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    Columbus, OH

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    Top Nails

    2.6 (9 reviews)
    ModerateNail Salons

    Services - Top Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

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    7 years ago

    Me and my friends got scammed! And they don't look anything like how we asked!!

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    Happy Nails - New pedi chairs

    Happy Nails

    3.5(76 reviews)
    2.6 mi
    $$

    came in from DC to see friends and family, thought I'd treat us to a little mani pedi…read more my pedicure, I didn't even get to choose what I wanted, the person did their own thing. she was really nice and did a decent job- tho again, no choice and no frills, but I'm not upset about her. But WHILE I'm getting my pedicure, the nail tech started doing the manicure. no hand washing or exfoliating scrub or cuticle care AT ALL. dude is coughing and coughing, he's wearing a mask at least. but it was SO AWKWARD. I'd ask questions, he wouldn't answer. just intermittent coughs. dude should have stayed home with that nasty cough. so my no frills pedicure is over, I make it to the table to get paint on my nails but now I can actually see them and they look like crap. A lady whom I assume is the manager comes over and asks if all is ok. I show her my nails. she says something to tech and he starts aggressively removing the paint. the paint wasn't the problem-- my cuticles looked lIke crap and should have been pushed back and trimmed so that my manicure could look right. basic manicure 101, right? that's step one. The person who did my pedicure comes over and goes "oh that's normal, cuticle push back would have been $10 extra". I'm like ok so $10- no one told me that. Captain coughs a lot apparently was so ill he couldn't tell me that. The guy at the main counter is right next to us. he's so busy scrolling his phone he never says a word. I assume he's the owner...he was useless. the fact that they charge extra for the basics is wild, but they never bothered to tell me that for $10 more I could have had a normal, nice looking manicure. The brand new nails already looked like they'd been outgrown by weeks and already needed a fill in BEFORE I EVEN WALKED OUT. I was super upset to hand over almost $200 for the 2 of us and my nails looked like garbage from the start. I have never in my life had such a busted ass set of nails. here's what they look like less than a week later. DONT GO HERE. If I lived anywhere near there I'd have pitched a fit until they were fixed but lucky for them I'm 500 miles away. This place obviously doesn't give 2 sh1ts abouts their customers. the ONE star is for my no frills pedicure just because I liked the person. if I could give my manicure person and management -100 stars, I would. on future trips, we won't be coming back to UNhappy Nails. zero stars. do not recommend. Update: this place actually lashed out at me on social media and tried to blame me for this, saying we came at closing time and they told me up front it would be rushed. A- I called ahead. I asked if there was enough time he was very casual and said yeah come on down we have time. But that was not the case. He also tried to say his employee wasn't sick. Ok? I guess he's just a mask wearing mute who coughs a lot? Odd. And no one told me about $10 upcharge to do a nice job- clearly I would have chosen that. And had the guy just been honest WHEN I CALLED AHEAD and communicated that there wasn't enough time to properly take care of us, we'd have simply gone elsewhere. Now I'm on day 11 of crappy nails. First pic was day 3- which is exactly how they looked as soon as they were done. Which I expressed before I left and it was never fixed. Now at day 11, these nails are almost off, my hair keeps getting under them.... They should have looked awesome when first done and lasted at least 3 weeks before having any kind of worn out look. So not only did they fail my nails, they failed at customer service- TWICE. Oh-- and did I mention they referred to my wife and my sister, for no apparent reason? Homophobic maybe. Idk. But I wouldn't recommend this place to anyone. What could they improve? Everything. Vibe? Haphazard.

    Jessica did a great job. Very professional . She definitely is one of the best technicians i have…read moreencountered. Would highly recommend. THANK YOU!

    Photos
    Happy Nails - Simple nail art Gel Polish Change Fill

    Simple nail art Gel Polish Change Fill

    Happy Nails
    Happy Nails - Dip Nails

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    Dip Nails

    A Plus Nails and Spa - Pedi. Gel.

    A Plus Nails and Spa

    4.1(92 reviews)
    3.8 miPolaris
    $$

    A very pleasant atmosphere and staff very nice. I would recommend. I like all the varieties of nail…read morepolish.

    I was going to this nail shop prior to covid frequently and even suggested it to several coworkers…read more Today I called because I wanted to get some information about their practices since things are changed I asked the following questions: 1) how many people do you allow in at a time? 2) do you use the bowl liners now(because prior to covid they didn't use them) The response from the man(owner) to my question was "Ma'am we use all the PPE required. If you're concerned at covid, you should stay home. *Hangs up the phone* I don't believe my questions prompted that type of response where you pretty much tell me what to do and hang up on me. After, I stated that I wanted to come in within the hour. That was very disrespectful and I will take my money to places that can handle simple inquiries. No one wants to drive somewhere and be surprised. This conversation could have had a better response. Even after he said all that I still remained calm and nice, but I will tolerate being dismissed by individuals that I'm investing my money into their business. Update: I went to bellagio across the way. I called they answered my questions and had me come in. Meanwhile, I'm checking my email and this is the message I received from the owner after my review.

    Photos
    A Plus Nails and Spa - This was right after i got them done. Kim did them and I absolutely loved them.

    This was right after i got them done. Kim did them and I absolutely loved them.

    A Plus Nails and Spa - The nails I received

    The nails I received

    A Plus Nails and Spa

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    Top Nails - othersalons - Updated July 2026

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