You can find nice shoes at DSW. Be careful tho, this parking lot can get nuts on busy days…read more The cashiers and floor staff are usually friendly. They're periodically short staffed up front, so don't be surprised to see frustrated customers and employees. They have good clearance deals in the back corner. I do wonder why they put racks in front of mirrors at a shoe store. Customers really want to view themselves in new shoes, odd choice (photo attached).

This location has a large selection. Parking lot can be annoying as people speed through it. I…read morejust would like more benches to try on shoes.

Usually have a good selection. Don't buy into the "vegan leather" crap. They're vinyl and look like…read moregarbage after a few weeks.

Kudos to Judi, who always helps me find the perfect shoes for my needs at reasonable prices. Thank…read moreyou, Judi, for always going above and beyond with great service!

A shoe company sent me a flyer for Naperville Running Company. It was try on a pair of their shoes…read moreand get a free pair of socks. I got to choose a brand I liked which is great. The shoe brand turned out to be very comfortable. The store only had a plain color in stock, but they provided me a tablet to search for additional color options. I had come in on a Saturday, and they called me on Wednesday that my shoes have arrived. Staff that I encountered on first and second visit were friendly. I did not feel pressured to make a purchase and they gave me space to look around. Very good shoe selection from a wide variety of brands. There is limited parking out front, but the deck is only a block away. I would return.

My wife wanted some Puma shoe and this store was literally the only place on the internet that had…read moreit in her size. Accidentally ordered wrong size and noticed seconds after I clicked order. Called the store and they picked up on the second ring. Guy who answered was on top of it. Best customer service I've had in a long time. Thank you! To be fair, I just ordered so haven't actually received the shoes, but didn't want to forget to leave this note. I'll update if the shoes never arrive. Ha! Update: they arrived before I expected them to. They were a Christmas gift and I got them before Christmas, which was awesome.

As soon as I enter this store I was not only greeted by one employee but 2 more employees and the…read morestore was busy on a Saturday afternoon, they employees are very nice and willing to assist with no hesitation, I bought some Nike air max shoes at this location and they also give you the option to order certain items if it was not available for pick up, overall excellent was definitely nice they deserve this five star rating for sure keep up the excellent work staff.

Great staff. Very helpful. Good selection of merch. Even the fitting rooms are cool! You can change…read morethe lighting to different moods.

I had to blink to make sure I wasn't seeing things: the same pair of Keds I purchased at DSW were…read more$15 less at Famous Footwear! Famous Footwear reminds me of Shoe Carnival. It isn't trying for the DSW boutique experience, and they focus more on big sales to draw in customers. I don't think I've ever shopped at a Famous Footwear without there being some kind of sale going on. I was here during a Buy 1, Get 1 at 50% off sale. This included all of their shoes, even clearance. They have a lot of name brands (Steve Madden, Keds, Sperry, and Carlos Santana to name a few), but nothing that I'd call overpriced. The sandals were picked over, and the store overall feels a little disorganized including narrow aisles in the clearance section. If you don't mind a warehouse kind of feel, there are some great deals at Famous Footwear. In addition to my Keds, I found a darling pair of Carlos Santana flats in a platinum shade with laser cut-outs on the clearance rack. They were marked down to $20. My Keds and Carlos shoes cost a combined $43, which was still $5 less than what I paid for the single pair of Keds at DSW. Customer service is great. I noticed one girl bending over backwards for a customer who wanted to special order a pair and have them shipped to her home. The girl who rang me up was also very friendly and she walked around the store greeting customers and asking them if they needed any assistance. It's not the level of service I'm used to at discount retailers, and for my tastes it was a little bit too much, but it was still nice to see.

I had a great experience shopping with my elderly mom for shoes. Mother has foot problems as well…read moreas Alzheimer's, and has a lot of trouble with her motor skills and communication. Our salesperson, Jody, was very accommodating with our special needs. She and other staff were professional and compassionate. Thank you for all your help!

Shout out to Nancy in Naperville for a great experience at Evereve. I stopped in cause I saw…read moresomething for my bestie for Christmas in the window. I went in to grab it and true to form, I end up buying items for myself ‍. Great selection of clothing and accessories. I sometimes avoid boutique like stores cause employees can be so pushy. Not that I have a problem with saying no it is just they do not realize it takes me out of my zone, I get annoyed and leave ( take note Evereve not all ur employees " get it"). Nancy was a pleasant exception. Even suggested items ( which I ended up buying) that busted through my comfort zone. Looking forward to going back in the near future!

This the third time I have been here and the third time I have been blatantly ignored by the staff…read more I walk in, no acknowledgement at all. A Caucasian lady walks in right behind me and she is asked if she needs anything and is greeted politely. I walked around the entire store and not once did any sales person acknowledge or ask me if I needed help but they fawned over every other customer there. I was the only non Caucasian customer, btw. And every salesperson there is Caucasian. Like I said, this wouldn't be so obvious if it didn't happen EVERY SINGLE TIME I have walked in. Never again. Mediocre overpriced clothes anyway. I'd rather take my business elsewhere where people aren't so blatantly rude and prejudiced. And not that this matters, but I was dressed properly and had on a designer handbag (in case they were wondering if I had any money to pay for their items )

Memo is his real name! What a superstar! I was having a tough time finding shoes. He was a shoe…read moremaster and found me two pairs of shoes that were a great fit! Also nought my son a pair of shoes that he loves! He is hard to shop for!!!!! Thank you Memo for everything!

I was shopping a few days ago, came in late, and the customer service from everybody working was…read moreamazing. Patient & super helpful! The manager is a great example of how retail should train/present there store. I'll be back soon!

This high end sneaker store is a special place in Aurora. They've got a new stock all the time, a…read moregreat vibe with sneakers and exclusive apparel, but it's the staff that really makes this a great place. Every time I've been there, the staff has been knowledgeable, friendly, hilarious, and extremely willing to be helpful. I've felt comfortable making purchases here with this team that puts customer service first. I've gotten my daughter a pair of Yeezys and (most recently) a pair of patent red/black Jordan 1 highs and they were both in perfect condition. We stop in all the time to check out new merch and will continue to be loyal customers!

Love this place. Great staff, love the vibe and how clean they keep it. The owners also do a lot…read morefor the community. Definitely recommend this place and their business

The store is so much fun! The music the decorations are so great. Memories and memorabilia from 20…read moreyears ago... they chose quality stuff to sell that's in great condition. And the staff were so nice and friendly.

Location is very convenient and once you go in the ambiance and overall look of the place is very…read moreinteresting. Good selection with not the cheapest prices but there is also some pretty good value to be found.

I wanted a pair of shoes I knew were going to be hard to get because they were a new release and…read morepopular color. I went to Footlocker hoping they could help me. As soon as I walked in, I was greeted. I told them the exact shoe, color and size. Lissie checked and said they don't have them in store but was I willing to check another location? I said yes and she checked right then and there. She said another store had them and if I was willing to wait a day or two she would personally pick them up and bring them back to the location closest to me. I have never been offered that and thought that was super awesome! I "ordered" them today and will get them Thursday morning. Very excited and super impressed!

I would of given this 3 Stars but there was only 1 person working in the store and she was talking…read moreto some dude the whole time I was there. Just your average Footlocker. One thing I noticed is the selection as far as brands goes has really shrunk. If you like Nike (which I do) Footlocker has an excellent selection. When it comes to other brands, there really isn't much selection from the other brands.