TL;DR: Walked in on Saturday at noon, not greatly greeted, French Mani/Pedi service, took about 1.5…read morehours total (including drying time), deluxe pedi = $35, mani = $25, $5 extra for French so $65 total. I arrived around noon on a Saturday. There were about 10 technicians and all had a client with them. I didn't really get greeted, but overlooked it and asked for sign in sheet. This salon takes appointments so I will suggest making an appointment for possibly quicker accommodations (I say possibly because I have noticed that even though some did have an appointment, there was still a short wait time). I requested for a manicure and pedicure and waited for about 10 minutes before I was escorted to a pedicure chair -- there was no one in front of me to be seated next. Even though I am explaining my initial interaction in detail, I expected a wait time as it was a weekend, and that's when most people have the time to also get pampered. I WAS OKAY WITH THE WAIT TIME. This salon also offers free WiFi for their guests. The basic pedicure was $25, and I cannot attest to what all is included in that because I chose the deluxe pedicure which was priced at $35. This included old nail polish removed, toe jam dugged up, cuticles trimmed, a nice sugar scrub from your knees down, followed by the paraffin wax for your feet, then a nice hot stone rub to your calves before finally masking your calves in a clay mask and wrapping them with a warm towel. The deluxe pedicure also offers you a free glass of wine or beverage, however I declined the offer. If you're looking for a nail salon that likes to punch and beat your calves and pluck your toenails, this may not the the one for you. While my legs and feet were basking in the warm towel and wax, he started working on my hands that had remnants of 2 month old gel polish. They soaked each finger with acetone and cotton wrapped in foil, and what I appreciate most about this place was that they placed one of those food handler gloves on each hand so that you can still use your phone! (Photos attached). I have gone to many nail salons in my lifetime and have never seen this. It also helps with acetone leaking from the foil and obviously the intense smell. Once he finished wrapping my fingers, he continued to remove the wax and towel and paint my toes as requested (I'm a creature of habit so I always choose French manis/pedis + it always matches whatever I'm wearing, and if I let my nails grow out, it won't look AS bad as a fully polished nail). After finishing the pedicure and polish, he moved me to a desk to begin my manicure. With the manicure, he gently removed my old gel polish, trimmed cuticles, buffed, and oiled my cuticles. THEN HE APPLIED LOTION AND PROCEEDED WITH THE HAND/FOREARM MASSAGE. I stated this in all caps because typically the lotion and hand massage comes at the end of the manicure service, however, I really enjoyed it before the hand-washing part because I usually don't like the oily residue that is leftover from them lathering up my hand with the massage and lotion. For context, I decided on a French manicure using regular polish instead of gel this time so I am not sure if the order of events will differ for a gel manicure. After he massaged my hands, I went to wash it off, and he finished the manicure with the polish. My technician was an older gentleman who was very kind and friendly. We kept conversation at a minimum in the beginning, because sometimes when people get pampered, they just want to relax. I'm the same way. I did warm up to conversation near the end of my experience. The pedicure itself took about 45 minutes, and the manicure was about 35ish minutes. I was there for about an hour and a half total because since I did regular polish, I wanted to make sure my nails were dried before taking off. I wanted to give this review my full experience, because it was the kind of content I was searching for when reading reviews. I was trying to compare the types of services offered, prices, as well as the "extras" that you can receive during your service (ie, paraffin wax, sugar scrub, etc). As for the environment, the space is pretty spacious. There are about 10 pedicure chairs and probably 15 or so manicure desks (I didn't really count). The waiting area consists of 2 couches and a few individual chairs. I cannot attest to how many different colors or gels or powders that they had as I was not looking for any colored services today. Upon walking in to your right in the center-ish is suppose to be a secretary. She was not there when I initially walked in but noticed her while I was having my services done. The technicians did chat amongst themselves to each other, but if you were on your phone or focused on something else, then it probably wouldn't have bothered you. I thoroughly enjoyed my visit here and will most likely return (and probably will set an appointment ahead of time to avoid long wait times).

I might try again on a weekday, this was my first time and I got the deluxe pedicure, I felt like…read moreshe did a nice job but I felt like she rushed due to it being a weekend and it got very busy around the time I came. My pedicure did come with a complementary drink and I chose the wine , unfortunately the wine glass that they gave me was dirty, had someone else's red lipstick on it. That's how busy it was for her not to even notice. I still paid my decent tip and full price, I wasn't looking for anything free or handout but something would have been nice

The service is super good I was a walk in and they got to me really fast the employees are super…read morehelpful when I'm deciding on what color I want I had a good time here with my friend and some places have the music loud and I can't hear what my friend or what the technician is trying to say but they have it just right they offered me a drink free of charge it's nice and clean in here as well over all I enjoyed my time here

Took a very long time and they all lifted within a week . Also lost three nails within a week /read more

I use to hate getting my nails done bc the nail salon would give me the most anxiety. This salon…read morerelieves all of that. It's easy to book an appointment. They are open pretty early and late to accommodate all schedules. And they're always on time. No more wondering how long will I be at the nail salon for. I've never had a bad tech and everyone does amazing work but Xochitl and Emma are amazing!

I don't get my nails done often, but I imagine I would go a lot more if we had one of these salons…read moreat home! The experience is fun and relaxing. I had a pedicure and enjoyed talking to my nail tech Nikaya. I was greeted with a complimentary mimosa and explanation of their nontoxic products. My polish turned out great and I would happily return!

Vicki is friendly, artistic and just amazing! My pedicure was top notch. My nails look fantastic…read moreand it was such a calm, friendly atmosphere.

John was great to work with. He asked lots of questions to make sure I got exactly what I wanted…read more He was great to talk with as well. Everyone was very nice and my nails look great.

Walked out of this place looking like this. After I specifically asked the tech to make sure that…read moremy nails look natural and not thick. called before I made my appointment to ask if they had rubber base polish, and asked for a specific color, and they said yes to both, once I got there, they didn't have have such color and base. Also the tech was not experienced and meticulous, nor detail oriented as I was assured on the phone. I had to ask for a few things to be fixed before she considered the nails "done" and still walked out of there looking like my 10 year old daughter did my nails. For $60 I can actually get a real professional manicure and rubber base with the color I wish to have. My tech was a younger girl, don't recall her name. Wouldn't recommend this place for people that are looking for a nice and classy manicure. Manicure was the worst service I've ever gotten. Cuticles barely cut, in dry hands, and hurt like hell. Literally done in less than 5 minutes for both hands. The rubber base was not applied properly. The person evidently never applied it before. Left bumps of all kinds nails look deformed. Didn't use the tool to smooth them out. Didn't attempt to fix either. Didn't clean up under the nails. Not a single hand massage. Not a drop of hand lotion after. Honestly, this place was one of my worst experiences, I'm 45 years old. Terrible. Owner shouldn't hire techs like the one I got. What I had done usually takes at least 2 hours, ANYWHERE. It's a fine job with super meticulous steps in order to look perfect, smooth and natural. This lady took 45 minutes max for the whole thing.

10/10!!! Ruby is amazing. Her nail art skills are top-tier & actively works with you and looks at…read morethe picture to get you what you want. I don't usually get my nails done due to distrust and harm to the natural nail, but she is very gentle and good at what she does Relaxing vibe there too.

This nail salon is the cleanest I have ever walked into. The music is a vibe, they offer…read morecomplimentary wine, drinks, and snacks, while also being the most friendly staff I've ever encountered in a nail salon with more than fair pricing. The whole experience is a luxury experience truly. I would love to brag on my nail tech Vee, she was so easy to talk to, listened to all my concerns and went above and beyond giving me the most beautiful set of builder gel nails! I will be back and I am sharing with everyone I know how amazing this salon is!

Took my daughter in for a manicure and explained to the lady what design she wanted (small simple…read moreflowers on 4 nails and French tip on the rest). At no point was the up charges ever told to me but I expected an up charge. When checking out I was told $40 for the manicure, $20 for the "design" and an additional $15 for French tip. Paying $75 for a manicure and design is beyond outrageous. Although the nails were cute - I will never be back here. The lack in communication about the breakdown of up charges and the fact they can be ok charging all that for a kid to get a manicure is robbery. No thanks.

I HIGHLY HIGHLY HIGHLY recommend miss Patricia. Easy to find, salon is extremely, extremely clean…read moreand has a very nice setup. Roomy space and I just lived the pedi chairs. Miss Patricia is so kind and friendly.... and all so accommodating. She made my nails look great, as well as my feet. I will be returning for sure.... my appointment is already booked... Thank you Miss Patricia

A very lovely experience. I have been looking for a good nail salon since I moved to Lakeland…read more Found Patricia on Yelp, thank you for that. I had a mani/pedi and it was a great experience. So nice to have a technician pay attention to their customer, instead of distracted looking at the door, tv, or phone. I had a very negative experience with my last salon visit. The nails were trimmed so much that I swear he was cutting at the root. It was so painful. Patricia was very attentive and the whole experience was painless. Her salon is well organized and clean. Her prices are very reasonable too. I look forward to the next visit.

Always a great experience here at NYC Nails! Thanks for my beautiful 35th anniversary nails…read moreMelissa! I love this design

I went for a pedicure. A friend assured me they spoke english. The guy that did my pedicure either…read moredid not SPEAK english or Ignored me. Continuously tried to massage my legs~I said NO! Nothing on my legs! I'm paying $45 for him to take care of my nails & give me a good foot massage. He should be happy he doesn't need to touch my legs. Foot massage was good. Then, this loud-mouth comes into the shop~they seem to know him well. While he is getting HIS pedicure, he is YAKKING on the phone SO LOUD that any peace or relaxation us 4 ladies in the shop could experience is non-existent. He must pay well~no one said a word to him. I won't be back. I can sit in front of my dryer and get more peace.

I have not been to PNK Nails for a while, but I went back for a pedicure. I explained to the man…read morethat did my pedicure that I had ingrown nails, and I needed them addressed. The day he did the pedicure it felt better, but I am three or four days out from having the pedicure and my ingrown nails are hurting my toes again. So that tells me that the guy did not do what he was supposed to do. A basic pedicure with a tip was over $50 and I personally think that's too much money for a basic service that didn't even fix my problem. I won't even complain about the pitiful foot massage that I got during this pedicure as well. The foot massage is one of the most important parts of a pedicure, especially with people who have feet issues and I do And I have for a long time. Personally, the service was definitely not worth the $55 that I spent and I do not think I will go back there anymore.

Very clean, gets you in and out pretty quickly. Recommend to anyone who needs a pedicure.read more

They are pretty typical. Push you in, push the extras, push you for nails when you just come in for…read morea pedi. They do a decent job on pedis but the atmosphere is really lacking. It's crowded and there really aren't any provisions made to keep social distancing in place. Pedicure was decent but not very relaxing, even though I paid for the more expensive one. The room is one giant room with everyone in on top of each other. It's noisy and the atmosphere isn't great. The front area is super crammed and they always have to chase people waiting for services off of the seats where you sit to have your nails dried. Price was about average for most places. Next time I'll go to one of the smaller places around and look for service that's a little more personal. This just didn't do it for me at any level. On the up side, my toenails still look pretty good.

I agree with several of the reviews below. Can I leave zero stars? Sadly I have given this salon…read moremultiple chances to do right and unfortunately they just cannot get it right. Customer service is lacking. Prices are subject to their own decision- different every time. Every service I've gotten there seems to be rushed and subpar. I wish I could love it but I just can't. When I request something as the paying customer I want what I want not what you'd like to do on my nails or with my nails. I love the color selection but that's about it.