I drive all the way from OC because their laser hair removal is just that good. Scheduling is easy,…read moreeither online or by phone, once you've completed your first session. Parking is just a tad tight, but they have their own lot and there's almost always a spot. They usually have a monthly promotion if you get multiple areas done, though it usually only applies on weekdays. My sessions have always been comfortable and effective. All my technicians (Sonya, Yang, Alexis) have been super friendly and professional, though Lana was the most thorough in my opinion. The pain is mild and totally tolerable, and they'll dial it down if needed. But if you want the best results, it's worth pushing through a bit.

I usually go to the Prolase location in Sherman Oaks, but I tend to follow my laser dominatrix…read moreVivian based on her schedule because she's simply the best! She's incredibly skilled, talented and makes the treatments quick and effective. I have labeled her the "dominatrix of laser" because she's that good at what she does -- which means I faithfully show up for my monthly laser "treatment/torture".... That's how I ended up visiting the Glendale location, and it definitely did not disappoint. The facility is much larger than the Sherman Oaks location....easily ten times bigger... and it's extremely clean, modern, and well organized! Another big plus is the large parking lot and the super convenient location right off the 134 freeway... which makes getting there very easy. The clinic also has a refrigerator stocked with bottled water and beverages for patients, which is such a nice touch while waiting for your appointment. I also want to give a shout-out to the amazing laser staff -- Anissa, Lisa, Mel, and Ramak!! Everyone there is friendly and welcoming , always greeting me with cheerful hellos and saying goodbye with dance movies. Between the beautiful facility and Vivian's expert hands, Prolase continues to impress. Highly recommend the Glendale location!

very good service, nurse Hasmik was super nice and informative about the laser hair treatment…read more Would highly recommend!

I came here and did a partial face treatment with Susanna she's fantastic. I have very sensitive…read moreskin, and I highly recommend her if you do too. Hanna at the front desk is absolutely the best; she helped us check in and out, checked for coupons, and applied them for us, all with a smile :) I also asked if they had ice packs, since the Irvine location used to provide them. She kindly went to check for me, and yes, they do have them! So make sure to ask for one if you need it.

One of my favorite go-to places for laser hair removals! They offer packages and they're very…read morereliable and efficient! Super quick session and there's also plenty of parking!

I had two peels and three microneedling treatments per the recommendation to lighten my melasma…read more I see no difference at all.

Loved my experience! Liana did my lip filler--she was sweet, explained everything clearly, and made…read moreme feel so comfortable for my first time. I'll definitely be back!

I have been a client of this med spa for nearly three years and have been receiving Botox and…read moreDysport treatments for over a decade. I know how my face typically responds, and historically I begin seeing results within a couple of days. Recently, I received 160 units of Dysport and, after a full week, saw absolutely no change. Concerned, I returned to discuss the issue and suggested the possibility of a compromised or ineffective vial. Rather than having my concerns acknowledged, I felt dismissed and was told that perhaps my face needed a break from Dysport. The response I received was unprofessional and left me feeling unheard as a long-time client. I ultimately paid for an additional treatment, and within two days of the second injection, I was completely frozen as expected. This strongly suggested that the initial treatment was ineffective and validated the concerns I had raised from the beginning. What was most disappointing, however, was seeing a social media post that appeared to reference me and my personal situation. Regardless of any disagreement, discussing or alluding to clients on a public platform is, in my opinion, highly unprofessional and crosses a boundary that should never be crossed. Over the years, I have spent a significant amount of money at this business and referred numerous clients because I believed in the services being provided. Unfortunately, the way this situation was handled and the lack of professionalism shown afterward have ensured that I will not be returning or recommending this business in the future. Clients deserve to be treated with respect, to have their concerns taken seriously, and to know their privacy will be protected. I wanted to rate a one star after this experience but from the years I've been coming I'll leave it at a 3. Next time do better by your patients especially ones that have been so loyal to you and use to talk so highly of you. :(

I get my laser hair removal and Botox done here this place never disappoints it's amazing the price…read moreis worth the drive and the employees are always kind. Definitely Recommend this place .

If I could give negative stars I would!!!!! I was recommended by a friend and the location was…read moreclean and very nice however, the pricing is outrageous for the little to no results. And their customer service disappears after you pay. I would not recommend this place to my worst enemy.

I went in the immediately I felt welcomed the facility is clean and organized…read more Anna and staff were awesome both made me feel comfortable they answered all my questions

I went here for a Brazilian and underarm laser! The facility is very flexible with appointments…read more Upon arrival, the facility was clean and chic. The staff are incredibly friendly and helpful, ensuring that I was taken care of every step of the process, even with my lower pain tolerance! They are incredibly quick and efficient with their services, but they are very attentive as well. Their prices are reasonably priced, as they honor Groupon certificates as well. I look forward to exploring all their other services and coming back soon! I recommend to anyone who is seeking aesthetic services.

I can't say enough about Suzanne. I've been avoiding Botox for the past two years because I've had…read moreother injectors drop my brows and make me look more tired. I was very specific on how I wanted my face to look and Suzanne listened carefully and told me exactly what she was going to do and why. Not only did she give my brows a lift ( turned 54 this year) but I had loose skin and a little pucker when I smiled on my left side (my sleeping side). She flattened it all out. I told her, this was my main area of concern and magically she fixed it! She did a lot of small "pokes" I feel like this technique made all the difference in my face. I'm hooked and will never go to anyone else again. Believe me, I think I've tried everyone in the SFV. This med spa was also very nice, clean and GREAT parking!!! I would highly recommend.

I had my 1:30 PM appointment today, and Suzy was absolutely amazing--knowledgeable, professional,…read moreand the only reason I'm not leaving a one-star review. She made me feel comfortable, explained everything well, and provided a great Dysport experience. What completely ruined it was the front desk girl on the outer right side (if you're facing the desk). She was unbelievably rude, dismissive, and had a horrible attitude. She told me to sign up for Aspire for the first-time Dysport reward, but when it didn't work, instead of helping, she basically brushed me off with, "Well idk, it's not working." No effort, no professionalism, no customer service. I've been a customer for years, and being treated so poorly honestly made me angry enough to not want to come back. It's unacceptable to be that dismissive to loyal clients. Suzy was excellent, but that front desk experience was beyond frustrating.

Great costumer service I love the result thank you I will definitely come back. I can't wait…read more for my next appointment

I would leave a -5 if I could. Each treatment for a laser tattoo removal we had a different nurse…read more- nurses who have medical certifications - giving us different and contrary advice on the removal care and process. After purchasing 2 10-packs the tattoos are still visible. Caroline from the Glendale location is a great company girl but has zero interest in helping the customer. If she doesn't like your question she will tell you she doesn't like the way you're talking to her. No, she didn't like the question because the question was valid and she couldn't answer the question. She kept wanting to repeat herself - great job at memorizing your company answers - and I did not need her to repeat herself. I just wanted her to answer my question, which she seemed unable to do. NEVER go to any LaserAway for your tattoo removal. There are tattoo shops that offer tattoo removal at a fraction of LaserAway's cost. RunAway from LaserAway!