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    Top Stars Auto Sales

    1.0 (2 reviews)
    Open 10:00 am - 8:00 pm

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    1 month ago

    el servicio al cliente muy malo los jefes o manager no atienden las llamadas siempre andan ocupados pero para el cobro ahí si están bien

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    BMW of Bridgewater

    BMW of Bridgewater

    2.6
    (94 reviews)

    Manjula Biju knocked it out of the park! I was looking for a very specific car and found it at BMW…read moreof Bridgewater, and from my first online inquiry, she did her best to get me the deal I wanted. She responded quickly to every question and patiently walked me through the myriad details of an out-of-state purchase coupled with an interstate move (all outside NJ). I've made a new friend too! I would absolutely go out of my way to buy a car from Manjula and BMW of Bridgewater in future, and I HIGHLY recommend this excellent team!

    What a DISAPPOINTMENT! Several weeks ago, I Brought my under warranty BMW 530i Xdrive to BMW Of…read moreBridgewater for 2 issues I was having with the vehicle along with an oil change. I explained to my service writer Andrew, my 2 concerns being the dashboard ambient lighting on the passenger side dashboard not being illuminated evenly(not being off) as well as a strong coolant odor(not with an obvious leak) after med/long drives along with over time a subsequent loss of coolant. I told Andrew I had to add coolant to the reservoir on 2 separate occasions. Days later, the car was returned to me without resolving either of these issues. I had attached a pic showing the poor illumination of the ambient lighting strip. Car was also returned to me dirty. Service technician through a video, told me the ambient lighting strip turns on. Of course it does. That was not the issue. The lighting continues to be uneven in this one section and just looks bad. It is a frequent enough known issue in these models and the solution is to replace the part containing the LED strip. Andrew also told me they had pressure tested the cooling system for several hours and no leaks were found. They however did mention they "topped off" the system. Unfortunately, this static test and doesn't duplicate the conditions I had clearly described. The cooling system is sealed so experiencing the strong coolant odor along with the loss of coolant is not normal and means coolant has to be going somewhere. Clearly further investigation is needed here. Andrew texted me saying he would review my concerns with service manager and shop foreman the following day. I never heard back from Andrew or anyone else from BMW Of Bridgewater. The car drives wonderfully but this level of service and lack of concern for a customer is poor and not what I would expect from BMW. Lexus NEVER treated me like this!

    Central Auto Group

    Central Auto Group

    1.7
    (6 reviews)

    You name it; it was broke. Once the car was tuned off, the key would turn it back on. (no wonder he…read moreleft it idling while paperwork was done) No brake fluid and complete leaky brake line, when I mentoring that the brakes where stiff, Ed proceeded to dump an entire bottle of brake fluid into a tinny revivor, bc he was to dunce to realize it was pouring brake fluid out all over the ground. Car was a year past inspection, and then they also forgot to file the paperwork with DMV for over a month, had to go in and ask weeks later; so registrat was late and putting me in a position to get a ticke. Dead battery completely shot and constant drain on battery from a multitude of other electrical issues; door locks, windows radio all malfunctioning. Ed is a lying lunatic and his sons are both useless, all as scuzzy as scuzzy can get. ... you have been warned, the should seriously do an undercover filiming on these people for a reality show bc they play all the games, dont want to give you your proper paperwork, and then will try and accuse you of asking them to do something illegal, when that never happened (so clearly something illegal was done with the paperwork without my knowledge)

    Dropped off a car overnight to get fixed in the morning. Placed they key where instructed. Owner…read morecalls us in morning to say he can't find key. After hours of searching we go to help ourselves and it is still nowhere to be found. Owner now claims it is not his responsibility and refuses to take any action to remedy the situation. What should have been an easy brake job is now costing us new key fobs, missed work, and a rental vehicle while we sort this out. Probably a tow as well, as I do not trust this mans work at this point. Do yourself a favor and take your vehicle anywhere else- you'll save a lot of time and agrivation. You get what you pay for, and his low prices mean you get shit service and a rude attitude.

    CarMax Green Brook

    CarMax Green Brook

    3.1
    (10 reviews)

    I was a bit skeptical but I have to say my experience was awesome, I made an appointment online…read morewhich I would recommend as it was fairly busy. I submitted the required paperwork online and although they still ask for it during your appointment it was still a painless experience. They honored the quote they gave me online and I left with a check in under 2 hours.

    I'm giving CarMax one star due to the loan payoff and settlement timeline, which was not clearly…read moreemphasized upfront. To be fair, I was given a check immediately at the time of sale. The issue is the loan payoff process, which can take up to 15 business days on CarMax's side before funds are even sent. That does not include additional mail time or processing time by your bank or credit union. There is also no ACH or wire option to speed this up. In practice, this means the loan may not be cleared for three to four weeks. If you're selling a car specifically to clear a loan so you can qualify for another one, this delay can directly impact financing. You may also need to make additional loan payments out of pocket while waiting for reimbursement. While the extended timeline is mentioned in the fine print, it was described in person as taking "a few days," and the full impact of the payoff timing was not clearly called out. That difference matters when real financial decisions depend on it. The staff were polite and professional, but the lack of clear emphasis around the payoff process creates unnecessary risk for customers. My advice: read the fine print carefully and plan for a much longer timeline than what is suggested verbally.

    Top Stars Auto Sales - usedcardealers - Updated June 2026

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