups as well - Shimano designed it that way, probably to make logistics simple, makes sense to me - go Shimano. Now, why it was decided to install a 1/8th chain - no idea. Reading up says one can install a 1/8th chain on a 3/32th sprocket/chainwheel setup. One can expect a little more wear over the long run on chainwheel and sprocket as it doesn't fit as well in width, maybe also slightly more "noise" (not a problem - if there is, nothing I'd notice) etc.. Ok, so maybe not optimal and I'd expect a store like this to put a "proper" chain on it - it's not that difficult, is it? I suspect money might be a reason, the KMC 1/8th chain is inexpensive, goes for 5.99 on the KMC website, whereas 3/32th chain seem a bit more expensive, maybe because they are longer as they usually come for derailleur setups. I paid the same price ($25 for chain plus approx $20 for installing it) though as a derailleur bike would have been. All of this - may that be as it is, wouldn't necessarily have been a big deal. BUT there was a problem - they didn't use the right "magic"/"missing" link to join/close the chain. I had constant trouble, the chain dropped frequently, originally maybe once a month/3-weeks. I went back to the store and reported - this didn't happen before. They blamed "maybe" the control wire or housing needed replacement causing this. I asked how would that possible have an such an effect? blahblah... 7 month later the chain broke - and it was not the chain itself, it was the missing link - and it broke as in the rivetted axle part broke out of the side piece - it was not that the link came apart at the removable/undone-able side, the link was destroyed. I went back to the store to buy another link as I figured the chain itself seems ok - if I just replace the link I should be good. So I went in and the associated said they don't carry missing links for KMC 1/8th chains. I stated but I had this done here. He responded yes, they sometimes use KMC 1/8th chain, but they don't carry the KMC (or any generic) 1/8th "missing link" joining thing. So I had to buzz off without accomplishing my goal - but I wondered - how is this possible/ They install a chain on my bike that they say they don't have the proper joining thingee for. So I walked to the next bike store (Bike Boom). I went in and asked for a KMC 1/8th missing link - and they had it. Looked completely different from the one that was on my chain. The pin length was different as well - when you take a half of the magic link I had and the double pin portion of the "missing link" and hold them together. I went back into the store and asked - are you sure this is right - this looks completely different from what I had. i had the chain in my bike basked outside the store. The associate came out with me, looked at what I had and said - you have a multi-speed (derailleur) 3/32th link on your chain - that is not the right one. The one I gave you is the right one! Turns out he was right. I installed the chain with the new link he had given me - and all the problems I had before seem to have disappeared. No chain drops anymore. No funny noises/"klonck"s. No (extreme) sensitivity of chain tension apparently related to chain drops anymore - now apparently trouble free operation. This also explains why the link failed and the way it failed and the answer of the attended of not having such a link. So they use the chain and then use a different link for different chain types that kind of initially kind of fits as in it seems to join the chain together, but then causes a lot of operational trouble and prematurely fails. The combined time I wasted with dealing with these failures like chain drops over this 7 month period is probably a day's worth - including the time I went back to the store and reported that something doesn't seem right; I now frequently have problems I didn't have before. To get a bullshit answer and would have incurred additional cost for "bogus" follow ups if I had gone for it.

    The Garrison Speed Shop

    The Garrison Speed Shop

    (1 review)

    I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

    From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

    Wheelworks Too

    Wheelworks Too

    (17 reviews)

    $$$

    There's a lot of old negative reviews, so I'm feeling the need to add my 2 cents. The team here…read moreworks so hard to help you find the right bike for your kiddo. They size them and have a test lot out back to ensure comfort and fit for their needs. Their pricing is probably higher or on par with other spots, but it's the price you pay for the level of focused customer service. With that said, a few notes to be aware of: - they do not carry Trek (space limitations) - it will take time. I figured we'd be in and out, but it's a smaller space so it takes a bit of patience to maneuver within - budget an hour or so if you have a confident rider and know what you want, more if tentative - the folks all seemed like they were working their darnedest to keep everyone happy and taken care of - you don't get that every where nowadays. There were 2-3 families each time we dropped by, so it's a hidden local gem. Help keep our communities local and visit spots like this instead of the big box retailers.

    At Wheelworks you never know what you are going to get…read more I have had the best, friendliest, most knowledgeable people help me with purchases, fittings, and service. But they completely messed up shipping my bike to California for a long distance trip (I gave specific directions for the date it needed to arrive - they let my bike sit in the shop for three days and then shipped it the slowest possible way - it did NOT ARRIVE IN TIME FOR MY TRIP!!) They took NO responsibility for any of this. Sometimes they act as if you count for nothing if you are not a "serious" cyclist. I've been ignored, demeaned, talked down to, walked away from. You never know what you are going to get!

    Tomten Biketown - bike_repair_maintenance - Updated September 2026

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