This place is nice. But they prioritize rushing and doing it fast than doing a good job. My…read morepedicure I loved, great treatment and attention. I liked that they put a timer for the massage. But my mani was horrible. Very rushed. Didn't check first with the shape before she finished. Next time I'll remember to check. But she didn't give me what I asked. Then she messed up my thumb. It was all bumpy from the first time she tried fixing it by painting over and over it but that didn't fix it you could see the visible bumps. That nail broke within a week and color started peeling off. It's not even 2 weeks yet and my nails are already chipping and color is massively peeling off. I'm used to shellac lasting me 3-4 weeks. This is the least they've ever lasted for me. You could have thought they were just regular manicure no shellac. No attention to detail or professionalism. Didn't like Mimi. Pedicures were great! Wish I would have gotten her name.

Let's get this off the table right now. I am a dude. Being a dude with 3 females in the…read morehouse...this was like Thanos...inevitable. Some things may be a little gross to some people, so I will try and keep this as PG as possible. I wanna sound tough...but if you have an ingrown toe nail...It can be as painful as having your hand nailed accidentally to a fence (don't ask how I know this...long story) and needs some attention before infection sets in. One in my house suffers from the same affliction. Deciding not to pay a Mercedes payment to the foot doctor, the wife highly recommended Nina (YAY NINA) to get the blasted thing removed. I do not know what she put on my feet to numb them. But she had a solid..."chunk" of the nail out before I knew what was happening. No wonder the pain was so daggum unbearable. Anywho...pain relief was virtually instantaneous. I thanked Nina for her services and about to get up to leave and was promptly yet politely told to park my keister meester. She told me "You pay for pedicure...you get pedicure". Probably one of the most diabolical tortures of my 40+ years of callus building on my feet. She might as well have taken a belt sander to them. Nina was happy and talkative and fun. I like that. And I am ticklish on my feet. See previous reviews of mine for my "Don't you dare judge me" clause of my reviews. Having finished grinding (and I literally mean grinding) my feet...I was out of pain...Nina was happy...and you cannot help but smile when Nina does. Pain free and happy...I still managed to walk out with a huge smile on my face... I am still a dude. Just sayin... Solid service? Check! Funny conversation? Check! Tasty beverage? Check!!! Rock solid 5 stars. Yay Nina!!!!

I don't usually write reviews, but I feel like I need to warn others about my experience here…read more I came to this salon in November for a pedicure with Kim. Shortly after that visit, I started noticing inflammation, pain, and irritation around my toenail. At first, I thought it was just temporary sensitivity from the pedicure--but it never improved. Fast forward to now (March), and the issue has still not resolved. After looking into it and dealing with this for months, it's very clear that I developed a fungal infection, along with ongoing inflammation around the nail. This has been frustrating and honestly upsetting, because something that was supposed to be self-care turned into a long-term issue that I'm still dealing with months later. I can't say exactly what went wrong during my service, but I would strongly encourage this salon to take a closer look at their sanitation practices and tool hygiene. Situations like this shouldn't happen. This place is beautiful if you choose to come here, but please be cautious and pay attention to how tools are cleaned and handled.

Great place, clean and efficient. They were a little overpriced, but service was greatread more

First time visiting this nail salon, and all I can say is WOW! From the moment I walked in, it was…read moresuch a peaceful and relaxing experience. Tom did an amazing job on my nails! My French tip came out absolutely perfect, and I couldn't be happier with the results. Tin also did a fantastic job on my pedicure and made the entire experience so enjoyable. I also noticed how thoroughly they sanitize and clean after every guest leaves, which made me feel very comfortable and showed how much they care about cleanliness and their clients' safety. The customer service was 10/10, and everyone was friendly and welcoming. I'll definitely be coming back and highly recommend this salon!

I accompanied my wife and our 4-year-old daughter to Venetian Nails so they could enjoy a manicure…read moretogether. Unfortunately, what should have been a relaxing experience turned uncomfortable very quickly. About ten minutes into my wife's service, the manager began loudly criticizing and reprimanding the employee helping her. This happened in front of customers and created an awkward, tense atmosphere. The way he spoke to his staff member came across as disrespectful and unprofessional. Afterward, my wife respectfully spoke to the manager and explained that the situation could have been handled differently and privately. Instead of acknowledging that, he gave several excuses and defended his behavior. I then spoke with him myself and asked for an apology, but again there was no accountability -- only more justification. As a customer and as a parent bringing my family into a business, I expect a professional environment where employees are treated with respect. The experience left a bad impression, not because of the staff member helping us, but because of how management handled the situation. If you value kindness and professionalism, this was disappointing to witness.

The absolute best pedicure in Cypress! This place has numerous pedicures to choose from, but they…read moreare all amazing. Very clean with professional and curious staff. They serve drinks that are above your normal nail place choices, and the spa pedicures comes with leg and shoulder massages. These are really nice massages, not just petting with lotion. Bonus- they have approx 3000 colors to pick from!!! All beautifully organized. Pricing does run slightly higher, but I promise they make it worth it.

Amazing vibes, clean and offer a nice array of drinks. The prices are reasonable for the service…read morewhich is top notch. Got a full set w/ design by Wendy and she did that!! the shaping is on point, she worked quick but took her time where it mattered. 10/10 experience

Took my wife here today it was amazing experience, very friendly staff and tons of drink options!read more

I was very disappointed with my experience. I chose the $45 acrylic nail set directly from the…read moresalon's menu, but when it came time to pay, my total was $60. During my appointment, the nail technician asked if I wanted white or pink powder. I chose white for the French tip and pink for the base because I assumed she was simply asking how I wanted my nails done. At no point did she mention that choosing both powders would add an extra $15 to the cost. If I had been informed beforehand, I could have decided whether I wanted the additional charge. When I called to express my concern, the girl at the front desk (who unfortunately never seems friendly or welcoming) told me the extra charge was because I chose two powders. My issue isn't the additional charge itself--it's the complete lack of communication. Customers should always be told about extra costs before the service is performed, not surprised when they go to pay. If you're planning to visit this salon, be very careful. Even if you choose a service from their menu, ask if every option the technician suggests will cost extra. Otherwise, you may end up paying much more than you expected. Good customer service starts with honesty and clear communication. Unfortunately, I didn't receive either, and I won't be returning. Sad they have lost a great tipping customer.

I have become a regular now. My daughter and I spontaneously tried the salon and we instantly knew…read morewe'd become regulars. As soon as we walked in, Vivian treated us like we were family. She let us know the specials, helped us choose our color and made sure we were good throughout our service. Not only is the customer service good but the nail service is quality. All of that helped me make the decision to know I was coming back for sure. All the times I have been here, I have never had the same technician. I've always gotten a different one because I like to see the work of many so I can choose "my person." Well, they are all my people. I haven't come across one technician that I didn't like or had to ask to do the work over. I normally get a deluxe pedicure and an overlay or deluxe manicure. Again, no complaints ever. They offer other beauty services too but I haven't tried them yet...the key word is "yet." Oh and the ambience...it's definitely giving spa. It's so relaxing. So if you're looking for quality service and a relaxing environment, this is your place.

I came here with my 5yr old niece since it was on the side of 290 I needed to be on and a few…read morecoworkers get their nails done here and love it. I would like to start off by saying all the employees are really nice and it was warm and welcoming. The downside is I've had way better pedicures from other places, especially where I get my nails done. I probably wouldn't come back, but I do see the appeal that people have with this place.

This is now my go to place for builder gel sets! Clean and friendly with such great conversions. I…read morelove it here! I think I pay $50 for a fill, but I don't remember because I always tip a lot. They always do a fantastic job and my nails last over three weeks. My only complaint is they close a bit early during the weekday. But it's honestly worth getting off work a bit early or going on a weekend.

recently visited this salon for a pedicure. The service was fairly quick once I was seated, and two…read moretechnicians assisted me during the appointment. The staff was pleasant, and I appreciated the attention from multiple team members. However, the wait was longer than expected. I also noticed that other customers were offered water while I wasn't, which made me feel a bit overlooked. Additionally, the nail polish application was not as neat as I had hoped, and the finished look was uneven in some areas. Overall, the experience was mixed. The salon has some positives, but I think there is room for improvement in customer service consistency, wait times, and the quality of the polish application.

Milano is excellent!! We always come here for a girls day and it's excellent everyone is so kind…read moreand always make sure you are set! The vibe is excellent and so welcoming ! Shoutout to Tracy and Lee as well they are both so patient and sweet

I love my nails that Krystle did on today!!!! I will definitely be back!…read more It's a vibe sitting in Milano Grant in Cypress is the go to!!!